leading high performance teams
TRANSCRIPT
1© Life Cycle Institute© Life Cycle Institute
Leading High Performance Teams
2© Life Cycle Institute
There is an “i” in “Team”…High performance teams are made up of high performance individuals.
3© Life Cycle Institute
5 behaviors are common and consistent
among high performance team leaders.
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2
3
4
5
Share Goals
Align Goals
Measure Fairly
Delegate Authority
Recognize Results
F
I
R
`$
4© Life Cycle Institute
Share Goals
• Individuals learn, change and produce results
Individual behavior
• Drive individual behavior
• Include individuals in establishing team goals
• Individuals then share the team goals
• Leader can use Impact Maps to create direct line of sight
Individual behavior >>> Shared Goals
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5© Life Cycle Institute
Align Goals I
• Align team goals with individual strengths and
aspirations
Strengths – individual does naturally and has passion for it
Aspirations – individual wants to do and has passion for it
• How can each individual contribute to the goal?
• Seek ways to mitigate weakness, leverage strengths
• Review these attributes often – strengths and
aspirations change
Increased learning, change in lifestyle, change in life situation
6© Life Cycle Institute
Linking Business Outcomes
Business
Objectives
Establish our organization as a state-wide leader in
technical skills preparation
Team
GoalsIncrease enrollment by 10% in STEM courses
Individual
Goals
Partner with area High Schools and PLTW programs to
increase awareness of Community College technical
programs
Individual
Behavior
Create technical career path maps based on 2-year
programs to share with local high-school career
counselors
Develop craftsman shortage presentation for local high
schools and job placement organizations
7© Life Cycle Institute
Measure Fairly
• Focus on individual impact on results
• Include individual team members in process of creating
measures
• Responsibility and authority to impact measure
• Individuals drive team performance
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Delegate Authority `
Give
Orderssss
High Performance
Leader
Low Performance
Boss
Give autonomy u Micromanage
Delegate to team v Do the job
Tell “What” w Tell “How”
Lead by asking questions x Give orders on how to execute
9© Life Cycle Institute
The Power of Full Engagement Jim Loehr and Tony Schwartz
Old Paradigm New Paradigm
Manage Time Manage Energy
Avoid Stress Seek Stress
Life is a marathon Life is a series of sprints
Rewards fuel performance Purpose fuels performance
Self-discipline rules Rituals rule
The Power of Positive Thinking The Power of Full Engagement
10© Life Cycle Institute
Recognize Results $
• Team, group and individual results
• Frequent communication – as often as weekly
Written
Verbal
• Celebrating individuals – specific impact on team goals
• Pay team performers
If 20% perform 80%, should be paid proportionately
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Performer Needs/Rewards/Recognition
Performance Needs Rewards
High Performers Individual attention Team-based rewards
Individual recognition
Rewards for specific contributions
Solid Performers Support
Removal of barriers
Team, performance-based rewards
Team recognition
Low Performers Individual help Low or no rewards based upon
ongoing discussions of performance
issues
12© Life Cycle Institute
Recap – 5 Common BehaviorsLeading a High Performance Team
1
2
3
4
5
Share GoalsDriving individual behaviors to develop shared goals. These then become
the goals shared across the team or team goals.
Align GoalsAlign the organizational goals with individual’s strengths and aspirations.
Review goals often; these change with increased knowledge, lifestyle & life changes.
Measure FairlyFocus on measures that individuals can impact. Seek input from individuals on
setting the measures, creating their responsibility for impacting results.
Delegate Authority Don’t: Micromanage, do the job, tell “how”, give orders
Do: Delegate, empower, tell “what”, lead and mentor through questions
Recognize ResultsTeam results and individual results. Frequent communication - written or verbal
acknowledgement of achievements and contribution to group success.
Compensate star performers.
13© Life Cycle Institute
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The Life Cycle Institute is the learning, leadership and
change management practice at Life Cycle Engineering.