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    A Leadership Story:

    A group of workers and their leaders are set a task of clearing aroad through a dense jungle on a remote island to get to thecoast where an estuary provides a perfect site for a port.

    The leaders organise the labour into efficient units and monitorthe distribution and use of capital assets progress isexcellent. The leaders continue to monitor and evaluateprogress, making adjustments along the way to ensure theprogress is maintained and efficiency increased wherever

    possible.

    Then, one day amidst all the hustle and bustle and activity, oneperson climbs up a nearby tree. The person surveys the scenefrom the top of the tree.

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    Leadership

    The ability to influence a group toward the achievementof goals

    Management is doing things right, leadership is doingthe right things

    (Warren Bennis and Peter Drucker)

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    What is Leadership?Leadership the process through which leaders

    exert such influence on other group members.

    Leader a person who can influence others to bemore effective in working to achieve their mutualgoals and maintain effective working relationshipsamong members.

    Leadership skills sum total of your ability to helpthe group achieve its goals and maintain aneffective working relationship among members.

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    Traits of the Excellent

    Leader

    Excellent leaders have:

    A vision and purpose.

    Clear goals.

    Strong commitment.

    Flexibility.

    An understanding of change. Active listening skills.

    Confidence to take risks.

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    Traits of the Excellent

    Leader

    Excellent leaders are:

    Knowledgeable about the total organization. Able to learn from mistakes.

    Excellent communicators/listeners.

    Able to speak clearly and effectively.

    Resourceful. Realistic.

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    Leadership Trait Theory

    Assumes that there are distinctive physical and psychologicalcharacteristics accounting for leadership effectiveness.

    Ghisellis six significant leadership traits: Supervisory ability (Getting the job done through others). Need for occupational achievement (Seeking

    responsibility). Intelligence (Good judgment, reasoning, thinking

    capacity). Decisiveness (Solve problems and make decision). Self-assurance (Copes with problems, self-confidence). Initiative (Self-starting).

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    Behavioral Leadership TheoriesAssume that there are distinctive styles thateffective leaders use consistently, or, that goodleadership is rooted in behavior.

    Basic leadership styles

    Autocratic (Theory X) Democratic (Theory Y) Laissez-faire (free-rein)

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    Leadership BehavioralTheory:

    Lewin Studies

    Democratic Style -the leader takescollaborative, reciprocal, interactiveactions with followers; followers havehigh degree of discretionary influence

    Laissez-Faire Style -the leader fails toaccept the responsibilities of the position;creates chaos in the work environment

    Autocratic Style -the leader uses strong,directive, controlling actions to enforce therules, regulations, activities, & relationships;followers have little discretionary influence

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    The research found that leadership consist of twoseparate dimensions:

    Job centered leadership behavior.

    Attempts to build work group performance by payingattention to efficient completion of the task. Principleemphasis is on the task.

    Employee centered leadership behavior.

    Attempts to build work group performance by payingattention to the human aspects of the group, primaryconcern is the person.

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    Ohio State/U. of Michigan ModelHigh consideration

    (employee centered)

    and

    Low structure(job centered)

    High structure(job centered)

    and

    High consideration(employee centered)

    123

    4Low consideration

    (employee centered)

    and

    Low structure(job centered)

    High structure(job centered)

    and

    Low consideration(employee centered)

    Initiating structure

    (job centered)HighLow

    Consid

    eration

    (employeece n

    tered)

    High

    Low

    3

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    The Leadership Grid

    The Managerial Grid: Blake and Moutons model identifyingthe ideal leadership style as having a high concern for bothproduction and people.

    Five major styles (out of 81 possible)

    The impoverished management (1,1) Authority-obedience (9,1)The country club management (1,9)The organization man management (5,5)The team management (9,9)

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    The Leadership Grid

    1,9 9,9

    9,11,1

    5,5

    Concern for production

    High 9

    9 High

    Low 1

    Low 1

    Concer

    nfor

    people

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    Leadership Grid Definitions

    Leadership Grid an approach to understanding aleaders or managers concern for results (production) and

    concern for people.

    Organization Man (5,5) A middle-of-the-road leader.

    Authority Compliance Manager (9,1) a leader who

    emphasizes efficient production.

    Country Club Manager (9,1) a leader who creates ahappy, comfortable work environment.

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    Leadership Grid Definitions Team Manager (9,9) a leader who builds a highly productive team

    of committed people.

    Impoverished Manager (1,1) A leader who exerts just enougheffort to get by.

    Paternalistic father knows best Manager(9+9) a leader who promises reward and threatens punishment.

    Opportunistic whats in it for me Manager (Opp) a leaderwhose style aims to maximize self-benefit.

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    Leadership Grid

    High9

    8

    7

    6

    5

    4

    3

    2

    1

    Concern for production

    Concernfor

    People

    1,9Country club

    management

    5,5

    Organization man

    management

    Impoverishedmanagement

    1,1

    9,9Team

    management

    Authority-

    obediencemanagement

    9,1

    SOURCE: The Leadership Grid figure, Paternalism Figure and Opportunism from Leadership Dilemmas - Grid Solutions, by Robert R. Blake and Anne Adams

    McCanse. (Formerly the Manageerial Grid by Robert R. Blake and Jane S. Mouton). Houston: Gulf Publishing Company, (Grid Figure: p. 29, Paternalism Figure: p.

