kvh data center solutions

KVH Data Center Solutions

Asia’s Information Delivery Platform

KVH Data Center Solutions are a key part of KVH’s Information Delivery Platform, which combines data center services with a broad range of network services, managed IT services, and robust cloud solutions to enable multinational customers to establish IT hubs that support their business in Asia.

KVH owns and operates three ISMS and ISO-compliant data center facilities in the Tokyo and Osaka regions, and offers Data Center Services across Asia Pacific and globally, including in Hong Kong, Singapore, and Busan. These data centers have been either purposely built or selected for optimal security, resiliency, power density, and efficiency to meet the various demands of our customers, across the financial, media, gaming, and manufacturing industries.

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Our Data Centers Include:

KVH Tokyo Data Center 1 (KVH TDC1)



KVH Osaka Data Center 1 (KVH ODC1)


KVH Tokyo Otemachi Data Center (KVH TODC)

KVH Hong Kong Data Center 1 (KVH HKDC1)

KVH Singapore Data Center 1 (KVH SGDC1)

KVH Korea Data Center 1 (KVH KRDC1)

9Distributed

Data Centers

18.5Megawatts of

Power Capacity

16Km² of Computing

Space

KVH Data Centers:Business Hubs in Asia for Multinational Corporations

KVH Bilingual Support

KVH is multilingual across all levels of the organization. Technical support is offered in Japanese and English and, selectively, in Mandarin and Korean.

KVH Service Desk operates in accordance with the Information Security Management System (referred to as “ISMS”) and KVH offices have been certified with the international standard “ISO/IEC 27001:2005 / JIS Q 27001:2006”.

Colocation ServicesOffered in ISO 27001-certified data center facilities

• Ideal server room environment maintained to defined temperature and humidity levels• Multi-level security system to ensure strict access control• Japanese and English bilingual support available on a 24 x 7 basis• On-site, experienced engineers to resolve service issues• Appropriate disaster planning and countermeasures to support business continuity

plans

Storage & BackupCustomizable, enterprise-grade storage solutions

• Dedicated storage from 20TB all the way to 2 Petabytes, guaranteeing you the best possible performance and reliability

• Multiple levels of shared storage from transactional to duplicated workgroup level storage, allowing you to scale your storage purchase to address your business demands

• Multiple ranges of backup services from dedicated on-site backup to tape handling and off-site archiving

Remote HandsOn-demand rack related services

• Powering routers, servers, switches, and other devices ON and OFF• Status checks on LED and other devices• Connecting, disconnecting, and replacing cables• Request-based tape exchanges

Premium Remote Hands Advanced on-site technical assistance and troubleshooting

• Documentation of configurations• Directly inputting command line code as requested and based on mutually agreed-

upon operations or runbooks• Acting as SPOC (Single Point of Contact) with vendors• Creating reports• Creating operational designs

Racking / Cabling Service• KVH engineers receive equipment and support customs clearance• Installing, replacing or removing equipment, including routers and servers• Assembling, installing and maintaining cabling within or between racks

KVH Data Center Services

KVH Co., Ltd. www.kvh.co.jp/en [email protected] Copyright KVH Co., Ltd. 2013

KVH Data Center Services:Colocation and Operations

KVH Managed IT Services span from traditional managed infrastructure services such as network devices, servers, storage and security services, to public and private cloud-based offerings. These services are offered in KVH data centers and customer sites, and are implemented by KVH’s highly experienced engineers.

Managed IT Devices

KVH delivers a fully managed service that provides the design, installation, management and support of servers, routers, load balancers and switches in KVH data centers.

Combined with our network and facilities services, KVH Dedicated Infrastructure Services form the foundation for your data center solution, underpinning the delivery of your business-critical applications. We provide end-to-end life cycle support from acquisition, receiving, installation, provisioning, as well as operational support, fault handling, and infrastructure upgrades to ensure that your infrastructure performs as expected at all times.

