leadership in complex adaptive systems nursing 755
DESCRIPTION
Leadership in complex adaptive Systems Nursing 755. Maria- Idalia O. Lens, RN, PHN, MSN, NP-C. Gastroenterology Dept. Mission is to capture patients who have not been screened for CRC screening. FIT Sigmoidoscopy q 5 years Colonoscopy q 10 years. GI Staff. 4 Physicians 1 NP - PowerPoint PPT PresentationTRANSCRIPT
LEADERSHIP IN COMPLEX ADAPTIVE SYSTEMSNURSING 755Maria-Idalia O. Lens, RN, PHN, MSN, NP-C
GASTROENTEROLOGY DEPT
Mission is to capture patients who have not been screened for CRC screening.
FIT Sigmoidoscopy q 5 years Colonoscopy q 10 years
GI STAFF
4 Physicians
1 NP
12 RN’s
3 LVN’s
6 MA’s
ENVIRONMENT
3 sedation rooms
2 non sedation rooms
2 exam rooms
NP in the middle of dept (hears everything within dept)
TEAMS
Team (Team)
Team Me (No Team)
OUTLIERS
Do not belong to any team
Gets along with everyone
Able to adapt easily
Most funny
Reliable
ORGANIZATION
DREAM
LEADERS IN GASTROENTEROLOGY
Manager (transactional)
Chief (authentic)
Charge Nurse (avoidance)
GOALS OF GI DEPARTMENT
Increase Productivity
Increase CRC outreach
Decrease in staff
GI AMBIENCE
Morale is low
Not allowed to create change
COMPLEX SYSTEMS Tribalism
Panic
MY PLAN
Joined NPPPC (quality and safety) Challenge the process Model the way (Increase collaboration) Be inspired and inspire a shared vision Enable others to act Share my vision (Encourage the heart) Be honest
MED REC
KRWC only 10% being done Update all computers in medicine to include
toolbar for med rec One press button Get rid of paper form Increase more time with patients Decrease complaints from patients Increase medications no longer in use Meds in system still on patients chart from 2
years ago. Teach how to add OTC