laws on survey

7/31/2019 Laws on Survey

1/5

SURETY SYSTEMS

8020 Arco Corporate Drive, Suite 106 | Raleigh, NC 27617(919) 237.3165 | lawson.suretysystems.com

2011 Lawson S3 UsageSurvey Results

This survey reports the results of 650+ Lawson clients. It aims to serve as

a benchmark for the Lawson community as a whole. It explores topics

ranging from level of satisfaction of Lawson support, to technical

issues and concern over the sale of the company.


2/5

SURETY SYSTEMS


What industry vertical is your

company in?

Have you implemented Smart Ofce?

Are you using Lawson cloud services?

Select all of the following modules that

you have implemented.

How current are you on keeping up on

Lawson releases (MSPs, ESPs, etc...)?

50.5%

7.9%

16.7%13.5%

3.9%

3.9%

3.5%

Healthcare

Other

Retail

Financial

Education

Manufacturing

Government

96.1%

4.0%

Yes

No

97.7%

2.3%

Yes

No

41.0%

12.0%

30.7%16.4% Current

1 Version Back

2 Versions Back

3+ Versions Back

0 10 20 30 40 50 60

53.9%

43.4%

38.7%

Employee Self Service

46.0%ProcessFlow Integrator

Manager Self Service

Lawson Business Intelligence

39.3%Design Studio

4.1% Talent Management

1.7% Healthcare Analytics

13.4% Budget and Planning

23.5% Global HR

25.2% Mobile Supply Chain Management

38.7%Absence Management


3/5

SURETY SYSTEMS


How likely are you to upgrade your

current Lawson system?

What resources do you use to perform

Lawson upgrades (MSPs, ESPs, etc...)?

Do you run Lawson in a virtual server

environment?

Has browser compatibility affected

your usage of Lawson Portal?

What Lawson Disaster Recovery

elements do you have in place?

46.0%

24.7%

29.3%

Yes

No

Not familiar

73.6%

26.4% Yes

No

49.0%

8.8%

20.5% 13.8%

7.9%

Very Likely

Likely

Probably

Possibly

Not Likely

0 10 20 30 40 50 60 70 80

69.5%

57.4%

20.5%

16.4%

Conduct nightly backups to tape

Formal disaster recovery plan

Real-time (or near) replication of data

Standby server(s) in data center

3.5% Cloud technology

39.0%Standby server(s) inremote data center

0 5 10 15 20 25 30 35

34.6%

28.7%

13.5%

8.3%

In-house

In-house & 3rd party provider

3rd party provider

Lawson Professional Services

14.9%In-house &Lawson Professional Services


4/5

SURETY SYSTEMS


Are you a member of a local Lawson

user group?

nt) do you

How many users do you support on

your Lawson system?

How many employees are in

your company?

How large is your internal Lawson

support staff?

39.2%

29.4%

5.9%

19.3%

6.2%

0-2

3-5

5-9

10-15

15+

43.9%

25.6%

6.7%

15.9%

7.3%

5,000+

2,000-5,000

1,000-2,000

500-1,000

100-500

0-100 (0.6%)

0 5 10 15 20 25 30 35 40

35.7%

14.1%

7.1%

26.9%

10.2%

0.5%

0.8%

1.2%

1.8%

1.8%

1

2

3

4

10

5

6

9

7

8

65.7%

34.3%

Yes

No

What is your overall level of satisfaction

with the Lawson Applications you run (10

being the highest)?

28.5%

27.8%7.9%

24.4%

11.4%

2000+

1,000-1,500

500-1000

100-500

0-100


5/5

SURETY SYSTEMS


Are you concerned about the future

of the Lawson applications due to the

sale of the company?

Have you changed your Lawson

upgrade/project plans for the next 12

months due to the sale?

On which OS platform is your Lawson

system running?

Windows users: Which Unix utilities

are you using in your production

environment?

Windows users: Who should pay for the

MKS toolkit license issue?

76.2% 6.3%

17.5% Lawson

MKS

Lawson users

46.3%

8.8%

27.5%17.5%

Denitely

Somewhat

Not really

No

45.0%

55.0%

MKS Toolkit

Lawsons LUU

95.1%

4.9%

Yes

No

Thanks to all who participated in this survey. Its

purpose is to provide a snapshot of what others in

the Lawson ecosystem are doing and thinking.

Surety Systems is a leading provider of Lawson

consultants, utilizing a pool of over 2000

consultants to fulll requirements timelyand accurately. To learn more about us

go to lawson.suretysystems.com.

59.2%

10.8%

30.0%

Unix

Windows

iSeries

laws on survey

Documents