Cloud Services

KVH offers highly scalable private, public, and hybrid cloud solutions, which can be customized to meet your needs. With flexible configurations and security enough for even the most discerning of financial industry customers, KVH Cloud Solutions offer quality computing resources at low cost.

KVH’s private cloud offering provides businesses with their own isolated cloud environment that leverages KVH’s high-quality hosting, security, network, and managed services. This private cloud environment can be hosted at a secure KVH data center, the customer premise, or a third-party facility. Hybrid cloud solutions also offer you the flexibility to leverage the benefits of both the public and private cloud to meet your needs. For example, a business may adopt a private cloud for their core data and IT needs, and utilize a public cloud to handle excess data flow during spikes in demand or data traffic.

Monitoring & Reporting

KVH Monitoring and Management services provide reactive, proactive and predictive monitoring to ensure your business systems perform to your expectations.

We respond rapidly to alarm escalation from server, storage and network devices 24 x 7, and escalate monitoring events through an ITIL process until they are resolved to your satisfaction. Proactive system monitoring ensures the highest possible level of uptime and responsiveness. Predictive Monitoring pinpoints a variety of potential system failures including pending hardware failure, memory leaks, and network bandwidth issues.

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KVH Data Center Services: Managed IT Services

As a facility-based network operator, KVH has a portfolio of point-to-point and point-to-multipoint low latency data connectivity solutions, and also offers cross connect and Internet Access Services. With a variety of service types, interface types, and bandwidths available, KVH’s experienced bilingual solutions architects translate your specific requirements on cost, bandwidth, and latency to a tailored network solution that matches your specific needs.

Cross Connects

KVH data centers are a rich ecosystem of financial market players, business partners, content providers, networks, carriers and Internet service providers, that are all just a cross connect away. By leveraging KVH cross connects, your business saves time and money, and you can rest assured that you are receiving the high performance and reliability expected of KVH services.

KVH also offers low latency network connectivity for virtual data center solutions, providing point-to-point connections between the computing and storage solutions for public and private clouds. High performance network connectivity for virtual data center environments enables customers to optimize their virtualization investment with the high-speed transfer of data between infrastructure environments in locations of their best convenience.

Internet Access Services

KVH is a major Internet Service Provider in Japan and offers access circuits and Internet access services that leverage its own large capacity backbone networks. KVH Internet Access Service supports both IPv4 and IPv6, and offers guaranteed or best-effort bandwidth between 1Mbps and 1Gbps.

Service features include the following:

• Providing DNS (Domain Name System) hosting to manage your domain names

• IP address registration• Applying for and registering Global IP addresses on your behalf• Domain name registration (e.g. .com, co.jp, .net) as requested


Enterprise-grade Storage

Lower Total Cost of Ownership (TCO)

Risk-free Access to Latest Technology Innovations

Remote Management of Your Business Operations

Maximize Uptime with KVH’s Technical Resources

Highly Secure, High Performance, High Availability IT Infrastructure

Flexible Approach to Infrastructure Deployment

Optimized Virtual Data Center Environments

KVH Data Center Services: Network Services

KVH Hong Kong Data Center 1 (KVH HKDC1)Location: Hong KongPower capacity: Up to 1 MWUPS configuration: 2NPower to site: Dual 28MVA power from facility substation

KVH Singapore Data Center 1(KVH SGDC1)Location: SingaporePower capacity: Up to 1 MWUPS configuration: 2NPower to site: Two 22kV closed loop receiving system

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KVH Korea Data Center 1 (KVH KRDC1)Location: Busan, KoreaUPS configuration: 2N

Global Points of Presence (POPs) and Data Centers

Singapore

Hong Kong

South Korea

Mumbai

Singapore

Sydney

Jakarta

Hong KongTaipei

Shanghai

Seoul Busan

Osaka Tokyo

London


KVH Tokyo Data Center 1 (KVH TDC1)Location: Tokyo, JapanPower capacity: 5.4 MWUPS configuration: 2 (N+1)Power to site: Two 66kV closed loop receiving system (Active / Active)

