june 28-30, 2017 - texas council of community...

JUNE 28-30, 2017Moody Gardens Hotel ~ Galveston, TX

2 Texas Council 32nd Annual Conference

3 Te x a s C o u n c i l W e l c o m e 4 E x h i b i t o r s 5 S p o n s o r s 6 C o n t i n u i n g E d u c a t i o n 7 S c h e d u l e - a t - a - G l a n c e 1 0 G e n e r a l S e s s i o n s 1 3 S p e c i a l E v e n t s / P o s t - C o n f e r e n c e 1 5 P r e - C o n f e r e n c e S e s s i o n s 1 6 P o s t e r S e s s i o n s 1 7 C o n c u r r e n t S e s s i o n s 3 3 F r a n k M . A d a m s A w a r d s 3 8 C o m m i t t e e s 3 9 M o o d y G a r d e n s H o t e l M e e t i n g R o o m F l o o r p l a n

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Welcome to the 32nd Annual Texas Council Conference in Galveston, Texas!

Surrounded by the inviting setting of the beachside Moody Gardens Hotel and

Convention Center, participants will join lively discussions and gain valuable insights through an agenda filled with legislative updates, national and state perspectives, topics that showcase

Community Center initiatives and recovery-based learning opportunities.

This year’s program is filled with an array of continuing education opportunities for clinicians (nurses, doctors, psychologists, licensed marriage and family therapists, licensed professional counselors, social workers), attorneys, accountants and credits for peer specialists.

Featured speakers this year are sure to reignite your spirit! Guaranteed to get audiences out of their chairs, Stephanie Staples brings humor, wisdom and infectious energy to share tips on how to proactively achieve personal growth and success.

Notable recovery-based speaker and trainer Gina Calhoun will share her inspi-rational journey from long-term institutionalization to active community citizen-ship and teach us how to garner hope through supportive relationships. I invite you to enjoy the sun, sand and all the delights of Galveston Island as we gather as a system of care to make connections, exchange expertise and find ways to ensure a better future on behalf of the people, families, and communi-ties we serve.

As our Host Center, the Gulf Coast Center deserves our heartfelt gratitude for dedicating their hearts and minds to making this a spectacular conference. Thank you to our sponsors and exhibitors who are generously supporting the conference.

May the next few days present you with many opportunities for learning, laugh-ter, and a bit of time in the island sun!

Sincerely,

Sheriff Dennis Wilson, ChairBoard of Directors, Texas Council of Community Centers

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• AmeriGroup• AmeriHealth Caritas• Arthur J. Gallagher & Co.• Beacon Health Options• Bingham Kliewer Chapman &

Watts• CapGrow Partners• Cerner Corporation• Colonial Life and Accident• Credible Behavioral Health

Software• DATIS• East Texas Behavioral Healthcare

Network• Enterprise Fleet Management• Envolve Pharmacy Solutions• Focus 4 Life by Pro International/

Prosumers• Genoa, a QoL Healthcare Company• Ingenuity Health• Integrated Prescription

Management• ISC Group, Inc.• iServ for Texas Centers• Jackson & Coker

• Johnson & Johnson• Liberty University• LocumTenens.com• Netsmart• OnceLogix, LLC• Optum• Outreach Health Services• Percensys CORE Learning• Qualifacts• San Antonio Clubhouse• Southern Consulting• Streamline Healthcare Solutions,

LLC• Tarrytown Expocare• Tejas Health Management• Texas Council Risk Management

Fund• The Dunlap Group• The Echo Group• The Wood Group• TML MultiState IEBP• UnitedHealthcare Community &

State• Welligent, Inc.

EXHIBITORS

Silver SponSorS

platinum SponSorS

Gold SponSorS

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Silver SponSorS

Bronze SponSorS

platinum SponSorS

event SponSorS

Gold SponSorS

SPONSORS

6 | Texas Council 32nd Annual Conference

How to earn ContinuinG eduCation CreditSNo partial continuing educational credits will be given at the sessions. Successful completion of the ENTIRE 1.5 hour session is re-quired to receive continuing education credit. Specific instructions on how to fulfill requirements for each type of continuing educa-tion credit are detailed in sections below.

Participants seeking continuing education credits should stop by the CEU desk across from the Expo Hall Registration Desk to pick up document packets or inquire for further information.

CONTINUING EDUCATION

Credits for Social Work/LPC/LMFTHow to earn Social Work/LPC/LMFT Credits:1. Attend a full 1.5 hour session2. Legibly sign the sign-in sheet3. Complete evaluation form and return to room monitor4. Receive certificate from CEU desk at end of conference

Social Work, Licensed Professional Counselor (LPC) and Licensed Marriage and Family Therapist (LMFT) continuing education credits will be offered for all educational sessions.__________________________________________________________

Credits for CME/CNE/PD/Medical Ethics/Psychology EthicsHow to earn CME/CNE/PD/Medical Ethics/Psychology Ethics Credits:1. Attend a full 1.5 hour session2. Legibly sign the sign-in sheet3. Complete evaluation form included in document packet4. Complete all other required forms inside document packet5. Return completed document packet to the CEU desk at end of

conference

Continuing education credit/contact hours for this event are provided by The Texas Department of State Health Services, Continuing Education Service and include the following:

Continuing Medical Education (CME)This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Texas Medical Association (TMA) through the joint providership of The Texas Department of State Health Services, Continuing Education Service and Texas Council of Community Centers. The Texas Department of State Health Services, Continuing Education Service is accredited by TMA to provide continuing medical education for physicians.

The Texas Department of State Health Services, Continuing Education Service designates this live activity for a maximum of 16.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This course has been designated by The Texas Department of State Health Services, Continuing Education Service for 3 credit(s) of education in medical ethics and/or professional responsibility.

Continuing Nursing Education (CNE)The Texas Department of State Health Services, Continuing Education Service is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

The Texas Department of State Health Services, Continuing Education Service has awarded 21 contact hour(s) of Continuing Nursing Education.

**Please note that we are unable to offer nursing ethics credits for this conference.**

Licensed Psychologists (PD)The Texas Department of State Health Services is authorized by the Texas State Board of Examiners of Psychologists as a (c)(2)(A) provider of professional development hours for licensed psychologists. Per the Texas State Board of Examiners of Psychologists Act and Rules, at least half (10) of the required 20 hours of professional development must be obtained by a provider listed in section (c)(2)(A). The Texas Department of State Health Services, Continuing Education Service has awarded 11 contact hour(s) for Licensed Psychologists.

This course has been designated by the Texas Department of State Health Services for 5 contact hours of education in ethics or professional responsibility.__________________________________________________________

Continuing Legal Education (CLE)How to earn CLE Credits:1. Complete the sign-in sheet2. Please self-report MCLE hours on the State Bar of Texas website

(Course #928006023)

This course has been approved for Minimum Continuing Legal Education credit by the State Bar of Texas Committee on MCLE in the amount of 7.5 credit hours, of which 1.5 credit hours will apply to legal ethics/professional responsibility credit.• Trustee Roles and Responsibilities (1.5 hours, 1.5 ethics)• Insight into the Texas Political Landscape (1.5 hours)• Managed Care Learning Collaborative (1.5 hours)• Saving Money While Keeping Your Benefits: How to Use Special

Needs Trusts and ABLE Accounts (1.5 hours)• Legislative Update: 85th Legislative Session (1.5 hours)__________________________________________________________

Continuing Professional Education (CPE) for AccountingHow to earn CPE Credits:• Attend a full 1.5 hour session• Legibly sign the sign-in sheet• Complete evaluation form included in document packet• Complete all other required forms inside document packet• Return completed document packet to the CEU desk at end of

conference

Breakout sessions at the 32nd Annual Texas Council Conference have been approved for 1.5 hours each of non-technical Continuing Professional Education (CPE) for Accountants. No prerequisites required.__________________________________________________________

CEUs for Certified Peer Specialists and Certified Family Partners (CPS and CFP)Sessions for CPS and CFP have been approved by Via Hope.

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8 AM – 5 PM Registration Expo Hall Registration Desk8:30 AM – Noon Consortia Meetings

Intellectual and Developmental Disabilities

Iris Room

Quality Management/Utiliza-tion Management

Floral Hall A1

Medical Directors/Nursing Directors (Nursing Pre-Meeting: 8:00 – 8:30 a.m.)Floral Hall A2

8:30 AM – Noon Closed Workgroup Meetings

Administrative Workgroup

Expo A, Sec 3

Mental Health First Aid Workgroup

Bluebonnet Room

Public Information – Special Interest Group

Hibiscus Room

Children’s Mental Health – Special Interest GroupAzalea Room

10 AM – Noon Pre-Conference Session*Ethical Considerations for Diagnosing Intellectual Disabilities in Local Authorities Ivy Room

10:30 AM – Noon Pre-Conference Session*Preceptorship: The Future Begins Today Expo A4

Noon – 1 PM Lunch (On Your Own)1 – 5 PM Exhibitor Move-in Expo Hall B1:15 – 3 PM Welcome & Opening Session/Featured Speaker Stephanie Staples Expo A, Sec 13 – 3:30 PM Break Expo Hall Foyer3:30 – 5 PM Concurrent Sessions

*Ethical Concerns in Behavioral Health: Five Burning Questions (CME/CNE/Medical Ethics)Iris Room

*Best Practices in Positive and Effective Residential Behavioral Treatment (CME/CNE/PD)Bluebonnet Room

Creating a Consumer Operated Services Program (COSP): The Capital and Culture of RecoveryFloral Hall A1

**Got Data! Now What?

Floral Hall A2Community Partnerships: We’re In This Together

Expo A4

Topic: Special Community Projects for IDD (2 Presentations, 45 Minutes Each)Ivy Room

Trustee Roles and Responsibilities (CLE)

Expo A, Sec 3

Generation Z: Are We Ready for the New Workforce?

