keysight technologies instrument service options€¦ · 27/09/2018 · find us at page 1 ˜...
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![Page 1: Keysight Technologies Instrument Service Options€¦ · 27/09/2018 · Find us at Page 1 ˜ Keysight Technologies Instrument Service Options For new equipment purchases: Get scheduled](https://reader034.vdocument.in/reader034/viewer/2022051912/6002d8a7ff8fd645a074ed6d/html5/thumbnails/1.jpg)
Page 1Find us at www.keysight.com
Keysight Technologies Instrument Service Options
For new equipment purchases:
Get scheduled calibrations and a longer warranty with Extended Warranty and Calibration Plans
Best choice for lifetime confidence, fastest turnaround and lowest cost
• Include service as part of your equipment capital expense at purchase
• Extend your warranty for the lowest price and enjoy the fastest turnaround on calibration and repair
• Avoid unplanned expenses and enjoy price protection against inflation for up to ten years
For existing equipment:
Enjoy continued service for a single instrument or your entire pool
Best choice for uninterrupted service, fastest turnaround and lower cost
• Pay less to continue your service coverage and still enjoy the fastest turnaround possible
• Enjoy the flexibility to choose the services that best fit your inventory of equipment
• Choose between on-site calibration service to minimize downtime or return-to-Keysight service
Always feel confident in your measurements with a plan that fits your budget and schedule
![Page 2: Keysight Technologies Instrument Service Options€¦ · 27/09/2018 · Find us at Page 1 ˜ Keysight Technologies Instrument Service Options For new equipment purchases: Get scheduled](https://reader034.vdocument.in/reader034/viewer/2022051912/6002d8a7ff8fd645a074ed6d/html5/thumbnails/2.jpg)
Page 2Find us at www.keysight.com
Instrument Service Options
Option Benefits Typical turnaround
Best choice for lowest price, most convenient way to minimize disruption
For new equipment
• Lowest price, fixed for 3, 5, 7, or 10 years
• Fast turnaround through streamlined order process
• Planned calibration service with automatic email reminders of calibration due
• Return shipment included
• Less than 5 working days for calibration
• Less than 15 working days for repair
Best choice for uninterrupted service, fastest turnaround and lower cost
For existing equipment:
Return to Keysight
Lower price, for 1 or multiple years
• Fastest turnaround through streamlined order process
• Priority scheduling (US & Europe)
• Planned calibration service with automatic email reminders of calibration due
• Return shipment included
• Less than 5 working days for calibration
• Less than 15 working days for repair
For existing equipment:
VOSCAL (Volume On-Site Calibration)
• Lowest price, for 1 or multiple years
• Fastest turnaround through streamlined order process
• Hours for calibration
• 1 to 2 days for repair
Best choice for ordering convenience for medium to large inventories
Service Volume
Agreement (SVA)
• SVA Level 1
• Faster turnaround and lower administrative costs than per-incident service
• Payment only for actual service provided
• SVA Level 2 (includes SVA level 1)
• Detailed monthly usage reports
• SVA Level 3 (includes SVA level
• Monthly grouped invoice
• Less than 7 working days for calibration
• Less than 17 working days for repair
Best choice for occasional demand when pre-planning for service is not practical
Per-incident Service
• Payment for service provided • 7 days for calibration
• 17 days for repair
PLUS 10 to 30 days for purchase order approval
![Page 3: Keysight Technologies Instrument Service Options€¦ · 27/09/2018 · Find us at Page 1 ˜ Keysight Technologies Instrument Service Options For new equipment purchases: Get scheduled](https://reader034.vdocument.in/reader034/viewer/2022051912/6002d8a7ff8fd645a074ed6d/html5/thumbnails/3.jpg)
Page 3Find us at www.keysight.com This information is subject to change without notice. © Keysight Technologies, 2018, Published in USA, September 27, 2018, 5990-6704EN
Learn more at: www.keysight.com
For more information on Keysight Technologies’ products, applications or services,
please contact your local Keysight office. The complete list is available at:
www.keysight.com/find/contactus
Why Keysight?
The company that built your equipment knows best how to restore it to original
functionality and performance.
For ordering convenience:
Ease your administrative burden with a pre-approved purchase order
Best choice for efficient service orders for medium to large inventories
• Avoid waiting 10 to 30 days for your company to approve purchase orders
• Choose between separate invoices for each service transaction or fixed payments adjusted for services received
• Pay list prices at the time of service with no discounts
For per-incident service:
Pay as you go for calibration and repair
Best choice for occasional demand when pre-planning for service is not practical
• Use the standard quotation, approval, purchase order and invoice procedure for each service event
• Pay list prices at the time of service with no discounts
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