KVH Tokyo Data Center 2 (KVH TDC2)Location: Tokyo, JapanPower capacity: 8 MWUPS configuration: Block redundant /or 2NPower to site: Two 66kV loop receiving system (Active / Active)

KVH Tokyo Data Center 3 (KVH TDC3)Location: Tokyo, JapanPower capacity: Up to 1 MWUPS configuration: N+1Power to site: Two loop receiving system

KVH Tokyo Otemachi Data Center(KVH TODC)Location: Tokyo, JapanPower capacity: 1 MWUPS configuration: N+1Power to site: Two loop receiving system

KVH Osaka Data Center 2 (KVH ODC2) Location: Osaka, JapanPower capacity: Up to 1 MWUPS Configuration: N+1Power to site: 22kV spot network power receiving system

KVH Osaka Data Center 1 (KVH ODC1) Location: Osaka, Japan*SOLD OUT*

Japan

Los Angeles

Chicago

New York

KVH Data Center

Planned KVH Network

KVH Network

Robust Infrastructure Purposely Designed for the Financial Industry• Located in Koto-ku, Tokyo• Houses a full ecosystem of high-frequency trading participants• Offers value-added services ranging from basic connectivity to colocation, managed IT solutions and

Professional Services

Ultra Low Latency Connectivity to All Major Japanese Exchanges• Directly connected to an ultra low latency network that extends to all Japanese exchanges as well as SGX, HKeX,

ASX, and into Chicago• Lowest latency network in Osaka and Tokyo• Low-latency connectivity services between major financial markets in the Asia-Pacific region and the US

including Tokyo, Chicago, New York, Singapore, Hong Kong, Shanghai, and Sydney• Ideal managed hosting environment for latency critical connections.

Service Provider of Choice for Asia’s Exchanges• KVH is the recommended provider of TSE Arrownet services and the preferred proximity hosting and access

point provider for OSE, TOCOM, TFX and Chi-X

Global Standards in Reliability and Safety• Tier III + architecture• Capable of providing true 2(N+1) power redundancy• Dual power feeds traverse through completely separate infrastructure to reach the rack• Operational and security procedures comply to recognized international standards, including ISO/IEC

27001:2005/JIS Q 27001:2006, SSAE16 and FISC

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Building and Operation

Construction• Reinforced Concrete Construction: B1F, Steel construction: 1F – 8F• Anti-seismic construction designed to withstand up to an intensity 6 earthquake on the Japanese

(JMA) scale

IT Space • DC – 5 Floors: 7,600 m² for racks

Connectivity• High-performance connectivity using KVH’s resilient, low-latency backbone• Multi-carrier connectivity also available

Management /Monitoring • Bilingual operations staff on site 24 x 7• Active monitoring and maintenance of all equipment

KVH TDC1 Specifications

Power and UPS

Power to Site • Two 66kV closed loop receiving system from TEPCO

Power Capacity • 2F, 3F and 7F: Average power capacity: 750w / m², Max power: 1,500w / m² • 4F and 5F: Average power capacity: 850w / m², Max power: 1,700w / m²

UPS • 2 (N+1) configuration• 10-minute UPS autonomy under full load

Standby Generators• N + 1 configuration, gas turbine • Minimum 48 hours under full load. Minimum 48 hours without refueling. Another 24 hours is possible

by guaranteed refueling within 48 hours (continuously refueling)

Cooling

Cooling

• N + 1 Computer Room Air Conditioning (CRAC) units, each with dual refrigeration compressors for accurate cooling capacity over the entire raised floor

• Fully looped condenser water cooling system on the roof provides dual path water feeds to the computer room air-conditioners

Water Leak Prevention Measures

• Water leak sensors are installed on pipes and CRACs, and each CRAC has watertight edges and drains installed in front of it

