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KEY PERFORMANCE INDICATORS November 2013 Institutional Effectiveness / Strategic Planning

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KEY PERFORMANCE

INDICATORS

November 2013

Institutional Effectiveness / Strategic Planning

i

TABLE OF CONTENTS

I. ENROLLMENT DATA Annual Unduplicated Headcount ________________________________________ 1 Annual ACC FTE _____________________________________________________ 2 Curriculum FTE: Fall and Spring Terms____________________________________ 3 Fall to Fall Retention _________________________________________________ 4 Curriculum Enrollment by Age __________________________________________ 5 Curriculum Enrollment by Ethnicity ______________________________________ 6 Curriculum Enrollment by Gender _______________________________________ 7 Curriculum Enrollment by Residence _____________________________________ 8 Curriculum Enrollment by Program ______________________________________ 9 Continuing Education Enrollment by Age ________________________________ 13 Continuing Education Enrollment by Ethnicity ____________________________ 14 Continuing Education Enrollment by Gender _____________________________ 15 Continuing Education Enrollment by Residence ___________________________ 16 Curriculum Student Completion _______________________________________ 17 Percent of Curriculum Students Receiving Financial Aid _____________________ 18 Percent of ABSS Curriculum Students Requiring Developmental Education _____ 19

II. STUDENT SATISFACTION Satisfaction with Programs/College _____________________________________ 20 Satisfaction with Services _____________________________________________ 21

III. STUDENT GOAL ATTAINMENT Goals for Attending _________________________________________________ 22 Accomplished Goals _________________________________________________ 23

IV. EMPLOYERS’ SATISFACTION WITH GRADUATES Employer Satisfaction ________________________________________________ 24

V. VALUE ADDED TO THE COMMUNITY Continuing Education FTE Comparison __________________________________ 25 Business & Industry Comparison _______________________________________ 26 Foundation and Grants Comparison ____________________________________ 27 Percent of Adult Population Served _____________________________________ 28 Number of External Events Hosted by College ____________________________ 29

ii

VI. STATE PERFORMANCE MEASURES Basic Skills Progress _________________________________________________ 30 GED Passage Rates __________________________________________________ 30 Developmental English subsequent success ______________________________ 30 Developmental Math subsequent success _______________________________ 30 Year One Progress __________________________________________________ 30 Curriculum Completion Rates _________________________________________ 30 Licensure Pass Rates_________________________________________________ 30 Transfer Performance _______________________________________________ 30

VII. EFFECTIVE USE OF PHYSICAL, FINANCIAL & HUMAN RESOURCES State Budget Summary Accounts to Include Percent of Budget in Personnel ____ 31 Full-time Employee Data _____________________________________________ 32 Operating Loss Data _________________________________________________ 33 Square Feet of Academic Facilities per FTE Student ________________________ 34 Employee Demographics _____________________________________________ 35 Number of Course Sections by Term and Annually _________________________ 36 Average Class Size __________________________________________________ 37 Overall Percent of Classes Taught by Full-time, Part-time ___________________ 38

Key Performance Indicators | 1

ANNUAL UNDUPLICATED HEADCOUNT

Year Curriculum Continuing Education Total

2010-2011 7,214 8,967 15,768

2011-2012 6,877 8,932 15,497

2012-2013 6,299 9,354 15,261

Unduplicated headcounts are reported in each cell. Rows will not add up. Source: NCCCS Data Warehouse

Key Performance Indicators | 2

ANNUAL ACC FTE

2007-2008 – 2012-2013

2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

Curriculum (Fall, Spring)

3,176 3,547 4,198 4,207 3,903 3,535

Continuing Ed (Spring, Summer, Fall)

695 750 860 790 774 716

Total 3,871 4,297 5,058 4,997 4,677 4,251

Source: NCCCS Data Warehouse

3871

4297

5058 4997 4677

4251

0

1000

2000

3000

4000

5000

6000

2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

Annual College Total FTE

Key Performance Indicators | 3

CURRICULUM FTE

Fall and Spring Terms

2007-2008 – 2012-2013

2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

Fall 1,588 1,735 2,120 2,164 2,016 1,791

Spring 1,588 1,812 2,078 2,043 1,887 1,743

TOTAL 3,176 3,547 4,198 4,207 3,903 3,534

Source: NCCCS Data Warehouse

0

500

1,000

1,500

2,000

2,500

2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

FTE

Year

Curriculum FTE

Fall

Spring

Key Performance Indicators | 4

FALL TO FALL RETENTION*

Year Enrolled % Retained

Fall 2009 5464 57%

(3100)

Fall 2010 5495 57%

(3125)

Fall 2011 5262 56%

(2940)

Fall 2012 4750 56%

(2641)

*Retention calculated as percentage of all curriculum students enrolled in fall term who either graduated or re-enrolled in the subsequent fall term.