Hibiscus RoomMental Health First Aid (MHFA) Workshop: Using Data to Bring ChangeAzalea Room

6 – 7:30 PM Executive Directors and Trustees Reception (Invitation Only) Moody I7:30 – 9 PM Executive Directors Dinner (Invitation Only) Viewfinders Terrace

WEDNESDAY, June 28, 2017

All sessions are open to all participants.Shaded breakout session may be of particular interest to Executives and Trustees. *For information on continuing education credits, please refer to page 6.**Recommended for participants interested in managed care topics.

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7:30 AM – 5 PM Registration Expo Hall Registration Desk7:30 AM – 3:30 PM Exhibit Hall Open Expo Hall B7:30 AM – 3:30 PM Poster Sessions Expo Hall B7:30 – 8:30 AM Continental Breakfast (Exhibit Hall) Expo Hall B8:30 – 10 AM General Session/Frank M. Adams Awards/Featured Speaker Gina Calhoun Expo A, Sec 110 – 10:30 AM Break (Exhibit Hall) Expo Hall B10:30 AM – Noon State and National Perspectives Panel Expo A, Sec 1Noon – 1:30 PM Lunch (Exhibit Hall) Expo Hall B1:30 – 3 PM Concurrent Sessions

*/**How Centers Can Reduce Preventable Re-Hospitalization through Evidence-Based Care Transition(CME/CNE)Expo A4

*Walking on a Tightrope: The Family Recovery Process (CNE)

Iris Room

*From Triage to Inter-vention: A Crisis Care Model for Persons with IDD (CME/CNE)

Floral Hall A1

**Transforming Mission into Money through Value-Based Purchasing Partnerships

Bluebonnet RoomP.E.E.R.S. for Hope House and Other Peer-Led Activities toward RecoveryFloral Hall A2

MVPN Peer Coordinators Panel

Ivy Room

**Topic: Marketing and Business Development (2 Presentations, 45 Minutes Each)Hibiscus Room

Insight into the Texas Political Landscape (CLE)

Expo A, Sec 3

3 – 3:30 PM Break (Exhibit Hall) Expo Hall B3:30 – 5 PM Concurrent Sessions

*On-Campus Mental Health Only and Integrated Student Support Models Contrasted (CME/CNE)Floral Hall A1

*Trauma-Informed Care in Broad Community Mental Health Populations (CME/CNE/PD)Iris Room

*Sexual Preference/Sexual Identity Scale for Persons with IDD(CNE/PD/Psychology Ethics)Hibiscus Room

Developing and Implementing a Compliance Program: 0 to 60 in 36 Months

Bluebonnet Room**Managed Care Learning Collaborative(CLE)

Ivy Room

Working with the Media: Techniques for Interviewing and Getting Your Story CoveredFloral Hall A2

Building and Supporting Self-Efficacy

Expo A, Sec 3

DSRIP Strategy Forum: Finding Our Way in DY7 – 8

Expo A4

6 – 7:30 PM Center Reception Moody I, Salon E

SCHEDULE-AT-A-GLANCE♥ ♥ ♥ ♥THURSDAY, June 29, 2017SC

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FRIDAY, June 30, 2017

7:30 AM – Noon Registration Expo Hall Registration Desk7:30 – 8:30 AM Staff Continental Breakfast Expo A, Sec 1 7:30 – 8:30 AM Trustees & Executive Directors Breakfast Expo A, Sec 28:30 – 10 AM Concurrent Sessions

*Telepsychiatry: Challenges and Solutions through Experience (CME/CNE/PD)Bluebonnet Room

*Closing the Gap between Mental Illness and Dual Diagnosis(CME/CNE)

Azalea Room

*We’re All Getting Older! (CME/CNE/PD)

Hibiscus Room

Saving Money While Keeping Your Benefits: How to Use Special Needs Trusts and ABLE Accounts(CLE)Iris Room

Expanding ECI Services into a New Catchment Area: One Center’s Journey

Floral Hall A1

Adapting Trauma-Informed Care Implementation to Meet Agency and Specific Divisional NeedsFloral Hall A2

Anyone Can Do It – Really: How to Create Presentations that Im-press and Excite Your Audience

Ivy Room

First Episode Psychosis: Early Treatment for Better Outcomes

Expo A4State Budget UpdateExpo A, Sec 3

10 – 10:30 AM Break Expo A, Sec 110:30 AM – Noon Concurrent Sessions

*Ethical Considerations in Acute Psychiatric Settings (CME/CNE/PD/Medical Ethics/Psychology Ethics)Bluebonnet Room

*Going for Distance: TxACE EHR Implementation Round Table (CME/CNE)

Expo A4

Compliance Best Prac-tices for Community Centers

Iris Room

**Revenue Cycle Man-agement: Improving Operations from Initial Appointment to Final PaymentFloral Hall A1

Topic: Crisis Intervention for IDD (2 Presentations, 45 Minutes Each)

Floral Hall A2

A Rural Community’s Model: Emergency Behavioral Health (Ju-dicial, Hospital, FQHC and LMHA)Ivy Room

Legislative Update: 85th Legislative Session(CLE)

Expo A, Sec 3

12:30 – 4:30 PM Post-Conference SessionPeer and Family Partner Summit: Being Change Agents (And Not Losing your Job) Expo A, Sec 3RSVP required but anyone interested in attending will be allowed admittance on a space-available basis.

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Sheriff Dennis Wilson

WEDNESDAY, June 28, 2017⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

1:15 - 3 PM ExPO A, SEC 1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

WELCOME: Jamie Travis, Chair, Board of Trustees, Gulf Coast CenterJamie Travis has served on the Board of Trustees for the Gulf Coast Center since 1989. She has served two terms as Board Chair of the Gulf Coast Center from 1996 – 1998 and from 2000 – the present. Her leadership and advocacy on behalf of the people served by the Community Center system of care in Texas extend to the Texas Council, where she is a current Board Member. She served the Texas Council Board as Chair from 2009 to 2011.

• Sheriff Dennis Wilson, Chair, Board of Directors, Texas Council of Community Centers• Danette Castle, CEO, Texas Council of Community Centers

StepHanie StapleSStephanie Staples works with busy professionals who want to be happier and healthier so that they can bring their “A” game to work & life! She is a highly-acclaimed, international inspirational speaker, author and radio host. As a Certified Speaking Professional (one of less than 10% of speakers globally), she has created exceptional experiences for her audiences time and time again and has moved, challenged and motivated them into positive, pro-active action.

With a background in nursing, Stephanie is hard-wired for helping others. As the founder of "Your Life, Unlimited," Stephanie shares her expertise as a regular magazine and newspaper columnist and has been quoted and featured in publications globally. Her books & audio programs are used worldwide and her programs have been proven to increase feelings of hope, happiness & empowerment for participants.

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Danette Castle


THURSDAY, June 29, 2017⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

8:30 - 10 AM ExPO A, SEC 1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

WELCOME: Mary Lou Flynn-DupartMary Lou Flynn-Dupart is a long-time and dedicated leader in the Gulf Coast Cen-ter community. She has served as a Gulf Coast Center Board Member since 1990 and a Texas Council Risk Management Fund Board Member since 1992. She is cur-rently the Texas Council Risk Management Fund Board Chair. Ms. Flynn-DuPart is a Houston-based litigation and intellectual property attorney with Jackson Walker.

• Melissa Tucker, CEO, Gulf Coast Center• Danette Castle, CEO, Texas Council of Community Centers

FRANk M. ADAMS AWARD CEREMONy

This award honors individuals and organizations who best exemplify the late Frank M. Adams’ spirit of caring through volunteerism on behalf of persons with serious mental illness, substance use disorders and intellectual disabilities.

• Sheriff Dennis Wilson, Chair, Board of Directors, Texas Council of Community Centers• Gladdie Fowler, Chair-Elect, Board of Directors, Texas Council of Community Centers• Margaret Jones, Board of Directors, Texas Council of Community Centers

Gladdie Fowler Margaret Jones

Danette CastleMelissa Tucker

Sheriff Dennis Wilson

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Chuck Ingoglia

THURSDAY, June 29, 2017 - continued⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

8:30 - 10 AM ExPO A, SEC 1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Gina CalHounGina Calhoun serves as National Director for Wellness & Recovery Education at the Copeland Center for Wellness and Recovery. As a speaker, she shares her unique recovery experience centering on her relationship with Harrisburg State Hospital; before, during, and after its close. Gina was awarded the Distin-guished Advocates Award from the PA Association of Psychosocial Rehabilita-tion Services, chosen as the PA state representative for the National Pillars of Peer Support Summit and had the honor to keynote for the National Veterans' Conference as well as the National Association of Peer Specialists Conference.

State and national perSpeCtiveS panel⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

10:30 AM - NOON ExPO A, SEC 1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

State and national leaders will share their perspectives on opportunities and challenges in the changing healthcare environment and the health and human service system in Texas.• Gary Jessee, Deputy Executive Commissioner, Medical and Social Services, HHSC• Sonja Gaines, Associate Commissioner, Behavioral Health and IDD Services, HHSC• Chuck Ingoglia, Senior VP, Public Policy and Practice Improvement, National Council• Danette Castle, CEO, Texas Council of Community Centers

Sonja GainesGary Jessee Danette Castle

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WEDNESDAY, June 28, 2017ExECUTIvE DIRECTORS AND TRUSTEES RECEPTION (Invitation Only)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

6 - 7:30 PM MOODy I⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExECUTIvE DIRECTORS DINNER (Invitation Only)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

7:30 - 9 PM vIEWFINDERS TERRACE⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

THURSDAY, June 29, 2017poSter SeSSionS⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

7:30 AM - 3:30 PM expo Hall B⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Swing by to browse posters or strike up a conversation with a colleague in this casual education-al setting. Presenters will come and go but the posters will be available all day!

Full descriptions of poster sessions are available on Page 16.

Center reCeption⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

6 - 7:30 PM MOODy I & SALON E⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

The Center Reception is casual dress and attendance – come and go as you please. Drop in for some snacks, refreshments and fun!

