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    PROJECT

    HOTEL MANAGEMENT

    Submitted By:

    Abdullah Sipra Ammara ImtiazBilal Ali Syed Maria TariqKhalid Nabi Sehrish

    Sana Ali(MBA-4)

    http://www.wildwadi.com/http://www.wildwadi.com/http://www.jumeirahessexhouse.com/http://www.jumeirahessexhouse.com/http://www.jumeirahlowndeshotel.com/http://www.jumeirahlowndeshotel.com/http://www.jumeirahcarltontower.com/http://www.jumeirahcarltontower.com/http://www.jumeirahbabalshams.com/http://www.jumeirahbabalshams.com/http://www.madinatjumeirah.com/http://www.madinatjumeirah.com/http://www.jumeirahemiratestowers.com/http://www.jumeirahemiratestowers.com/http://www.jumeirahbeachhotel.com/http://www.burj-al-arab.com/http://www.burj-al-arab.com/
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    Chapter 1

    The Jumeirah Group

    1.1 Introduction

    Jumeirah Group (formerly known as Jumeirah International), is an international luxury hotel

    chain and part of Dubai Holdings; a collection of leading Dubai-based businesses and projects,

    which is owned by Dubai Government. Jumeirah was founded in 1997 with the goal of becoming

    the world leader in hospitality through establishing a world class portfolio of hotels and resorts.

    They have accomplished this feat in a short amount of time. Jumeirah has become an influentialeconomic power, especially in Dubai. They have an extensive portfolio of world-class hotels.

    Jumeirah hotels have redefined the benchmarks set by the world's finest establishments.

    Jumeirah has applied its impeccable standards to any parallel venture that it chose to embark on,

    whether it is a theme park or an institute of learning, or any partnership they entered into. Whilst

    the majority of Jumeirah's hotels are based in Dubai, they are expanding aggressively overseas.

    To date, the Jumeirah portfolio includes luxury hotels and resorts in Dubai, London and New

    York. All Jumeirahs hotels feature the Jumeirah identity, yet each retain their individual styleand uniqueness. Jumeirah properties are regarded as among the most luxurious and innovative in

    the world and have won numerous international travel and tourism awards

    1.2 Vision

    To be a world class luxury international hotel and hospitality management company, committed

    to being the industry leader in all of our activities through dedication to our stakeholders;

    colleagues, customers, business partners and owners.

    1.3 Hallmarks

    The shining beacon represent the three hallmarks of Jumeirah

    1. I will always smile and greet our guests before they greet me.

    2. My first response to a guest request will never be no.

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    3. I will treat all colleagues with respect and integrity

    1.4 Guiding Principles

    Integrity - We act with honesty and sincerity in everything we do. We say what we mean,

    do what we say and build confidence in our team

    Teamwork - We work towards common goals through open communication, mutual

    support and win-win attitudes. We respect our differences and build upon our strengths

    Recognition - We ensure that people's individual needs and successes are supported and

    recognized

    Innovation - We are open minded, challenging conventional thinking, improving our

    processes and implementing new ideas faster than our competitors

    Continuous Growth - We provide an environment where our colleagues and our

    business can flourish and grow

    People Focus - We focus on our colleagues, customers and business associates and they

    acknowledge us as preferred partners.

    1.5 Portfolio

    1.5.1 Current portfolio Hotels & Resorts

    Jumeirahs current portfolio includes the following hotels and resorts:

    1. Burj Al Arab (Dubai)

    2. Jumeirah Beach Hotel (Dubai)

    3. Jumeirah Emirates Towers (Dubai)

    4. Madinat Jumeirah The Arabian Resort (Dubai)

    5. Jumeirah Bab Al Shams Desert Resort & Spa (Dubai)

    6. Jumeirah Carlton Tower (London)

    7. Jumeirah Lowndes Hotel (London)8. Jumeirah Essex House (New York)

    1.5.2 Future Developments

    Jumeirahs ambitious expansion plans to grow its portfolio of luxury hotels and resorts

    worldwide to 57 by 2011 are well underway, with projects currently under development in

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    Dubai, Abu Dhabi, Aqaba, Doha, Phuket, Shanghai, Bermuda, Mallorca and London. Future

    developments include:

    Jumeirah Desert Pearl Hotel Aqua Dunya, Dubailand, Dubai, UAE

    Jumeirah Creekside Park Hotel, Dubai Healthcare City, Dubai, UAE

    Jumeirah Business Bay Hotel, Dubai, UAE

    Jumeirah Beach Club Resort & Spa (redevelopment), Dubai, UAE

    Jumeirah Al Fattan Palm Resort, Palm Jumeirah, Dubai, UAE

    Jumeirah Etihad Towers, Abu Dhabi, UAE

    Saraya Aqaba, Aqaba, Jordan

    Jumeirah Dubai Towers, Doha, Qatar

    Jumeirah Private Island Phuket, Thailand

    Jumeirah HanTang Xintiandi, Shanghai, China

    Jumeirah Southlands Resort, Bermuda

    Jumeirah Port Soller, Mallorca, Spain

    Jumeirah No. 1 Blackfriars, London, UK

    1.5.3 Others

    The Groups activities are not only restricted to hotel and resort management, the portfolio also

    includes:

    Wild Wadi Water Park- regarded as one of the worlds premier water parks

    The Emirates Academy - the regions only tertiary level academic institution

    specializing in the hospitality and tourism sectors

    Jumeirah Branded Restaurants - the companys dedicated restaurant division

    Talise - global spa brand

    Jumeirah Living - the Groups luxury brand of serviced residences offering effortless

    living in luxurious surroundings

    Jumeirah Retail - Jumeirah Groups retail division with a portfolio of fourteen retail

    stores and dedicated luxury retail website www.jumeirahcollection.com.

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    *************************************************************

    Chapter 2

    Burj Al-Arab

    2.1 Introduction to the Hotel

    Burj Al Arab has been recognized as one of the finest hotels in the world and offers the ultimate

    in luxury accommodation. Guests staying in this hotel are treated to the highest levels of

    personalized service in the most luxurious surroundings imaginable. All this luxury doesnt come

    cheap, of course. The Burj Al Arab is one of the worlds most expensive hotels. A stay in this

    luxurious hotel will range in price from two to seven thousand U.S. dollars a night. Just getting

    inside the doors for a tour of the Burj Al Arab costs approximately one hundred and fifty U.S.

    dollars. A great deal of the United Arab Emirates current economy is dependent upon

    international tourism. The Burj Al Arab has become the citys definitive icon; it is now to Dubai

    what the Eiffel Tower is to Paris.

    2.2 Mission Statement

    "To be the world's most luxurious hotel with a team dedicated to outstanding personalized

    service, surpassing guest expectation by providing the ultimate Arabian Hospitality Experience"

    2.3 Outstanding Features

    Burj Al-Arab is considered the only seven star hotel in the world. Officially, it has a five

    star ranking the highest any hotel can receive. But the media has dubbed it the worldsonly seven-star hotel.

    The Burj Al Arab is currently the worlds tallest hotel. It measures 321m in height

    dominating Dubais coastline. The hotel lobby is so high that the statue of Liberty could

    fit inside

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    Guests arrive by air (a helicopter pad sits on the hotel roof), or in a chauffeur driven Rolls

    Royce

    A brigade of highly trained butlers who provide around-the-clock service to the guests

    Facility of discreet check-in from the privacy of your own suite

    Private reception desks on every floor

    It is an all-suite hotel. Each suite is arranged over 2 floors, providing plenty of space and

    facilities that you wouldn't normally expect.

    2.4 Facts about architecture & design

    The Burj Al-Arab was completed in 1999 at an estimated cost of eight hundred forty

    million U.S. dollars

    It is located on an artificial island 280 metres from the shores of the renowned Jumeirah

    beach. The hotel was built on its own island so that it could be very close to the beach but

    not cast any shadow over the sun bathing beach goers

    Its innovative architectural design is inspired from the graceful sails of an Arabian dhow.

