june 18 - 20, 2013 san jose, ca session 807 – project management for mlearning – charmin olion,...
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June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Project Management Project Specialist
#mLearnCon#mLearnCon807
mLearningFor Charmin Olion
How does mlearning differ from elearning?
Tweet your response using the hashtags: #mLearnCon #mLearnCon807 #eLGuild
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Exercise Steps
#mLearnCon#mLearnCon807
Assign a letter Country Large animal Color
+2 = ___ X3 -9= ___ = ___
/3 = ___ +5 = ___ -? = ___
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
#mLearnCon#mLearnCon807
Plan It!
Initiate It!
Execute It!
Manage It!
Agenda #mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
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June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
#mLearnCon#mLearnCon807Objectives
Initiate It!
• Techniques we can use to uncover mobile learning needs and gain buy-in
PlanIt!
• Best practices and design considerations for successful implementation
Execute It!
• Technology, platforms, and devices that support mobile design and delivery
Manage It!
• Managing mobile learning projects within scope, on schedule, and within budget
Initiate It!
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
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June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
mLearning Implementation Strategy Exercise
#mLearnCon#mLearnCon807
Think about where you want to be. What does mobile “ready” look like to you?
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
mLearning Implementation Strategy Exercise
#mLearnCon#mLearnCon807
Provide an learning/mlearning inclusive platform for our online courses that provides a seamless learner experience, whether viewed on a pc or mobile device, without compromising integrity or interactivity.
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Initiate It!
Assess the feasibility of your idea
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
mLearning Implementation Strategy Exercise
#mLearnCon#mLearnCon807
Describe the company culture as it relates to mobility: • Competencies• Access to devices• Attitudes toward new technology
and new processes• Perceived challenges
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
#mLearnCon#mLearnCon807
mLearning Implementation Strategy Example
A bold, innovative company with a tech savvy audience, many of which use and rely on mobile technology on a daily basis. IT group, and many others throughout the organization are mobile tech savvy 68% of the workforce spends over 50% of their workday outside of the office.
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Why Mobile Learning? #mLearnCon#mLearnCon807
IMMEDIATE access to information ANYWHERE at the time of need (a.k.a ANYTIME)
Pro
du
ctiv
ity
Sale
s
Mis
take
s
Does the solution align with a business need?
Will the solution enhance the learning experience and work performance of my target audience?
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Initiate It! #mLearnCon#mLearnCon807
Understanding
CredibilityROI
Buy-inFactors
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Initiate It! #mLearnCon#mLearnCon807
UnderstandingExplain why
Need to know info only
Show the value
CredibilityROI
Buy-inFactors
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Initiate It! #mLearnCon#mLearnCon807
Hmm...How can mobile learning add
value to my performance support
arsenal?
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Initiate It! #mLearnCon#mLearnCon807
Understanding
Credibility
ROICompare cost
savings Compare time
savingsUse data
Buy-inFactors
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Initiate It! #mLearnCon#mLearnCon807
Understanding
Credibilit
yBe sincere &
upfrontAddress all concernsFollow-up promptly
ROI
Buy-inFactors
Plan It!
Initiate It!
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
1234
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Plan It!
Finalize the project goals
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Plan It!
Finalize the project goals
Plan & assign tasks
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Plan It!
Finalize the project goals
Plan & assign tasks
List the required skills & tools
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Plan It!
Finalize the project goals
Plan & assign tasks
List the required skills & tools
List the support materials
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Plan It!
Finalize the project goals
Plan & assign tasks
List the required skills & tools
List the support materials
Establish Best Practices
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Mobile Gestures
Spread
Drag
Pinch
Swipe
Tap
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
mLearning Implementation Strategy Exercise
#mLearnCon#mLearnCon807
Identify what technical skills and technologies you need to make in order to support your strategy.
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
#mLearnCon#mLearnCon807
mLearning Implementation Strategy Example
• Mobile design and development skills• Knowledge of how to build animation in Captivate 6 for HTML5 playback• Knowledge of how to best design for touch• Cross-platform tools, rapid authoring tools, analytics tools• Mobile devices for testing
Plan It!
Initiate It!
Execute It!
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
1234
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
• Reiterate goals
• Finalize next steps
• Purchase software
• Execute tasks
• Secure contractors
• Develop support materials
Execute It!
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
• Reiterate goals
• Finalize next steps
• Purchase software
• Execute tasks
• Secure contractors
• Develop support materials
Execute It!
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
• Reiterate goals
• Finalize next steps
• Purchase software
• Execute tasks
• Secure contractors
• Develop support materials
Execute It!
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Was a business need for implementing mLearning established? Does the solution align with the business need?
Is the design suitable for the way people use mobile devices?
Does the solution support performance?
Is the content within context of the performance needs?
Is the content organized in small chunks?
Is the interface designed for gestural navigation?
Does the solution provide an intuitive and adaptive experience?
Have viable content security solutions been established?
Does the solution have tracking capabilities?
10 Key Questions to Self Check Your mlearning Project
#mLearnCon#mLearnCon807
You can use this checklist as a reference tool before and during design, and to conduct a quality assurance evaluation after development.
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
• Reiterate goals
• Finalize next steps
• Purchase software
• Execute tasks
• Secure contractors
• Develop support materials
Execute It!
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
mLearning Implementation Strategy Exercise
#mLearnCon#mLearnCon807
Determine how you will evaluate success.
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
#mLearnCon#mLearnCon807
mLearning Implementation Strategy Example
Use a scorecard to QA and pilot launch to a small group.
Plan It!
Initiate It!
Execute It!
Manage It!
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
1234
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Manage It! #mLearnCon#mLearnCon807
Monitor
Evaluate
Track
Track the progress & provide status updates
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Manage It! #mLearnCon#mLearnCon807
Monitor
Evaluate
Track
Monitor the execution of tasks & manage changes
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Manage It! #mLearnCon#mLearnCon807
Monitor
EvaluateTrack
Evaluate the quality by comparing the actual vs.
planned results
Plan It!
Initiate It!
Execute It!
Manage It!
#mLearnCon#mLearnCon807
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
1234
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Resources #mLearnCon#mLearnCon807
Information sources:
The New Workforce Challenge: How Today's Leading Companies Are Adapting For the Future - Andres Hatum
Mlearnopedia
Upside Learning
Rapid Authoring Tools:
Adobe Captivate 6
HotLava LMA
Enterprise Application / Cross-Platform tools:
Phonegap
Rhomobile
Gaming:
Unity3D
Analytics:
Flurry Analytics
June 18 - 20, 2013 San Jose, CA
Session 807 – Project Management for mLearning – Charmin Olion, Project Specialist, Comcast SpotlightContents © 2013 by Charmin Olion– All Rights Reserved
Project Management Project Specialist
@cloedm
#mLearnCon#mLearnCon807
mLearningFor Charmin Olion
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