Cooling Controls• High-performance connectivity using KVH’s resilient, low-latency backbone• Multi-carrier connectivity also available

Safety

Fire Suppression • IT space is protected by an inert gas-based fire suppression system• Fire hydrants and extinguishers are installed in the ancillary areas

Smoke Detection • VESDA early warning system• High-sensitivity heat and smoke detectors

Staffing • Security staff onsite 24 x 7

Access Controls• Multi-layer physical security with biometric authentication system• Mantraps are located on each floor to prevent unauthorized access - the second door will not open

until the first door is closed

High-Spec Infrastructure with Latest Server and Computing Technologies• One of the most secure, high-specification data centers in Japan• Adopts the latest facilities to enable optimal energy savings• Provides a high-density computing environment that meets customer demands for efficient use of electrical

power and cooling facilities• Generates an annual PUE of 1.5 or less• Incorporates advanced security services with high-performance network connectivity and extendibility• Provides flexible solutions to support businesses in today’s fast-moving and constantly evolving financial market• Tier III + architecture (upgradeable to Tier IV upon customer request)

Highly Secure and Low-Risk Location• Situated in Inzai city, Chiba• Low-earthquake risk location just 40 minutes from Tokyo• Full seismic isolation • Very low probable maximum loss (PML) rating of 2.6%, one of the lowest of any building in Japan

Customized Solutions to Suit Your Needs• Offers a range of solutions that are tailored to meet each customer’s needs• Turnkey Data Center Solution is ideal for customers needing dedicated halls or 900kW or above in power• Premium Colocation Solution available for smaller power increments

Expansion Capacity• Expansion capacity for another three data centers on the same site• Phased approach to construction enables us to incorporate the latest cooling and green technologies

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Construction• Six-storey reinforced concrete• Full seismic isolation to withstand up to an intensity 7 earthquake on the Japanese scale (JMA)• Low PML rating of 2.6%

Space• 4,000 m² of IT space for cabinets (1,000 m² x 4 floors)• Turnkey suites sized at 460 m² or Premium Colocation Solution suites sized at 1,000 m²

Connectivity• High-performance connectivity using KVH’s resilient, low-latency backbone• Multi-carrier connectivity also available• Diverse routing into the facility and to each data hall

Management / Monitoring• Bilingual operations staff on site 24 x 7• Active monitoring and maintenance of all equipment


Power and UPS

Power to Site • TEPCO 66kV loop configuration (Active / Active)• 2 x 15MVA power supply to site

UPS • Block redundant or 2N configuration• Dedicated infrastructure per server suite (Wholesale)

Standby Generators • N + 1 configuration, gas turbine• Over 72 hours of fuel on site at full load

Power Density • Minimum default density of 1.8kW critical load per m² or 6kW per rack as standard • 6kW per rack as a standard and up to 20kW per rack with supplemental cooling

PUE • Average annual PUE of less than 1.5

Cooling

Cooling• Water-cooled centrifugal chillers with water side economizers• N + 1 standard, upgradeable to 2N• Exact temperature and humidity controlled within a pre-set range

Emergency Cooling• Chilled water storage tanks• Well and sub-floor tanks for make-up water• Computer room air handler (CRAH) and chilled water pumps on mechanical UPS backup

Cold Aisle Containment • Available on request, readily integrated during hall and rack fit-out

Safety

Fire Suppression • IT space is protected by an inert gas-based fire suppression system• Fire hydrants and extinguishers in the ancillary areas

Smoke Detection • VESDA early warning system• High-sensitivity heat and smoke detectors

Access Controls • Multi-layer physical security with biometric authentication system• Customer-specific authentication systems are available on request (Wholesale)

High Performance and Security Private Cloud Solutions• Cloud-dedicated data center• Separates customer’s data in a dedicated environment• Ensures customer’s data cannot be impacted by other users and a high level of performance can be maintained• Customers can set their own unique security policies to meet industry specific compliance requirements