Source: Informer

Key Performance Indicators | 5

CURRICULUM ENROLLMENT BY AGE

Fall 2008-2012

Key Performance Indicators | 6

CURRICULUM ENROLLMENT BY ETHNICITY

Fall 2008-2012

Key Performance Indicators | 7

CURRICULUM ENROLLMENT BY GENDER

Fall 2008-2012

Key Performance Indicators | 8

CURRICULUM ENROLLMENT BY RESIDENCE

Fall 2008-2012

Key Performance Indicators | 9

CURRICULUM ENROLLMENT BY PROGRAM Fall 2008-2012

Curriculum

Code 2008 2009 2010 2011 2012

5 Year Change

ARTS AND SCIENCES

Associate in Arts A10100 631 705 682 706 703 11%

Diploma in Arts D10100 1 1 13

Associate in Science A10400 312 377 417 443 431 38%

Diploma in Science D10400 7

Biotechnology

Biotechnology A20100 59 60 55 55 42 -29%

Biotechnology Diploma D20100 1 2

Basic Laboratory Techniques Cert C20100 1 3 2 1 1

Biotechnology Total

60 63 57 57 45 -25%

Community Spanish Interpreter C55370 13 18 11 16 5 -61%

Arts and Sciences Total

1016 1164 1167 1223 1204 19%

BUSINESS TECHNOLOGIES

Accounting

Accounting A25100 127 138 129 110 121 -5%

Accounting Certificate C25100 17 12 20 10 12 -29%

Accounting Total

144 150 149 120 133 -8%

Business Administration

Business Administration A25120 176 198 232 201 198 13%

BA/Marketing and Retailing A2512F 29 45 30 24 31 7%

BA/Operations Management A2512G 14 7 1

BA/Electronic Commerce A2512I 1

BA/Human Resources Management A2512C 7 4 3

Business Administration Diploma D25120 2 14 12 5 7 250%

Business Administration Certificates C25120 3 4 14 6 4 33%

Marketing and Retailing Certificate C2512F 1

Human Resource Certificates C2512C

Public Adm. Certificate C2512H 1 1

Business Administration Total

232 272 291 238 242 4%

Computer Programming

Computer Programming A25130 2 1 1

Computer Programming Certificates C25130

Computer Programming Total

2 1 1

Culinary Arts

Culinary Arts/Technology A55200 65 93 112 132 119 83%

Culinary Professional Diploma D55200 17 26 12 6 1 -94%

Culinary Specialist Certificate C55200 1 2 11 5 4 300%

Key Performance Indicators | 10

Culinary Arts Total

83 121 135 143 124 49%

Computer Information Technology

Computer Information Technology A25260 72 82 90 91 86 19%

Network Administration and Support A2526D 4 2 1 1 1 -75%

Computer Information Diploma D25260 5 15 16 15 10 100%

Computer Information Certificates C25260 2 2 1 4 4 100%

Computer Information Technology Total

79 101 108 111 101 28%

Medical Office Administration

Medical Office Administration A25310 115 200 229 201 162 41%

Medical Office Administration Certs. C25310 48 56 35 31 16 -66%

Medical Office Administration Total

163 256 264 232 178 9%

Networking Technology

Networking Technology A25340 27 26 31 25 21 -22%

Networking Technology Certificate C25340 2 3 1

Networking Technology Total

29 26 34 25 22 -24%

Office Administration/ Systems Technology

Office Administration/ Systems Technology

A25360/70 34 50 43 48 27 -21%

Office Admin/ Systems Tech. - Legal Option A2536/7A 16 17 18 15 19 19%

General Office Diploma D25360/70 6 14 8 6

Office Systems Certificates C25360 2 1 1

Office Systems/Legal Certificates C2536A

Office Systems Technology Total

56 83 70 64 52 -7%

Web Technologies

Web Technologies A25290 20 21 15 18 22 10%

Web Technologies Certificates C25290 2 9 4 3

Web Technologies Total

22 30 19 18 25 14%

Business Technologies Total

825 1043 1070 952 878 6%

HEALTH AND PUBLIC SERVICES

Animal Care and Management Tech.

