kcb online payments
DESCRIPTION
Online Payment Solutions presented by Kenya Commercial Bank at E-Tourism East Africa Conference September 2-3rd 2010 NairobiTRANSCRIPT
Online Payment Solutions
September 2010
AGENDA
Introduction How It works Benefits to Customers Benefits to Hotels
INTRODUCTION
KCB’s Online Payment Solution enables customers to pay online through the hotel’s websites in partnership with Nightsbridge
Acts as a payment link between the customer and hotel.
Card details are forwarded in a secure manner to the Bank for processing.
The solution confirms payment.
It facilitates the payment for the booking to the Hotel’s bank A/c.
How It works
The Cardholder books for accommodation Online (via Nightsbridge booking form on the hotel’s website).
Cardholder provides card details.
Details picked by Online solution.
Details forwarded electronically to KCB for processing.
KCB gets approval and informs hotel.
Transaction Flow
Customer makes online booking
Hotel confirms payment
KCB sends approval/ status
KCB processes credit card
Contact Customer’s bank
Approval
ILLUSTRATION
Customer Benefits
Convenience of booking for accommodation and making payments from anywhere any time.
The customer does not have to carry cash for payments.
It saves customers from the disappointment of fully booked rooms when they check-in.
KCB cardholders/customers receive SMS Alerts immediately their cards are debited.
Benefits to Hotels
KCB does not charge for set-up of this solution.
The hotels receive payment in advance, and hence customers cannot default payment.
Better planning as bookings are done and confirmed in advance.
Optimize rooms utilization. Increased business – local & international
tourism. Rooms are booked and confirmed online.
Credit Cards • KCB has a wide range of Visa and
MasterCard credit cards for both the classic and gold level users.
Pre-Paid Cards • KCB has the General Purpose Visa-
branded card that allows customers to pre-load cash and utilize the card anywhere in the world.
KCB offering to Tourism Sector
KCB Connect Check balances Funds Transfer
• KCB account to KCB account • Mpesa to and from their KCB account
Airtime top up Utility bill payment Stop cheques Get mini statements Card Queries Forex rates requests
KCB offering to Tourism Sector
Foreign cash exchange (Purchase/ Sale) Foreign drafts Swift transfer E-Statement KCB Quick Pay Asset Based Finance Facilities Mortgage Facilities Corporate Facilities
KCB offering to Tourism Sector
Thank you.
END