launch presentationJanuary 14 - 16, 2004

West Dealers

Sharon ShuyaDirector of Marketing

TELUS Authorized Dealer 2004 Rewards Program

‘license to win’, Exclusively YOURS® Reward Program

Most innovative rewards program in Canada

Partnered with Maritz and American Express

Earn valuable incentive points from the sales of a wide range of TELUS products and services

Earning points is easy …the more you sell the faster your points accumulate!

®

Exclusively YOURS® Card: The Ultimate Award Vehicle

Easy to use; 1 Exclusively YOURS® point = $1 in purchasing

power

Instant Rewards

Endless Prizes

Outstanding Value & Quality

Maritz manages the rewards program!

‘license to win’, Exclusively YOURS® Reward Program 

Exclusively YOURS® Rewards Program

www.eycanada.com

Exclusively YOURS® Rewards: Canadian Retail Options Banana Republic

The Bay

Birks

Bombay®

Chapters/World’s Biggest Bookstore*

Chapters.Indigo.ca*

Coles/Smithbooks*

Cyberflowers.com+

Eddie Bauer® +

Franklin Covey ®

Forzani’s

Forzani’s Locker Room

Fossil

Future Shop Ltd.®+

Gap/Gap Kids

Golf Town Canada

HMV Canada +

Home Outfitters

Indigo*

justwhiteshirts.com+

Lands’ End®

Laura Secord®

Lens Crafters®

Linens’ n Things

Old Navy

Pier 1 Imports®*

Pottery Barn

Pottery Barn Kids

Rand McNally

Roots Canada Ltd.

Sport Chek+

Sunglass Hut

Winners Apparel Ltd.*

Williams Sonoma

*Available through gift certificate+Web based redemption available

Exclusively YOURS® Rewards: U.S. Retail Options 1-800-FLOWERS.COMSM

Banana Republic Bath & Body Works Bombay®

Borders Books & Music Bostonian®/Clarks England Brooks Brothers Burdines Cabela’s® Crate and Barrel Cyberflowers.ca Eddie Bauer®

Eddie Bauer Home™ Fossil Franklin Covey Gap/GapKids/babyGap Hammacher Schlemmer Harry & David HomeGoods®

J. Crew Johnston & Murphy®

Jos. A. Bank Clothiers Lands’ End®

Lens Crafters®

Macy’s Marshalls®

Old Navy PB Teen Pottery Barn Pottery Barn Kids Rand McNally Sam Goody Samsonite®

The Sharper Image®

Suncoast Motion Picture Company Sunglass Hut T.J. Maxx®

Tourneau Watches Waldenbooks®

Watch Station/Watch World White Barn Candle co. Williams Sonoma

Exclusively YOURS® Rewards: Dining & Entertainment Options*

Al Frisco's

Alice Fazooli's!

The Armadillo Texas Grill

Auberge du Pommier

Bailey's

BierMarkt

Biff's

Canadian Personal Chef Association**

Canoe

Canyon Creek Chop House

Casey's

Chamberlyn's Restaurant

D'arcy McGee's

Earls Restaurants

East Side Marios

Empire Theatres

Esplanade Bier Market

Famous Players

Far Niente

Fionn MacCool's Irish Pub

*Available using Gift Cert.

**Available using EY Card Only

Exclusively YOURS® Rewards: Dining & Entertainment Options*

Hard Rock Café Jack Astor's Bar & Grill®

Jump Cafe & Bar Just For Laughs** The Keg® Steakhouse & Bar La Ronde Leoni's Italian Kitchen Loose Moose MacAskill's Restaurant Mexicali Rosa’s Oliver & Bonacini Café Grill Olive Garden®

Paddy Flaherty's Irish Pub

Pat & Mario's

RD's BBQ & Blues

Red Lobster®

Reds Bistro & Bar

Restaurant Bonaparte

Seasons In The Park

Slainte Irish Pub

Steakfrites

Soul of the Vine

Tir Nan Og Irish Pub*Available using Gift Cert.