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FRIDAY, June 30, 2017

POST-CONFERENCEPEER AND FAMILy PARTNER SUMMIT: BEING CHANGE AGENTS (AND NOT LOSING yOUR JOB)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

12:30 - 4:30 PM ExPO A, SEC 3⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

When a recovery model meets a medical model, there can be some friction. How do we keep true to our peer work in this environment? How can we be change agents and inspire cooperation? How can Peer Specialists and Family Partners unite to build a bond for the people we serve and organizations we work for while moving the recovery movement forward?

At the Summit, we will have frank discussions to look for answers to these questions and unite to support each other as we move forward.• Wayne Mullan, CPS, Center for Life Resources• Lakisha Washington, CPS, MHMR Tarrant• Shea Meadows, CFP, The Harris Center for Mental Health and IDD• Stormy Holifield, CFP, Metrocare Services• Facilitator: Cindy Gibson, Advocate Supervisor, Disability Rights Texas

Cindy Hopkins Gibson is one of the pioneers of the Texas consumer movement. As the Direc-tor of Texas Mental Health Consumers in the 1990s, she began the conversation for peers in the state system. Then going to work for the state as Director of Consumer Affairs, she strengthened the movement, and in the early 2000s, Community Centers began hiring Peer Service Coordina-tors. Today, Gibson serves with Disability Rights Texas and continues to ensure the voice of Peers is heard.

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PRE-C

ONFER

ENCE A

CTIV

ITIESWEDNESDAY, June 28, 2017

ConSortia meetinGS⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

8:30 AM - NOON ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

• Intellectual and Developmental Disabilities - Iris Room• Quality Management/Utilization Management - Floral Hall A1• Medical Directors/Nursing Directors (Nursing Pre-Meeting: 8:00 – 8:30 a.m.) - Floral Hall A2

CLOSED WORkGROUP MEETINGS⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

8:30 AM - NOON⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

• Administrative Workgroup - Expo A, Sec 3• Mental Health First Aid Workgroup - Bluebonnet Room• Public Information – Special Interest Group - Hibiscus Room• Children’s Mental Health – Special Interest Group - Azalea Room

PRE-CONFERENCE SESSIONS*ETHICAL CONSIDERATIONS FOR DIAGNOSING INTELLECTUAL DISABILITIES IN LOCAL AUTHORITIES (PD/Psychology Ethics)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

10 AM - NOON Ivy ROOM⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Psychologists who work for, or contract with, governmental entities are subject to their employer's rules and regulations. The presenters will address ethical issues that arise when balancing these rules and regula-tions within sound clinical practice. The Best Practices Guidelines for diagnosing Intellectual Disability in Texas, which detail procedural and clinical expectations for examiners, will be discussed. • Dr. Maria Quintero-Conk, PhD, IDD Authority Services Psychologist, Tri-County Behavioral Healthcare• Dr. Michael Parker, PhD, START IDD Clinical Director, MHMR TarrantLearning Objectives:1. Differentiate clinical and administrative variables in determining diagnoses.2. Describe quality practices to apply in the practice of determining a diagnosis of intellectual disability,

with or without co-occurring mental illness.

*PRECEPTORSHIP: THE FUTURE BEGINS TODAy (CNE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

10:30 AM - NOON ExPO A4⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

The insight gained by preceptees during a community health clinical is beneficial to both the Community Health Center and the educational institution by providing hands-on experience, knowledge of Center-based programs and community resources available, and reduction of stigma related to Behavioral Health or IDD diagnoses. This panel of registered nurses will describe the process of becoming a preceptor and discuss the importance for all nurses to cultivate and enrich their leadership skills. • Chalee Rivers, RN, Program Director of Nursing, MHMR Tarrant• Shelly Adkins, RN, Director of RN Care Management, MHMR TarrantLearning Objectives:1. Define the role of preceptor with a clear understanding that a preceptor is an educator, facilitator, and

protector.2. Identify the skills, knowledge, and attitudes required to be a successful preceptor using Bloom's

Taxonomy model.

* For information on CEUs, please refer to page 6

THURSDAY, June 29, 2017⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

7:30 AM - 3:30 PM expo Hall B⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Fractured Lives…Using EMDR to Put the Pieces Back TogetherTraumatic life experiences impact a person in a multitude of ways, but a person’s response to such adversity is influ-enced by many factors, including social supports, coping skills, and cognitive function. According to a 2012 National Survey of Abuse of Individuals with Disabilities, 70% of individuals with IDD (Intellectual & Developmental Disability) have experienced abuse in some form – but cognitive deficits and impairments make it more difficult for individuals with IDD to express trauma they have experienced. Learn about why Eye Movement Desensitization and Reprocessing (EMDR) Therapy has been endorsed by The Arc as a recommended counseling intervention for individuals with IDD, and how it can allow individuals to process the past in order to see hope for the future. • James Turnage, MA, LPC-S, Director of Support for Disability Services, MHMR Tarrant• Robert McGowen, MBA, MMFT, LPC, Assistant Director – Veteran Services, MHMR Tarrant

Mental Health Resources at your FingertipsOwning a smart phone has become a primary source of reference, entertainment and community connection for 95% of Americans. This includes 99% of Americans 30-49 years of age and 100% of ages 18-29. Today just over one in ten American adults are "smartphone-only" internet users - meaning they own a smartphone, but do not have traditional home broadband service. So how does a behavioral health company position itself to provide accurate mental health and substance abuse information and resources? Simply put, "We have an app for that!" • Antonisha Bennett, Special Initiatives Strategist, The Center for Health Care Services

Staff Performance: Creating a Motivating and Rewarding Work EnvironmentTurnover in the human services field is high, particularly when it comes to direct care staff. Beyond the high cost of employees leaving a company, turnover poses several challenges to managers and agencies with limited resources. These challenges include loss of revenues, high staff stress, coverage for job duties, and time spent finding a replace-ment. The presenter will explore methods and techniques to create a motivating work environment and to retain staff in a direct service field.• Sarah Loera, MS, BCBA, Program Manager, Metrocare Services

Success WallThe Southwest Adult Mental Health Clinic created a space called the Success Wall, highlighting accomplishments of clients through their own images or collages. Learn how the self-expressive Success Wall can empower clients and boost recovery.• Dr. Dionne Hill, EdD, LPC, LCDCI, Practice Manager of Southwest Adult Mental Health Clinic, The Harris Center

for Mental Health and IDD• Tameka Survillion, Clinical Team Leader, The Harris Center for Mental Health and IDD

Prosumer Empowerment RadioLearn about a free radio service available to the people you serve, broadcasting recovery and empowerment, 24 hours a day, 7 days a week. • Victoria Ingham, BA, JD, CPS, President, Prosumers• Janet Paleo, Director of Recovery-Based Services, Texas Council of Community Centers

via HopeVia Hope provides education, training, and consultation to individuals with lived experience of recovery from mental health concerns, their family members, transition age youth, and mental health professionals throughout the state of Texas. Via Hope works to transform the Texas mental health system into one that fosters resilience, promotes recov-ery, is person-centered, and is person, family, and youth-driven. Learn more about Via Hope and how they can work with Community Centers to improve recovery-based services. • Christina Carney, MA, CPS, PIR Voice Coordinator, Via Hope

Consumer Operated Service Program (COSP): Cornerstone QuartersCornerstone Quarters is a Peer-run 501(c)3 organization that provides peer support to adults by bringing together people with lived experience and families for mutual support and connection. It is a place to share resources; provide education on mental health, trauma, and addiction; and to build community through discussion and recreation. Learn more about how the Cornerstone Quarters model upholds the mission to support people in recovery from behavioral health challenges and substance use disorders in an empowering, community-focused way. • Virginia Smith, CPS, Peer Coordinator, Cornerstone Quarters – Community Healthcore

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WEDNESDAY, June 28, 20173:30 - 5 PM

1. *ETHICAL CONCERNS IN BEHAvIORAL HEALTH: FIvE BURNING QUESTIONS (CME/CNE/MEDICAL ETHICS)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

iriS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Ethical concerns have a significant role in the major medical issues that behavioral health medical staff face today. This presentation will address ethical issues in five major areas: confidentiality, information disclosure, patient choice, beneficence, and special considerations for justice-involved patients. Case studies will be used to discuss each area and their relevance in achieving organizational and programmatic outcomes.• Dr. A. Marcelo Rodriguez-Chevres, MD, Chief Medical Officer of Mental Health Services, Emergence

Health Network• Dr. Carroll Wayne Thornburg, DO, Chief Medical Officer of Outpatient Medical and Addiction Services,

Emergence Health NetworkLearning Objectives1. Identify 5 major ethical challenges facing today’s behavioral health medical staff.2. Discuss ethical concerns and their relevance in achieving organizational and programmatic out-

comes.

2. *BEST PRACTICES IN POSITIvE AND EFFECTIvE RESIDENTIAL BEHAvIORAL TREATMENT (CME/CNE/PD)

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

BlueBonnet room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

The Texana Behavior Treatment and Training Center (BTTC) is a short-term residential facility that pro-vides treatment to children with IDD who display challenging behavior, primarily using Applied Behavior Analysis (ABA). The presentation will focus on training replacement behaviors and interventions, select-ing data collection methods, making informed decisions regarding behavior plans or medication changes using data, and routine medical appointments.• Alyssa Martin, MA, BCBA, Manager of Behavior Analysis Services, Texana Behavior Treatment and

Training Center• Pat Gaskin, MSA, RN, Manager of Nursing Services, Texana Behavior Treatment and Training Center• Stephanie Smothermon, MA, Behavior Analyst, Texana Behavior Treatment and Training CenterLearning Objectives1. Identify important replacement behaviors and interventions, appropriate data collection and evalua-

tion methods to make informed decisions regarding behavior plans or medication changes.2. Describe procedures to increase compliance with routine medical appointments.


