HUIT Digital Video Services

• What’s happening with video at Harvard

• What services do we support today

• How can we do better: future vision

Digital Video Services

Explosive growth in video use across Harvard

2Catalog of Digital Information

Field video recordings for research & teaching

Classroom recordings

Student Assignments

Commencement & Public Events

FE

B

JU

L

NO

V

MA

R

JU

L

NO

V

MA

R

JU

L

NO

V

MA

R

JU

L

NO

V

0

5000

10000

15000

20000

25000

30000

Each term, Harvard creates over 18,000 hours of video: 20x the sizeof the Library of Congress collection

Explosive Growth(Videos Published to iSites)

Present State: Every School is Involved

3HBS HKS HMS HSPH DCE FAS HLS GSE0

1000

2000

3000

4000

5000

6000

Course Video Production (hours, by school)

• Harvard is producing over 18K hours of video semester

• 30% of course iSites contain video (2010)

• 420+ courses are recorded across Harvard

• Nearly 2K faculty & students uploaded >5K videos in AY2010

Present State: Explosive Growth

4

FE

B 08

MA

Y 08

JUL 08

SE

P 08

NO

V 08

JAN

09

MA

R 09

MA

Y 09

JUL 09

SE

P 09

NO

V 09

JAN

10

MA

R 10

MA

Y 10

JUL 10

SE

P 10

NO

V 10

JAN

11

MA

R 11

MA

Y 11

JUL 11

SE

P 11

NO

V 11

0

5000

10000

15000

20000

25000

30000

Videos Published to iSites

User-generated video uploads

All videos (incl Lecture, High Quality Produc-tion, YouTube)

Present State: Explosive Growth

5

2008 2009 2010 20110%

5%

10%

15%

20%

25%

30%

35%

Course iSites Using Video

2007 2008 2009 2010 20110

400

800

1200

1600

iSites with at Least One Instance of Video Publish-

ing Tool (New Sites Per Year)

Non-Course

Course

DRAFT Aug-1

0

Oct-1

0

Dec-1

0

Feb-1

1

Apr-1

1

Jun-

11

Aug-1

1

Oct-1

10

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

Harvard YouTube - Channel Views

Apr-1

0

Jun-

10

Aug-1

0

Oct-1

0

Dec-1

0

Feb-1

1

Apr-1

1

Jun-

11

Aug-1

1

Oct-1

10

200

400

600

800

1000

1200

1400

1600

Harvard on iTunesU: # of Videos

Current HUIT Services

• iSites Video Publishing Tool

– Self-service tool for uploading and managing collections of audio and video

– Secure delivery within iSites, or embed externally

• Classroom/Lecture Capture Automation

– Automated lecture publishing to iSites for FAS, HLS, GSE

– Schools handle video capture, we handle the publishing

– Matterhorn project underway to provide end-to-end capture automation and enhanced user experience (5 schools)

• Video Conferencing Infrastructure

– Conference Room and Classroom Telepresence

– MOVI/Jabber Desktop video conferencing

Current HUIT Services

• Live Video Streaming Service

– Turnkey Web/mobile delivery w/adaptive streaming

– Used by HBS, HKS, FAS, HSPH, GSE

• CDN Sharing (Limelight Networks)

– Direct access to CDN resources on a case-by-case basis

– Used by HPAC, GSE, GSD, HDS, HKS,

– On-demand Flash and mobile delivery

8

Where we are…

Harvard understands how to use, manage and preserve its documents, historical artifacts, books, objects of art, and physical course materials. These standards for ease of access, security, pedagogy, sharing, search and archiving are not being met for video content

Where we need to be…

DRAFT

Present State: Not Meeting Harvard’s Expectations for its Intellectual Assets

Present State: Not Meeting User Expectations

9

Where we are…

Where we need to be…

The Harvard community’s expectations for accessing video – a user experience defined by platforms such as YouTube, iTunes, LiveStream, Hulu, Skype, Netflix – are not being met.

DRAFT

This problem cannot be solved with local solutions – only a shared infrastructure will efficiently and effectively address current shortfalls

Digital Video Services

The Critical Need for Shared Infrastructure

As a result, the Harvard community CAN’T:

Internally publish a video to a secure environment

Externally publish a set of research or academic videos to a wide audience

Share video across schools, within schools, and with HPAC or other potential users

Efficiently search, store, catalogue, or track video, even within schools and departments

Rapidly innovate in the use of video technologies

10

SIGNIFICANT problems and challenges are emerging:

Current video support processes are primitive, manual, and labor-intensive

Schools are developing local solutions that are duplicative, inadequate and siloed

Service quality and reliability varies tremendously across Schools and Units

No effective strategy exists for addressing explosive growth in content and service needs

11

A PipelineFor Creation of Video Content

Content & Storage Management

Tools for embeddingvideo in teaching,

learning & research

A common service offering:• to the schools, the technical capacity to capture and process video material• for the University, a unifying process for collecting, describing and indexing video material from all sources

Providing the means to know what we have, who may see it, and where it came from

Classroom/Lecture Capture

Student Uploads

Cisco Video Conferences

Special Events

Web Meetings

Course Sites

HPAC

DCELibraries

School Platforms

YouTube/iTuneU

Research

Faculty Uploads

Capture & Processing

A RepositoryFor CuratingVideo Content

Deep Contextual IntegrationEnd-user tools allowing users for creating, publishing, uploading, collecting, discovering, reusing video material within their academic environment. “Adapters” to school platforms, enterprise data, library systems.

Vision for Digital Video Services at Harvard

12

Digital Video Services

What is Required for Success?

Capture

A flexible video platform providing modular solutions over the entire video lifecycle

Key Investments:

Tools for recording, uploading, annotating, etc.

Recording automation for classrooms

Integration with video and web conferencing solutions

Process Store Deliver

Key Investments:

• High-performance computing platform for preparing video

• Analysis software for extracting metadata

• Video encoding software

Key Investments:

• Content management applications

• Integration with enterprise systems

• Storage hardware and software

Key Investments:

• Streaming video servers & storage

• Viewers and apps for mobile and desktop

• Web publishing systems

Shared Video Solution BenefitsDelivers a scalable, efficient and uniform platform for University-wide support of video servicesProvides self-service and integration support for local solutions and useBuilds a critical mass of expertise

Examples:

• Record lectures, events

• Edit raw video

Examples:

• Compress and encode raw video

• Tag and Index video

Examples:

• Store massive volume of video content

• Track, search, and share materials

• Move and route to potential users

Examples:

• Deliver to end user devices

• Publish to anywhere: LMS, Harvard Web sites, SharePoint, etc

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Digital Video Services

Shared Infrastructure Complements Local Efforts

Capture Process Store Deliver

Shared video infrastructure supplies an essential part of the University-wide video ecosystem, spanning local content creation to Library preservation.

HPAC

AAD

Schools

Local Content Development

HUIT Shared InfrastructureLibrary Archives /

Preservation

HCL

Faculty

Students