keynote: magnolia debuts personalization

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Magnolia is a registered trademark owned by Magnolia International Ltd. Version 1.1 Bill Beardslee, GM Philipp Bärfuss, Head of Product Development February 19, 2014 at Amplify/Miami Keynote - Personalization 1

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This presentation was given at Amplify Miami 2014 by Philipp Bärfuss, Head of Product Development at Magnolia International, and Bill Beardslee, General Manager Magnolia Americas. How can you make your site speak with more relevance to your audience? Explore the topic of personalization with real world examples. See how Magnolia will support personalization in the upcoming release of 5.3. According to Wikipedia, “Personalization involves using technology to accommodate the differences between individuals.” Our speakers will take us beyond wishful thinking to pragmatic quick wins that improve customer experience and the value of content. That value is why Magnolia is making it possible to communicate with each segment of your audience with more relevant content.

TRANSCRIPT

Page 1: Keynote: Magnolia Debuts Personalization

Magnolia is a registered trademark owned by Magnolia International Ltd.Version 1.1

Bill Beardslee, GMPhilipp Bärfuss, Head of Product Development

February 19, 2014 at Amplify/Miami

Keynote - Personalization

1

Page 2: Keynote: Magnolia Debuts Personalization

Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.2

We need personalization!http://www.petswelcome.com/wp/wp-content/uploads/2010/09/puppy_eyes-2.jpg

Page 3: Keynote: Magnolia Debuts Personalization

Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.3

Brochure One To OneTargeting

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Behavior AnalysisBased on a visitor‘s journey so far:- tag content with „interests“- track pages a visitor goes to- create implicit profile from histograms- adapt content on pages accordingly- use data from ad networks to know more

Explicit Based on an actual user profile given to us:- user registers a profile with us- user allows us to access a social profile- user profile is stored in an external system- profile reveals explicit, personal data

Personalization

ImplicitBased on what we can see in a visit:- new or recurring visitor- geo location of visitor- languages set in browser- date and time of visit- device type and its capabilities

Page 5: Keynote: Magnolia Debuts Personalization

Magnolia is a registered trademark owned by Magnolia International Ltd.Version 1.1

What is the essence?

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http://postitartists.com/wp-content/uploads/2013/12/postitwall.jpg

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Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.

We should leverage what we have!

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Content Apps

Categorization

Dynamic Page Components

+

+

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Magnolia is a registered trademark owned by Magnolia International Ltd.Version 1.17

Your Basic BA Grunt Developer Extraordinaire

Page 8: Keynote: Magnolia Debuts Personalization

Magnolia is a registered trademark owned by Magnolia International Ltd.Version 1.18

My Phone, Inc.

Page 9: Keynote: Magnolia Debuts Personalization

Magnolia is a registered trademark owned by Magnolia International Ltd.Version 1.19

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Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.

Criteria

10

Date

Location

Device

Mag

ic

Yes

No

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Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.

Traits

11

Age

Sex

InterestYes

No

Maybe

LikelyMag

ic

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Content Variants

Criteria

Traits

Magnolia (Out of the Box)

Personalization Engine

Custom

Page 13: Keynote: Magnolia Debuts Personalization

Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.12

Content Variants

Criteria

Traits

Magnolia (Out of the Box)

Personalization Engine

Custom

ImplicitBased on what we can see in a visit:- new or recurring visitor- geo location of visitor- languages set in browser- date and time of visit- device type and its capabilities

Explicit Based on an actual user profile given to us:- user registers a profile with us- user allows us to access a social profile- user profile is stored in an external system- profile reveals explicit, personal data

&

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Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.13

Criteria

Traits

Home Page Variants

Promotion

For Women

For Men

Date = Feb 14

Sex = Female

Sex = Male

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Magnolia is a registered trademark owned by Magnolia International Ltd.Version 1.115

Productivity Info Technical Info

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Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.

Segments

16

Other

Business

Technical

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Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.18http://cettinaworks.com/site/wp-content/uploads/2009/05/handwritten-groc-list.jpg

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Criteria

Traits Segments

Content Variants

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http://www.flickr.com/photos/surroundsound5000/4603946826/sizes/o/

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Personas

22

Age = 37

Sex = male

Technical Philipp

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Criteria

Traits

Personas

Segments

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Preview

24

Philipp

+

Date

Location

Device

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Magnolia combines flexibility, efficiency and simplicity in a unique way.

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Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.27

Authoring

Preview

OrganizationFoundation

Criteria

Traits

Personas

Segments

Content Variants

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➡ Personalization Tools

➡ Preview

➡ Multivariate Testing

➡ Content Inheritance

➡ Behavior Analysis

➡ Snippet Caching

Outlook

Version 1.1 Magnolia is a registered trademark owned by Magnolia International Ltd.28

Personas

Segments

Content Variants

Criteria

Traits

Magnolia 5.3(May 2014)

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Magnolia is a registered trademark owned by Magnolia International Ltd.Version 1.129