    It is shaped like a sail billowing in the wind

    The Burj Al Arab hotel was designed by W.S. Atkins Ltd., a large multidiscipline

    engineering firm in the United Kingdom. It is the seventh largest design firm in the

    world.

    2.5 Accommodation

    The hotel has a total of 202 duplex suites, ranging from 170 sq. mts to 780 sq. mts, across 27

    floors each with its own exclusive Guest Services, in-suites check-in and butler services. Burj Al-

    Arab comprises of a choice of:

    One, Two and Three Bedroom Deluxe Suites;

    Panoramic and Club Suites;

    Presidential Suites; and

    Two Royal Suites that extend over the 25th floor

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    2.5.1 In Suite Facilities

    In addition to a dining and living area, each suite has an office area complete with laptop,

    Internet access, private fax, printer and copier

    Hidden network of advanced technology - lighting, curtains and air-conditioning at the

    touch of a button

    42-inch plasma screen, video on demand, DVD, 93 cable channels, and 2 hotel

    information channels

    Full range of men and ladies Hermes amenities (full size bottles)

    Dining table for in-suite dining

    A safe for the safe keeping of your belongings

    Pillow menu with a range of 13 pillows and quilts to choose from

    Walk-in shower and Jacuzzi / Spa bath, complimented by a decadent bath menu with

    music and Aromatherapy Associates bath oils, prepared by your butler Childrens amenities

    A private bar and in-suite mini-bar

    Each Grand suite features a revolving bed, private elevator, a private cinema and 27

    phones. The needs of any travel business can be facilitated by the most technologically

    advanced meeting and conference facilities available today

    2.5.2 Suite Rates

    Panoramic Suite: U$1.315 per night

    Luxus Suite: U$1.042

    Club Suite: U$1.726

    Presidential Suite U$5.480

    Royal Suite: U$7.880

    2.6 Dining

    Dining options at the Burj Al-Arab include the following options:

    2.6.1 Al Mahara

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    An award winning signature seafood restaurant with a magnificent oval aquarium visible

    throughout the restaurant and 2 private dining rooms for private functions. Guests are transported

    to the restaurant by a simulated submarine ride to discover a magical aquarium environment.

    2.6.2 Al Muntaha

    The name Al Muntaha means the ultimate or the highest. This restaurant is poised 200 metres

    above sea level, and offers the ultimate in regional and contemporary European dishes. It also

    offers an unmatched view of The Palm Jumeirah and The World Islands

    2.6.3 Al IwanFine food is prepared with quality ingredients, drawing together classic cooking techniques with

    the very finest seasonal food for a real taste of Arabia. - finest Arabian hospitality with dcor

    of dramatic gold, red and black

    2.6.4 Skyview Bar

    Known for its sophistication and amazing vistas, Skyview Bar offers the finest selection of rare

    spirits and fine wines, served by friendly and knowledgeable bartenders. Located adjacent to Al

    Muntaha, a wonderful location for pre- and post dinner drinks with views of The World Islands,

    The Palm Jumeirah, and Jumeirah Beach shoreline

    2.6.5 Majlis Al bahar

    Set alongside kilometres of beautiful beach, Majlis Al Bahar serves a variety of dishes from a

    diverse menu. After sunset the restaurant evolves into a relaxed venue, offering warm, genuine

    hospitality. A casual alfresco restaurant serving mediterranean specialities with spectacular views

    of the gulf and Burj Al Arab

    2.6.6 Bab Al Yam

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    Set amidst lush landscaped gardens and alongside Burj Al Arabs private sundeck, this caf-style

    restaurant offers a varied international buffet. cafe restaurant with a relaxing atmosphere and

    stunning views of the Arabian Gulf

    2.6.7 Sahn Eddar

    The distinctively stylish setting at the base of the worlds tallest atrium provides the perfect

    backdrop to enjoy morning coffee or afternoon tea. at the base of the world's tallest atrium and

    offering light fine fare and Afternoon Tea

    2.6.8 Juna LoungeSumptuous, rich surroundings and a relaxed atmosphere create a perfect retreat for true cigar

    connoisseurs or for those just wanting to unwind.

    2.6.9 Junsui

    The Japanese word for 'pure', Junsui is a new authentic Asian restaurant set within the opulent

    interiors of Burj Al Arab, with 12 live cooking stations and no less than 45 specialized chefs,

    Junsui offers a mouth-watering union of culinary delights from Japan, China, Thailand,

    Indonesia and Korea

    2.7 Banqueting & Meeting Facilities

    Burj Al-Arabs banqueting venues & ballrooms can be used to play host to gala dinners, banquets

    and seminars. Burj Al Arabs wide selection of distinctive business venues on the 27th floor

    offers an elegant setting for hosting a large conference or small seminar, entertaining business

    associates or for upscale private events.

    The banqueting venues include:

    2.7.1 Al Falak Ballroom

    It is a first class performance venue. It is a palatial, two-tiered, domed ballroom crowned with a

    unique crystal chandelier, located at the top of Burj Al Arab

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    2.7.2 Marina Garden

    Perfect location for cocktail receptions

    2.7.3 Assawan Amphitheatre

    2.8 Activities at Burj Al-Arab

    Guests can choose from a variety of activities while staying at Burj Al-Arab

    2.8.1 Fitness & Sports

    Assawan Spa & Health Club

    Jumeirah Beach Hotel

    2.8.2 Water Sports

    A choice of the following water sports at Jumeirah Beach Hotel - accessible via a complimentary

    buggy drive or short walk:

    Windsurfing

    Waterskiing

    Snorkeling

    Diving

    Hobie Cat Sailing

    Kneeboard and banana boat rides

    Kayaks

    Deep sea fishing

    Yacht charter

    Luxury motor yacht cruises

    Scuba diving courses

    2.8.3 Swimming

    Outdoor and indoor swimming pools

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    2.8.4 Golf

    Golf can be arranged at the world class Montgomerie Golf Course and Emirates Golf Courses

    nearby

    2.8.5 Wild Wadi Water Park

    One of the world's most technologically advanced water parks, Wild Wadi is the perfect location

    for leisure, as well as special events such as team building, business functions and employee

    incentive schemes.

    2.8.6 Sightseeing

    Desert safaris

    Bird watching

    City sightseeing

    Museums

    Heritage Village

    Dubai Creek waterfront

    Gold Souk

    Art galleries

    International sports events

    Horse riding

    Polo

    Hot Air Ballooning

    2.8.7 Sinbads Kids Club

    The Sinbads Kids Club is located on the 18th floor of Burj Al Arab. The service is offered

    exclusively to in-house guests and Spa Members on a complimentary basis and caters for

    children aged between 112 years of age.

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    *************************************************************

    Chapter 3

    Jumeirah Beach Hotel

    3.1 Exterior of hotel

    Jumeirah Beach Hotel is a 5-star hotel in Dubai, United Arab Emirates that opened in 1997. The

    hotel was inspired by the Arabian seafaring tradition, its external shape echoing the form of a

    huge breaking wave. Not only a new world landmark, it sets new standards in hotel design,

    facilities and style. The distinctive wave-shaped building has 25 stories and it is the largest

    employer in all of Dubai.

    3.2 Location

    The hotel is located, as the name suggests, on Jumeirah Beach approximately 25 kilometers from

    downtown Dubai (next to the iconic Burj Al Arab and Madinat Jumeirah resort). It is in an

    excellent location to enjoy all of the sights and sounds of Dubai.

    3.3 Best Hotel in the Middle East

    The hotel has won a number of wards like Best Resort Hotel in the World, Best traveler hotel.

    Not only this for the third year in a row, readers of one of Germany's leading business travel

    magazines, Business Traveller, have chosen Jumeirah Beach Hotel as the 'Best Hotel in the

    Middle East.