Flexible, Cost-efficient Solutions to Meet Specific Customer Needs• Location of private cloud can be selected without being limited to KVH data centers• Quick and easy control of entire cloud environment through the user-intuitive KVH Turbine• Customized and dedicated cloud environments can be used on a monthly basis • Customers bear no initial installation fees or need to purchase manage IT assets, regardless of order size

General Specifications• 766 m² of data center space• 760kW maximum power capacity

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Construction • Seismic isolation structure• Cloud-dedicated data center

Space • 766 m² of IT space

Connectivity• High-performance connectivity using KVH’s resilient, low-latency backbone• Multi-carrier connectivity also available• Diverse routing into the facility and to each data hall

Management / Monitoring • Remote monitoring 24 x 7

Power and UPS

UPS • 400kVA x 3 units• N + 1 configuration

Standby Generators• 2,000 kVA gas turbine generator• Minimum 48 hours under full load. Minimum 48 hours without refuelling. Another 24 hours is possible

by guaranteed refueling within 48 hours (continuous refueling)

Cooling

Cooling• Air conditioning for cooling and air conditioning to control• Air blow out system from the floor• N + 1 air cooling units

Safety

Fire Suppression • Nitrogen gas firefighting facilities

Surveillance • Surveillance cameras in place 24 x 7

Access Controls • Non-contact card type security system

KVH Tokyo Otemachi Data Center (KVH TODC)

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Key Location for Financial Institutions• Located in “Otemachi Financial City” in Otemachi, Tokyo• Center of Tokyo’s main business district

Highly Secure for Mission-critical Data• Seismically isolated structure• Earthquake-resistant basement construction• Six security layers of biometric authentication, passcodes, and ID card scans

Extensive Range of Local IT Services• Premium colocation services in central Tokyo• Low latency network connectivity to KVH’s global network spanning Tokyo, Osaka, Hong Kong, Singapore, Seoul,

Busan, Sydney, Chicago, and New York• 24 x 7 bilingual Service Desk support in Japanese and English


Power and UPS

Power to Site • 66kV closed loop receiving system

UPS • 2000kW (N+1) configuration

Standby Generators • 4,500kVA (N + 1) configuration, nitrogen gas turbine• Reserve fuel for 72 hours of operations

KVH TODC Specifications


Construction• Ground floor: Seismically isolated structure• Basement: Earthquake-resistant structure

Connectivity• High-performance connectivity using KVH’s resilient, low-latency backbone• Multi-carrier connectivity also available

Management / Monitoring• Bilingual operations staff (English and Japanese) onsite 24 x 7• Active monitoring and maintenance of all equipment

Cooling

Cooling• (N + 1) configuration• Standby system for uninterrupted assurance of stabilized room temperature and humidity

Ceiling Height • 5,000 - 6,000 mm to ensure high air conditioning efficiency

Cooling Controls• Partially reinforced with an aisle capping system for the prevention of temperature rises even in

cases of air conditioner failure• Temperature setting is 23 ± 3℃, Humidity setting is 50% ± 20%

Cooling Air Flow System • Cold air: Under raised flooring• Hot air: Ceiling return

Safety

Fire Suppression • Nitrogen gas fire extinguishers in the data center area

Smoke Detection • High-sensitivity smoke detectors

Staffing • Security staff onsite 24x7

Access Controls • ID card and biometric authentication systems• Surveillance cameras recording each row – data stored for 90 days


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Readily-accessible Urban DC• Located in Chuo-ku, Osaka City in central Osaka• Convenient to visit from outside the Kansai area for daily operations

Leading-edge Disaster Control and Security • Optimal Disaster Recovery (DR) or Business Continuity Planning (BCP) site• Anti-seismic building structure• Server racks fixed with anchor bolts for earthquake resistance

State-of-the-art Security System • Fire suppression: Nitrogen gas extinguisher system• Range of security systems including IC card, fingerprint verification, and ITV monitoring

