kanban in the scottish government · reorganised into vertical teams to dissolve silos and enable...
TRANSCRIPT
Kanban in the Scottish GovernmentHow Kanban practices have helped us
respond to four key challenges within mygov.scot
bitly.com/kanbanscotgov
Information spread across 160+ organisations
6 million content items on main websites alone
1. Visualise 2. Limit WIP
WARNINGThese were our responses to our
Our programme’s reputation was compromised due to early promises and ambition
#1
The challenge of digital transformation isn’t technology
It is people and culture
People, not resources
Avoid the temptation to change everything at once
Let people know that it is OK not to have all the answers
Proactively support experimentation
We were not delivering at a pace that would support our short-term needs and, instead, were blinded by our end-goals
#2
100-day drives
Short, focused tactical delivery aligned to our product roadmap
Reorganised into vertical teams to dissolve silos and enable on-demand delivery
END-TO-END VERTICAL TEAM
STARS
HORIZON BOARD
NOWNEXTH1H2H3
ARCHITECTURE
PLATFORM
CONTENT
TECHNICAL
CONTENT
SM / PO
BA / UX / UI
USER RES.
STAKEHOLDER MGR.
BA / UX / UI CONTENT DEV / TEST
1
3
2
4
1 2
3
4
PRODUCT MANAGER
FUNCTIONAL MANAGERS
1
Swiftly moved the programme through beta and live product iterations, helping provide clarity to others on our maturity and progress
We struggled with conflicting prioritisation and strong views from influential members of our senior team
#3
Improved planning and visibility through the introduction of a roadmap, horizon board and combined delivery board
Began to deliver value early and often
Morale was suffering within the teams and we were lacking opportunities for true innovation
#4
Empowered people to deliver to the best of their ability
Re-introduced regular retrospectives and reignited our product demos
Re-introduced Hackathons for the team to explore new ideas and solutions
Content colleagues arranged a content rally, which led to…
So, have the changes all been worthwhile?
40+ releases in 200 days compared to
We have more productive relationships with public sector subject matter experts
An increase in the transparency of our planning, clearer short term delivery and improved morale
