LEADERSHIPLEADERSHIPWORKSHOPWORKSHOP

JEFF JANSSEN, M.S.

Mike KrzyzewskiDuke Men’s Basketball

“Talent is important. But the single most important ingredient after you get the talent

is internal leadership.It’s not the coaches as much as one single

person or people on the team who set higher standards than that team would

normally set for itself. I really believe that that’s been ultimately important for us.”

Chuck NollPittsburgh Steelers

“On every team, there is a core group that sets the tone for everyone else.If the tone is positive, you have half

the battle won. If it is negative, you are beaten before you even walk out on

the field.”

Kay YowNC State Women’s Basketball

“The quality of your team leaders can make or break your season.”

Mike CandreaArizona Softball

“Having great leadership is a big key to success. It’s really the leaders’ team

because they are the ones who the rest of the team, especially the freshmen,

look up to when setting the standards.Our team will go as far as our leaders

are willing to take us.”

Responsibilities of Being aResponsibilities of Being aTeam Captain/LeaderTeam Captain/Leader

1. Lead drills, warmups, etc.

2. Set mental/emotional tone for team.

3. Keep coaches informed.

4. Provide input on team decisions.

5. Talk with struggling teammates.

6. Handle team conflicts.

7. Organize team activities.

8. Be loyal to coaches.

Challenges and Risks of Being aChallenges and Risks of Being aTeam Captain/LeaderTeam Captain/Leader

1. Always being watched.

2. Trust and respect are fragile.

3. Mediator between coaches/athletes.

4. Must deal with conflict.

5. Will not always be liked/popular.

6. Will take heat when things go wrong.

7. Could be disappointed.

Benefits of EffectiveBenefits of EffectiveTeam LeadershipTeam Leadership

1. Ensure high team standards.

2. Strong work ethic.

3. Keep team focused.

4. Help team overcome adversity.

5. Better team chemistry.

6. Help newcomers adjust.

7. Help coaches understand team.

8. Take care of business in classroom.

9. Do the right thing on and off campus.

Satisfaction of helping others.

Great for college/resume.

Skills for jobs, relationships, & life.

Steve YoungSteve YoungSan Francisco 49ersSan Francisco 49ers

“Leadership isn’t really about leading people.

It is about getting them

to follow you.”

The Team Captain’sThe Team Captain’sLeadership ModelLeadership Model

Encourager

Enforcer

LEADER BY

EXAMPLE

VOCAL

LEADER

Commitment Confidence

Composure Character

LEADER BY EXAMPLELEADER BY EXAMPLE

LEADER BY

EXAMPLE

Commitment Confidence

Composure Character

“Mastery of others is strength.

Mastery of self is true power.”

Lao Tzu

LEADER BY EXAMPLELEADER BY EXAMPLE

1. Commitment

• vision of where you want to go

• self motivated

• one of the hardest workers

• passionate, it’s a priority

• competitive

“The second I let down, particularly if I’m perceived as the leader of my team, I give others an opening to let down as well. Why not? If the person out front takes a day off or doesn’t play

hard, why should anyone else?”

Michael Jordan

COMMITMENT CONTINUUM™COMMITMENT CONTINUUM™

resistant - reluctant - existent compliant - committed - compelled

ob

sess

ed

LEADER BY EXAMPLELEADER BY EXAMPLE

2. Confidence

• believes in self, solid sense of self, maturity

• wants to perform in big moments

• aggressively plays to win instead of not to lose

• resilient response to failure

“One person with confidence is a majority.”

LEADER BY EXAMPLELEADER BY EXAMPLE

3. Composure

• able to manage emotions

• displays enthusiasm, positive attitude

• stays calm under pressure

• tempers negative emotions

“When things aren’t going well, it’s not what a leader says, it’s how a leader looks that

matters.”

Mike Krzyzewski, Duke Men’s Basketball

LEADER BY EXAMPLELEADER BY EXAMPLE

4. Character

• does the right thing

• responsible, accountable, reliable, punctual

• honest/trustworthy

• treats others with respect - no gossip

“Leadership is a potent combination of strategy and character.

But if you must be without one, be without the strategy.”

