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WA Power & Gas Conference Perth,15-16 March 2016 Metering competition – what it entails and what it means for the retail market

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Page 1: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

WA Power & Gas Conference

Perth,15-16 March 2016

Metering competition – what it entails

and what it means for the retail market

Page 2: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

Disclosure

The author has provided advice on the implications of metering competition to the WA

Public Utilities Office and the VIC Department of Economic Development, Jobs, Transport

and Resources.

The views expressed in this paper, however, are the author’s alone and do not reflect the

opinions or policy positions of either the WA Public Utilities Office or the VIC Department of

Economic Development, Jobs, Transport and Resources.

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Page 3: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

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Topics to be addressed

• The rationale for making the provision of metering and metering services

competitive

• Changes in the roles and responsibilities of various parties

• Possible impacts on the retail market

Page 4: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

Background – the age of smart meter roll-outs

• Victoria

– Cost-benefit studies established the economic rationale for interval metering and two-way

communications (2003 and 2005)

– Decision (2008) made to roll-out AMI to all households and small business consumers (< 160

MWhpa)

• MCE’s national cost-benefit assessment (2007-08)

– Considered both distributor- and retailer-led approaches and direct load control as alternatives

– Selected the distributor-led approach as providing the greatest absolute level of benefit and an

acceptable benefit-cost ratio

– Recommended that all states and territories undertake a CBA and, where determined cost-

effective, deploy AMI

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Page 5: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

The rationale for the change to a retailer-led approach

• VIC roll-out experience

– Really big cost overruns

– Delays in deployment and availability of functions/benefits

– Highly visible negative customer reaction

– Government intervention

• AEMC’s Power of choice review (November 2012)

– Introduce competition in metering services and develop a framework for smart meters and their services

– Establish the regulatory framework to encourage commercial investment in smart meters and associated services to promote consumer choice.

– The onus will be on the retailer or DSP service provider to elicit consumer consent to a smart meter through offering appropriate retail pricing offers and value added services. This approach will support efficient markets as it promotes innovation, greater DSP options for consumers and efficiency in metering costs. This is preferable to retaining networks as the monopoly provider of metering services to households and small businesses.

• Endorsed by COAG (Dec 2012); Rule change adopted (Nov 2015)

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Page 6: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

A key difference to note due to the change

• The benefit case in the network-led approach was comprised primarily of benefits in

network operations and would therefore reduce costs for all customers1

• The benefits in the retailer-led approach primarily accrue to customers that choose smart

meters and their retailers – particularly in the short to medium term

– May include products and services not considered in the original benefit cost studies

– May provide a fair amount of spillover benefit to all customers, but only over time as the density of

metering reaches relatively high levels

1. Re-categorisation by OGW of benefit values provided by Futura Consulting, Advanced Metering Infrastructure Program – Benefits Realisation Roadmap, for Department of Primary Industries (Vic), December 2009.

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Benefit area % of total

benefits

Distribution network and metering operational efficiency improvements 75.7%

Reductions in retailer operating costs 1.9%

Benefits from changes in customers’ energy consumption pattern enabled by

detailed consumption information & cost-reflective price signals22.4%

Page 7: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

What the Rule change entails

• Shifts overall responsibility for the provision of metering services from the distribution

company to the retailer that serves the customer

• Establishes three new roles:

– Metering coordinator

• Appointed by the Retailer

• Responsible for all functions previously provided by the distributor, and additional responsibilities so that “the

security of, and access to, advanced meters and the services they provide are appropriately managed”

• Appoints Metering Provider and Metering Data Provider

– Metering Provider – installs, operates and maintains the meter

– Metering Data Provider – collects, processes and stores metering data; can develop and provide

additional services using the data

• AEMO has established and published specific requirements for each of these roles, and

also provides accreditation

• The same party may register as and become accredited to perform all three roles, but

separation of the roles allows the most appropriately resourced and qualified parties to

perform each role

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Page 8: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

Responsibilities and relationships of the new roles

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Source: AEMC

Page 9: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

What the Rule change entails (2)

• Requires (except in specific circumstances) installation of ‘smart meters’

– in all new and replacement applications (including replacement of a faulty meter), and

– where offered by a retailer and requested or agreed by a customer in place of an existing,

functional accumulation meter

• Establishes a minimum services specification (rather than a specification of required

technical components):

– remote disconnection and reconnection service

– remote on-demand meter read service

– remote scheduled meter read service

– meter installation inquiry service

– advanced meter reconfiguration service

• The AEMC considered that these are the services most likely to deliver benefits to a

large proportion of small customers at a relatively low cost.