General Specifications• Standby power supply: Gas turbine generator 750KVA x 1• UPS: 100 kVA× 3 units

KVH ODC1 Specifications



Construction • Earthquake resistant construction

Connectivity • High-performance connectivity using KVH’s resilient, low-latency backbone• Multi-carrier connectivity also available

Management / Monitoring • Remote monitoring 24 x 7

Power and UPS

Power to Site • High-voltage 22kV 3-circuit spot network power receiving system • 3 x 1,250 kVA power supply to site

UPS • N + 1 configuration

Cooling

Cooling • Water-cooled packaged air conditioner• Air cooling from under the floors

Safety

Fire Suppression • Fire extinguishers and Nitrogen gas extinguisher system

Access Controls • Multi-layer physical security with ID card and biometric authentication systems• CCTV camera system in place 24 x 7, video footage storaged for 3 months


High Ecological Performance Level • Green IT system certified• Low PUE level of 1.4• Uses natural energies such as free cooling, outdoor air-cooling and solar energy systems

Readily-accessible Urban DC• Located in Kita-ku, Osaka City close to central Osaka• Convenient to visit from outside the Kansai area for daily operations

High Specification, High Performance Facility• Tier III + architecture• Optimal primary data center for Osaka/Kansai-based businesses

Leading-edge Disaster Control and Security • Ideal BCP site in combination with KVH data centers in other locations• Designed specifically to serve the mission critical needs of the financial industry and IT service providers• Capable of providing true 2(N+1) power redundancy with power originating from three different power

substations and traversing through separate infrastructure to reach the racks• Up to 48 hours of power supply available for cases of power outages with isolated power generation units• Fully equipped with disaster countermeasures:

• Access control using biometric authentication system• Seismic isolation• Power installed on the second and higher floors in preparation for flooding

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KVH ODC2 Specifications


Construction• SRC reinforced concrete construction, 9 floors above the ground• Seismic isolation with 1.5 times the seismic capacity required according to the Building Standards Act

Space • 11,534m² of computing space (up to 1,300 racks) for the entire building

Connectivity• High-performance connectivity using KVH’s resilient, low-latency backbone • Multi-carrier connectivity also available

Management / Monitoring• Operations staff on-site 24 x 7• Active monitoring and maintenance of all data center equipment

Power and UPS

Power to Site • High-voltage 22kV 3-circuit spot network power receiving system

UPS • Uninterruptible power system with (N+1) configuration

Standby Generators • (N+1) configuration, heavy oil standby generators• Over 48 hours of fuel on-site under full load; preferred refueling contracted with suppliers

PUE • Average annual PUE of 1.4

Cooling

Cooling• Combination of central cooling systems, free cooling systems and outdoor air cooling• Capping installed between each rack to separate circulation of hot and cold air and for significant

energy savings

Cooling Controls • Precise temperature and humidity controlled by computer by adopting under-floor air distribution systems

Safety

Fire Suppression • Nitrogen gas fire suppression system

Smoke Detection • Ultra high sensitive smoke detectors• VESDA early warning system

Staffing • On-site security staff and surveillance cameras 24 x 7

Access Controls • Multi-layer physical security with biometric authentication system and ID card access systems• Mantraps located on each floor to prevent unauthorized access

KVH Hong Kong Data Center 1 (KVH HKDC1)

Optimal HKEx Proximity and Colocation Solutions• Located adjacent to HKEx (Hong Kong Exchange)• Provides financial enterprises with proximity and colocation solutions optimized to meet the demands of leading

edge low latency electronic trading strategies, including High Frequency Trading (HFT)• KVH is the recommended and preferred proximity hosting and access point provider of Asia’s major financial

exchanges

One-Stop Integrated Solutions• Total solution of global network services to connect Hong Kong and the world’s key business and financial cities• Large capacity Internet connectivity available to support the unique needs of e-businesses• KVH’s low latency network spans across international Points of Presence (POPs) in Hong Kong, Singapore,