Animal Care and Mgmt. Tech. A55100 51 73 91 104 80 57%

Animal Care and Mgmt. Diploma D55100 2 7 11 17 23 1050%

Animal Care and Mgmt. Certs. C55100 1 4 4 4 5 400%

Animal Care and Mgmt. Tech. Total

54 84 106 125 108 100%

Associate Degree Nursing A45110 115 112 110 103 107 -7%

Cosmetology

Cosmetology D55140 72 87 71 81 32 -56%

Cosmetology Certificate C55140 6 3 8 11 28 367%

Cosmetology Instructor Certificate C55160 2 3

Cosmetology Total

80 93 79 92 60 -25%

Criminal Justice Technology

Criminal Justice Technology A55180 114 148 184 152 170 49%

Key Performance Indicators | 11

Basic Law Enforcement Training Cert. C55120 2 1

Criminal Justice Technology C55180 15

Criminal Justice Technology Total

116 149 184 152 185 59%

Dental Assisting D45240 37 56 43 52 43 16%

Early Childhood

Early Childhood A55220 226 245 238 212 202 -11%

Early Childhood Diploma D55220 25 22 19 17 14 -44%

Early Childhood Certificate C55220 33 16 9 12 17 -48%

Early Childhood Total

284 283 266 241 233 -18%

Fire Protection Technology

Fire Protection Diploma D55240 21 23 27 21 20 -5%

Fire Protection Certificate C55240 4 4 6

Fire Protection Technology Total

31 25 26

Medical Assisting

Medical Assisting A45400 41 99 91 43 48 17%

Certified Medical Assistant C45400 8 14 1 1

Medical Assisting Total

49 113 92 43 49 0%

Medical Laboratory Technology A45420 67 92 109 60 31 -54%

Nursing Assistant C45480 49 38 27 43 32 -35%

Health and Public Services Total

872 1043 1047 936 874 .2%

INDUSTRIAL AND GRAPHICS TECHNOLGIES

Advertising and Graphic Design

Advertising and Graphic Design A30100 70 52 73 73 63 -10%

Advertising and Graphic Design Certs. C30100 8 4 6 9 223 2688%

Advertising and Graphic Design Total

78 56 79 82 286 267%

Air Condit., Heat., & Refrig. Tech.