    3.4 Interior of the hotel

    Internally the hotel has following facilities:

    Number of Floors 25

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    Total Rooms 617

    Elevators 6

    Rooms per Elevator 103

    Total Staff 1667

    Check-in Time 14:00 Check-out Time 12:00

    Late Checkout Subject to availability

    Smoking Rooms Non-smoking floors are available

    Room Service 24 hour room service

    Laundry Service Same day if dropped off before 09.00

    3.4.1 Lobby & Guest Relations

    Open Hours 24 Hours

    Languages Spoken English, Arabic, German, French, Russian

    Payment Methods All major credit cards and cash accepted

    Foreign Exchange All major currencies exchanged

    Taxis Arranged Taxis are available from a holding area

    Tours Arranged There is a dedicated tour office desk offering a variety of

    activities including Tours of Dubai, Abu Dhabi, Al Ain, Sharjah and Ajman, Dinner

    Cruises, Safari's to the Desert, Wadi Hatta or Hajar Mountains, a Night at the Races,

    Camel Riding, Sand Skiing, Snorkelling or Scuba Diving.

    3.4.2 Hotel Facilities

    Baby sitting service

    Laundry facilities

    Lobby

    Outdoor swimming pool

    Parking facilities (at cost)

    Reception

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    Restaurant

    Room service

    Tennis court

    Business centre

    Cocktail bar Conference facilities

    Disabled facilities

    Gymnasium

    3.5 Rooms

    Jumeirah Beach Hotel's ingenious design provides a sense of endless space to ensure every one

    the comfort of 598 luxury rooms and suites where you can enjoy an unhindered view of the seathrough floor. The followings are the categories of the room:

    Standard Room

    Ocean Balcony

    Ocean Premium

    Room options range from entry level deluxe rooms to one, two, and three bedroom suites, and

    one and two bedroom private villas, as well as Club facilities.

    Type View

    Junior Suite Ocean

    One Bedroom Suite Ocean

    Two Bedroom Suite Ocean

    Beachcomber Suite Ocean

    Penthouse Suite Ocean

    Royal Suite Ocean

    Beit Al Bahar

    Villas-One Bed Ocean

    Deluxe Ocean

    Room Facilities

    Air conditioning Cable / Satellite TV

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    Hairdryer Iron and ironing board

    Mini bar Pay-per-view movies

    Radio Telephone & Television

    3.6 Restaurants & Cafs

    The hotel offers a choice of 18 restaurants, cafes and bars with cuisine varying from English to

    Argentinian. Followings are the main restaurants:

    Restaurants Types

    Carnevale Formal Italian

    Marina Sea Food Market Restaurant Type Seafood

    La Parrillia ArgentineanBeachcomber South East Asian

    Villa Beach Restaurant Mediterranean

    Al Khayal Lebanese

    Go West Tex Mex

    Waterfront Caf Caf within the Sports Centre

    Colonnade Food Court

    La Veranda Beach Restaurant

    3.7 Bars

    Bars Types

    Dhow and Anchor Bar Type English Pub

    Der Keller Bar Type German Pub

    Ocean Blue Pool Bar

    Uptown Cocktail Bar

    3.8 Beaches

    Jumeirah Beach

    Marina Beach

    North Beach

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    3.9 Pools

    Main Pool

    Executive Pool

    Family Pool

    Sinbad's Pool

    Lap pool

    3.10 Business facilities

    Business Centre

    Fax

    PC for Guests

    Photocopying

    3.11 Childrens Facilities & Clubs

    Baby sitting

    Pools

    Clubs

    3.12 Local Attractions

    Dubai Emirates Golf Club

    Palm Island

    Gold and Diamond Park

    The Montgomery Golf Course

    3.13 Complimentary services

    The hotel also runs a complimentary shuttle service on request between the Jumeirah Beach and

    Madinat Jumeirah resorts. The reason being the good service and access to complimentary

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    facilities like all guests who stay at Jumeirah Beach Hotel receive unlimited complimentary

    access to Wild Wadi waterpark.

    *************************************************************

    Chapter 4

    Jumeirah Emirates Towers

    4.1 Location

    Jumeirah Emirates Towers is located on Sheikh Zayed Road in the centre of Dubais commercial

    business district, in between Dubai International Financial Centre (DIFC) and Dubai

    International Convention Centre and Exhibition Halls, and is a highly visible statement of the

    regions corporate success.

    4.2 History

    Construction of the iconic towers commenced in 1996, following the designs of architect Hazel

    Wong, with the hotel doors officially opening in April 2000.

    4.3 Structure and Exterior Design

    Comprising of two equilateral triangles, Jumeirah Emirates Towers is a unique architectural icon

    of Dubai, inspired by traditional Islamic themes. The towers consist of a 350m Office Tower and

    a 305m Hotel Tower with 400 bedrooms, both connected by a central podium which is home to

    the Boulevard, a unique and prestigious shopping destination which was voted Mall of the Year

    in 2007. Jumeirah Emirates Towers has been designed to cater for every possible need that a

    business traveller may have.

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    4.4 Guest Rooms and Suites

    The unique Hotel Tower of Jumeirah Emirates Towers has 51 floors, comprising of 400 rooms

    and suites, each with modern European style dcor and furnishings. All rooms and suites offer

    exceptional views of the city or of the palace stables and desert, and range from 44m to 312m in

    floor area, and all are equipped with the latest business facilities to allow guests to stay in touch

    even when off duty. The choice of rooms and suites on offer includes:

    200 Double Deluxe Rooms

    52 Club Executive Rooms

    48 Twin Deluxe Rooms

    40 Double Tower Rooms

    31 Apex Suites

    10 Twin Tower Rooms

    10 Chopard Ladies Rooms

    5 Summit Suites

    3 Presidential Suites

    1 Royal Suite

    Club Executive has its own concierge team, providing a welcome service at Dubai International

    Airport and limousine check-in service, suit pressing on arrival and a seamless check-in and

    check-out service, as well as many other services. Club Executive rooms feature the latest

    technology from Bang & Olufsen. The Club Executive Lounge is located on Level 42 of the

    Hotel Tower, with an emphasis on individual comfort and maximum efficiency; Club Executive

    guests have access to a range of upgraded amenities and benefits to make their stay both

    enjoyable and productive. The Club Executive Lounge provides a complimentary breakfast,

    meals and drinks service throughout the day as well as a venue for guest meetings. Level 40 is

    the Chopard Ladies Floor which features 10 Tower Rooms and one Apex Suite, designed for the

    executive woman seeking sophistication, luxury and exclusivity. This floor is only serviced by

    female colleagues and caters to the privacy and comfort of female travellers with additional in-

    suite yoga facilities and a cosmetics fridge as well as additional amenities designed for ladies.

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    4.5 Restaurants and Bars

    Jumeirah Emirates Towers offers a choice of 15 restaurants, lounges and bars. With a variety of

    dining choices from the tantalizing temptations of Modern European cuisine, to the delicate

    subtleties of the Mediterranean, Japan, America, or South East Asia, our chefs are waiting to

    pamper the palate.

    4.5.1 Al Nafoorah

    Conveniently located on the Lower Level of the Boulevard, Al Nafoorah, or the Fountain

    serves authentic Lebanese cuisine and eclectic favourites. Hot and cold mezzeh dishes are the

    restaurants specialities, and the nearby outdoor terrace creates a beautiful alfresco setting for anyoccasion.

    4.5.2 Lounge on Level 10

    The Lounge, located in the spectacular atrium of the Hotel Tower on Level 10, features zesty

    drinks and light gourmet fare, making it the perfect place to entertain friends or for that

    important business meeting.

    4.5.3 Corner3

    Set within a fashionable and trendy environment on the Lobby Level of the Office Tower,

    Corner3 offers contemporary all-day bites and delicacies with an Arabic twist that combine

    healthy nutrition with delicious good taste.

    4.5.4 ET Sushi

    ET Sushi bar, located on the Lower Level of the Boulevard, offers a fast and fun way to enjoy

    freshly prepared sushi, sashimi and tempura. Dishes can be chosen from the conveyor belt, or

    from the menu whilst seated on the terrace in the Boulevard. A stunning sake bar with a wide

    selection of beverages is also available.