    30, Opportunism Figure: p. 31). Copyright 1991 by Blake and Mouton, and Scientific Methods, Inc. Reproduced by permission of the owners.

    1 2 3 4 5 6 7 8 9 HighLow

    Opportunistic

    management

    9+9

    Paternalism/Maternalis

    mmanagement

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    Fiedlers Contingency Theory

    Fiedlers Contingency Theory - classifies the favorableness of the leaders situation

    Least Preferred Coworker (LPC) - the person a leader has least preferred towork with over his or her career.

    Task Structure - degree of clarity, or ambiguity, in the groups work activities.

    Position Power - authority associated with the leaders formal position in theorganization.

    Leader-Member Relations quality of interpersonal relationships among aleader and group members

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    Contingency Leadership Model

    Question 1Are leader-

    memberrelations good

    or poor?

    Question 2Is the task

    structured orunstructured?

    Question 3Is position

    power strongor weak?

    AppropriateStyle

    Situa

    tion

    1 Task

    2 Task

    3 Task

    4

    Relationship

    5

    Relationship

    6

    Relationship

    7 Either

    EndStart

    Strong

    Weak

    Strong

    Weak

    Strong

    Weak

    Strong

    Weak

    Structured

    Structured

    Unstructured

    Unstructured

    Good

    Poor

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    Path Goal Theory ofLeadership

    A contingency theory of leadershipbased on expectancy theory of

    motivation that relates severalleadership styles to specificemployee and situational

    contingencies.

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    Effective leaders influence employee satisfaction and performanceand performance by making their need satisfaction contingent oneffective job performance.

    Leadership Styles: Directive

    Supportive

    Participative

    Achievement oriented

    Contingencies of Path Goal Theory Skill and experience Locus of control

    Task structure

    Team dynamics

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    Path Goal Theory

    EmployeeContingencies

    Skills andexperience

    Locus of controlLeader behaviorsDirective

    Supportive

    Participative

    Achievement-oriented

    Leadereffectiveness

    Employeemotivation

    Employeesatisfaction

    Leaderacceptance

    EnvironmentalContingencies

    Task structure

    Team dynamics

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    Path Goal Theory

    Directive Supportive Participative Achievementoriented

    Employee Contingencies

    Skill andexperience

    Low Low High High

    Locus of control External External Internal Internal

    Environmental Contingencies

    Task structure Non-routine Routine Non-routine ?

    Team dynamics Negative norms Low cohesion Positive norms ?

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    Hersey-Blanchard SituationalLeadership Model

    Immature

    Employees

    Low High

    High

    Low

    Mature

    Employees

    Willing/Able Unwilling/able Willing/unable Unwilling/unable

    4 3 2 1

    Leaders concern with task

    Leaders

    concern

    with

    relationship

    SOURCE: Adapted from P. Hersey and K. H.

    Blanchard, Management of Organizational

    Behavior: Utilizing Human Resources, 3rd ed.

    (Upper Saddle River, N.J.: Prentice-Hall,

    1977),170.

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    As atransformational leader,I inspire and excite

    followers to high levels

    of performance.

    Developments inLeadership Theory

    Transformational Leadership

    As atransactional leader,

    I use formal rewards& punishments.

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    Transformational Leadership

    Transformational leadership: focuses on the behaviorsof successful top-level managers.

    Three acts: Recognizing the need for revitalization. Creating a new vision. Instituting a change.

    Transformational leadership styles: Charismatic Leadership Transactional Leadership

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    Charismatic Leadership

    Charismatic Leadership - the use, by a leader, ofpersonal abilities & talents in order to have profound &

    extraordinary effects on followers

    Charisma - means gift in Greek Charismatic leaders use referent power

    Potential for high achievement & performance

    Potential for destructive & harmful courses of action

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    Five Types of Followers

    Dependent, uncritical thinking

    Independent, critical thinking

    Passive Active

    Alienatedfollowers

    Survivors

    Sheep

    Yes

    people

    Effectivefollowers

    SOURCE: Reprinted by permission of

    Harvard Business Review. From In

    Praise of Followers, by R. E. Kelley,Vol. 66 1988, p. 145. Copyright 1988

    by Harvard Business School Publishing

    Corporation.

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    Guidelines for Leadership

    Unique attributes, predispositions, & talents of each leadershould be appreciated

    Organizations should select leaders who challenge but notdestroy the organizational culture

    Leader behaviors should demonstrate a concern for people;it enhances follower well-being

    Different leadership situations call for different leadership

    talents & behaviors Good leaders are likely to be good followers

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    Leadership

    Good leaders dont ask more than theirconstituents can give, but they often askandgetmore than their constituents intended togiveor thought it was possible togive.

    John W. Gardner,Excellence, 1984

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    Emerging Issues in Leadership

    Trust

    Leading Virtual Teams

    Emotional Intelligence

    Women Leaders