Kimberly Bennett211 Peachtree Glen Dr. Ellenwood, Ga 30294

Kbennett732@gmail.com678-818-6023

Medical Office Management

Professional Summary:Twenty plus years of experience in Medical Office Management. Proficient in managing all aspects of a medical office. Superb organizational skills and attention to detail. Recognized as an efficient and effective manager. Consummate team player. Strong knowledge of medical terminology. Strong working knowledge of Microsoft Office. Ensures all employees are treated equitably and fairly. A critical thinker who can communicate effectively. Have co-managed as many as 100 employees at 8 different sites.

Professional Experience: Efficiently hire and train administrative staff Consistently monitor and evaluate staff performance Effectively schedule staff to meet operational requirements Oversee accurate payroll and bookkeeping procedures Establish and implement office policies and procedures Manage insurance contracts and ensure compliance with contracts Responsible for ensuring facility cleaning, hygiene, safety and maintenance to exceed

patient expectations Control removal of medical waste in compliance with regulatory requirements Ensure compliance with current healthcare regulations, medical laws and ethics Keep track of equipment and devices and manage inventory to maximize usage Liaise with vendors regarding equipment and supplies Ensure patient records are current and accurate Supervise patient scheduling Oversee registration of patients Supervise and take the lead with medical coding, medical billing and banking Provide educational material to patients Communicate with patients regarding inquiries and complaints with resolution Ensure patient satisfaction Developing and implementing office objectives, policies and procedures Drafting effective and concise official correspondence Acting as the first port of call for all problems with positive outcomes Answering patient calls, letters and other correspondences appropriate Teambuilding & Supervision of 15+ employees Staff Development & Training Report & Document Preparation Spreadsheet & Database Creation Coordinating and arranging Accounts Payable / Receivable Meeting & Event Planning for multiple sites

Continuously identify ways to Reduce Expenses with proven success

Education:Certified Cardiology Technician (ACTA)Attended Indiana University with a concentration in BiologyOwen Brown Ultrasound Training

Additional Professional Certifications and Training:Fundamentals of Project ManagementEchocardiographyHealthFusionPracticeFusionGreenwayEclinicalWorksNextgenMisys MedisoftMicrosoft Professional

Work Experience:Atlanta Family Physician - Office Manager (2014-2016)Total Medical Care - Office Manager (2012-2014)Perimeter Medical Associates - Assistant Office Manager (2007-2012)Georgia Clinic, P.C - Practice Manager (1986=2007)Cardiology Technician - Performed duties in three metropolitan hospitals (1981-1987)St Josephs -Atlanta, GANorth Fulton Medical – Atlanta, GASt. Catherine’s Hospital – East Chicago, IN