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key TOsuccesS

Coaching & Motivation

By:

Saged SaladinDawaa north

ID:1294

PH-429

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coaching is continuous processto shift the current performance toward the propose performance

Behaviors

Unproductive Productive

Coaching to

reinforce

Coaching

to improve

80 %

5 %

15 %

Poor Average Good

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1- Prepare yourself

2- Respect and don`t personalize

3- Dont exaggerate

4- Focus on the future

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*Helping / Assisting. * Empathy / Understanding.*Listening / Interacting *Recognition of employees value.

Coaching steps ( I Draw profile )

1- Be supportive

2- Define the situation* Focus* Dont assume. * Only one issue by session* Clarify * Be fair

3- Establish the impact

*Look at situation from all perspectives

Dont assume other knows impacts Consequences ?

Be specific

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Coaching steps ( II P.O.A )

4- Action plan

*Suggest a plan involving employee.* Be realistic. * Make it clear.* Build ownership. *Provide support.

5- Clear commitment (prefer written)

*Do you agree ?Is this comfortable for you ?

Can we really agree on it. Will you really try it ?What do you think ?Can you get behind this plan ?When can you start ?Do you believe this will work ?Any additional help ?

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TIMEa main issue because a good coaching

session requires time

Fear

Fear of hurting / failed

Emotion

Narrow view

can lead to failure

Impatience

Over confidence

Believe it is an easy task andnot being well prepared

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Concept describe the inner propelling forcesMotivationacting on or within individuals to initiate and directbehavior.

.derived from needs of the personIts

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Maslows Hierarchy ofneedsSelf

actualization

Esteem needs

Belonging & Social needs

Safety needs

Physiological needs:

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.Needs ThAcquiredWhat motivate ?

Power

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Goal -Settings.S.M.A.R.T.

Motivational effects of task goals:

*Provide direction to people in their

work.

*Clarify performance expectations.

*Establish a frame of reference for

feedback.*Provide a foundation for behavioral

self-management.

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to motivate?

Enthusiasm is contagious

employees can be all fired up about their work and be working very hard. However, if the results of

their work don't contribute to the goals of the organization,

Instead, use reliable and comprehensive systems in the workplace to help motivate employees. For example,

establish compensation systems, employee performance systems, organizational policies and procedures, etc.,

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