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3. CREATING A CONSUMER OPERATED SERvICES PROGRAM (COSP): THE CAPITAL AND CULTURE OF RECOvERy

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Sustainable recovery can be challenged by power differentials within treatment services and by practices denying autonomy and devaluing lived experiences of individuals in recovery. Learn how a research-based partnership between Community Healthcore, the Hogg Foundation, the Episcopal Health Foun-dation, and a group of peers drawing on lived experiences as "recovery capital" created Cornerstone Quarters, a 501c3 COSP. Cornerstone Quarters empowers peers to apply lived experiences as "recovery capital" to create opportunities for recovery through innovation in practice, policy and research. Through Cornerstone Quarters, individuals gain autonomy that empowers them to initiate and sustain a culture of recovery within organizations and communities.• Virginia Smith, Peer Lead, Cornerstone Project, Community Healthcore• Paula Hendrix, BS, Peer Lead, Cornerstone Project, Community Healthcore• Peggy Johnson Riggs, BS, Peer Specialist and Team Lead, Cornerstone Project, Community Healthcore• Linda Hightower, BS, Peer Lead and WRAP Facilitator, Community Healthcore• Dr. Stanley Williams, PhD, Director of Integrated Health Operations, Community Healthcore

4. GOT DATA! NOW WHAT?⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A2⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Recommended for participants interested in managed care topics. We all have data; however, is the data plausible, and what happens next? Four members of the Data Evaluation Workgroup (DEW) will provide examples of how data collected for performance measures, DSRIP, and other activities were evaluated by their Centers. Members will discuss how they used root cause/barrier analyses and other evaluation methods to identify variables affecting outcomes, and how they used findings to develop targeted interventions addressing the barriers and ultimately improving outcomes.• Jolene Rasmussen, MS, Director of Adult Behavioral Health, Texas Council of Community Centers• David Weden, CPA, Chief Administrative and Financial Officer, Integral Care• Mary Duffy, LCSW-S, Director of Utilization Management, Bluebonnet Trails Community Services• Dr. James Smith, EdD, LPC-S, Director of Mental Health Operations, Burke• Evan Roberson, MPA, Executive Director, Tri-County Behavioral Healthcare• Mike Taylor, MS, Associate Executive Director of Programs, Pecan Valley Centers for Behavioral &

Developmental HealthCare

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5. COMMUNITy PARTNERSHIPS: WE’RE IN THIS TOGETHER⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A4⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Hear from key community partners in Galveston and Brazoria Counties as they discuss problems solved to-gether in the past and their vision of a broader coalition of partners in the future. You will hear from the Gulf Coast Center, the RHP 2 Anchor, Law Enforcement and Advocacy Groups. This will be a dialogue, not a presen-tation, and we will involve audience members in the discussion.• Facilitator: Melissa Rowan, MSW, MBA, Partner, Wertz&Rowan• Mark Young, Chief Executive Officer, Stephen F. Austin Community Health Center• Jan Melis, Executive Director, NAMI Gulf Coast• Sergeant Shane Vandergriff, Brazoria County Mental Health Deputy Unit• Lieutenant Jaime Castro, Galveston County Mental Health Deputy Unit• Craig Kovacevich, Associate Vice President, Waiver Operations & Community Health Plans, UTMB• Caroline Rickaway, Director, Brazoria County Community Supervision and Corrections Department• Earnestine Sanders, Deputy Director of Casework, Galveston County Juvenile Justice• Melissa Tucker, Chief Executive Officer, Gulf Coast Center

6. TOPIC: SPECIAL COMMUNITy PROJECTS FOR IDD (2 PRESENTATIONS, 45 MINUTES EACH)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Ivy ROOM⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

The Broken Bow Experience: How Planning a Camping Trip Empowered IDD ResidentsResidents in an IDD program often feel their personal choices go unheeded and their voices unheard. Community Healthcore is using person-centered thinking to change this perception and to empower the IDD population. Learn how they strategically fostered individual growth in residents by having staff and residents collaborate on a project: planning a program-wide camping trip this past June for 2 nights and 3 days in Broken Bow, Oklahoma.• Nick Wesson, Qualified Intellectual Disabilities Professional (QIDP), Community Healthcore• Sandra Taylor, BA, IDD Director, Community Healthcore• Jacob Tanner, Intermediate Care Facility Resident, Community Healthcore

Next Chapter Book Club: A Low-Cost/High-Impact Model for Community InclusionWelcome to Next Chapter Book Club -- the largest community-based book club program in the world for individuals with intellectual and developmental disabilities. Awarded the "Innovations in Learning" Prize by the National Book Foundation in 2016, Next Chapter Book Club provides a weekly opportunity for social connections, community inclusion, self-advocacy/self-determination, life-long learning, and fun! Learn how to become a Next Chapter Book Club Affiliate and offer the program in your community.• Susan Berg, Executive Director, Chapters Ahead

7. TRUSTEE ROLES AND RESPONSIBILITIES (CLE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A, SEC 3⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This session has been approved for 1.5 hours of CLE, including 1.5 hours of Legal Ethics.Of particular interest to Trustees and Chief Executive Officers/Executive Directors, Management and Communications Staff. This session will generally discuss the legal role that Trustees play in the Texas Community Center system and the statutory responsibilities of Trustees as set out in Chapter 534 of the Texas Health and Safety Code. There will be time allotted to a question and answer session to cover practical issues of Board operations and Community Center governance. • Carvan Adkins, JD, Legal Counsel, Texas Council of Community Centers

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8. GENERATION Z: ARE WE READy FOR THE NEW WORkFORCE?⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

HiBiSCuS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Just when the work world was getting accustomed to the Millennials, here comes Generation Z. Mem-bers of Generation Z are now entering the workforce and are predicted to outnumber Millennials. This presentation will discuss Generation Z's unique motivations, traits and work style and how they differ from our current workforce of Traditionalists, Baby Boomers, Generation X, and Millennials.• Daniel Hernandez, BS, PHR, Senior Training and Development Consultant, Texas Council Risk

Management Fund

9. MENTAL HEALTH FIRST AID (MHFA) WORkSHOP: USING DATA TO BRING CHANGE⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

azalea room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

All MHFA Coordinators, Instructors, and audiences interested in the statewide growth of MHFA are wel-come to attend this workshop. The MHFA Data Workgroup will lead a discussion on what data should be collected to best show effec-tiveness of MHFA outreach and why. Presenters will also cover the current trajectory of the program and how the right data can help bring about positive changes. Sample data collected by The Harris Center will be analyzed and MHFA Coordinators will have the opportunity to join the MHFA Data Workgroup.• Nadia Kalinchuk, MSW, PhD Candidate, Children’s Program Specialist, Texas Health and Human

Services Commission• Laura Hernandez Gold, LCSW, Prevention Services Program Manager, Integral Care• Jacinda Tucker, PhD, Manager of Community Training, The Harris Center for Mental Health and IDD• Carroll Campion Prasad, MEd, LPC, Community Outreach Trainer, The Harris Center for Mental Health and IDD


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THURSDAY, June 29, 20171:30 – 3 PM

1. *HOW CENTERS CAN REDUCE PREvENTABLE RE-HOSPITALIZATION THROUGH EvIDENCE-BASED CARE TRANSITION (CME/CNE)

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A4⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Recommended for participants interested in managed care topics. Repeated hospitalization escalates costs to the individual, the hospital, and the community, often with-out empowering the patient to become more invested in personal healthcare. This presentation will explain how trained transition coaches, using evidence-based practices, can help reduce hospital re-admittance for common physical illnesses by easing the move from hospital to home. Learn how Com-munity Centers can partner with organizations like Tejas Health Services and managed care organizations to help meet this primary healthcare need in local communities. • Julie Myers, BA, ADRC Program Manager, Community Healthcore• Lindsay Lovelace, MSW, Health at Home Transition Coach, Community Healthcore• Lee Brown, MEd, Chief Operations Officer, Community HealthcoreLearning Objectives1. Explain how patient empowerment and transitional care models can reduce hospital readmissions.2. Describe the importance of the Aging and Disability Resource Centers (ADRCs) and how other com-

munity partners are vital to reducing hospital readmission and providing positive care for patients.

2. *WALkING ON A TIGHTROPE: THE FAMILy RECOvERy PROCESS (CNE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

iriS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This presentation identifies the impact of addiction on the family system and provides information on the guidelines of a recovering family system. Additionally, the presentation promotes the importance of families and the client in engaging and utilizing the community services that are available within the local area.• Monica Mehalshick, LCSW-S, Executive Manager of Adult Recovery Services, Gulf Coast CenterLearning Objectives1. Identify family roles, appropriate boundaries, resources, and outcomes for families in the Substance

Use Disorder Recovery process.2. Apply problem-solving techniques that will assist family members in supporting a loved one with a

Substance Use Disorder.


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3. *FROM TRIAGE TO INTERvENTION: A CRISIS CARE MODEL FOR PERSONS WITH IDD (CME/CNE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Providing crisis care services for individuals who are dually diagnosed can be challenging, from how dual diagnosis is determined to following through with the right dual diagnosis services and interventions. The presenters will discuss the interdisciplinary crisis care model being used at The Harris Center for individuals with IDD, including Autism. The presentation will include a review of crisis triage and assess-ment, intensive case management, behavioral intervention, mental health services and counseling, and consultation and training with families and providers.• Dr. Alton Bozeman, PsyD, Psychologist VI, The Harris Center for Mental Health and IDD• Amanda Willis, LCSW-S, Clinical Team Leader – IDD Crisis Care, The Harris Center for Mental Health

and IDDLearning Objectives1. Identify the function and benefits of the Crisis Intervention Specialist assisting with IDD crises in the community.2. Discuss intervention, assessment, and consultative methods used in addressing IDD crises.