    4.5.5 Harry Ghattos

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    Conveniently located on the Upper Level of the Boulevard, this lively karaoke bar is a startling

    venue for a late-night get-together with fun loving friends. Guests can sing along to all time

    favourites and classics or hide-away with their counterparts whilst listening to singing hostesses

    and new talents.

    4.5.6 Mosaico

    Mosaico comes alive with cosmopolitan Mediterranean all-day dining on the Lobby Level of the

    Hotel Tower, offering a stunning breakfast and lunch buffet and a delightful la carte menu with

    an Italian touch in the evenings. The decor is Mediterranean, a feeling captured by the mosaic

    flooring, light timber panelling and glass features. The restaurants large French windows extend

    the Mediterranean pavement bistro atmosphere out into the Lobby; alternatively guests can sit on

    the terrace to enjoy alfresco dining by the pool.

    4.5.7 Pool Bar

    The Pool Bar at the outdoor swimming pool area offers a phenomenal selection of juices,

    smoothies and sophisticated mocktails, along with nutritious bites and snacks, plus a

    comprehensive selection of other beverages.

    4.5.8 Scarletts

    Located on the Lower Level of the Boulevard, Scarletts is a themed restaurant and lively

    cocktail bar specializing in wholesome American, English and Tex Mex favourites. The perfect

    venue for a family meal, office party or a drink with friends, the decor revolves around a

    Southern American style providing a warm and welcoming atmosphere to the restaurants

    spacious interior.

    4.5.9 The Agency

    The Agency is a modern wine and tapas bar and the place to experience a choice of up to 70

    different wines, each served by the glass, in a classy ambience and with impeccable service. Withsimple, chic furnishings and a patio in the centre of the Lower Level of the Boulevard, The

    Agency is the ideal venue to adjourn for a quiet drink or two after a hard day in the boardroom.

    4.5.10 The Lobby Lounge

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    Whatever the occasion, whether business or leisure, The Lobby Lounge is an ideal venue to relax

    and enjoy an elegant selection of drinks and light fare, amidst the tranquil serene surroundings of

    the Lobby of the Hotel Tower. Fashionable marble floors and walls, as well as a variety of

    distinctive amenities create an inspiring backdrop.

    4.5.11 The Noodle House

    Located on the Lower Level of the Boulevard, The Noodle House, with its exciting and enticing

    open show kitchen, bridges the gap between fast food and fine South East Asian dining. The

    delectable menu features all of Southeast Asias favourite dishes, complemented with authentic

    drinks, juices and cocktails.

    4.5.12 The Rib Room

    On the Lobby Level of the Hotel Tower, The Rib Room specialises in Wagyu and other primequality beef and offers the most succulent steaks and freshest seafood in a relaxing, chic and

    stylish setting. This is a modern and trendy environment where the look and taste of the dishes is

    as important as every other detail of service and amenities.

    4.5.13 Tokyo@thetowers

    Tokyo@thetowers, located on the Upper Level of the Boulevard, is a popular Japanese cuisine

    restaurant offering an extensive la carte menu, with a variety of dining options, including

    Teppanyaki tables with tableside cooking by an entertaining chef, intimate private Tatami rooms

    set amongst a pillar-lined gallery, and a sushi bar.

    4.5.14 Vus

    Sophisticated and elegant, this award-winning fine dining restaurant serves the best in

    contemporary European cuisine. With its panoramic location on Level 50 of the Hotel Tower,

    Vus offers a stylish setting that is paired with views of Dubai to take the breath away.

    4.5.15 Vus Bar

    Located on Level 51 in the Hotel Tower of Jumeirah Emirates Towers, Vus Bar is a smart and

    sophisticated bar with impeccable service and a staggering selection of 200 chic cocktails and

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    drinks combined with panoramic views of the Dubai skyline and the Arabian Gulf beyond.

    Persons below the age of 21 years are not permitted.

    4.6 Conference and Banqueting Facilities

    Jumeirah Emirates Towers is more than just a venue; it is a meeting and events destination in its

    own right. The hotel is perfectly designed to meet the requirements of any event or conference,

    from company business meetings to major banquets, receptions, social functions and weddings.

    Located on the Lower Lobby Level, covering a total area of 787.5m and with a Dolby surround

    system, the Godolphin Ballroom can comfortably accommodate up to 600 guests for a banquet

    style dinner or 1,000 guests for a cocktail reception.

    The ballroom consists of three separate meeting areas, each with a separate sound system and

    extensive audio-visual equipment consisting of motorised projection screens, projection andlighting bars for visual effects.

    Twelve boardroom style Congress Rooms are situated on Levels 1 - 5 in the Hotel Tower,

    offering the latest in conference technology, most recently equipped with a unique state-of-the-

    art audiovisual plug and play system which allows the guest to access its comprehensive

    functionality within minutes. The entire system features inputs for six computer displays with

    audio, and switching is remotely controlled either by a 10-inch touch panel on the wall or a

    wireless executive remote control. The guest also has the option of routing presentations to large

    LCD or plasma screens, an audio recording facility and additional wireless or congress delegate

    microphones available on request. This is serviced at all times by a back-up team of dedicated IT

    professionals.

    On Level 3 of the Hotel Tower of Jumeirah Emirates Towers, in the heart of the sophisticated

    meeting and conference facilities, is a fully equipped Biz Pod business centre along with three

    intimate Boardrooms that are open 24 hours daily. Full secretarial support for business and

    conference delegates is also provided.

    At The Biz Pod, the innovative LifeSize video conferencing system delivers telepresence quality,

    high definition video and audio for a realistic authentic experience. This state-of-the-art

    technology allows participants to be displayed simultaneously with a four way continuous

    presence and share presentations, documents and multimedia. The device itself is portable,

    allowing a multitude of possibilities in different venues.

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    Level 8 Private Room in the Hotel Tower is an impressive venue for social breakfasts, lunches or

    dinners for up to 70 guests as well as cocktail parties for up to 100 persons. The venue boasts

    spectacular views of the Office Tower, cityscape and palace stables, and a vast range of audio-

    visual technology is available on request.

    4.7 Jumeirah Hospitality

    Jumeirah Hospitality, managed by Jumeirah Emirates Towers, is the premier event management

    and outside catering company in the United Arab Emirates.

    Jumeirah Hospitality specialises in taking care of every aspect and each detail of any event. As

    well as superb catering, we also provide on-site service, supply all the equipment, utensils,

    crockery, cutlery and linen you need, decorate and light the venue to suit the theme of your

    choice and even provide extras such as entertainers, video cameramen and guest transport.

    4.8 H2O The Male Spa

    H2O The Male Spa is a unique, modern spa for men located on the Lower Level in the Hotel

    Tower. Cool, calm and very contemporary, it's a place for men to spend an hour or two to slow

    down, de-stress and restore their energy levels. The spa has a menu of over 30 individual

    treatments, including the signature Flotation Pool and Oxygen Bar, designed to dispel the

    discomforts that so often accumulate after long haul flights and constant travelling, and to reviveand energise you after a round of late nights and long meetings.

    4.9 The Health Club

    Situated near to the Hotel Lobby, The Health Club of Jumeirah Emirates Towers is perfect for

    business travellers who want to work off the effects of jet lag. It features a large gymnasium with

    a separate weight training area as well as separate men and womens changing rooms, sauna and

    steam rooms. The cardiovascular equipment at The Health Club features integrated interactive

    LCD screens for personal entertainment. Whats more, The Health Club features a massage room

    exclusively for ladies with a wide range of massage and body treatments on offer. Oxygen Bars

    and a 25 metre outdoor swimming pool, sun deck and pool bar are also part of The Health Clubs

    facilities.

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    4.10 The Big Apple

    Located in the Boulevard, The Big Apple offers a fully equipped gymnasium, with state of the art

    fitness equipment, and can provide health conscious guests with the services of a personal trainer

    as well as a choice of facilities including an activity room for a great variety of aerobics classes.

