kathryn johns-masten electronic resources/serials librarian suny oswego sunyla 2010
TRANSCRIPT
Personnel Management: an odyssey
Kathryn Johns-MastenElectronic Resources/Serials Librarian
SUNY OswegoSUNYLA 2010
In the Beginning
There was a staff…
ExpectationsSet goals that everyone must meetDo as you want others to doSet the standard--make it clearAsk what staff expect of you
Set the Agenda
Clear goalsTeamworkAll in this together -- working for common
goal
CommunicationMake policies and procedures clearRegular MeetingsEmail, blog, webpage…..Talk with staff regularlyResponsibility
ParticipationRegular MeetingsReview of procedures/policiesComfort levelFoster “Safe Idea Zone”
PlanningBe willing to change the planAsk for inputBe flexible when possibleGroup planning not always possible or
necessary
Learning & Supervision StylesLearn how staff prefer to work and take
directionWhat kind of supervisor are you – hands on,
hands off or somewhere in the middleAdjust your style
Motivation Leadership is the art of getting someone
else to do something you want done because he wants to do it. –Dwight D. Eisenhower
Different levels of motivationHigh performers vs. low performersRecognize unique talentsFoster leadership and initiative in others
FeedbackLet people know – corrective feedbackTimely, honest and willing to listen Appropriate and based on issue/problemTalk about behavior not emotionsChallenging employeesStaff can’t improve if they falsely think they
are performing at peak
ChangeThe one thing we can count on…..When a supervisor retiresHiring new employees Find a better way…Leaders push others to do better, to learn
new things, to do things they might not like or are uncertain about. (from Leading with Kindness)
Best PracticesListening and patienceEmpathy and kindnessConscious leaderAdmit mistakesNot possible to change othersPromote/facilitate growth and learningKeep perspective
ConclusionsIt does pay to be kindA leader must “keep it real”Firefighter SyndromeSet clear boundaries for staff & yourselfYou can’t save everybodyLearn from othersFocus on real problems