4. TRANSFORMING MISSION INTO MONEy THROUGH vALUE-BASED PURCHASING partnerSHipS

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

BlueBonnet room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Recommended for participants interested in managed care topics. Health Plans are increasingly incentivized to contract with and reward providers who deliver high-quality and cost-efficient care. Value based purchasing (VBP) is an alternative payment methodology based on identifying and rewarding effective and cost-efficient care to a specific clinical condition, care episode, or a population. With their focus on, and success with, serving specialty populations, Community Mental Health Centers can position themselves in partnerships with health plans to develop value based pur-chasing agreements that will support and sustain their mission. This presentation will provide informa-tion about the structure of value based purchasing arrangements and how Community Mental Health Centers can position themselves to partner with health plans for VBP.• Bren Manaugh, LCSW, CPHQ, Principal, Health Management Associates

5. P.E.E.R.S. FOR HOPE HOUSE AND OTHER PEER-LED ACTIvITIES TOWARD RECOvERy⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A2⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Peer professionals from The Harris Center will present two perspectives of recovery-oriented peer services within the agency. One perspective will focus on the purpose and value of peer professionals within the peer provision program in an outpatient setting. Presenters will bring unique insight as to the various activ-ities, groups and events that are coordinated within the outpatient clinics as well as the collaboration that exists between various members of the treatment team. In the second perspective, the Person-centered, Engaging, Empowering, Recovery-oriented Support for Hope House staff will share the mission, vision, and philosophy of a hospital diversion program and offer insight into the opportunities and rewards of working in such a program. As the only Peer Crisis Respite currently operating in the state of Texas, the P.E.E.R.S. for Hope House offers Houston residents a recovery-based alternative to psychiatric hospitalization. • Stephanie Jack, CART, CPS, WRAP Facilitator and Peer Bridger, The Harris Center for Mental Health and IDD• Kenneth Ogden, CPS, Peer Navigator, The Harris Center for Mental Health and IDD• Letrice Dennis, CPS, Peer Bridger, The Harris Center for Mental Health and IDD• Jesus Halvorsen, Peer Educator, The Harris Center for Mental Health and IDD

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6. MvPN PEER COORDINATORS PANEL⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Ivy ROOM⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Service Members, Veterans, and their Families (SMVF) have diverse needs related to housing, employment legal, and mental health, but no single agency can successfully meet all of these needs. Military Veteran Peer Network Peer Service Coordinators have learned that collaborating results in efficient delivery of services. In this presentation, MVPN Peer Coordinators will highlight unique areas of Texas and share what they have learned about how open communication and collaboration results in better outcomes for the SMVF community.• Tish McCullough, Peer Coordinator, MVPN – Texas Veterans Commission• Virginia Simonson, Peer Service Coordinator, MVPN – Denton County MHMR Center• T’Liza Kiel, MA, Program Manager, Mental Health of America of Greater Houston• Michael Allen, Peer Service Coordinator, MVPN – Gulf Bend Center• Miriam Clark, Peer Service Coordinator, MVPN – Tropical Texas Behavioral Health

7. TOPIC: MARkETING AND BUSINESS DEvELOPMENT (2 PRESENTATIONS, 45 MINUTES EACH)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

HiBiSCuS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

mental illneSS iS real in eaSt texaSThis workshop will highlight strategies being used in a public health campaign in the East Texas area to improve mental health awareness. The message of the campaign is straightforward: mental illness is a real issue, and we should treat it as one. The presentation will showcase various components of the REAL campaign, including educational/informational material, community outreach and a comprehensive social and traditional media effort.• Kinnie Reina, Director of Communications, Burke

IMPLEMENTING A BUSINESS DEvELOPMENT STRATEGy THAT WORkS FOR yOURecommended for participants interested in managed care topics. Is your organization driving customers to your front door? Do you have a strategy to market your busi-ness into the future? Join this dynamic and informative session that will inspire you to propel your Cen-ter into the new Health Age. Spindletop Center developed a comprehensive business model that focuses on referral development, targeted branding and marketing, aesthetic appeal and customer experience. You don't want to miss this chance to gain helpful insight and learn from Business Development gurus at Spindletop Center.• Heather Champion, MEd, LPC, QMHP-II, Adult Mental Health Crisis Facility, Spindletop Center• Monique Sennet, Public Relations and Marketing Administrator, Spindletop Center

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8. INSIGHT INTO THE TExAS POLITICAL LANDSCAPE (CLE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A, SEC 3⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This session has been approved for 1.5 hours of CLE.Of particular interest to Trustees and Chief Executive Officers/Executive Directors, Management and Communications Staff. Leaders of the most notable publications in Texas, The Quorum Report and the Texas Tribune, will share their views on the current and future political landscape in our state. Moderated by Lee Johnson, Deputy Director for the Texas Council, this session will feature Harvey Kronberg of the Quorum Report, Ross Ramsey of the Texas Tribune, and Hon. Carl Isett, former State Representative, District 84. If you want to know what’s really happening and what’s ahead in Texas politics, don’t miss the chance to hear and interact with these experts!• Harvey Kronberg, Publisher, The Quorum Report• Ross Ramsey, Executive Editor and Co-Founder, Texas Tribune• Carl Isett, Former State Representative, District 84• Moderator: Lee Johnson, Deputy Director, Texas Council of Community Centers

3:30 – 5 PM

1. *ON-CAMPUS MENTAL HEALTH ONLy AND INTEGRATED STUDENT SUPPORT MODELS CONTRASTED (CME/CNE)

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Integral Care operates two innovative student support service models housed by over 40 school campus-es in four Independent School Districts. One model focuses on Behavioral Health Care while the other integrates Primary Care and Behavioral Health Care. Program managers for each model will discuss com-parative processes, challenges and initial outcomes. The Practice Administrator will provide an agency overview regarding comparative start-up experiences and comparative program designs. The panel will take questions following the presentation. • Melody Palmer-Arizola, MEd, LPC, Practice Administrator, Child and Family Services at Integral Care• Keisha Martinez, LPC-S, Program Manager, Integral Care• Stacy Spencer, LCSW, Program Manager II, Integral Care• Vicky Esparza-Gregory, LCSW, Lead Social Worker and District Homeless Liaison, Pflugerville ISD• Pilar Westbrook, Doctoral Candidate, Director of Student Support, Del Valle ISDLearning Objectives1. Differentiate between on-campus mental health only student support model and integrated care stu-

dent support model and how to match the most appropriate model according to community needs. 2. Identify three key advantages and challenges for each support service model.


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Harvey Kronberg Lee JohnsonRoss Ramsey Hon. Carl Isett


2. *TRAUMA-INFORMED CARE IN BROAD COMMUNITy MENTAL HEALTH POPULATIONS (CME/CNE/PD)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

iriS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This presentation will review the incidence of trauma histories in adult community mental health popula-tions, clarify PTSD diagnosis and comorbidity, discuss state-of-the-art PTSD treatment, and outline differ-ent levels of implementable care. Dr. Williams, Director of the Cohen Military Family Clinic for Metrocare Services, will discuss resources in Texas for clinicians and clients who are working and seeking help within the community mental health system. As part of the presentation, survey data and clinical examples will be utilized from programs successfully "rolled out" in Texas community mental health centers in the past 10 years. • Dr. Amy Williams, PhD, Clinic Director, Steven A. Cohen Military Family Clinic at Metrocare ServicesLearning Objectives1. Discuss epidemiology of trauma and PTSD in community populations.2. Identify how and when to implement trauma-informed care for people with serious and persistent

mental illness and co-morbid PTSD.

3. *SExUAL PREFERENCE/SExUAL IDENTITy SCALE FOR PERSONS WITH IDD (CNE/PD/PSyCHOLOGy ETHICS)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

HiBiSCuS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

In supporting an individual with IDD, the goal is to provide services that allow the individual to live as inde-pendently as possible and to be able to pursue their wants, wishes and desires. When considering the areas of life that a person may find fulfilling, the area of sexual preference and sexual activity is often overlooked or ignored for individuals with IDD. The goal of creating a sexual preference and sexual identity scale is to help individuals, families and providers to have a clearer sense of how to address and discuss these issues, which is critical in supporting individuals they work and care for, and also removes some of the stigma as-sociated with sexual behavior. This is a continuation of work begun in developing a scale for individuals with IDD.• Dr. David Duran, PhD, Psychologist, Integral Care• Jody Gardner, MS, Crisis Respite Center Team Lead, Integral CareLearning Objectives1. Implement an assessment scale to assist an individual with intellectual and developmental disability

in articulating his or her sexual preference and identity.2. Identify ethical dilemmas that arise when addressing sexual identity with an individual with intellec-

tual and developmental disability, staff and family is necessary.