    Golf can be arranged at a number of world-class courses nearby and guests of Jumeirah Emirates

    Towers also have free access to Wild Wadi Water Park.

    4.11 Boulevard

    The Boulevard at Jumeirah Emirates Towers is a shopping destination with 13,050m of high-end

    shopping outlets, fused with the trendiest of eateries, over two floors. Recently awarded Mall of

    the Year 2007 at the Retail City 2007 Awards, the Boulevard offers the opportunity for

    extravagant shopping with over 50 fashionable and exclusive boutiques to choose from, all

    featuring leading designer brands, theme restaurants and coffee shops, all located in spacious,sky-lit courtyards and walkways.

    4.12 The Office Tower

    The Office Tower has 52 floors of lettable space based on a triangular layout. An average floor

    has a nett usable area of 810m with a floor to ceiling height of 2.85m, and 17 elevators servicing

    the 57 floor building.

    *************************************************************

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    Chapter 5

    Madinat Jumeirah

    5.1 Location

    Madinat Jumeirah is located along one kilometre of private beachfront adjacent to Jumeirah

    Beach Hotel, Burj Al Arab and Wild Wadi Water Park, and is a leisurely half hour drive from

    Dubai International Airport.

    5.2 History

    Developer and architect, Mirage Mille, took 36 months to complete construction from the initial

    drawing boards to the opening of the first phase of the resort, Mina A Salam, in September 2003.

    The vision was to recreate life as it used to be for residents along Dubai Creek, complete with

    waterways, abras, wind towers and a bustling souk.

    5.3 Structure and Exterior Design

    Madinat Jumeirah is the new city of Arabia in Dubai; the resort is authentically Arabian-styled

    featuring unique UAE architecture and design. This luxury beachfront resort captures the naturalbeauty of the region in a true re-creation of ancient architectural proportions. This awe-inspiring

    destination encompasses three core components; two grand boutique hotels; and clusters of 29

    traditional Arabic summer houses nestling among the gardens and waterways, all built around the

    souk, the traditional centre of Arabic life at the heart of the resort. The resort also provides the

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    most comprehensive conference, incentives and banqueting facilities, a multitude of dining

    options, the authentic ancient souk, a collection of 7 royal villas and a world-class spa. Mina A

    Salam or The Harbour of Peace was the first grand boutique hotel of Madinat Jumeirah to be

    completed, and features 292 rooms and suites. With its unique shape and omnipresent wind

    towers, this graceful, sand-coloured property heralds a step back in time, yet modern facilities

    and luxurious interiors provide a destination of unrivalled qualities. Elevated to emphasise its

    splendour, Al Qasr, which literally translates to the Palace, comprises 292 exquisite rooms and

    suites, designed to reflect a Sheikhs summer residence. In ancient times, the lighter pigments

    used to paint grand homes symbolized wealth and importance; Al Qasr reflects such tradition in

    tones which are noticeably lighter than adjacent properties. Approached via a ceremonial

    causeway, this majestic palace-style hotel rises up to form the jewel in the crown of the world's

    most sublime resort and authentic re-creation of 'old Arabia'. Surrounded by water, Al Qasr

    forms a virtual island looking down upon a multitude of fascinating aspects: ancient windtowers, pools, meandering waterways and the superb private beach. The traditional courtyard

    summer houses of Old Arabia have inspired the beautifully designed stand-alone, two-storey

    residential retreats of Dar Al Masyaf, which represent the premium accommodation within the

    resort, suiting guests seeking a more intimate hideaway within Madinat Jumeirah. Dar Al Masyaf

    lives up to its translation of Summer House with guests being enveloped by a mood of

    relaxation and escape. Each of the 29 houses features 8 - 11 rooms and suites which are

    extended across the resort grounds, surrounded by landscaped gardens, with some located on the

    beachfront. Linked by waterways to all resort areas, guests can travel from Dar Al Masyaf by

    water taxi to Al Qasr, Talise Spa, the bustling Souk Madinat Jumeirah, Mina A Salam, one of the

    many restaurants, or any event held within the resort.

    5.4 Guest Rooms and Suites

    Guest rooms at Mina A Salam are a minimum of 50m and feature a private balcony with

    uninterrupted views of the azure Arabian Gulf. In keeping with the overall resort theme, the

    rooms are dominated with a rich Arabian style; natural dark wood finishes, antique furnishings

    and exquisite detailing, in addition to integral arches, which define the dressing area and provide

    added privacy. Mina A Salam offers a stunning choice of 292 rooms and suites including:

    115 Ocean Deluxe rooms

    81 Arabian Deluxe rooms

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    31 Club Ocean Deluxe rooms

    27 Premium Leisure Ocean Deluxe rooms

    19 Club Arabian Deluxe rooms

    7 Premium Leisure Arabian Deluxe rooms

    6 Arabian Gulf Suites 4 Ocean Suites

    2 Royal Suites

    Guest rooms at Al Qasr are a minimum of 55m and are furnished in sumptuous Arabian styles,

    befitting the palatial themes. Terraces, restaurants and bars cascade from the main building

    toward the wide beach and tropical gardens where guests stroll amidst the colourful canopies,

    ornate bridges and interwoven pathways. Al Qasr is a place where every detail transports theguest to a time of genteel nobility, rich in history and steeped in a culture of sincerity and

    friendship.

    The 292 luxurious rooms and suites available at Al Qasr include:

    99 Arabian Deluxe rooms

    41 Premium Leisure Ocean Deluxe rooms

    40 Club Executive Arabian Deluxe rooms

    35 Premium Leisure Arabian Deluxe rooms 29 Ocean Deluxe rooms

    16 Club Executive Ocean Deluxe rooms

    14 Junior Arabian Suites

    7 Ocean Suites

    5 Arabian Suites

    3 Junior Ocean Suites

    2 Presidential Suites

    1 Royal Suite

    Dar Al Masyaf offers two villa types, Gulf and Arabian; each villa offers 11 luxurious self-

    contained guest rooms and suites, each with their own personal butler service and discreet in-

    suite check-in service. All villas benefit from privileged locations within the resort, with the Gulf

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    Villas offering superb access to the beach. There are a total of 283 rooms and suites in 29

    clusters, each a minimum of 60m. A shared traditional Arabic courtyard is at the centre of each

    villa, guests also have privileged access to a private pool, located in the centre of each cluster.

    The room and suite options at Dar Al Masyafvillas include:

    108 Arabian Summer House Arabian Deluxe rooms (King)

    36 Arabian Summer House Arabian Deluxe rooms (Twin)

    18 Arabian Summer House Arabian Suites

    47 Gulf Summer House Arabian Deluxe rooms (Twin)

    15 Gulf Summer House Arabian Deluxe rooms (King)

    3 Gulf Summer House Arabian Suites

    40 Gulf Summer House Ocean Deluxe rooms (King)

    8 Gulf Summer House Ocean Deluxe rooms (Twin) 8 Gulf Summer House Ocean Suites

    Malakiya Villas comprise of 7 luxurious 2 and 3 bedroom villas of 250m -560m, for guests

    seeking spacious opulence, seclusion, impeccable service, all whilst benefiting from the height of

    discretion. Each villa is a duplex, with its own butler and furnished kitchen, plunge pool, abra

    station and private entrance with direct private access to the souk. Check-in is also performed in-

    suite to allow greater privacy and comfort to guests.

    The more exclusive Malakiya Villas offer a choice of:

    Four 3 Bedroom Malakiya Villas

    Two 2 Bedroom Malakiya Villas

    One Royal Malakiya Villa

    5.5 Club Executive Lounge and Premium Leisure Club

    For the business traveller, the Club Executive lounge offers exclusive features designed to makea visit even more comfortable, productive and memorable. Members will enjoy courtesy

    limousines to and from Dubai International Airport, priority check-in areas, luxurious lounges

    and meeting areas serving breakfast and light refreshments throughout the day.