Air Condit., Heat., & Refrig. Tech. A35100 47 75 64 63 50 6%

Air Condit., Heat., & Refrig. Diploma D35100 11 10 16 13 11 0%

Air Condit., Heat., & Refrig. Cert. C35100 14 9 15 13 17 21%

Air, Heat., & Refrig. Tech. Total

72 94 95 89 78 8%

Automotive Systems Technology

Automotive Systems Technology A60160 48 75 66 81 89 85%

Automotive Systems Diploma D60160 6 14 14 15 14 133%

Automotive Certificates C60160 4 7 4 2 4 0%

Automotive Systems Tech. Total

58 96 84 98 107 84%

Carpentry

Carpentry D35180 3 7 14 3 8 167%

Carpentry Certificates C35180 1 3 1 1 0%

Carpentry Total

4 10 15 3 9 125%

Horticulture Technology

Horticulture Technology A15240 47 47 42 50 35 -26%

Key Performance Indicators | 12

Horticulture Diplomas D15240 7 8 5 10 4 -43%

Horticulture Certificates C15240 3 1 5 5 9 200%

Horticulture Technology Total

57 56 52 65 48 -16%

Industrial Systems Technology

Industrial Systems Technology A50240 38 48 50 36 28 -26%

Industrial Systems Diploma D50240 5 7 6 2 3 -40%

Industrial Systems Certificates C50240 8 19 17 13 4 -50%

Industrial Systems Technology Total

51 74 73 51 35 -31%

Machining Technology

Machining Technology A50300 29 53 48 40 32 10%

Machining Diploma D50300 5 5 4 7 3 -40%

Machining Certificates C50300 12 10 6 3 3 -75%

Machining Technology Total

46 68 58 50 38 -17%

Mechanical Drafting Technology

Mechanical Drafting Technology A50340 30 28 25 18 21 -30%

Mechanical Drafting Diploma D50340 1 6 4 1 4 300%

Mechanical Drafting/Cad Certificate C50340 6 5 4 5 3 -50%

Mechanical Drafting Tech. Total

37 39 33 24 28 -24%

Welding Technology

Welding Technology A50420 24 60 54 44 45 88%

Welding Diploma D50420 6 8 11 5 10 67%

Welding Certificates C50420 16 13 8 5 14 -13%

Welding Technology Total

46 81 73 54 69 50%

Industrial Management Technology C50260 2

Industrial and Graphics Tech. Total

449 574 562 516 700 56%

GENERAL EDUCATION

Associate in General Education A10300 333 770 859 933 894 168%

General Occupational Technology

General Occupational Technology A55280 242 12 6 1

General Occupational Tech. Diploma D55280 7 1

General Occupational Tech. Total

249 13 6 1

General Education Total

582 783 865 934 894 54%

NON-DEGREE SEEKING

Huskins Bill Students* T90970 455 426 421 381

Dual Enrolled Students T90980 182 78 139 122

CTP- Humanities and Social Science P1012A 29

CTP- Business and Economics P1012B 5

CTP- Engineering and Mathematics P1042B 8

Special Credit Students T90990 356 377 248 208 153 -57%

Non-Degree Seeking Total

993 881 808 711 195 -80%

TOTAL 4737 5488 5519 5272 4745 .17%

Key Performance Indicators | 13

CONTINUING EDUCATION ENROLLMENT BY AGE

2007-2008 – 2012-2013

AGE RANGE* 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

Under 18 98 79 60 72 68 46

18-20 735 748 691 650 586 586

21-24 802 809 844 880 896 936

25-34 2,052 1,998 1,929 1,872 1954 2124

35-44 2,215 2,242 2,075 1,910 1903 2007

45-54 2,058 2,081 1,814 1,733 1691 1841

55-64 1,322 1,360 1,162 1,114 1041 1097

65-74 562 579 520 535 588 553

75 & Over 207 228 185 201 205 164

Median 40 42 40 40 40 40

Average 41 43 41 41 41 41

Total 10,051 10,124 9,280 8,967 8,932 9,354

Source: NCCCS Data Warehouse

0%

5%

10%

15%

20%

25%

Under 18 18-20 21-24 25-34 35-44 45-54 55-64 65-74 75 & Over

Percentage of CE Students Enrolled by Age 2007-08 -- 2012-13

2007-08 2012-13

Key Performance Indicators | 14

CONTINUING EDUCATION ENROLLMENT BY ETHNICITY

2008 – 2013

RACE 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

White 6,738 6,856 6,355 5,628 5,562 5,636

Black 1,762 1,810 1,612 1,499 1,435 1,464

Hispanic 1,105 1,050 963 933 1,246 1,375

Other/Unknown 283 229 171 751 524 697

Asian 114 120 119 61 67 86

Am. Indian/Alaskan* 49 59 48 55 55 44

Hawaiian/Pacific* 4 14 9 7

Multiple* 8 26 34 45

TOTAL 10,051 10,124 9,280 8,967 8,932 9,354

Source: NCCCS Data Warehouse

60%

16% 15%

7%

1% 0% .02% .03% 0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

Ethnicity 2013

Key Performance Indicators | 15

CONTINUING EDUCATION ENROLLMENT BY GENDER

2008 – 2013

2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

Female 4,805 4,940 4,332 4,197 4,166 4,487

Male 5,246 5,184 4,948 4,770 4,766 4,867

TOTAL 10,051 10,124 9,280 8,967 8,932 9,354

Source: NCCCS Data Warehouse

48% 49% 47% 47% 47% 48%

52% 51% 53% 53% 53% 52%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2008 2009 2010 2011 2012 2013