4. DEvELOPING AND IMPLEMENTING A COMPLIANCE PROGRAM: 0 TO 60 IN 36 montHS

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

BlueBonnet room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Three years ago, LifePath Systems made a decision to centralize and redesign their compliance program from scratch. This case study will examine the approach and methodology used to design and implement an integrated, Center-wide compliance program. It will also provide insight into the steps taken to build consensus with the management team and how the compliance program has served as a catalyst for change. From a new Code of Conduct to the development of compliance-specific policies and procedures and the design of a "performance scorecard" for the Board of Trustees, LifePath Systems now has a com-pliance infrastructure that is current, scalable and effective.• Rik Lindahl, MBA, Compliance, Planning and Quality Assurance Director, LifePath Systems


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5. MANAGED CARE LEARNING COLLABORATIvE (CLE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Ivy ROOM⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Recommended for participants interested in managed care topics. This session has been approved for 1.5 hours of CLE.This interactive session pairs presentations with small group discussions to help participants operate more effectively in the managed care environment. Members of the Texas Council Managed Care Steering Com-mittee (MCSC) will discuss the basic framework of Medicaid and CHIP managed care programs, the impor-tance of forming your own MCSC, “measures that matter” to MCOs in value-based contracting, and how to open the door to commercial insurance plans. After each presentation, the audience will participate in break-out discussions, and learn how other Centers are making their way in the managed care system.• Elizabeth LaMair, JD, Healthcare Policy Director, Texas Council of Community Centers• Jessie Campbell, CPA, Chief Financial Officer, West Texas Centers• Ayanna Castro-Clark, Director of Contract Management, Western Behavioral Health Network• Mary Duffy, LCSW-S, Director of Utilization Management, Bluebonnet Trails Community Services

6. WORkING WITH THE MEDIA: TECHNIQUES FOR INTERvIEWING AND GETTING yOUR STORy COvERED

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A2⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Learning how to work with the media and build that important relationship is beneficial to any organiza-tion. Knowing how to create positive coverage for your Center helps establish staff as experts in their fields, promotes awareness of services, and controls the message your Center broadcasts. This presenta-tion will walk through how to grab the attention of editors with press releases, how to interview effec-tively and get the sound bites you want, and how to cultivate and use strong relationships with your local media.• Noreen Jaramillo, Director of Communications, Emergence Health Network

7. BUILDING AND SUPPORTING SELF-EFFICACy⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A, SEC 3⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Keynote Speaker Gina Calhoun will lead a workshop delving into the development of hope-inspiring relationships by highlighting the work of Dr. Albert Bandura and his research on supporting persons to believe in his or her own ability to succeed. Learn the three most effective ways to support a person to believe in oneself, and how to implement mastery experiences, social modeling, and social persuasion.• Gina Calhoun, National Director for Wellness and Recovery Education, Copeland Center for Wellness

and Recovery

8. DSRIP STRATEGy FORUM: FINDING OUR WAy IN Dy7 – 8⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A4⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Join a Texas Council facilitated discussion of DSRIP updates and Center strategies, as we prepare for DSRIP DY7-8. Topic areas will include:• Overview and updates• System definitions• Funding timeline• Overarching Stratagies• Jolene Rasmussen, MS, Director of Adult Behavioral Health, Texas Council of Community Centers• Melissa Rowan, MSW, MBA, Partner, Wertz&Rowan

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1. *TELEPSyCHIATRy: CHALLENGES AND SOLUTIONS THROUGH ExPERIENCE (CME/CNE/PD)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

BlueBonnet room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Hear from the Medical Directors working with East Texas Behavioral Health Network as they discuss how they have worked through challenges and found solutions to barriers in Telemedicine within the Commu-nity Mental Health setting. See how they envision a broader coalition throughout Texas as organizations become partners in fighting through obstacles to create a strong Telemedicine experience. This will be a panel discussion that will involve audience participation.• Dr. Mark Janes, MD, Medical Director, Bluebonnet Trails Community Services• Dr. Heath Foreman, DO, MT(ASCP), Telepsychiatry Provider, Bluebonnet Trails Community Services• Dr. Holly DuBois, MD, Medical Director, ETBHN Crisis Telemedicine ProgramLearning Objectives1. Describe how telepsychiatry can address the shortage of psychiatrists in Texas.2. Define compliance with the Ryan Haight Act and understand its impact on the safe practice of tele-

psychiatry in various settings.

2. *CLOSING THE GAP BETWEEN MENTAL ILLNESS AND DUAL DIAGNOSIS (CME/CNE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

azalea room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Service provision for persons with Dual Diagnoses of Intellectual Disabilities and Mental Illness is chang-ing. Service providers are faced with challenges in providing services to this population. This presentation speaks about the challenges, describes Best Practices for recognizing the needs of this population, and suggests modifications for existing programs. • Dr. Jackie Keith, EdD, BCBA-D, Crisis Intervention Specialist, BurkeLearning Objectives1. Identify the challenges in accurately diagnosing Mental Illness for Persons with Intellectual Disability.2. Identify ways to modify existing programs in community-based treatment settings to better recog-

nize the needs of people with a dual diagnosis of Mental Illness and Intellectual and Developmental Disability.

3. *WE’RE ALL GETTING OLDER! (CME/CNE/PD)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

HiBiSCuS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

For the first time in history, we are seeing large numbers of people with IDD who are entering their se-nior years. Deinstitutionalization, advances in medical science and long-term services and supports have allowed people who used to die earlier than the general population, to now enjoy old age. However, the needs associated with IDD continue and, in some cases, become more pronounced. This presentation will contrast the aging processes in all of us with aging in people with intellectual and developmental dis-abilities. Similarities and differences will be highlighted. Implications and best practices for assessment will be presented, and service delivery models will be discussed.• Dr. Maria Quintero-Conk, PhD, IDD Authority Services Psychologist, Tri-County Behavioral HealthcareLearning Objectives1. Differentiate typical aging process from IDD-specific aging processes and considerations.2. Describe clinical and psychosocial service needs of aging population of people with IDD.


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4. SAvING MONEy WHILE kEEPING yOUR BENEFITS: HOW TO USE SPECIAL NEEDS TRUSTS AND ABLE ACCOUNTS (CLE)

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

iriS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This session has been approved for 1.5 hours of CLE.Both Special Needs Trusts (SNTs) and ABLE accounts are tools for your Future Planning Toolbox! Planning for the future is never easy and planning for right now sometimes harder. Learn how an individual and their families can save money while still keeping benefits. We will discuss the basics of SNTs and ABLE accounts so that individuals, families and others can learn how to stay under the asset limit, save money and still keep their much-needed benefits.• Haley Greer, JD, Chief Master Pooled Trust Officer, The Arc of Texas Master Pooled Trust• Kyle Piccola, Chief Government and Community Relations Officer, The Arc of Texas

5. ExPANDING ECI SERvICES INTO A NEW CATCHMENT AREA: ONE CENTER’S JOURNEy⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This presentation will engage the audience in a participatory social learning experience about re-engineering ECI service programs into a new catchment area. Participants will share in developing structures to improve service delivery while creating strategies to rebuild trust with families and other stakeholders in a challenging rural environment while operating within rate reductions. Discussion will include strategies for problem solving and staff development. • Laura Jordan, EIS, ECI Director, Community Healthcore• Sheri Wayt, EIS, Assistant ECI Director, Community Healthcore• Steve Archer, MA, LPC-S/LCDC, Director of Behavioral Health, Community Healthcore

6. ADAPTING TRAUMA-INFORMED CARE IMPLEMENTATION TO MEET AGENCy AND SPECIFIC DIvISIONAL NEEDS

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A2⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

MHMR Tarrant became part of a larger Trauma-Informed Care (TIC) Learning Community in 2015. As the Center embarked on this journey to achieve success in all TIC Learning Community domains, they quickly realized one size does not fit all. Each Service Division within their agency needed to adapt the training and domain implementation to meet its specific needs. An agency wide Trauma Team worked in concert, identifying end goals and outcomes, while allowing for unique nuances, depending on individual needs. Presenters will share MHMR Tarrant’s approach, successes, challenges and future goals that ensure Trauma-Informed Care becomes a part of their culture and daily life.• Lisa Boone-Reddick, MA, Director of Training and Development, MHMR Tarrant• Dr. Michael Parker, PhD, START IDD Clinical Director, MHMR Tarrant• Meghan Glovier, MS, EIS, Clinical Director, ECI of North Central Texas, MHMR Tarrant• Katie Barr, LMSW, Trauma-Informed Care Coordinator, MHMR Tarrant

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Danette Castle

7. ANyONE CAN DO IT – REALLy: HOW TO CREATE PRESENTATIONS THAT IMPRESS AND ExCITE yOUR AUDIENCE

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Ivy ROOM⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This 90-minute presentation and Q&A addresses the primary reasons so many presentations can be lack-luster and provides attendees practical, easy-to-use tips to plan, create and deliver presentations that connect with their audience.• Colin Rowan, Communications Consultant, RowCom

8. FIRST EPISODE PSyCHOSIS: EARLy TREATMENT FOR BETTER OUTCOMES⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A4⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Research has shown that the sooner a person receives treatment after an initial episode of psychosis, the better their outcome is likely to be. A team approach called Coordinated Specialty Care has dem-onstrated success, and eight Centers around the state recently embarked on pilot programs using this evidence-based model of care. This panel and discussion session will include viewpoints on these pilots from clinicians, peers, and consumers. Presenters will offer an overview of program goals, highlight suc-cesses and challenges, answer questions, and describe next steps.• Kimberly Goodwin, LMSW, Clinical Practitioner Team Leader, The Center for Health Care Services• Alphonso Miller, QMHP-CS, The Center for Health Care Services• Melissa Simmons, MA, LPC, Clinical Coordinator, Burke• Monique Wicker, MA, LPC, Mental Health Therapist, Burke• Meredith Stacy Jones, CPS-III, PRSS, CFP, LCDC-I, ClearPath Recovery Coach, Bluebonnet Trails

Community Services

9. STATE BUDGET UPDATE⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A, SEC 3⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Of particular interest to Trustees and Chief Executive Officers/Executive Directors, Management and Communications Staff. Presenters will discuss highlights from the 85th Legislative Session and give perspectives on current and future outlook of the state budget.• Eva DeLuna Castro, Invest in Texas Program Director, Center for Public Policy Priorities• Danette Castle, CEO, Texas Council of Community Centers• Lee Johnson, Deputy Director, Texas Council of Community Centers

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1. *ETHICAL CONSIDERATIONS IN ACUTE PSyCHIATRIC SETTINGS (CME/CNE/PD/MEDICAL ETHICS/PSyCHOLOGy ETHICS)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

BlueBonnet room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This presentation will provide a history and evolution of values and ethics in social work, and highlight ethical decision-making processes and dilemma examples. It will include a collaborative discussion of ethical practice dilemmas and ethical considerations in inpatient psychiatric settings.• Patrick Gorman, LMSW, Mobile Crisis Clinician, Cross Creek HospitalLearning Objectives1. Identify ethical dilemmas in managing the care of individuals with psychiatric disorders.2. Apply the principles of critical thinking to the process of transitioning individuals through the levels

of psychiatric care.

