kronos telesta - american medical response

TELESTAFF

Paperless Scheduling!

Enables electronic scheduling requests to be submitted for availability, time off, shift trades and shift give aways.

KRONOS

Efficient Timekeeping!

Allows clocking in and out with an id sensor.

It’s time to start time keeping and managing exceptions more easily!

Learn more on the portal: https://portal.emsc.net

Quick Start Guide

KRONOS TIME CLOCK

Kronos Training Modules3.

CLOCK OUT

2.CLOCK

IN

2.1Clock

In

4.REVIEW / APPROVE

TIMECARD

3.1ClockOut

1.2Access Kronos –

Inside AMR

5.EDIT MISSED

PUNCH

4.1Review

Timecard

5.1Edit a Missed

Punch

1.ACCESS KRONOS

1.3Access Kronos –

Outside AMR

3.2Clock In or Out – With an Exception

1.1General

Orientation

Go to https://portal.emsc.net to view videos and additional information regarding Kronos.

Access Kronos: Time Clock• Timeclocksarenowavailableinmost

locationssoyoucaneasilyclockinandout.

Page 2 https://portal.emsc.net

Clock In or Clock Out• Touchtheappropriatebuttononthetouch

screen(“ClockIn/Out”or,insomeareas,“Out/InfromBreak”).

• EnteryouremployeeID.• Placefingeronscannerforbiometric

validation.

Clock In or Clock Out: Exception• Wheninformedthat“yourpunchhasbeen

restricted,”selectoneoftheoptionslisted.• Select“Note:Edit.”• Typeareasonandselectenter.

https://portal.emsc.net

Review Time Card• Touchthe“TimeReview”button.• Select“PreviousPayPeriod”or“CurrentPay

Period.”• Reviewthecalendarandselectaparticular

dateforfurtherreview.• Select“Approve,”enternotesifnecessary,and

select“Approve”again.

Edit A Missed Punch• Touchthe“TimeReview”button.• Select“DailyApprovals.”• Selecttheentrywhichincludes“(Missed)”next

tothedate.• Entertheappropriatetime;ensureAMorPMis

correct.• Select“Notes”,enterareasonforthemissed

punchandpress“Enter.”

https://portal.emsc.net

*Also available in Kronos Self Service under “My Links.”

*Also available in Kronos Self Service under “My Links.”

Access Kronos Self Service: Inside AMR Network

• Fromaninternetbrowserenter:http://selfservice.emsc.net

• Under“MyInformation”and“MyLinks,”navigatetofunctionssuchas“MyTimecard”and“TimeReview”respectively.

Access Kronos Self Service: Outside AMR Network (i.e. from home)

• Fromaninternetbrowserenter:http://kaccess2.emsc.net


TELESTAFF

TeleStaff Training Modules3.

REQUEST TIME-OFF

2.2Navigate Days,

Months and Years

2. VIEW SHIFT SCHEDULES

2.3View

Pay Days

1.2Access

TeleStaff

2.1View Details – Start, Duration,

4. DECLARE

SHIFT TRADE

3.1Add a Time Off

Request

5. DECLARE SHIFT

GIVEAWAY

6. DECLARE

AVAILABILITY

1. ACCESS

TELESTAFF

1.3TeleStaff Help Print

Logoff

5.1Request a Shift

Giveaway

5.2Rules and

Considerations –

4.1Request a Shift

Trade

6.1Add Availability via

Calendar

6.4Retract Availability

via Roster

6.2Retract Availability

via Calendar

6.3Add Availability via

Roster

7. VIEW BALANCES

& APPROVALS

7.1View Messages and Notifications

7.2See Concise View

of Schedule

1.1General

Orientation

Go to https://portal.emsc.net to view videos and additional information regarding Kronos.

Access TeleStaff: Inside or Outside AMR Network

• Fromaninternetbrowserenter:http://scheduling.emsc.net.

• EnteryournetworkUsername,Passwordand2888fortheAccessCode.

View Shift Details• Workingdaysarerepresentedbyblueboxes

onthecalendar.• Hoveryourmousepointeroverawork

scheduleboxtodisplaystarttime,durationandlocationofanyscheduledshift.


Request Time Off• Clickonthegraybaronthedayyouare

scheduledtoworkandclick“Add.”• Selectthetimeoff(PTO)workcodeandclick

“CheckforIssues.”• Resolveanyissuesandclick“Save.”

Add Availability via Calendar• Clickonthegraybaralongthetopofthe

calendardayandselect“Add.”• Fromtheworkcodebox,selectthe

“Available”codeandupdatethestartandendtimes.

• Click“CheckforIssues.”• Resolveanyissuesandclick“Save.”


Add Availability via Roster for Specific Shift

• Lookforthelinewiththeredbellsontheleftsideoftherosterwiththereddoublequestionmark(?,?)inthemiddleofthelineandacheckmarkontherightwithareddollarsign($).

• Findanopenshiftforyourjobclass.PLEASEMAKENOTEOFWHATSHIFTYOUARESIGNINGUPFOR.Inthisexample,theshiftcodeis“250A.”

• Select“FillByRules.”• Onceyournameappears,pleaseconfirmthat

theworkcodedisplays“AvailableForShift.”• EntertheshiftnameintheDetailcodebox.In

thisexampletheshiftis“250A.”• Donotchangethehoursfortheopenshift.• Ensuretheoutcomeissetto“Accepted.”• Select“Save.”• Toconfirmyouhavesignedupfortheopen

shift,viewyourcalendarandfindthedarkgreenAFScode.


Retract Availability via Roster for Specific Shift

• Ifyouchangeyourmindaboutmakingyourselfavailableforashift,youwillneedtorepeatthesameprocessonthesameopenshift,butthistimeselect“RetractAFS”withintheworkcodedropdown.

• Selecttheappropriateshiftandthen“FillByRules.”

• Entertheshiftcodeinthedetailcodebox.Inthisexample,theshiftis“250A.”

• Donotchangethehoursfortheopenshift.• Ensuretheoutcomeissetto“Accepted.”• Select“Save.”• Toconfirmyouhaveretractedyouravailability

fortheopenshift,viewyourcalendarandfindthe“RAFS”codeonthatday.

• ApplyingtheRetractAFScodewillcancelyourpreviousavailabilityforthatopenshift.


Add A Shift Trade

• Clickonthegraybaronthedayyouarescheduledtoworkandclick“Add.”

• Selectthe“ShiftTradeOff”workcodeandclick“CheckforIssues.”

• Inthe“Cover”section,selectthenameofthepersonwithwhomyouaretradingshifts.

• Nowselect“ShiftTradeWorking”intheworkcodebox.

• Click“CheckforIssues.”• Thiscodewillneedtobe

approved,”indicatingthatastaffer/schedulermustapproveyourrequest.

• Click“Save”.• Thecoverpersonwillneedto

completethesamestepsforthetradetobeapproved.Ashifttradeisnotvaliduntilthestaffer/schedulerhasapprovedbothrequests.


Add A Shift Give Away

• Clickonthegraybaronthedayyouarescheduledtoworkandclick“Add.”

• Selectthe“ShiftGiveAway”workcodeandclick“CheckforIssues.”

• Inthe“Cover”section,selectthenameofthepersontowhomyouaregivingyourshift.Nowselect“ShiftGiveAwayTaken”intheworkcodebox.

• Click“CheckforIssues.”• Youwillsee“Thiscode

willneedtobeapproved,”indicatingthatastaffer/schedulermustapproveyourrequest.

• Click“Save.”


kronos telesta - american medical response

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