Tokyo, Osaka, Chicago, New York, Shanghai, Busan, Seoul, and Sydney

Full Power Redundancy and Security Controls• 2N power redundancy• Dual power feeds traverse through completely separate infrastructure to reach the racks• Large amounts of diesel fuel stocked in the underground tanks• Emergency power supply with 24 hours of fuel storage available for cases of power outages• Biometric authentication system and mantraps

General Specifications• Standard power to cabinet at 220V, Dual AC power source• Space available for future expansion• Tier III + architecture

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KVH HKDC1 Specifications


Connectivity• High-performance connectivity leveraging KVH’s resilient, low-latency redundant backbone • Multi-carrier connectivity available

Management / Monitoring• Bilingual operations staff on-site 24 x 7 • Active monitoring and maintenance of all data center equipment

Power and UPS

Power to Site • Dual 28MVA power from facility substation

UPS • 2N Configuration

Standby Generators• N + 1 configuration, standby isolated power unit• Minimum 24 hours under full load (Diesel fuel stock reserved in the basement and more than 24

hours of continuous operation available with guaranteed continuous refueling)

Cooling

Cooling• N + 1 Computer Room Air Conditioning (CRAC) units• For accurate cooling capacity over the entire raised floor, a fully looped condenser water cooling• system on the roof provides dual path water feeds to the computer room air-conditioners

Cooling Controls • Precise temperature and humidity controlled within a pre-set range

Safety

Fire Suppression • FM200 / Pre action fire protection

Free Access • Withstand load: 12kN, Class O fire-proof floor, 800mm high

Smoke Detection • Analog Fire Detection System and Very Early Warning Aspirating Smoke Detection (VESDA)

Staffing • On-site security staff 24 x 7

Access Controls • 5-layer physical security with biometric authentication system and card key• Security cameras located on each floor with more than 30 days of video storage

KVH Singapore Data Center 1 (KVH SGDC1)

Gateway to Singapore for Enterprise Businesses• Located in Jurong East, nearby central Singapore• Provides integrated colocation and IT services solutions to meet the demands of the financial, media, and

manufacturing industries• Low latency connectivity to the world’s key business and financial cities• Large capacity Internet connectivity available to support the unique needs of e-businesses

Highly Reliable and Secure• Provides 2N power redundancy• 700,000 liters of diesel fuel stocked in underground tanks• Two 2,000 cubic meters of make-up water tanks for 48 hours of autonomy at 100% load• Up to 48 hours of power supply available for cases of power outages

Comprehensive Support• Bilingual support in Japanese and English• Customizable Smart Hands services with experienced on-site engineers acting as your eyes, hands and feet on a

24 x 7 basis

General Specifications• Dedicated dual 22 kV supply, diversely routed into building with dual external connections and dual redundant

incoming switchgear • Infrastructure to facilitate further 22 kV distribution is in place• Tier III + architecture

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KVH SGDC1 Specifications


Construction • Reinforced Concrete Construction, 7 floors above the ground

Space • Six floors of server rooms (4,810m² of rack space) for the entire building

Connectivity • High-performance connectivity using KVH’s resilient, low-latency redundant backbone • Multi-carrier connectivity available

Management / Monitoring• Bilingual operations staff on site 24 x 7• Active monitoring and maintenance of all data center equipment

Power and UPS

Power to Site • Two 22kV closed loop receiving system

UPS • 2N configuration

Standby Generators• N + 1 configuration, standby isolated power unit• Minimum 48 hours under full load (700,000 liters of diesel fuel stock reserved in the basement and

more than 48 hours of continuous operation available with guaranteed continuous refueling)

Cooling

Cooling• N + 2 Computer Room Air Conditioning (CRAC) units. For accurate cooling capacity over the entire

raised floor, a fully looped condenser water cooling system on the roof provides dual path water feeds to the computer room air-conditioners