Enrollment by Gender 2007-08 -- 2012-13

Male

Female

Key Performance Indicators | 16

CONTINUING EDUCATION ENROLLMENT BY RESIDENCE

2008 – 2013

2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 Alamance County 7,063 7,119 6,474 6,187 6,189 6,393

Orange County 705 745 678 568 521 543

Guilford County 639 699 613 706 678 813

Caswell County 194 173 148 160 132 137

Durham County 300 280 264 251 242 212

Other NC Counties 1,107 1,031 989 1,038 1,099 1,182

Out of State/International 43 77 114 57 71 74

TOTAL 10,051 10,124 9,280 8,967 8,932 9,354

Source: NCCCS Data Warehouse

Out of St/Int, 1%

Alamance, 68%

Orange, 6%

Guilford, 9%

Caswell, 1%

Durham, 2%

All Other, 13% Other NC Co., 31%

CE Enrollment by Residence

Key Performance Indicators | 17

CURRICULUM STUDENT COMPLETION

Source: NCCCS 2013 Performance Measures for Student Success

Key Performance Indicators | 18

PERCENT OF CURRICULUM STUDENTS

RECEIVING FINANCIAL AID

2010-2011: 6831* / 4096** = 60% 2011-2012: 6500* / 4288** = 66% 2012-2013: 5830* / 3937** = 67%

*Unduplicated academic year headcount (from ICIR report) minus Career and College Promise students. **Unduplicated academic year headcount awarded financial aid from all sources (federal, Veterans Administration, state, foundation, other private scholarships, loans) minus Career and College Promise students.

Key Performance Indicators | 19

PERCENT OF ABSS CURRICULUM STUDENTS

REQUIRING DEVELOPMENTAL EDUCATION

2010 – 2012

2010

212 graduates enrolled

54 took Compass and placed into ENG 111 25%

2 used ACT and placed into ENG 111

1%

49 placed out of Reading using SAT scores

48 placed out of Writing using SAT scores

7 took Compass and placed into College Level Math 3%

2 used ACT to place into College Level Math 1%

31 used SAT to place into College level Math 15%

77% placed into Developmental Math

19% placed out of Developmental Math

4% no testing

2011

294 graduates enrolled

80 took Compass and placed into ENG 111 27%

42 placed out of Reading using SAT scores

34 placed out of Writing using SAT scores

16 took Compass and placed into College Level Math 5%

49 used SAT to place into College level Math 17%

76% placed into Developmental Math

22% placed out of Developmental Math

2% no testing

2012

299 graduates enrolled

42 No Developmental Studies required

14%

255 At least one developmental course

85%

2 did not take placement test

1%

81% placed into Development Math

18% placed out of Development Math

1% no testing

Key Performance Indicators | 20

SATISFACTION WITH PROGRAMS/COLLEGE

2012-13 Completer and Non-Completer Survey Results

As mandated by the state of North Carolina, ACC surveys completing students (graduates) and non-completing students each year to assess their satisfaction with college programs and services. Graduate surveys were completed by 255 of the 638 (40%) students graduating during 2012-13. Non-completer surveys were distributed by mail to all degree-seeking students enrolled in fall 2011 that did not return in fall 2012 and had not graduated during the 2012-13 school year. Surveys were returned by 159 of the 1836 (9%) non-completing students. Table 1 compares satisfaction levels (satisfied or very satisfied) for completers and non-completers over the past three academic years with the current year percentages in bold. The average response rates are 40% for completers (statistically valid) and 9% for non-completers (not statistically valid). This table also includes what percentage stated they would choose ACC if they “were to begin again.”

Table 1. Satisfaction with Programs/College

Satisfaction With ACC Programs

Completers 2012-13

Completers 2011-12

Completers 2010-11

Non-Completers

2012-13

Non-Completers

2011-12

Non-Completers

2010-11

Quality of instruction in program area courses

97% 96% 98% 93% 89% 96%

Quality of instruction in other courses

96% 95% 95% 83% 85% 89%

Overall quality of academic program

97% 95% 98% 90% 87% 95%

Overall quality of the college

96% 97% 97% 93% 92% 96%

Choose ACC if you were to begin again?

86% 83% 88% 80% 77% 87%

Key Performance Indicators | 21

SATISFACTION WITH SERVICES

2012-13 Completer and Non-Completer Survey Results

Completers and non-completers report their satisfaction levels (satisfied or very satisfied) with ACC services. Nine services are included within the surveys and are listed in Table 2.

