By Maroua Zoghlemi

Outline:

What’s knowledge ? Knowledge sharing Knowledge sharing behavior

Data

Information

Knowledge

Give a meaning

Reason and analyze

Data: the amber light is red

Information: I will need to stop

Knowledge: How can i stop my car.

"Knowledge is experience; everything else is information.” Albert Einstein

“We can know more than we can tell” Polyani, 1958

Tacit knowledge Vs Explicit knowledge

Tacit Knowledge is more diffuclt to be shared !

• Personal Knowledge

• Hard to formalise

• Difficult to communicante

Tacit Knowledge

• Convert

• Verbalize

• Write

Externalization

• Easy to communicate

• Codified

• Stored, shared

Explicit Knowledge

"Sharing knowledge is not about giving people something, or getting something from them. That is only valid for information sharing. Sharing knowledge occurs when people are genuinely interested in helping one another develop new capacities for action; it is about creating learning processes.“

Peter Senge

Knowledge sharing is

a planned behavior

Perceptions, Attitude and Intention control knowledge sharing behavior

You have a positive attitude

toward knowledge sharing

You believe that others have

expectations that you should

share knowledge.

It follows that

You have intention to share knowledge

You actually share knowledge

Let’s explain:

We share knowledge because

We trust our community.

We believe that knowledge is power.

We look for self-esteem.

We look for perceived benefit , rewards and

cost.

We anticipate reciprocal relationships.