Cooling Controls • Precise temperature and humidity controlled within a pre-set range

Safety

Fire Suppression • Pre-action sprinkler system

Smoke Detection • Overhead/under-floor smoke detection

Staffing • On-site security staff 24x7

Access Controls • Multi-layer physical security with biometric authentication system and card key• Mantraps located on each floor to prevent unauthorized access

KVH Korea Data Center (KVH KRDC1)

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Proximity to KRX• Low-latency proximity hosting services adjacent to KRX’s derivative matching engine• Ideal location for latency-sensitive traders• Provides an alternative in accessing this trading system• High-speed access to Asia’s largest derivative market

Managed Infrastructure Support• Comprehensive support for system on-boarding and on-going management of trading infrastructure• Ultra low-latency connectivity between Busan and other major Asia Pacific financial markets

Multilingual Support• 24 x 7 Service Desk support in English and Japanese• Korean-speaking engineers available for infrastructure design and implementation


KVH KRDC1 Specifications

Direct Access to KRX Derivative Matching Engine


Construction• Disaster recovery (DR) colocation available• Seismic isolation structure to withstand up to an intensity 6 earthquake• Located in Busan, Korea, 15 minutes from Busan station

Connectivity • Located adjacent to KRX’s derivative matching engine for low-latency connectivity to the trading system

Management / Monitoring • Multilingual operations staff on site 24 x 7 (Japanese, Korean, English)• Active monitoring and maintenance of all equipment

Power and UPS

Power to Site • Two closed loop receiving system (Main: 3,000 kVA x 1, Sub: 3,000 kVA x 1)

UPS • 2N configuration

Standby Generators• N + 1 configuration• Over 27 hours of fuel on site• Preferred refueling contracts with suppliers

Cooling

Cooling • Computer Room Air Conditioning (CRAC) units

Safety

Fire Suppression • HFC-23 extinctive gas facilities

Smoke Detection • VESDA early warning system

Access Controls • RFID, fingerprint authentication, and CCTV systems

Primary AccessPoint

Singapore KVH (Singapore) Pte Ltd.8 Temasek Boulevard,#17-01, Suntec Tower Three038988 SingaporePhone: +65 6590-9008

Hong Kong KVH (Hong Kong) Co., Limited Unit 1808, Hutchison House10 Harcourt Road, AdmiraltyHong KongPhone: +852 2119-3098

Shanghai, China KVH Information System (China) Co., Ltd.606 of 6F, Bund Center,222 Yan An Road East,Shanghai 200002, ChinaPhone: +86 21-6335-1212

Chicago, U.S.A. KVH Services LLC141 W. Jackson BoulevardSuite 3810Chicago, Illinois 60604U.S.A.Phone: +1 312-465-2485

Seoul, Korea KVH Korea Ltd. 10Fl., Jaram building, 566Dohwa-Dong, Mapo-Gu,Seoul, South KoreaPhone: +82 2-1661-4801

Japan(Headquarters)

TokyoSumitomo Fudosan Tamachi Ekimae Building,3-1-35 Shibaura, Minato-Ku, Tokyo 108-0023 Phone: +81 (0)3-4560-4800

TokyoAkasaka DS Building, 8-5-26 Akasaka Minato-ku, Tokyo107-0052

Yokohama12F Queens Tower A, 2-3-1 Minatomirai, Nishi-ku, Yokohama220-6012Phone: +81 (0)45-670-4411

OsakaShinsaibashi Plaza Building Shinkan 4F3-12-21 Minami-Senba Chuoku, Osaka542-0081 Phone: +81 (0)6-6258-7070


KVH Global Offices

Twitter: @kvh_jp

Blog: www.blog.kvh.co.jp

LinkedIn: company/kvh

Youtube: kvhdigitalmarketing

Website: www.kvh.co.jp

KVH Co., Ltd.

Tokyo

Yokohama

Osaka

Shanghai

Singapore

Hong Kong

Seoul

Chicago