leading from purpose · 3. leadership crucibles 4. self-awareness 5. core values 6. find your sweet...
TRANSCRIPT
Leading From PurposeClarity of Focus and the Confidence to Act in Times of Great Uncertainty
NICK CRAIG
are wasting their time - even when hard at work.”
• Marcus Aurelius 180 AD
“People who labor all their lives but have no purpose,
“What do you want to be when you grow up?
Why has Purpose become so popular?
7
Why has Purpose become so popular?
Proprietary and Confidential © Authentic Leadership Institute 8
1. What is your Life Story?
2. Why Leaders Lose Their Way
3. Leadership Crucibles
4. Self-Awareness
5. Core Values
6. Find Your Sweet Spot
7. Build your Support Team
8. Integrated Life
9. Purpose
10. Empower Others to Lead
11. Optimize your Leadership Effectiveness
12. Personal Leadership Development Plan
VIEW FROM 2007
12 Elements of Authentic
Leadership
8
To be the white-water raft guide who gets you safely to the other side
What Uncertainty?
How do you lead yourself?
“To help others thrive in paradox and ambiguity for things that really matter” ~ Jostein Solheim
Jostein Solheim
“To help others thrive in paradox and ambiguity
for things that really matter”
“Everybody is a genius…
…but if you judge a fish by
its ability to climb a tree, it
will live its whole life
believing that it is stupid.”
~ Albert Einstein
Purpose is the unique gift that you bring to the
world
• Only happens when you show up
• No one can give it to you or take it away
• Works in all contexts of your life
• What has been leading you all your life
• But, only If you are listening…
Brings meaning to life's challenges
• You love it
• You are very good at it
• You are paid well for it
• The world needs it
• You resist it
• You are humbled by it
• It isn’t the easy path
• And, you have to do it anyway
Purpose Required Purpose not Required
Proprietary and Confidential © Authentic Leadership Institute 21
Purpose Matters
21
2.8 X
2.2 X
93%
more likely to stay with their organizations
higher job satisfaction
more engaged at work
Employees who derive meaning from their work:
20,000+
global
respondents
25
industries
All
Career levels
Proprietary and Confidential © Authentic Leadership Institute 22
Current State of Leadership
22
70%
56%
100%
More satisfied with their jobs
More engaged
More likely to stay with their
organization
Those leaders that employees felt had clarity
of purpose and communicated it inspired their
employees to be:
20,000+
global
respondents
25
industries
All
Career levels
Magical momentsas a kid, that are the essence of
who we are
1
Crucible experiences that show us the gift
2
Something we love that has and will always be a
part of who we are
3
Three Major Sources of Purpose
Magical momentsas a kid, that are the essence of
who we are
1
Crucible experiences that show us the gift
2
Something we love that has and will always be a
part of who we are
3
Three Major Sources of Purpose
Geert
“To Dig and always
find the medal”
Geert WijnhovenGroup Treasurer
Geert
“To Dig and
always find
the medal”
26
Magical momentsas a kid, that are the essence of
who we are
1
Crucible experiences that show us the gift
2
Something we love that has and will always be a
part of who we are
3
Three Major Sources of Purpose
Magical momentsas a kid, that are the essence of
who we are
1
Crucible experiences that show us the gift
2
Something we love that has and will
always be a part of who we are
3
Three Major Sources of Purpose
Joseph VASILHead of ACM
“Producer of the multiplayer game – A Better World”
Because I can design the framework to engage people to a journey to create a greater good. And having fun in the process.
Step 4 – 1 yearStep 3 – 2/3 years
Step 2 – 3/5 years
You are living your Leadership Purpose 80%+
of the time, how are you showing up in the
world?
What’s your unique leadership signature?
What has been achieved that really
matters to you? (Describe what you’ve
accomplished in measurable terms.)
Where are you fully living your purpose?
If you’re living your leadership purpose 60%+
of time, how will you know?
What has been achieved that really matters
to you?
On
th
e jo
bO
uts
ide J
ob
Increase the speed of the game
New Customers + 15%
NPS 62%
Next level
NPS 70% / WSM Beyond Banking project
Child 2.0 up and running
Get finance and start specific sustainable
communities (like recycling, energy
harvesting, learning NGOs etc.) on top of
the Growing Ideas NGO
Multiplayers are increasing stamina
WPC – 85% / Love Brand 80%
Turnover - 15%
Next Level
Turnover – 5-10%
Sasha to school and Nick to kindergarden
The 2 months honeymoon
Starting the “Thinkers Community”
Financial sustainability – chapter 1
Change the rules
Reinvent the distribution – open system
arhitecture
Next level
20% of new production by non-tied agents
Adopt child 3.0
Growing Ideas & “Sustainable Communities” &
“Thinkers Community=> new political movement
in Romania
Financial sustainability – chapter 2
Step 5
Living my Purpose in the next 6 months must include (1-3 actions that really matter to achieve 1 year goals):
• CX program roll-out (peoples knowledge and attitude – Sales Bootcamp + CX training, Love Brand)
• Tragic to Magic project – implement the first phase (usual banking situations) and start the 2nd phase (unusual life situations)
• Start the Recycling Community
Step 6
Living my Purpose in the next 3 months must include (1-3 actions that really matter to achieve 6 month goals):
• Define the CX objectives, tactics, implementation and communication plan
• T2M - Finalize the situations, response actions and proof of success
• Find a partner for the Recycling Comm.
Step 7
Living my Purpose in the next 30 days must include (1-3 actions that really matter):
• CX - Select the external supplier that will help defining the plans
• T2M – customer validations
• Interview potential partners for the Recycling Project
Step 8
Which strategies will you put in place to deliver on step 5-7 (e.g., strengthening relationships, learning from others, reflection, better leveraging your
team, executive coaching, etc.)
• Stronger team (better skills, stronger relationships) –reorganize the Channels Dev. & Sales Force Knowledge and Development
• Leadership Purpose
• Enlarge the support functions for the daily tasks – The Guerilla Team
• Board of Directors (Sorin, Diana, Irina A, )
• Reconnect with my mentors (Sorin & Diana)
• CompleteMe (mind, body and soul) routine as a habit
GAME STATUS
The ING Experience, 2016 - 2019
32
Top Team
Senior
Executive
5000+
Managers
12,000 - 25,000
Employees
TFLP
High touch
TFLE
Shared CLI/ING delivery
Purpose to Impact Program (PI)
CLI methodology and oversight
Primarily delivered by ING
Curre
nt S
tate
Futu
re S
tate
Dialogue with Jim
Beach Head of HR for ING USA