Table 2. Satisfaction with Services

Satisfaction With ACC Services

Completers 2012-13

Completers 2011-12

Completers 2010-11

Non-Completers 2012-13

Non-Completers 2011-12

Non-Completers 2010-11

Academic advising

88% 88% 90% 71% 69% 81%

Admissions 94% 96% 96% 85% 88% 94%

Bookstore 80% 80% 74% 78% 78% 88%

Campus Security

84% 87% 83% 80% 81% 82%

Financial Aid 79% 80% 78% 52% 56% 58%

Food Service 65% 74% 73% 65% 62% 64%

Learning Resources Center

81% 86% 86% 74% 74% 78%

Registration 96% 96% 97% 89% 85% 91%

Student Activities

81% 80% 80% 59% 63% 65%

RED=5% or more drop GREEN=5% or more increase

Key Performance Indicators | 22

GOALS FOR ATTENDING

2012-13 Completer and Non-Completer Survey Results

When asked to indicate their goals for attending ACC, both completing and non-completing students listed earning a credential most often. The second most prevalent goal for completers was preparing for a new job; for non-completers it was transferring to a four-year college/university. Table 3 lists results for 2010-11 through 2012-13. Table 3. Goals for Attending

Goals for Attending ACC

Completers 2012-13

Completers 2011-12

Completers 2010-11

Non-Completers 2012-13

Non-Completers 2011-12

Non-Completers 2010-11

Earning an associate degree, diploma or certificate

85% 90% 90% 66% 62% 64%

Preparing for/getting a new job

46% 58% 52% 31% 32% 32%

Improving existing job skills

15% 21% 23% 14% 18% 19%

Transferring to a four-year college/university

34% 33% 28% 39% 30% 29%

Personal interest 19% 16% 17% 20% 17% 18%

RED=5% or more drop GREEN=5% or more increase

Key Performance Indicators | 23

ACCOMPLISHED GOALS

2012-13 Completer and Non-Completer Survey Results

Nearly all completers surveyed in 2012-13 stated they completely or partially accomplished their goals for attending ACC, while 74% of non-completing students completely or partially accomplished their goals. Table 4 below indicates goal accomplishment for past three academic years.

Table 4. Accomplished Goals

Accomplished Goals

Completers 2012-13

Completers 2011-12

Completers 2010-11

Non-Completers 2012-13

Non-Completers 2011-12

Non-Completers 2010-11

Yes (completely/ partially)

99.6% 100% 99.7% 74% 61% 70%

No 0.4% 0% .3% 26% 39% 30%

Financial hardships, family circumstances, and job conflict were cited as the primary reasons

non- completers did not accomplish their goals.

RED=5% or more drop GREEN=5% or more increase

Key Performance Indicators | 24

EMPLOYER SATISFACTION

Program Review: Employer Satisfaction

Average Rating 2010-2012

ACC graduates possess the… 2010-11 Average

2011-12 Average

2012-13 Average

…Entry-level technical skills needed when employed by our firm.

3.46 3.53 3.17

…Entry-level human relations skills needed when employed by our firm.

3.30 3.31 3.00

…Specific job related knowledge needed when employed by our firm.

3.32 3.36 3.08

…Writing and speaking skills needed when employed by our firm.

3.27 3.26 2.92

…Mathematics skills needed when employed by our firm. 3.32 3.36 3.09

…Problem solving skills needed when employed by our firm. 3.34 3.33 3.00

…Organizational and planning skills needed when employed by our firm.

3.36 3.26 2.90

Overall, I am satisfied with the education that ACC graduates received at Alamance Community College.

3.54 3.50 3.00

ACC graduates' program of study at Alamance Community College was up-to-date and current with the needs of the local labor market.