**Available using EY Card Only

Exclusively YOURS® Rewards: Catalogue/ Vacation Packages

1-800-FLOWERS.COMSM

Cabela’s®

Eddie Bauer

Franklin Covey®

Hammacher Schlemmer

Harry and David®

Herrington

The Sharper Image®

DISNEYLAND® Resorts

Golf Canada’s West

GORP Travel

ROADTRIPS®

Sanctuary on Camelback Mountain

Sandals®

Spa Finder

SuperClubs® Resorts

Voyageur Quest

WALT DISNEY WORLD® Resort

Exclusively YOURS® Rewards: Lifestyle Art Lover's Dream

Personal Portrait

BMW Driver Training

Personal Putting Green

Child Portrait

Pet Portrait

Cooking School

Etiquette For Children

Interactive Dinner Party

Professional Organizer

Language Instruction

French Language Training

Men's Image Consultation

Women's Image Consultation

Garden Watercolour

Personal Fitness Trainer

**Available using the EY Card onlyAll available using Vouchers

Exclusively YOURS® Rewards: Accommodations

International Chains Include:

Delta Hotels

Fairmont Hotels & Resorts

Fiesta Americana/Fiesta Inn®

Marriott® Hotels-Resorts & Suites

The Ritz-Carlton® Hotels

Individual Properties include:

Doral Golf Resort & Spa, Miami, FL

Equinox Resort & Spa, Manchester Village, VT

Peabody Orlando, Orlando, FL

PGA National Resort & Spa, Palm Beach, FL

Rimrock Resort Hotel, Banff, AL

Whistler Chalets & Accommodations Ltd.

Wyndham Palace Resort & Spa, FL

**Available using the EY Card onlyAll available using Vouchers

Exclusively YOURS® Rewards: Travel

Cruise lines:

Carnival® Cruise Lines

Celebrity Cruises®

DISNEY CRUISE LINE®

Royal Caribbean International

Windstar® Cruises

Transportation:

Avis

Personalized Travel: Offered through itravel2000,

Canada's leading online travel agency!

Exclusive travel packages

Packaged holidays

Discounted resort stays, unique getaways, mini-escapes

Airline tickets and more.

How do you earn

Exclusively YOURS®

Reward points?

license to win – program details All Dealer Sales Reps, and dealer principles (if you are active in

selling) and Channel Managers are eligible. Incentive points will be earned for sales of Totally Net New

TELUS products & services and integrated solutions. Incentive program points will be based on the Total Contract

value of a sale times the applicable multiplier. The more products & services sold to one customer at the time

of sale earns your program points faster! Program points are converted to incentive dollars at a rate of

200 ‘license to win’ program points = $1.00 of incentive

Program runs from January 2004 - December 31, 2004

All participants must be registered on www.telusdealerprograms.com website to be eligible

Incentive dollars accumulate on a TAD program branded “Exclusively YOURS® American Express” card, monthly

All sales will be audited to ensure the program requirements have been met before Exclusively YOURS® incentive points are awarded.

Once you have earned $50.00 in incentive dollars, an Exclusively YOURS® reward card will be issued along with a complete program information package from Maritz.

license to win – program details

license to win- program details What is a Totally Net New (TNN) Sale?

Defined as brand new revenue to TELUS associated with a sales of a product or service

A new product or services that a client does not have today from TELUS.

TNN Revenue does not include re-contracted services or contract renewals. Migrating clients from a month-to-month contract to a term contract for the same service is also not considered net new revenue, unless there is at least a 50% increase in Revenue. For example, if a client is adding additional lines to existing services and the

network revenue amount has increased by at least 50%, than this type of sale would be considered at TNN.

Some services are considered to be strategic and therefore considered TNN. For example: If a client is moving from local line or a multi-line to PRI, BRI or

DSL this sale is considered strategic and the total contract value will be considered as TNN.

license to win- program details Eligible Products

Voice Products 1. Long Distance Winback or TNN Long Distance sale

2. CICS/MICS/ BCM + TNN TELUS Network Solution Attached

Data Products 1. High Speed Internet for Business

2. Managed Applications

3. Shared Hosting

4. Desktop Backup

5. IP Networks

Program has a stronger emphasis on data products and integrated solutions.

license to win - program details Long Distance High Speed Internet For Business3 Shared Hosting3

Long Distance Total Net New Office 2.5 Small BusinessLong Distance Winback Office 2.5 QC Business Basic

Server 2.5 Enterprise BronzeCICS/MICS + TNN Local Network1 Server 2.5 QC Enterprise Silver

