Studying the BTM helped me figure out my skills. It enabled

me to work better with customers and unlock

my full potential.

NaTIoNalITy: ToNgaSTudIed: Bachelor of TourISM MaNageMeNT

Kalolaine enrolled at AIS by transferring credits from her previous qualification from The University of The South Pacific. She finished the BTM in one and a half years instead of the regular three years, thanks to her cross-credits.

“The environment at AIS helped me strive and succeed in my studies, and having to think of my kids and the background I come from is what encouraged me to do well.

“It was a good experience for me. I had previous customer service experience, but studying the BTM helped me develop my skills further. It enabled me to work better with customers and unlock my full potential.”

Upon graduating, Kalolaine began her search for work. This didn’t last long. Her cousin recommended that she apply for a position at Pasifika Consulting.

“I said, well, I’ll just give it a try.

“They called me the next day and told me to come in for an interview.”

She passed the interview stage. The next step was to give a presentation. Luckily, Kalolaine already had a lot of experience at AIS.

“I didn’t expect to have to give a presentation, but it was easy for me because of what I’d learned at AIS.

“It was the highlight of my interview. They hadn’t seen anyone with the skills and confidence that I had when I presented, and I got the job.

“When I talked with the interviewers later, they said most people who come for an interview don’t do well at the presentation stage. But AIS equipped me well with what I needed to know.”

Six months into her employment, Kalolaine asked the company to help her with a job offer.

“The answer I got was yes. I could do it straight away. I got my residency before my job search visa expired.

“Now that I’m here, all the hard work was worth it.”

For Kalolaine’s full story, visit: www.ais.ac.nz/success-stories

www.AIS.ac.nz

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