– Prescribing a broader list of services might have resulted in higher costs for services used by only

a small proportion of customers

– Customers and DNSPs can negotiate for additional services

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Page 10: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

What the Rule change entails (3)

• Metering data

– Will be provided to all parties that require it to meet statutory requirements

• Retailer

• Distributor

• Market Operator

– Metering Coordinator may, subject to certain limitations, also provide metering data and metering

services to other parties on a commercial basis including DNSPs and parties providing energy

management services (where the customer consents)

• A discretionary service by the Metering Coordinator under commercial arrangements

• But, the Metering Coordinator will not be required to provide any such services and where they are provided

their prices will not be subject to regulation

• Jurisdictional departments or jurisdictional safety regulators retain the right to:

– Require retailers to offer particular standing offer tariff structures

– Regulation of electrical safety matters

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Page 11: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

What the Rule change entails (4)

• The local DNSP will serve as the initial Metering Coordinator where existing

accumulation or manually read interval meters are in place

– The DNSP will continue in this role until another Metering Coordinator is appointed

• The DNSP will be able to charge an exit fee where an advanced meter replaces a

functional type 5 or type 6 meter

– The level of the exit fee will be determined by the AER

• DNSPs can:

– Negotiate with the retailer and Metering Coordinator for the deployment of advanced meters to

defer the need for network augmentation, encourage more efficient utilisation of the network, and

manage the reliability, quality, safety and overall performance of the network, and seek to recover

the costs through the existing regulatory process

– Continue to use their existing network devices or install new network devices at or adjacent to a

meter, provided there is sufficient space to house both the metering installation and the network

device in the metering facility.

• But cannot use a network device to provide services to retail customers or to any other third party

– Serve as an MC, MP or MDP, through an appropriately ring-fenced subsidiary business

• The AER is charged with developing a new set of ring-fencing guidelines (which will apply to other services

as well as metering services) by 1 Dec 2016

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Page 12: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

Expected benefits

• Consumers will be able to better understand their electricity consumption

– And, if they choose, to take up products and services that better reflect their needs and

preferences

• Consumers will be able to:

– Switch electricity retailers more quickly

– Choose to receive retail bills more regularly to help with household budgeting

– Be billed based on actual rather than estimated meter readings

• New and more efficient retail services will likely be available, including:

– Remote meter reading and faster disconnection and reconnection services, for example when

consumers move house, or after a period of disconnection

• Network prices will be enabled that better reflect the costs of providing network services

to individual consumers

– Another Rule change requires DNSPs to move toward cost-reflective tariffs)

– Will allow consumers to make more informed decisions about how they want to use energy

services

• DNSPs will be able to respond more quickly, and at lower cost, to power outages or poor

supply quality

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Page 13: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

And possible risks

• Is there potential for the retailer to discourage the provision of metering data to third

parties?

• Will exit fees make switching less attractive?

• Will retailers use the cost of the meter as a means for making contract periods longer and

reducing churn? Or will meter providers collectively have an interest in making it easy to

transfer the meter asset from one retailer to another?

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Page 14: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

Steps to implementation

• AER to publish ring-fencing guidelines (1 Dec 2016)

• AEMO to publish information on the process for applying for registration as a Metering

Coordinator by 1 March 2016

• Retailers and DNSPs to publish amended standard contracts by 1 December 2017

• Metering competition to commence in the NEM on 1 Dec 2017

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Page 15: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

How will this progress in WA?

• Metering competition is being considered as part of the WA Government's Electricity

Market Review

– WA has decided to adopt the chapters of the NERs that apply to network regulation and metering

– As such, and absent a derogation, competition in metering services will apply from either:

• 1 July 2018 (commencement of the next regulatory control period), or

• When the NEL is expected to take effect in WA

• Should metering competition be introduced in WA, and if so, when and how?

• What is the relationship between metering competition and competition in the provision of

retail electricity services?

– Full retail competition (FRC) will have been in place for 8 to 15 years in the eastern states at the

time metering competition comes into effect

– And there are a number of well-established retailers in each of the NEM jurisdictions

• Can metering competition help FRC work – or is it a complication that will hinder retail

competition?

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Page 16: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

How will this progress in WA? (2)

Policy development needs to balance

Making the playing field as level as possible

Getting the anticipated benefits of the competitive deployment of smart meter as quickly as

possible

• Introduce metering competition before or at the same time as FRC?

+ Scale and scope economies of incumbents - Would this make it harder for some retailers to

could result in lower prices compete effectively?

+ Gets smart meters (and their benefits) - Would this make it harder for other parties to act

into the market sooner in the new roles and potentially slow competition

in metering services?

• Introduce metering competition after FRC is established

+ Avoids possibility of undue incumbent - Delays spread of smart meters and their benefits

advantage

The challenge is to identify and adopt a path that neither:

Overly complicates the introduction of FRC in short term, nor

Reduces the effectiveness of retail competition in the longer term

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Page 17: Lance Hoch - Oakley Greenwood - Metering competition – what it entails and what it means for the retail market

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Lance Hoch

Oakley Greenwood Pty Ltd

GPO Box 4345

Melbourne 3001

+614 1172 1386

[email protected]