2. *GOING FOR DISTANCE: TxACE EHR IMPLEMENTATION ROUND TABLE (CME/CNE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A4⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Got an aging EHR system? Thinking about implementing a new one? Not sure what TxACE is? Come talk with some members of the TxACE group to discover who they are, how they work together across Cen-ters, and how they are doing on their collaborative implementation of a new EHR system. The panel will discuss the successes and challenges of facing the ever changing environment of a Community Center, as well as some of the unique pros and cons of implementing a system as a team of six individual Centers. • Tim Markello, Senior Software Developer, Gulf Coast Center• Ralph Whaite, MIS Director, Helen Farabee Center• Ritch Wright, Chief Technology Officer, Denton County MHMR CenterLearning Objectives1. Identify the steps in a successful EHR software implementation for a Community Center.2. Evaluate state regulations and Community Center needs to customize implementation process.

3. COMPLIANCE BEST PRACTICES FOR COMMUNITy CENTERS⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

iriS room⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Failure to implement adequate measures and operational controls can be catastrophically costly for a Community Center, making investment in compliance necessary to truly mitigate risk and address organi-zational issues that could be draining revenue. This presentation will cover the seven required elements for a compliance program, how to meet these requirements with the resources available to a Communi-ty Center and minimal operational disruptions, and how to encourage an ongoing culture of compliance to support the investment.• Ratana DeLuca, MJ, CHC, CCEP, Chief Compliance Officer, Metrocare Services• Joel Geary, JD, Shareholder and Attorney at Law, Vincent Serafino Geary Waddell Jenevein


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4. REvENUE CyCLE MANAGEMENT: IMPROvING OPERATIONS FROM INITIAL APPOINTMENT TO FINAL PAyMENT

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A1⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Recommended for participants interested in managed care topics. The East Texas Behavioral Health Network engaged Wertz&Rowan to partner in a learning collaborative focused on Revenue Cycle Management. This presentation will discuss the project goals, what the par-ticipants have learned and how it is impacting the way business is done from the front desk and schedul-ing, through clinical operations and the reimbursement department.• Melissa Rowan, MBA, Partner, Wertz&Rowan• Susan Holt, MEd, LPC, Mental Health Adult Outpatient Director, Spindletop Center• Christy Cravey, Integrated Health Outpatient Administrative Manager, Community Healthcore• Anna Arage, Chief Financial Officer, Gulf Bend Center• Virginia Smith, Project Consultant, Gulf Coast Center

5. TOPIC: CRISIS INTERvENTION FOR IDD⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

FLORAL HALL A2⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

CriSiS intervention SpeCialiSt inteGration witH tHe mHmr tarrant Start modelIDD Crisis Response has been a resource for residents of Tarrant County since the START (Systemic, Therapeutic, Assessment, Resources, and Treatment) Program was implemented in 2013. With the new crisis funding, MHMR Tarrant has expanded and enhanced its crisis response practices. This presentation and panel discussion will focus on the systemic consultation and collaboration that START and the Crisis Intervention Specialist (CIS) perform with other key service providers in an effort to reduce emergency department use, optimize crisis response and provide crisis respite. Data from these three components of START and CIS will be presented and explained.• Hannah Bednar, LMSW, Crisis Intervention Specialist, MHMR Tarrant• David Gunter, BS, START Resource Center Director, MHMR Tarrant

CRISIS INTERvENTION SERvICES FOR INDIvIDUALS WITH IDDThe 84th Session of the Texas Legislature provided LIDDAs with funds to support individuals with IDD with significant behavior and psychiatric challenges, and to expand resources that address crisis situ-ations with individuals who have IDD. A portion of these funds were dedicated to implementing Crisis Intervention Specialists (CIS). With the development of this new position, it has been the Centers’ charge to develop crisis services for individuals with IDD in their communities providing appropriate interven-tions of services, developing awareness, and establishing natural supports for individuals with IDD expe-riencing behavioral crises. The panel of CIS will discuss available services, collaborative efforts, goals, and providing services to individuals with co-occurring disorders.• Geron McGlory, MEd, Crisis Intervention Specialist, Spindletop Center• Felicia Moss, MA, Crisis Intervention Specialist, Gulf Coast Center• Harry Mergel, MMFT, LPC, LMFT, IDD Crisis Intervention Specialist, Tri-County Behavioral Healthcare• Carlos Sanchez, MA, LPC-S, Crisis Intervention Specialist, Central Counties Services• Dr. Jackie Keith, EdD, BCBA-D, Crisis Intervention Specialist, Burke

CONCURREN

T SESSIO

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IDAY


FRIDAY, June 30, 201710:30 AM – NOON

6. A RURAL COMMUNITy’S MODEL: EMERGENCy BEHAvIORAL HEALTH (JUDICIAL, HOSPITAL, FQHC AND LMHA)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Ivy ROOM⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

Today’s primary care environment is fast-paced and complex, causing a need for communities, hospital administrators, county officials and clinicians to adapt better coordination models of services that can achieve meaningful use targets and expand clinical processes while functioning with limited funding. Pre-senting a model specifically designed for coordination of community leaders, judges, hospital administra-tors and LMHAs, this session targets the expansion of three skillsets critical for excelling in this environ-ment: leadership within a collaboration, understanding of multiple agency team-based care, and data leverage to inform clinical and financial outcomes.• Rick Roberts, MS, Director of Integrated Health Operations, Community Healthcore• Thomas McKinney, MHA, Administrator, CHRISTUS St. Michael Health System• Brenda Clark, RN, BAAS, Director of Nursing, Community Healthcore

7. LEGISLATIvE UPDATE: 85TH LEGISLATIvE SESSION (CLE)⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

ExPO A, SEC 3⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

This session has been approved for 1.5 hours of CLE.Of particular interest to Trustees and Chief Executive Officers/Executive Directors, Management and Communications Staff. Presenters will discuss the highlights of the 85th Legislative Session. Topics include decisions about fund-ing for community mental health and IDD services; highlights of new laws that impact the Community Center system and bills that didn’t pass but are likely to come around again; implications for the 86th Legislative Session; and the key role Center stakeholders have “back home” in building relationships with community leaders, local officials and legislators.• Danette Castle, CEO, Texas Council of Community Centers• Lee Johnson, Deputy Director, Texas Council of Community Centers

CONCURREN

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Lee JohnsonDanette Castle


outStandinG volunteer ServiCeS awardGeneral SessionThursday, June 29, 2017Begins at 8:45 a.m.

individual NOMINATED ByMarjorie Boniface Balz Ray Helmcamp, Central Counties ServicesMatt Snapp, Ph.D. David Evans, Integral CareJ.C. Whitten Tracey Shaw, Texana Center

COMMUNITy NOMINATED ByLubbock County Sheriff’s Dept. Annette Gary, StarCare Speciality Health SystemTyson Foods Daniel Thompson, Texoma Community Center

media NOMINATED ByKTRE-TV Kinnie Reina, Burke

Nominees

FRANK M. ADAMS AWARDS

The Frank M. Adams Outstanding Volunteer Service Award was established in 1990 in honor of the late Frank M. Adams, a founding member of the Texas Council of Community Centers.

The Adams Award is presented in three categories: Individual, Community Group and Media. The award recognizes a level of volunteerism that is representative of long-term commitment and is exceptional and far-reaching in scope, diversified in effort, and over and above that which is recognized at the local level.


outStandinG individual volunteer ServiCe MARJORIE "MS. B" BONIFACE BALZ

Marjorie Boniface Balz, called “Ms. B” by the children she works with, has tirelessly served for over 65 years as a volunteer and community organizer to enhance the lives of the people around her, especially the lives of those with intellectual and developmental disabilities (IDD). Even as “Ms. B” raised her children, worked full-time at Central Counties Services, and pursued a master’s degree in Psychology, she continued to volunteer in activities for individuals with disabilities.

Her efforts have directly contributed to the establishment of summer camps, weekly community activities, walk-a-thons, bike-a-thons, swimming pools, and much more. Several community projects co-founded by her, including Camp Funshine, Clark Pool for the handicapped, and Fun Night have been in place for over 40 years.

Ms. B’s ability to see the “big picture” for persons with intellectual disabilities and her commitment to commu-nity organization have contributed to the enhancement of hundreds of lives. She has struck partnerships with organizations across the county, such as Temple ISD, University of Mary Hardin-Baylor, American Legion, The Arc of Bell County, and the Temple Parks and Recreation Department to create welcoming community spaces and lasting programs for individuals with IDD.

Ms. B’s heartfelt service, passion for advocacy, and devotion to the community inspire all who meet her. Her lifetime of work has yielded a community-wide love and respect for who she is and what she has accom-plished, and at nearly age 94, she continues to volunteer today. Central Counties Services believes Ms. B truly deserves the honor of a Frank M. Adams Award, for a lifetime of giving to her friends.

Nominated by Ray Helmcamp, Central Counties Services



Nominated by Annette Gary, StarCare Speciality Health System

For StarCare Specialty Health System, the dream of developing a collaborative program focused on improving treatment and conditions for incarcerated individuals with mental illness, substance use disorders, and intellectual and developmental disabilities (IDD) was brought to life by a supportive and lasting partnership with the Lubbock Sheriff’s Office (LSO).

The collaboration began by providing mental health education for LSO officers, allowing them to effectively accompany StarCare crisis team members in the field, performing mental health evaluations and facilitating hospital admissions. In 2013, StarCare and the LSO were united under one roof – the Special Needs Pod was opened at the Lubbock County Detention Center to specifically house vulnerable individuals who need safe, therapeutic, and treatment-centered environment during their incarceration. StarCare mental health providers imbedded within the jail program work side-by-side with officers to screen each person arrested and provide appropriate treatment as necessary. The program is funded entirely by Lubbock County and continues to operate today at no cost to HHSC or StarCare.