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    For the family seeking more luxury, the Premium Leisure Club offers upgraded levels of service

    and facilities. Journeys begin and end with a limousine service to and from Dubai International

    Airport, whilst at the hotel a dedicated check-in area and Premium Leisure Club lounge are

    among a range of additional benefits. A large terrace overlooking the sea is for the exclusive use

    of Club members who can also enjoy all-day complimentary light refreshments and afternoon tea

    from 3.00pm - 4.30pm.

    5.6 Souk Madinat Jumeirah

    A unique re-creation of an ancient market place, Souk Madinat Jumeirah lends authentic Arabian

    style to the resort. Whether arriving by car, walkway from the adjacent hotels, or by traditional

    abra water taxis, a bazaar-like atmosphere greets visitors to the Souk Madinat, as they wander

    amongst the 75 boutique-style open-shuttered shops and intimate galleries. Throughout these

    meandering pathways, visitors can purchase goods from barrows and shops spilling out into thestreets selling spices, oud, gifts and souvenirs, handicrafts, clothing, jewellery and gold, from

    10.00am to 10.00pm seven days a week.

    With a vibrant ambience, the exotic and tantalizing aromas from a huge variety of waterfront

    cafes, restaurants and bars, and the sound of craftsmen, musicians and artists at work and play,

    Souk Madinat Jumeirah is a sensory experience like no other.

    5.7 Restaurants and Bars

    The restaurants and bars featured in Madinat Jumeirah include:

    5.7.1 BarZar

    Industrial elegance meets warehouse urbanity in a unique and stylish bar and brasserie, located in

    Souk Madinat Jumeirah.

    5.7.2 Pisces

    Ocean dining with stylish simplicity, from pacific shellfish to mouth-watering Mediterranean

    selections, located in Souk Madinat Jumeirah.

    5.7.3 Toscana

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    A rustic setting of amiable informality offering traditional pasta dishes to authentic pizza within a

    family friendly environment, located in Souk Madinat Jumeirah.

    5.7.4 The Agency

    Synonymous with refined style and conscious good taste, fine wines are served in a socially

    active ambience at Souk Madinat Jumeirah.

    5.7.5 The Noodle House

    A Far-Eastern restaurant that captures the passion for dining in a surrounding of animated

    activity, sizzling spirit and aromatic overdrive, located in Souk Madinat Jumeirah.

    5.7.6 Shoo Fee Ma Fee

    Literally meaning what's up' or 'what's happening,' Shoo Fee Ma Fee is a colourful lounge baroffering Moroccan snacks and Arabesque tapas across three floors that overlook the winding

    waterways of Souk Madinat Jumeirah.

    5.7.7 Segreto

    Nestling in the shadow of Al Qasr and close to the prestigious Malakiya Villas, Segreto is a

    classic Italian restaurant of superlative quality located in Souk Madinat Jumeirah.

    5.7.8 P

    A Parisian-style brasserie serving hearty and simple flavours in a relaxed atmosphere, located on

    the terrace above Pisces at Souk Madinat Jumeirah.

    5.7.9 Centimetro

    A rooftop bar that defines Italian lounging, Centimetro serves exquisite bruschetta by the

    centimetre and the most delectable of cocktails, at Souk Madinat Jumeirah.

    5.7.10 Jambase

    A supper club that provides dining, drinking and dancing in abundance, as well as a live band,

    located at Souk Madinat Jumeirah.

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    5.7.11 The Courtyard

    A street caf with an Arabic twist, and the perfect place to enjoy cakes, pastries, teas and coffees,

    or to simply watch souk life pass by while enjoying Shisha, located at Souk Madinat Jumeirah.

    5.7.12 Arboretum

    Offering sumptuous all-day dining of international appeal, featuring Arabic dishes of delectable

    quality, extending to embrace a menu of global appeal, located at Al Qasr.

    5.7.13 The Armoury Lounge

    Enjoy fine cigars and refined good taste with the comfortable and peaceful surroundings of Al

    Qasr.

    5.7.14 Al HambraA family restaurant combining the tastes of Spain with the impressions of Morocco, located in Al

    Qasr.

    5.7.15 Al Fayrooz Lounge

    Accessed from Al Qasrs main lobby, Al Fayrooz is elegance embodied with a large and informal

    lounge serving drinks and light snacks.

    5.7.16 Khaymat Al Bahar

    The name 'Tent on the beach' is understating the scope and style of these playful marquees. A

    reflection of Bedouin structure, Khaymat Al Bahar serves the beach and pool of Al Qasr during

    the day and into the night.

    5.7.17 Pai Thai

    A restaurant of incomparable beauty, where dishes are pure Thai, located at Al Qasr.

    5.7.18 Pierchic

    Fine seafood on the pier served in one of the most romantic settings of the city, at Al Qasr.

    5.7.19 Koubba Bar

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    Stylish rooftop bar in Arabesque ambience, serving a wide variety of cocktails, mocktails, and

    snacks, located at Al Qasr.

    5.7.20 MJs

    A true carnivores heaven with all the time-honoured steakhouse favourites, located at Al Qasr.

    5.7.21 Magnolia

    Dubais only wellbeing restaurant, nutritionally balanced and mostly organic vegetarian dishes

    are served in a harmonious waterside garden setting at Al Qasr.

    5.7.22 Al MunaAn international all-day dining restaurant with regional overtones, located at Mina A Salam.

    5.7.23 Zheng Hes

    Modern Chinese cuisine with a radical twist, a fusion of Western tastes and far Eastern ambience,

    located at Mina A Salam.

    5.7.24 The Wharf

    Ocean dining at its most succulent, featuring delicious fare from around the world's oceans,

    located at Mina A Salam.

    5.7.25 Nakhuda Bar

    The Arabic for Senior Captain of a Dhow offers food and beverages in a relaxed and elegant

    sea-faring environment at Mina A Salam.

    5.7.26 Bahri Bar

    Translated as views of the sea, Bahri Bar serves delicious Arabian tapas and a wide range of

    innovative cocktails, located at Mina A Salam.

    5.7.27 Al Samar

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    Watch the world and its people go by in comfort amidst the bustle of Mina ASalam lobby.

    5.7.28 Shimmers

    After sunset, Shimmers evolves into a relaxed, laid back venue offering the finest Arabian

    hospitality, located on the beach at Mina A Salam.

    5.8 Conference and Banqueting Facilities

    Madinat Jumeirah boasts the region's leading conference, banqueting and events facilities. Mina

    A Salam offers significant conference and banqueting facilities in the form of a junior ballroom

    Majlis Al Mina and the main ballroom Majlis Al Salam with the two luxuriously equipped

    and able to seat 110 and 350 guests respectively. Madinat Conference Hall is the region's most

    comprehensive meetings and events facility. A senior ballroom of 1,844m and a junior ballroom

    of 388m are superbly equipped and adorned in richly decorative Arabic themes along with 5individual meeting rooms, a Majlis and a pre-function area. Together with the adjacent multi-

    purpose venue and the vast facilities of Madinat Jumeirah, it provides a destination of unrivalled

    qualities, scope and flexibility. Built around a large lagoon, Madinat Arena is a multi-purpose

    venue, designed in the style of an old fortress, with a ground floor multi-purpose arena, a pre-

    function area and an elevated VIP area. Within the Arena, a portable seating system, fixed upper

    gallery and VIP seating can accommodate up to 4,000 people. Connected to the impressive

    Madinat Conference Hall is the Arenas highly flexible 'black box' which will serve the mostdemanding event requirements with technical and logistical attributes which are second to none.

    Fort Island is Madinat Jumeirahs outdoor function area with all the conference and banqueting

    options offering very high quality spaces and flexible planning variations. The area is

    surrounded by waterways and benefits from the proximity of the resort facilities, a true reflection

    of the seafaring heritage of the region.

    5.9 Madinat Theatre

    Souk Madinat Jumeirah is a home to the Madinat Theatre, a 442 seat luxury venue nestled within

    the busy streets of the 'ancient' souk. Designed by stage professionals, the theatre stages

    theatrical productions of the region and by internationally acclaimed groups, from drama to

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    dance, comedy to film, Madinat Theatre entertains and amuses in an environment which

    combines function with classical beauty and technical excellence.

