keith mcloughlin, president and ceo · 2014. 11. 23. · thailand: rayong manufacturing plants...

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Alberto Zanata Head of Professional Products Professional Products

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Page 1: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Alberto Zanata Head of Professional

Products

Professional

Products

Page 2: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Some of our global customers

2

Every day Electrolux Professional kitchens serve over 100 million meals in

350,000 restaurants

110,000 staff canteens

170,000 hotels and resorts

85,000 schools and public institutions

65,000 hospitals

20,000 pubs and cafés

Electrolux Professional supplies laundry equipment to 1,000 hotels per year

More than 3,000 Commercial Laundries worldwide use laundry solutions from Electrolux Professional

More than 500 wet-cleaning installations worldwide

Around 700 ships use laundry solutions from Electrolux Professional

Page 3: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Net sales

SEKm

5,550

Electrolux Professional Products

In brief

Plant locations in Europe Italy: Vallenoncello Sweden: Ljungby France: Aubusson, St. Vallier, Troyes Switzerland: Sursee

Plant location Thailand: Rayong

Manufacturing plants

Employees

2,595

3

Thousands

of B2B food

and laundry

customers

Customer Care in

140 countries

[2013]

Page 4: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Current market situation November 2014

Page 5: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Organic sales, Jan-Sep 2014 vs. 2013

+ 13 % + 6 %

+ 19 % + 13 %

+ 4 %

+ 18 %

- 1 %

- 3 %

Page 6: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Regional sales mix evolution 2008-2013

65%14%

22%

Western

Europe

Other mature countries

(US, Japan, Oceania)

Growth

markets

Electrolux Professional

2013 Net Sales

Electrolux Professional

2008 Net Sales

74%

9%

17%

Page 7: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

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Net sales, SEKm

4,400 (4,006)

EBIT, SEKm

482 (338)

EBIT%

11 (8.4)

Sales growth

+7%

Electrolux Professional January-September 2014

Page 8: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

• His restaurant Långbro Värdshus outside Stockholm

• Fredrik Eriksson, well-known chef in Sweden

A case story

- our USP -

a sustainable

growth

Page 9: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Monitor his running costs

BILL

$

BILL

$

BILL

$

Page 10: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Fredrik re-did his restaurant kitchen

Page 11: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

-40%

Significant savings

Page 12: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Eco-driving the restaurant kitchen

Another

-7%

on the

electricity bill

Page 13: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Triple bottom-line

Sustainable

business

People Planet

Profit

Page 14: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

It is our mission to make our customers’

life easier and more profitable

Page 15: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Laundry solutions with decreased running costs

50% water savings

Page 16: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

A healthy barrier between clean and dirty

Page 17: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

HSG Panini Grill increases our customers’ productivity

Combines grill, induction and micro wave techniques

for the perfect toast in less than half the time

compared to competition

More than 20,000 installed worldwide

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Page 18: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Carlsberg DraughtMaster ™

”Bag in box in a fridge”

More than 80,000 installed worldwide

Page 19: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Sustainability recognitions in Electrolux Professional

Energy

Safety

Page 20: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Relevent to consumers’ wallets?

Source: Nielsen’s 2014 Global Survey on Corporate Social Responsibility

55% say yes - especially in emerging markets

Asia-

Pacific

64%

Latin

America

63%

Middle

East/Africa

64%

North

America

42%

Europe

40%

Page 21: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

• Many innovative technologies are born in the Professional industry where performance can justify higher investments

• These technologies can be adapted to the consumer market resulting in products with great functionality and competitive advantages – in food and laundry

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The

professional

heritage and

the rest of the

Group

Page 22: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Developed for professionals Adapted for consumers

The professional heritage

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Page 23: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

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Profitable

growth

Operational excellence

Innovation

People & Leadership

Continue sustainable innovations

Talent management

Sustainable sourcing and manufacturing

Easy to deal with and Chains

Growth markets,

North America

Organic and

M&A growth

Professional

Products

Growth drivers

Page 24: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Driving innovation through products Examples of launches

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93% 90% 100%

2014 2013 2015

Laundry

Food 55% 50% 60%

The % of the product portoflio renewed since 2010

Page 25: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

Partnership with WORLDCHEF

2014 Global Partnership with WORLDCHEF

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11 million chefs in 83 countries

Electrolux/WACS training kitchens focusing sustainable cooking

Page 26: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries

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Page 27: Keith McLoughlin, President and CEO · 2014. 11. 23. · Thailand: Rayong Manufacturing plants Employees 2,595 3 Thousands of B2B food and laundry customers Customer Care in 140 countries