key 101: social next: the evolution of collaboration to the leading social platform

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© 2014 IBM Corporation Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform Jeff Schick, IBM Robert Spaltenstein, AMOS IT Suisse AG

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Files from IBM Connect 2014. IBM Mail Next info can be found on page 10-15

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Page 1: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

© 2014 IBM Corporation

Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform Jeff Schick, IBM Robert Spaltenstein, AMOS IT Suisse AG

Page 2: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

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Please Note

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.

Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

Page 3: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Evolution Of Collaboration To The Leading Social Platform

The platform

The cloud – Mail – Meetings and chat – Docs – IBM Connections

Robert Spaltenstein of Allianz

Our community of partners

Closing thoughts

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Page 4: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Announcing IBM Connections

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Social Networking

Meetings

Docs

Mail

Chat Content

XPages IBM Connections platform

IBM Connections SDK tool-kit

Page 5: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Connections Toolkit Enable customer-centric solutions to be created via the use of APIs as well as support for open standards

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Open Simple

Security Rich Mobile-Ready

Private Cloud

Services On-Premises

Business Processes Third party

ISV Applications

Public Cloud

Services

New extension

points Updated SDK

New APIs

Page 6: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Cloud Directions For 2014 Enhanced Offerings

− New web mail experience − Meetings and chat with enhanced audio / video − Enhanced guest model − Mobile everywhere − Continuous Delivery – ongoing updates

Enhanced Delivery Options − PaaS - Domino Application server on SoftLayer − Dedicated options − SaaS economies of scale − Enhanced migration and onboarding services

GRC and Compliance − Including solutions for social content

Flexible Ways to Purchase

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Page 7: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Domino® Applications For Cloud What’s Coming An expressway for bringing Domino Applications

to the cloud − New or existing customer applications

− ISV solutions

Leveraging the IBM SoftLayer cloud infrastructure − Automated, Highly Available

− Worldwide data center footprint

− Pay per use and scale as needed

Work with ISSC and IBM Business Partners to customize and manage "IBM SoftLayer allowed QDiligence to quickly stand up an

optimized cloud based infrastructure for our Domino based corporate directors and officers questionnaires solution." - Russell Maher Principal, QDiligence

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Based on

Page 8: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

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waste work

time We

a lot of

at

Page 9: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

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Organizations lose:

$1,250 per user in annual productivity because of time spent dealing with spam

$1,800 per user on unnecessary emails from co-workers

Source: http://blogs.atlassian.com/2012/09/collaboration-best-practices-3-reasons-email-hurts-productivity/

Page 10: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Mail Next Focus on your work, not your inbox

Empowered mail that helps you: Focus on your top priorities Find anything in your inbox or archive Dominate your action items

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IBM Mail Next

FAST search TUNE-IN the important, TUNE-OUT

the yammering OPTIMIZED for mobile, web DELIVERED in the cloud

Designs Subject To Change

Page 11: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Mail Next

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My calendar

Things “I owe” others

Things “others owe me”

Dashboard My “VIPs,” or

management chain, or experts, or…

Designs Subject To Change

Page 12: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Mail Next

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Hover and click (or gesture on mobile

device)

“Flip” to reveal meeting details

Go to my inbox

“What needs my attention?”

Designs Subject To Change

Page 13: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Mail Next

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Team analytics

“What’s new?”

“Mute” a thread or

conversation

Designs Subject To Change

Page 14: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Mail Next

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Team analytics

Designs Subject To Change

Page 15: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Mail Next

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Easily share content with a community

In-line attachment

preview

Powerful, faceted Search

Designs Subject To Change

Page 16: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Sametime 9

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Modern User Experience

Full Mobile Capabilities

Practical Desktop Video

Ready For The Cloud

Part Of Social

Simplify Sametime

Page 17: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Meetings And Chat In The Cloud Now based on Sametime 9 technology

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Page 18: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Information Worker Frustrations Related to working with documents Technology advances have facilitated

the velocity and distribution of content

But content creation, editing and review still require

….manual intervention

and that costs ….time and resources

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IBM Social Document Strategy When and where you need documents in context

Light-weight web editing Public or Private cloud options Commenting & discussions Attention management Author awareness Synchronously and asynchronously

Mobile device support Review & comment Light-weight editing Online or Offline viewing Rich presentation client

Desktop editing support Complex business documents Connectors to access, sync and manage Connections files

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Produce, revise and communicate in a more effective way Chat and presence experience Assignment based workflow

Mobile Editing and Viewing AirPlay® dual-display mode Online co-editing from iPad® Viewing on Androidtm

Extended Portfolio Support API models for plug-ins and workflows Connections Content Manager ECM Content Navigator

IBM Docs Next A better way to create documents...together

Designs Subject To Change

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IBM Docs User roles and functions

Solution architects, sales, legal experts and the account manager are working on competitive proposals, able to access the latest updates anytime from anywhere.

Sales

Periodicaly update regulations, and maintain version history within shared communitiies.

Sales Sellers are able to quickly leverage existing content without meetings or emails with one-click file creation from templates.