3.45 3.53 3.18

I would gladly hire additional ACC graduates of this program. 3.49 3.60 3.25

N 86 46 12

Key Performance Indicators | 25

CONTINUING EDUCATION FTE COMPARISON

Basic Skills FTE 2010-2011 2011-2012 2012-2013

Alamance CC 354 333 335

Caldwell CC & TI 368 355 327

Davidson CCC 543 494 492

Lenoir CC 429 410 422

Vance-Granville CC 382 424 376

Occupational Extension FTE 2010-2011 2011-2012 2012-2013

Alamance CC 396 390 336

Caldwell CC & TI 552 479 489

Davidson CCC 521 461 413

Lenoir CC 1,014 1,376 1,591

Vance-Granville CC 655 560 615

Community Service FTE 2010-2011 2011-2012 2012-2013

Alamance CC 35 35 32

Caldwell CC & TI 27 33 45

Davidson CCC 16 18 21

Lenoir CC 40 40 26

Vance-Granville CC 27 82 108

B&I and Small Business Center FTE 2010-2011 2011-2012 2012-2013

Alamance CC 6 16 12

Caldwell CC & TI 4 3 2

Davidson CCC 4 6 10

Lenoir CC 60 28 28

Vance-Granville CC 18 16 9

Key Performance Indicators | 26

BUSINESS AND INDUSTRY COMPARISON

Number of Businesses / Organizations Served 2010-2011 2011-2012 2012-2013

ACC B&I 66 68 83

Caldwell CC & TI B&I N/A N/A N/A

Davidson CCC B&I 19 19 20

Lenoir CC B&I 9 8 8

Vance-Granville CC B&I 17 16 20

Number of Individuals Served 2010-2011 2011-2012 2012-2013

ACC B&I 1,084 930 1,376

Caldwell CC & TI B&I N/A N/A N/A

Davidson CCC B&I 94 127 364

Lenoir CC B&I 719 273 455

Vance-Granville CC B&I 83 27 171

Cost of Training 2010-2011 2011-2012 2012-2013

ACC B&I $67,160 $102,260 $80,340

Caldwell CC & TI B&I N/A N/A N/A

Davidson CCC B&I $19,698 $37,098 $127,141

Lenoir CC B&I $607,521 $243,192 $303,656

Vance-Granville CC B&I $20,728 $36,855 $95,538

Key Performance Indicators | 27

FOUNDATION AND GRANTS COMPARISON

Endowment Value Comparison $m 6/30/2011 6/30/2012 6/30/2013

ACC Foundation

$7.5 $7.2 $8.4

Caldwell CC & TI Foundation $1.5 $1.6 $1.8

Davidson CCC Foundation $9.4 $9.4 $9.4

Lenoir CC Foundation $2.7 $2.9 $3.1

Vance-Granville CC Foundation $4.4 $4.5

Total Financial Asset Value Comparison $m 6/30/2011 6/30/2012 6/30/2013

ACC Foundation

$8.0 $7.7 $8.9

Caldwell CC & TI Foundation $9.6 $9.7 $10.2

Davidson CCC Foundation $10.5 $12.4 $15.9

Lenoir CC Foundation $3.4 $3.8 $4.1

Vance-Granville CC Foundation $4.1 $4.3

Federal Grant Dollars Received 2010-2011 2011-2012 2012-2013

ACC Foundation

$199,207 $184,638 $74,219

Caldwell CC & TI Foundation n/a n/a n/a

Davidson CCC Foundation $390,505 $2,171,505 $1,041,025

Lenoir CC Foundation Unsure

Vance-Granville CC Foundation Vacation

Non-Federal Grant Dollars Received 2010-2011 2011-2012 2012-2013

ACC Foundation

$287,045 $303,765 $39,875

Caldwell CC & TI Foundation $27,600 $22,055 $47,500

Davidson CCC Foundation $644,320 $561,115 $1,122,860

Lenoir CC Foundation Unsure

Vance-Granville CC Foundation Vacation

Key Performance Indicators | 28

PERCENT OF ADULT POPULATION SERVED

2010-2011 2011-2012 2012-2013

Total FTE

4,985 4,673 4,231

Annual Enrollment 15,768 15,497 15,261

Service Area 18 & Up 115,993 166,674 117,845

Percentage 13.59% 13.28% 12.95%

Key Performance Indicators | 29

NUMBER OF EXTERNAL EVENTS HOSTED BY COLLEGE

Number of meetings hosted for non-affiliated groups 2010-2011 2011-2012 2012-2013