    5.10 Talise Spa

    Talise Spa provides a venue for lifestyle change and a journey of self discovery, encompassing

    all the elements that define a persons lifestyle. The Talise experience incorporates nutrition,

    exercise and fitness, alternative therapies, traditional spa treatments, relaxation and rejuvenation.

    Amid semitropical gardens lined with bamboo, palm trees, frangipani and hibiscus flowers and

    bordered by gently flowing waterways that allow guests access to the spa by abras, the spa

    ambience is soothing and serene. Further enhanced by an interior scheme of earthy warm tones,

    and soft cushions and velvety fabrics to offer comfortable surroundings, the spa is a setting of

    calmness and well-being. The spa is setting new standards in holistic care and beauty treatments

    featuring 26 treatment rooms, built in clusters. There are a variety of treatment rooms withprivate gardens or balcony, including a crystal and light therapy room, as well as hydrotherapy

    rooms with indoor and outdoor baths and steam showers, a Watsu pool and Kneipp basins, and

    two honeymoon suites complete with private changing facilities, sunken baths, relaxation areas,

    steam showers and home theatre. There are also three Arabic tents which are used as treatment

    areas amidst the gardens and waterways. The Spa provides a venue for positive lifestyle-change

    through a selection of treatments and spa experiences tailored to individual guest needs, with

    treatments ranging from Swedish, Thai and Balinese massage to Reiki, Shiatsu, hot stones and

    local holistic therapies.

    5.11 The Quay Health Club

    Open to guests of Madinat Jumeirah, The Quay Health Club is where fitness meets finery in a

    place of fantastic proportions, with a combination of luxury and health, exercise and elegance.

    Featuring a relaxing ambience that is punctuated by pillars of bright mosaic to reflect the mood

    of well-being and overlooking the lap pool, the centre is considered one of the most

    comprehensively equipped gymnasium and health-enhancing facility in the region.

    *************************************************************

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    Chapter 6

    Bab Al-Shams

    6.1 Introduction

    Emerging from the heart of the desert, Jumeirah Bab Al Shams Desert Resort & Spa is an elegantdesert resort in a traditional Arabic fort setting. Located just 45 minutes from Dubai International

    Airport, the Resort features 113 rooms and suites appointed in traditional Gulf decor,

    complemented by the region's first authentic open-air Arabic desert restaurant, and a superb

    range of recreational facilities. For those seeking a unique desert experience within easy reach of

    Dubai, Jumeirah Bab Al Shams Desert Resort & Spa presents the ideal destination. Offering the

    ultimate in comfort and entertainment, at Jumeirah Bab Al Shams Desert Resort & Spa your

    experience will be enhanced by history, splendour and magnificence. Jumeirah Bab Al Shams

    Desert Resort and Spa, a luxurious oasis in the heart of the Arabian desert, is one of a kind. To

    make festive celebration as special and unique as the resort itself, programmes of festive events

    are set by the hotel management that live in memories of guests for years to come. With an

    agenda to suit those in celebratory mood, as well those who simply wish to soak in the tranquility

    of the resort, we will ensure that you spend the festive season Jumeirah Bab Al Shams-style. For

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    guests with families, the Sinbad Kid's Club will be offering a range of activities to keep the

    children occupied into the early hours of the morning

    Jumeirah Bab Al Shams Desert Resort & Spa at a glance.

    6.2 Hotel Classification

    5 Star Desert Resort & Spa

    113 Superior Rooms including 10 Suites

    6.3 In room facilities

    High-speed internet connection

    International direct dial telephone

    Coffee and tea making facilities

    Satellite TV and radio

    Mini bar

    24 hour in-room dining

    Baby cot available on request

    Extra bed available on request

    Beautifully appointed bathrooms with rain showers

    Generous selection of bathroom amenities

    6.4 Room Rates (per night)

    Standard room - Dhs900 + service charge

    Deluxe room with private garden - Dhs1050 + service charge

    6.5 Leisure facilities

    Satori Spa with outdoor and indoor treatment rooms

    Sinbad's Kids Club

    Well equipped gymnasium

    Pool with stunning desert and sunset views

    Pool combining a lap pool, leisure pool and shaded children's pool

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    Swim up pool bar

    Lifeguards on duty

    Live entertainment

    Horse riding

    Camel rides Falconers Satori Spa with outdoor and indoor treatment rooms

    6.6 Restaurants & Bars

    Enjoy a true taste of Arabia or select international fare from our range of dining options:

    Al Hadheerah Desert Restaurant - traditional Arabic cuisine

    Al Forsan Restaurant - international cuisine

    Al Sarab Rooftop Bar & Lounge - cocktail bar with shisha and cigars

    Ya Hala Lobby Lounge - afternoon tea, drinks and snacks

    Pool Bar- la carte menu with snacks and cocktails

    Pizzeria Le Dune - Italian pizzas and antipasti

    Masala Restaurant - Indian heritage cuisine

    6.7 Private Banqueting & Meeting Facilities

    Falcon meeting rooms - boardroom and flexible seating arrangements. Extensive audio visual

    equipment available

    2 Meeting Rooms (35 square meter/377 square foot & 39 square meter/420 square foot) -

    ideal for board room style meetings for up to 16 delegates

    1 Meeting Room (70 square meter/753 square foot) - with flexible seating arrangements

    for up to 36 delegates (class room style) or 15 delegates (U-shape seating)

    Extensive audio visual equipment

    Wireless Internet connection available

    Day delegate packages

    Business Centre offering an extensive range of secretarial and business services

    Wireless internet connection available

    http://www.jumeirahbabalshams.com/dining/al_hadheerah/http://www.jumeirahbabalshams.com/dining/al_forsan/http://www.jumeirahbabalshams.com/dining/al_sarab/http://www.jumeirahbabalshams.com/dining/ya_hala_lounge/http://www.jumeirahbabalshams.com/dining/pool_bar/http://www.jumeirahbabalshams.com/dining/pizzeria_le_dune/http://www.jumeirahbabalshams.com/dining/masala/http://www.jumeirahbabalshams.com/dining/al_hadheerah/http://www.jumeirahbabalshams.com/dining/al_forsan/http://www.jumeirahbabalshams.com/dining/al_sarab/http://www.jumeirahbabalshams.com/dining/ya_hala_lounge/http://www.jumeirahbabalshams.com/dining/pool_bar/http://www.jumeirahbabalshams.com/dining/pizzeria_le_dune/http://www.jumeirahbabalshams.com/dining/masala/
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    Secretarial services

    Photo copying

    Internet access

    Printing facilities

    Scanner

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    Chapter 7

    Jumeirah Carlton Tower

    7.1 Introduction

    Jumeirah Carlton Tower is acknowledged as one of London's best hotel. TheirMission

    Statementis: "We are committed to being the preferred 5 star hotel in London. We will exceed

    the aspirations of our guests and colleagues by providing a contemporary, world class

    experience, through continuous commitment to the development of our colleagues and product to

    achieve maximum growth and profitability." The Jumeirah Carlton Tower is the perfect venue for

    any occasion, and its events experts can create anything from a meeting for 2 to a party of 700.

    There are two private dining rooms: Garden Room with views over the gardens of Cadogan Place, and

    The Boardroom with its original Topolski paintings.

    Jumeirah Carlton Tower is located in the heart of Knightsbridge. The hotel lies within easy reach

    of Harrods, Harvey Nichols and the Sloane Street boutiques. Overlooking the gardens of

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    Cadogan Place, the hotel features 220 bedrooms and suites. Other features include two

    restaurants, a bar and health club which overlooks the rooftops of Knightsbridge and comprises a

    fully-equipped gym and a swimming pool.

    Acknowledged as one of the Capital's finest, the Jumeirah Carlton Tower enjoys an enviable

    location on Cadogan Place and Sloane Street, within easy reach of the Capital's most fashionable

    shopping areas.