This important project would never have been possible without the vision and extensive efforts of LSO leadership: Lubbock County Sheriff, Kelly Rowe; Chief Deputy of Detention, Cody Scott; and Assistant Chief Deputy of Detention, Kim Howell. Their recognition of need, their belief that people with mental illness, substance use disorders and IDD deserve and have the right to treatment and appropriate care while incarcerated, and their willingness to work long hours to convince local and state political entities about the need for this type of collaborative program were instrumental and invaluable in moving the project from dream to reality.

StarCare Specialty Health System recognizes the Lubbock Sheriff’s Office and its leadership for their support and exemplary, ongoing work in service to community. From the beginning, they have clearly strived to not only obtain necessary funding for the project, but to change the way people with mental illness are treated in the criminal justice system, to reduce stigma, and to do the right thing for Lubbock County citizens.

OUTSTANDING COMMUNITy vOLUNTEER SERvICE LUBBOCk COUNTy SHERIFF’S DEPT.



Nominated by Kinnie Reina, Burke

outStandinG media volunteer ServiCe kTRE-Tv

Based out of Lufkin, KTRE –TV is the only local television sta-tion for Deep East Texas, covering a viewing population of 11 counties. Local coverage of the East Texas community is a cornerstone of the station’s mission.

KTRE’s “Survivors” series highlights members of the local community and the challenging obstacles they have over-come in life. KTRE journalists work to uncover the obstacles in a compassionate way and then discuss how and why the survivors overcame their struggles. Every story ends with a life lesson that may provide hope and promise for someone coping with a similar obstacle.

KTRE has aired Survivors every week since September of 2015 in the highly rated 10 pm News segment. Burke approached KTRE with the idea of focusing on East Texans that live with intellectual and developmental dis-abilities or are managing mental health and substance use disorder challenges. Since 2016, Burke has helped KTRE identify local residents with inspiring stories and introduce them to reporters. This allows the reporters to find and develop powerful stories while providing the “heroes” a trusted and confidential advocate.

All stories are cross-promoted on KTRE and Burke websites and social media channels. Survivor stories have excellent engagement on social media and are often shared. KTRE’s 10 pm news reaches an average of 10,000 people every day across the region, and its Facebook is 90,000 “Likes” strong. KTRE is helping Burke share that real people are affected by these issues, help is available, and hope for survival is real.

Burke is grateful to the staff of KTRE for their service to the East Texas community and for carrying our mis-sion to spread compassion and understanding for mental illness, substance use disorders, and intellectual and developmental disabilities to new heights.



1991 Individual: Judge C.L. Abernethy (Central Plains MHMR Center) Media: Abilene Reporter News (Abilene Regional MHMR Center) Community: Tanglefoot Extension Homemakers (Central Counties Center for MHMR

Services)

1992 Individual: Betty Hardwick (Abilene Regional MHMR Center) Media: KLBK-13 Television (Lubbock Regional MHMR Center) Community: No Nomination

1993 Individual: Jodie E. Stavinoha (Riceland Regional Mental Health

Authority) Media: Galveston County Daily News (The Gulf Coast Center) Community: Methodist Hospital School of Nursing (Lubbock Regional MHMR Center)

1994 Individual: Felice S. Klein (MHMR Authority of Brazos Valley) Media: KTAB-TV (Abilene Regional MHMR Center) Community: No Nomination

1995 Individual: Charley H. Shannon, Ph.D. (MHMR Services for the Concho

Valley) Media: Denison Herald (MHMR Services of Texoma) Community: Gatesville Community Volunteers (Central Counties Center for MHMR

Services)

1996 Individual: Suzanne Lasko (Tarrant County MHMR Services) Media: KFXK Fox 51, Longview (Sabine Valley Center) Community: Troy 4-H Club (Central Counties Center for MHMR

Services)

1997 Individual: Norma Henry (The Center for Health Care

Services & San Antonio Alliance for the Mentally Ill)

Media: Leslie Sowers, The Houston Chronicle

(MHMR Authority of Harris County) Community: United Service Club, Denison High

School (MHMR Services of Texoma)

1998 Individual: Helen Dishongh (Tri-County MHMR Services) Media: KXII Broadcasters, Inc. (MHMR Services of Texoma) Community: Lufkin Alliance for the Mentally Ill (Burke Center)

1999 Individual: Mary Lou CaIdwell (The Gulf Coast Center) Media: Bonham Daily Favorite (MHMR Services of Texoma) Community: South Liberty State Center Advisory

Board (Tri-County MHMR Services)

2000 Individual: Donald L. Dumas (Austin Travis County MHMR Center) Media: Herald Democrat (MHMR Services of Texoma) Community: Llano Crawfish Open, Inc. (Hill Country Community MHMR

Center)

2001 Individual: William E. Hall, Jr. (Tri-County MHMR Services) Media: Fort Worth Star-Telegram (MHMR of Tarrant County) Community: Church of Jesus Christ of Latter Day

Saints, Sherman (MHMR Services of Texoma)

2002 Individual: Frank K. Collins (Spindletop MHMR Services) Media: Eastland/Callahan County Newspaper

Network (Central Texas MHMR Center) Community: Fayette County Commission for the

Mentally Retarded (Bluebonnet Trails Community

MHMR Center)

2003 Individual: Genevieve Tarlton Hearon (Austin Travis County MHMR Center) Media: The Galveston Daily News (The Gulf Coast Center) Community: Longview AMBUCS (Sabine Valley Center)

2004 Individual: Blanche Ridley (Tri-County MHMR Services) Media: San Antonio Express News (The Center for Health Care Services) Community: San Antonio Police Officers

Association (The Center for Health Care Services)

2005 Individual: Robert Jimenez (The Center for Health Care Services) Media: Corpus Christi Caller-Times (MHMR Center of Nueces County) Community: Brown McCarroll, LLP (Austin Travis County MHMR Center)

2006 Individual: Hartley Sappington (Bluebonnet Trails Community

MHMR Center) Media: Howard County ARC (West Texas Centers for MHMR) Community: Melissa McEver (Tropical Texas Center for MHMR)

2007 Individual: Beth Holt (Community HealthCORE) Media: Trenton Tribune (MHRM Services of Texoma) Community: First Baptist Church of Conroe (Tri-County MHMR Services)

2008 Individual: Jamie Travis (The Gulf Coast Center) Media: Gainesville Daily Register (MHMR Services of Texoma) Community: Tarrant/Dallas County Toy Run

Board of Directors (MHMR of Tarrant County &

Metrocare Services)

2009 Individual: George Hernandez (The Center for Health Care Services) Media: Mike Henry - KBST News (West Texas Centers for MHMR) Community: Mayor’s Mental Health Task Force

Monitoring Committee (Austin Travis County MHMR Center)

2010 Individual: Karen M. Garber (MHMRA of Brazos Valley) Media: The Van Alstyne Leader (MHMR Services of Texoma) Community: The Arc of Greater Beaumont (Spindletop Services)

2011 Individual: Mary Ernestine Butler (Texana Center) Media: Victoria Advocate (Gulf Bend Center) Community: Alcoa Fastening Systems (Heart of Texas Region MHMR

Center)

2012 Individual: Barbara Duren (Tri-County Services) Media: Karin McCay - KCBD News (StarCare Specialty Health System) Community: The Rural East Texas Health Network (Burke Center)

2013 Individual: Eileen McDowell “The Art Lady” (Texana Center) Media: North Texas e-News (Texoma Community Center) Community: The Marc Center (Central Counties Services) 2014 Individual: Stephanie Contreras (Tropical Texas Behavioral Health) Media: Joe Pollaro (Texoma Community Center) Community: Mental Health Connection of

Tarrant County (MHMR of Tarrant County)

2015 Individual: Judge Polly Spencer (The Center for Health Care Services) Media: KTEN News (Texoma Community Center) Community: Legacy Ford (Texana Center)

2016 Individual: Harold Wright (Texoma Community Center) Media: Midland Reporter-Telegram (Permian Basin Community Centers) Community: Abilene Christian School (Betty Hardwick Center)

PAST AWARD RECIPIENTS


kevin BarkerTexana Center

Mary DuffyBluebonnet Trails Community Services

Carson Easley, BSN, MS, RNThe Harris Center for Mental Health and IDD

Pat HolderProfessional Event Services

Rene HurtadoEmergence Health Network

Mark Janes, MDBluebonnet Trails Community Services

Alex LimThe Harris Center for Mental Health and IDD

Jackie LinTexas Council of Community Centers

Donna MooreBurke

keena PaceMHMR Tarrant

Maria RiosTexas Council of Community Centers

Brent Worthen, PhDTexana Center

Gladdie Fowler, Co-ChairSpindletop Center

Margaret Jones, Co-ChairPermian Basin Community Centers

Shane BrittonCenter for Life Resources

Cary HoustonMHMR Services for the Concho Valley Elizabeth LawrencePecan Valley Centers for Behavioral & Developmental Healthcare

Louella TateCentral Counties Services

Larry AdamsTexas Panhandle Centers

Shirley BakerCommunity Healthcore

Joann BrechtelCamino Real Community Services

Rhonda DickDenton County MHMR Center

Bob BrownMHMR Tarrant

Jo MondayThe Harris Center for Mental Health and IDD

Richard HopkinsIntegral Care

Texas Council of Community Centers 32nd Annual Conference Planning Committee

Texas Council of Community CentersPublic Information, Education and Training Committee

Melissa TuckerCEO

kim BurrowsCommunications Officer

Cathy ScottBoard Secretary

Tamera yoakumAdministrative Support Manager

Patty knutsonAdministrative Team Leader – Youth Mental Health

Jamie TravisChair, Board of Trustees

32nd Annual Conference Host Center CommitteeGulf Coast Center

COMMITTEE MEMBERS


FLOORPLAN

Moody Gardens Hotel

SPECIAL THANKSTO OUR HOST

See You June 20-22, 2018!Sheraton Dallas Hotel ~ Dallas, TX

june 28-30, 2017 - texas council of community...

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