General H. Norman Schwarzkopf

LEADER BY EXAMPLELEADER BY EXAMPLE

LEADER BY

EXAMPLE

Commitment Confidence

Composure Character

VOCAL LEADERVOCAL LEADER

Encourager

Enforcer

LEADER BY

EXAMPLE

VOCAL

LEADER

Commitment Confidence

Composure Character

VOCAL LEADERVOCAL LEADER

5. Encourager - Servant Leader

A. Servant - it’s about the team

• takes the newcomers under their wing

• listens, empathizes, keeps confidential

• does the dirty work

“When I viewed myself as a servant of the other coaches and players, things went better for our

team and me personally. This did not mean that I was any less demanding… It did mean however,

that I was there to do whatever I could to help them accomplish team objectives and mature

into better people.”

Tom Osborne, Nebraska Football

VOCAL LEADERVOCAL LEADER

5. Encourager - Confidence Builder

B. Builds confidence of teammates

• understands each teammate

• helps teammates feel good about themselves

• supports struggling teammates

“Vocal leadership is so powerful. Remaining positive is the hardest part. It’s easy to take on a

negative tone. When I get frustrated, my tone changes and sometimes instead of encouraging

people, it can break down.”Julie Foudy, US Soccer National Team

VOCAL LEADERVOCAL LEADER

5. Encourager - Refocuser

C. Keeps team positive/focused under adversity

• emotionally intelligent to sense mood of team

• refocuses team back on task at hand

• purveyor of hope

“Peak Performance isn’t about your ability to focus.

Peak Performance is about your ability to refocus.”

Ken Ravizza

TEAMMATE MENTAL GAMETEAMMATE MENTAL GAMEASSESSEMENTASSESSEMENT

What motivates him/her?

How confident is he/she? Why?

How does he/she handle pressure/adversity?

When does he/she get frustrated, down, angry?

What can I do/say to refocus him/her?

Who does he/she trust most/least on the team?

How does he/she feel about her role?

How is his/her relationship with the coaches?

How would I describe my relationship with him/her?

What are his/her biggest strengths?

What are his/her biggest weaknesses?

VOCAL LEADERVOCAL LEADER

5. Encourager - Team Builder

C. Promotes a sense of team unity and chemistry

• establishes & focuses team on a common goal

• helps teammates understand & accept roles

• promotes team bonding, combats cliques

“If you want to build an atmosphere in which everybody pulls together to win, then you, as a leader have to recognize that it all starts with

you. It starts with your attitude, your commitment, your caring, your passion for

excellence, your dedication to winning. It starts with the example you set.”

Pat Williams, Senior Executive Vice President, Orlando Magic

VOCAL LEADERVOCAL LEADER

6. Enforcer - courage to confront

• holds self and teammates accountable

• constructively confronts undisciplined teammates

• confront in the spirit to help, not belittle

• not afraid to get tough from time to time

• firm, fair, direct, honest

• stops gossip in tracks

• knows when to involve coaches

“Go Hard or Go Home!”

VOCAL LEADERVOCAL LEADER

Encourager

Enforcer

LEADER BY

EXAMPLE

VOCAL

LEADER

Commitment Confidence

Composure Character

CAPTAIN’S WEEKLYCAPTAIN’S WEEKLYMONITORING SHEETMONITORING SHEET

SELF LEADERSHIP

How would I rate myself as a leader?

What went well? (highlights)

What didn’t go so well? (concerns)

What might I do differently? (lessons)

TEAM LEADERSHIP

What is mood of team?

(focus, confident aggressive, chemistry, tired)

Who is struggling - how might I help?

What should I prepare for or guard against?

Observations/comments:

ANYWAYANYWAYThe Paradoxical CommandmentsThe Paradoxical Commandments

by Dr. Kent M. Keithby Dr. Kent M. Keith

People are illogical, unreasonable, and self-centered.Love them anyway.

If you do good, people will accuse you of selfish ulterior motives.Do good anyway.

If you are successful, you will win false friends and true enemies.Succeed anyway.

The good you do today will be forgotten tomorrow.Do good anyway.

Honesty and frankness make you vulnerable.Be honest and frank anyway.

ANYWAYANYWAYThe Paradoxical CommandmentsThe Paradoxical Commandments

by Dr. Kent M. Keithby Dr. Kent M. Keith

The biggest men and women with the biggest ideas can be shot down by the smallest men and women with the smallest minds.Think big anyway.

People favor underdogs but follow only top dogs.Fight for a few underdogs anyway.

What you spend years building may be destroyed overnight.Build anyway.

People really need help but may attack you if you do help them.Help people anyway.

Give the world your best and you’ll get kicked in the teeth.Give the world your best anyway.

LEADERSHIPLEADERSHIPWORKSHOPWORKSHOP

JEFF JANSSEN, M.S.