    7.2 Jumeirah Carlton Tower at a glance

    7.2.1 Hotel Classification

    5 Star Deluxe

    7.2.2 Accommodation

    220 rooms including 58 suites and 1 Presidential Suite.

    7.2.3 In Room Facilities

    Room service 24 hours a day, minibar, TV, alarm clock radio, desk and chair, privacy

    light, CD player and high speed Internet.

    7.2.4 Leisure Facilities

    Unique pool, set in a tropical ambience under a vast canopy of glass Steam room, sauna,sound therapy room, massage and spa treatments. The Peak Health Cluboffering first

    class fitness facility and state-of-the-art Golf Simulator.

    7.2.5 Travel Information

    http://www.jumeirahcarltontower.com/health_club/http://www.jumeirahcarltontower.com/health_club/http://www.jumeirahcarltontower.com/health_club/
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    Heathrow Airport 25 km - well served by all central London transport facilities. Five

    minutes walk to Sloane Square and Knightsbridge Underground stations. Hotel limousine

    service available on request.

    7.2.6 Restaurants & Bars

    The Rib Room - finest quality Aberdeen Angus beef and fresh seafood

    The Rib Bar - traditional yet sophisticated bar; ideal for pre-dinner drinks

    GILT Champagne Lounge - the ultimate lounge bar; where gold is the new black

    and champagne is always in fashion

    Chinoiserie - light meals and beverages throughout the day and into the evening

    The Club Room - healthy cuisine, smoothies, wines and beers

    7.2.7 Private Banqueting & Meeting Facilities

    The Ballroom - elegant dcor and stylish ambience ideal for grand celebrations,

    weddings and memorable events.

    The Maple Room - suitable for private meetings and dining events for up to 12

    people.

    The Garden Rooms - three elegant event rooms and a conservatory. Overlooking

    private Cadogan Gardens, these event rooms offer flexibility for all occasions.

    The Boardroom - a luxurious, intimate venue for meetings, functions and private

    dining.

    7.3 Accommodation

    7.3.1 Guest Room

    Special features - Choice of twin, queen or king beds, private ensuite bathroom with

    additional benefit of a CD player. Some rooms feature a pop up TV.

    7.3.2 Deluxe Room

    http://www.jumeirahcarltontower.com/dining/chinoiserie/http://www.jumeirahcarltontower.com/dining/chinoiserie/
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    Special features - Choice of twin or king beds, private ensuite bathroom with additional

    benefit of a CD player. Some rooms feature a pop up TV

    7.3.3 Junior Suite

    Special features - Choice of king or twin beds with additional benefit of CD player and a

    dedicated fax machine. Some rooms feature a pop up TV.

    7.3.3 Garden Suite

    Special features - one bedroom suite with a separate lounge, bedroom and bathroom. CD

    player and dedicated fax machine

    7.3.4 Spa Suite

    Special features - reception area, spacious bathroom with 2 sinks, a dressing room and agrand oval bath. Pop up TV, CD player and dedicated fax machine.

    7.3.6 Executive Suite

    Special features - one bedroom suite with lounge, bedroom and large bathroom. Unique

    layout that provides access to the suite via both the lounge and bedroom, from the hotel

    corridor. CD player, dedicated fax machine and some rooms feature a pop up TV.

    7.3.7 Luxury Suite

    Special features - Separate living area with dining table for 5. Double washbasins with

    walk-in shower and Jacuzzi bath. Large dressing area and guest bathroom to retain your

    privacy. Flexibility to connect with a second guest room to provide 2 bedroom

    accommodation.

    7.3.8 Presidential Suite

    Special features - Panoramic views of the capital. Separate living room, bedroom,

    spacious dressing room and superbly equipped kitchenette. Private sauna, walk-in high

    power jet shower room. State of the art entertainment with 42 inch plasma screen TVs,

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    CD and DVD player. Four poster bed and hand crafted furniture and fabrics. 24 hour

    private butler service may also be requested. Dedicated fax machine.

    7.3.9 Room Facilities

    For Business:

    Direct dial telephone (2 lines) in both the bedroom and bathroom.

    High speed Broadband Internet access, data port, facilities for facsimile, writing desk,

    voicemail

    For Entertainment:

    Flat screen plasma and pop up televisions offering an international range of cable and

    satellite channels

    Hi-Fi and radio

    For You: Individually controlled air-conditioning

    Hairdryer, trouser press, safety deposit box, minibar, Radio with alarm function

    L'Occitane skincare products in all rooms and suites.

    7.4 Dining

    Whatever your taste, pamper your senses with mouth-watering cuisine at the Jumeirah CarltonTower.

    Elegant surroundings of sophistication and opulence, combined with creative menus designed by

    dedicated chefs, make this a distinctively different dining experience at Jumeirah Carlton. In

    addition to our exceptional restaurants, Jumeirah is pleased to offer private dining in The

    Boardroom, adjacent to The Rib Room. Room service is also available 24 hours.

    Whether you are socialising with friends or entertaining clients, a pre-dinner cocktail at the

    intimate Rib Bar or a glass of champagne at the glamorous Gilt Champagne Lounge is the

    perfect way to start your evening.

    7.5 Activities at Carlton

    Peak Health Club & Spa

    Gymnasium

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    Fitness Assessment

    Aerobics Studio

    Golf Simulator with 50 Courses

    Saunas & Steam Rooms

    Massages

    The Pool

    7.6 Packages & Rates

    Aristotle Package @ 95 per person

    Plato Package @ 98 per person

    Socrates Package @ 102 per person

    Chapter 8

    Jumeirah Lowndes Hotel

    ntroduction

    Jumeirah Lowndes Hotel is established as one of the leading boutique hotels in the

    Knightsbridge area, and is situated in the highly exclusive area of Belgravia Village, close to its

    sister hotel - Jumeirah Carlton Tower. Jumeirah Lowndes Hotel is Knightsbridges best locatedboutique retreat, only moments away from Harrods, Harvey Nichols and the exclusive stores on

    Sloane Street. Fashionably different, sumptuous bedrooms and stylish amenities are enhanced by

    many special touches to create a sense of well-being and tranquillity. Enjoy Mediterranean

    cuisine al-fresco style at Mimosa Restaurant overlooking a leafy London square preceded by

    cocktails in the vibrant welcoming bar.

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    8.2 Mission Statement

    "We are a deluxe, intimate hotel in the heart of London's fashionable Knightsbridge whose warm

    and friendly team is committed to providing a personalized experience."

    8.3 Jumeirah Lowndes Hotel at a glance

    8.3.1 Hotel Classification

    Deluxe boutique hotel

    8.3.2 Accommodation

    87 rooms including 14 spacious suites

    Dedicated all suite 6th floor

    8.3.3 In-Room Facilities

    High speed internet access

    Plasma televisions screens offering a wide selection of channels

    Luxurious Temple Spa amenities

    IPod dock

    Decor inspired by natures seasons

    Luxuriously finished marble bathrooms

    24 hour room service Mini bar, including coffee and tea facilities

    8.3.4 Travel Information

    Well served by all central London transport facilities

    Heathrow Airport 15 miles, or 40 minutes by car

    City Airport 14 miles, or 40 minutes by car

    Gatwick Airport 30 miles, or 30 minutes by Gatwick Express

    Eurostar Terminal at Waterloo 3 miles, or 15 minutes by car

    8.4 Accommodation

    The hotel has 87 luxurious bedrooms, including 14 private suites; each taking their inspiration

    from nature's changing seasons.

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    Guest Room

    Deluxe Room

    Junior Suite

    Executive Suite

    Luxury SuiteRoom Facilities

    For Business

    WIFI & high speed internet

    Two separate telephone lines

    Data port

    Desk and writing accessories

    Fax available upon request

    For Entertainment

    Flat screen TV with satellite and cable channels

    iPod dock/ clock radio

    For You

    Individually-controlled air conditioning

    Mini bar and luxurious retail tray, offering many tempting treats

    Tea and coffee making facility

    Safety deposit box

    Hairdryer

    Temple Spa toiletries and amenities