sharing knowledge
DESCRIPTION
Sharing knowledge. TEC Kalimantan en Oasen Belanda. Marc Felten / Jeroen Schmaal 25 01 2011 Bengkayang. Coördinator Pak Marc Asset-manager. Director Pak Jeroen Customers, Human Resources , overseas. PDAM Oasen In the Heart of Belanda. 330.000 connections 45 milion m 3 water - PowerPoint PPT PresentationTRANSCRIPT
Sharing knowledgeTEC Kalimantan en Oasen Belanda
Marc Felten / Jeroen Schmaal25 01 2011Bengkayang
Coördinator Pak MarcAsset-manager
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Director Pak JeroenCustomers, Human Resources, overseas
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PDAM OasenIn the Heart of Belanda
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330.000 connections
45 milion m3 water
245 employees
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Our Goals:
1. high Quality2. always Continuity
Public health
Corporate Social Responsibility
Sustainable
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1883Public health
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Corporate Social Responsibility
A public company
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PDAM Oasen
Customer &
Citizen
City and shareholder
Costs of making drinkwater = price
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CO2 -reduction
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Sustainable
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high Quality: choose tap water
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always Continuity: 17 minutes
If you want Continuity and Quality, you must pay
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1 m3 = 15.000 Rp
Abonnement Connection every year = 1.000.000 Rp
TEC and OasenHuman Resources
and Education
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6 years working together
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Objective
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Better continuity and quality of tap water by sharing knowledge
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Produksi
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Distribusi
Start TEC in 2008MoU until 2011
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Challenges for TEC
1. National accreditation
2. More students from Kalimantan Barat
3. Using the knowledge
Achievements!
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Pelatihan
2008 2009 2010 2011
11 11 15 >15
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2010• 240 Peserta• 102 Certificates
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What can you learn at the TEC?
1. Principals of purification (more capacity)2. Flushing (continuity)3. Leak searching (continuity and quality)4. Pumps (continuity)5. Craftmanship and use of materials
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•And much more
Results education TEC for PDAM Pontianak in 6 years
1. Stable quality of water2. Reduced leakage
(45% 32%)3. Flushing is normal 4. More capacity5. More professional
and use of other materials
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Why?
1. People are educated2. Feel more confident3. Feel more responsible4. They dare to act5. Because they understand
how it works
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Example
• Two months: Low pressure•What to do?• Epanet Course: it must be at the river•Air flushing Course: finding leaks under water
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Found it!
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Questions?
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Terimah Kasi