CICS/MICS with all TNN Local Lines Server 4.0 Enterprise GoldCICS/MICS with 50% TNN Local Lines Server 4.0 QC Enterprise PlatinumCICS/MICS with all TNN Multi-lines Office 1.5 East Enterprise Platinum PlusCICS/MICS with 50% TNN Mutli-lines Office 2.5 East CICS/MICS with all TNN PRI Server 2.5 East CICS/MICS with 50% TNN PRI Server 4.0 East

BCM + TNN Local Network1 Managed Applications3 Desktop Back-up3

BCM with all TNN Local Lines TELUS Web Conferencing BasicBCM with 50% TNN Local Lines MS Exchange PremiumBCM with all TNN Multi-lines TELUS Internet Fax Premium PlusBCM with 50% TNN Mutli-lines Managed CRM by Entellium EnterpriseBCM with all TNN PRIBCM with 50% TNN PRIBCM with Business Internet IP Networks3

Business Internet (managed)Managed HostingManaged Ethernet AccessPrivate LineFrame RelayIP One4

Non - Eligible Products or SalesProfessional Service Charges, Installation or set up fees Network with CPE not purchased through TELUSNetwork only Sales Move Orders (move services to new location)Accessories to CPE (batteries, sets etc.) Consumer ADSL salesVoicemail, Call management Features, etc. Contracting month to month services with < 50% increase in revenue

Voice Products Data Products

license to win - program details How the multipliers work

Your incentive program points are based on the type of product sold (voice or data) and whether the sale involved more than one product.

The table below identifies the multipliers used in calculating your ‘license to win’ program points:

Voice Products Data Products

Single Product Sale 1.0 4.0

2 Product Sale 2.0 6.0

3 Product Sale 6.0 6.0

license to win- program detailsIncentive Examples Input Value

(Total Contract Value)

Multiplier ‘license to win’

program points

Exclusively YOURS® Incentive Earned

Long Distance- Net New Sale or Win back

$1,200.00 1.0 1,200 $6.00

Long Distance + ADSL $1,860.00 2.0 + 4.0 6,356 $31.80

Long Distance + ADSL + Backup

$2,004.00 6.0 + 6.0 + 6.0

12,024 $60.12

ADSL $659.40 4.0 2,638 $13.19

ADSL + Shared Hosting $1,020.00 6.0 + 6.0 6,120 $30.60

ADSL + Shared Hosting + Backup

$1,164.00 6.0 + 6.0 + 6.0

6,984 $34.92

CICS/MICS + TNN Network* $1,800.00 2.0 3,600 $18.00

*CPE & TNN network is considered a two product sale

license to win- program website How to register

Go to www.telusdealerprograms.com website Select REGISTRATION and follow the instructions To create a profile you need - Dealer Name, Sales Rep Name, business number,

SIN, home address, e-mail address, password and unique identifier (license to win number)

If you are currently registered in the Drive the Distance program, you will automatically be registered in the ‘license to win’ program. However you will need to update your Profile.

How to record your sales Go to www.telusdealerprograms.com website Click on CURRENT PROGRAM DETAILS Click on Add Sales Submission You will be prompted to Log in using your email address and password Then simply fill in all required information and then enter submit The system will automatically calculate your ‘license to win’ program points and

the associated incentive dollars.

license to win- entering sales

license to win- viewing results How to view your results

Go to www.telusdealerprograms.com website

Select CURRENT PROGRAM DETAILS

Click on View Results You will be prompted to enter

your email address and password

license to win- viewing results Other useful information on www.telusdealerprograms.com website

Sales tools Edit profile

Finally, To find out how well your are doing against the other participants in the program select VIEW Overall Results under CURRENT PROGRAM Details

This may be of interest to you because……..

What's new Bulletin Board Calendar of Events

license to win – more prizes!

Program also includes 4 Grand Prizes: American Express Travel Voucher for $4,000 will be awarded to

Top sales person in Eastern Canada and Top sales person in Western Canada

based on highest ‘license to win’ program points earned.

The Channel Managers with the highest achievement of TNN Revenues above their total sales target for the year will also receive a $4,000 American Express Travel Voucher. One award for the East and one for the West Channel Managers.

license to win

Questions?