Work from different locations to produce new collateral asyncronously with conversational commenting

Collaborate quickly on design goals using design thinking methodologies and presentation artifacts.

Support your team with reviews and feedbacks directly in shared documents, and quickly check the status of tasks and assignments.

Marketing

Human Resources Product Management

Management

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IBM Connections Next Internal and External Collaboration Share files and communities with business partners and customers

22 Designs Subject To Change

Community Content Available To New User

New User Receives e-mail Invitation Registers & Logs In

Invite Partner Or Customer to Join

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IBM Connections Next Focus on user engagement

23 Designs Subject To Change

Customize Activity Streams For Your Needs

See thumbnail view of a website

Easily Return To Recently Visited Content

Page 24: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Connections Next Notification Center to focus your attention

24 Designs Subject To Change

Notification Center

Real time notifications from across Connections

Page 25: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Connections Next Mobile

25 Designs Subject To Change

Personalized navigation bar

Mark favorite content

Easily Return To Recently Visited Content

Page 26: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

File Sync Always have the most recent data Synchronize files between your:

– Connections files repository – Desktop file system – Mobile devices.

Automated file sync eliminates the stress of having to download the latest version

Differential sync is automatic to save bandwidth and time

Easily view which files have been sync'ed to other devices and which are out of date

Pick and choose which files you would like to sync

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On Mobile Today

What’s Next

Designs Subject To Change

Page 27: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Connections Next Enhanced Files experience and the File Gallery

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Community Overview Page Documents and media can

be shown in a gallery

Preview files before downloading them

Manage, organize, and share your files visually

Community folders can be shared onto the overview page and browsed

Media Gallery On Mobile Device

Designs Subject To Change

Page 28: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

IBM Connections Content Manager Next User experience enhancements

– Desktop integration

Usage metrics

28 Designs Subject To Change

Thumbnail images of documents

Page 29: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Moving To Cloud… Simplified With the “Bridge to Cloud” Play

Renew mail subscriptions ….and apply on-premises investments to seats in the cloud ……for little to no additional cost

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Client Success Program: SmartCloud Dedicated to every client's success with IBM SmartCloud through

....Delivery of comprehensive, proactive, and personalized advisory services and support

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Designed For Clients of All Sizes Supports Each Step of On-boarding

Small • Medium • Enterprise On Premises • Hybrid • SmartCloud

Provides Complete Lifecycle Coverage Delivers Structured Metrics & Reporting Ongoing advice and support,

focused on real business outcomes Helping you succeed,

however you measure success

Page 31: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Partners

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Page 32: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Several Of The Must See Sessions

Monday 1:00- 2:00PM KEY102: IBM Messaging and Collaboration: Innovations and Priorities for Today and Tomorrow Kramer Reeves, Director, Product Management Scott Souder, Program Director, M&C, Notes, iNotes, Connections Mail 3:45-4:45PM KEY104: Transforming Life's Work - IBM Social Business Cloud Strategy Rebecca Buisan, Director of Product Management and Marketing, IBM Social Business Cloud 5:00-6:00PM KEY105: The IBM Sametime Roadmap: Because Social Isn't Social If You Can't Communicate Kramer Reeves, Director, Product Management John Del Pizzo, Program Dir, Social Communications & Head of Sametime Product Management Tuesday 11:15-12:15PM KEY108: IBM Collaboration Solutions Application Development Kramer Reeves, Director, Product Management Mikael Orn, Director, IBM Social Business Cloud Philippe Riand, STSM, ICS Social Application Development Architect 1:30-2:30PM KEY103: The Power of Social Software in the Enterprise Jim Battle, Director Social Software Development Heidi Ambler, Director of Product Management, Social Software

connectcloudsessions.com

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Page 33: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Announcement Summary

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IBM Connections IBM Mail “Next” Domino Applications

in the Cloud

Page 34: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Summary

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IBM is providing a fully integrated social business platform that provides:

– The easiest environment for collaborating both internally

with employees and externally with customers and partners

– A full set of integrated, secure services for enterprise customers (e.g. Social, Collaboration, Messaging, Unified Communications, Document Mgmt, etc)

– Extensibility options (e.g. API integration, solutions, etc)

– All supported on a variety of deployment choices

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Engage Online

SocialBiz User Group socialbizug.org – Join the epicenter of Notes and Collaboration user groups

Follow us on Twitter – @IBMConnect and @IBMSocialBiz

LinkedIn http://bit.ly/SBComm – Participate in the IBM Social Business group on LinkedIn:

Facebook https://www.facebook.com/IBMSocialBiz – Like IBM Social Business on Facebook

Social Business Insights blog ibm.com/blogs/socialbusiness – Read and engage with our bloggers

Draft

Page 36: Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

Access Connect Online to complete your session surveys using any: – Web or mobile browser – Connect Online kiosk onsite

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Draft

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Acknowledgements and Disclaimers

© Copyright IBM Corporation 2014. All rights reserved.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM, the IBM logo, ibm.com, Domino and Sametime are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml

Other company, product, or service names may be trademarks or service marks of others.

Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.

The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.