Alamance CC 61 70 54

Key Performance Indicators | 30

STATE PERFORMANCE MEASURES

Key Performance Indicators | 31

STATE BUDGET SUMMARY ACCOUNTS TO INCLUDE

PERCENT OF BUDGET IN PERSONNEL

State Payroll to State Current Expense Budget Comparisons

For the Fiscal Years ending June 30, 2011 – June 30, 2013

2013

Budget Actual Balance Percent Expended

Current Expense 24,237,337

22,529,743

1,707,594 93%

Total Payroll 21,395,819

20,731,933

663,886 97%

Percent Payroll to Total 88% 92%

2012

Budget Actual Balance Percent Expended

Current Expense 24,103,047

22,505,513

1,597,534 93%

Total Payroll 21,687,522

20,193,583

1,493,939 93%

Percent Payroll to Total 90% 90%

2011

Budget Actual Balance Percent Expended

Current Expense 25,155,654

22,739,265

2,416,389 90%

Total Payroll 22,392,039

20,389,374

2,002,664 91%

Percent Payroll to Total 89% 90%

All amounts are at year-end, on the cash-basis, and unaudited. All unspent current expense funds revert to the State at year-end.

Key Performance Indicators | 32

FULL-TIME EMPLOYEE DATA

For the Fiscal Years ending June 30, 2010 – June 30, 2013

Year Faculty Staff Total

2013 119 103 222

2012 119 106 225

2011 110 108 218

2010 110 105 215

Key Performance Indicators | 33

OPERATING LOSS DATA

For the Fiscal Years ending June 30, 2010 – June 30, 2013

YEAR OPERATING LOSS

2013 (30,511,193)

2012 (30,250,919)

2011 (34,232,257)

2010 (30,406,352)

Amounts shown are reported on the accrual basis in accordance with US generally accepted accounting principles and represent the difference between tuition and fees collected and total operating costs. Operating loss is a good approximation of the College's cost to the taxpayers. State, county, and federal support is considered non-operating income. Figures for 2012 and 2010 have been audited - 2013 and 2011 are unaudited.

Key Performance Indicators | 34

SQUARE FEET OF ACADEMIC FACILITIES

PER FTE STUDENT

The ratio of an institution’s square footage of academic facilities to its full-time equivalent enrollment represents an important index of the instructional utilization of campus facilities. It was first used by the U.S. Office of Education as a planning standard in the 1960s. In 1969, the Office of Education published an extensive study entitled Federal Support for Higher Education Construction: Current Programs and Future Needs which provided normative figures by level and control of institution. The figures, which are still widely used in determining facilities’ needs, can be summarized as follows:

Institutional Level Public Private Total

University 132 150 136

Four-year 93 103 98

Two-year 70 75 70

All institutions 103 115 107

There is currently much national interest in updating these norms through a new national survey of higher education facilities. Table 2. Square Feet of Academic Facilities per FTE Student

Institution ASF of

Academic Facilities FTE

Enrollment Square Feet of Academic Facilities

per FTE Student

2012 2011 2010 2009 2008

Alamance CC 216,405 3,582 60 57 59 57 71

Subtotal 14,650,164 192,820 76 85 82 83 93

Key Performance Indicators | 35

EMPLOYEE DEMOGRAPHICS

Key Performance Indicators | 36

NUMBER OF COURSE SECTIONS

BY TERM AND ANNUALLY

Sections Fall Spring Summer Total

2010-2011 1,041 1,065 255 2,361

2011-2012 1,050 998 223 2,271

2012-2013 946 954 239 2,139

Key Performance Indicators | 37

AVERAGE CLASS SIZE

Year Fall Spring Summer

2010-2011 14 13 13

2011-2012 13 12 12

2012-2013 13 12 11

Key Performance Indicators | 38

OVERALL PERCENT OF CLASSES TAUGHT

BY FULL-TIME AND PART-TIME

Spring 2012

Delivery Mode Total Credit Hours Full-time Part-time

Combined 3,067 57% 43%

Seated 2,457 59% 41%

Distance Learning 610 51% 49%

Off-site 483 71% 29%

Fall 2012

Delivery Mode Total Credit Hours Full-time Part-time

Combined 2,916 60% 40%

Seated 2,304 62% 38%

Distance Learning 611 54% 46%

Off-site 137 72% 28%