lean management
TRANSCRIPT
Lean Management
Andreas Hägglund
Lean Management
Lean is about maximizing customer value while minimizing waste.
Creating more value for customers with fewer resources through continuous improvement.
The Roots
• Venice boatbuilders
• Toyota Production System
• KaiZen & Lean Management
• The Goal
• Total Quality Management
• W Edwards Deming
• Taiichi Ohno
• Hirotaka Takeuchi
• Eliyahu M Goldratt
The Lean House
Transparency &
Visualization
Continuous Improvement
Respect for people &
Empowerment
Value
Continous Process Flow
Organizational Learning
System’s Thinking
Systems Thinking
People
Process
Structure
Organizational learning
Plan
Do
Check
Adjust Think again
Assume
Organizational learning
Plan
Do
Check
Adjust Think again
Assume
Organizational learning
Plan
Do
Check
Adjust Think again
Assume
Visualization
• Visualize the workflow
• Visualize the work
• Empower people
Because:
• Provides feedback
• Answers questions not asked
Visualize the workflow
To do Doing Done
Visualize the work
To do Doing Done
Find speakers
Schedule sessions
Market event
Find moderators
Describe sessions
Translate texts
Build Venue
Evaluate project
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Design venue
Design catalobue
Set up website
Hightlighting problems
To do Doing Done
Find speakers
Schedule sessions
Market event
Find moderators
Describe sessions
Translate texts
Build Venue
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Design venue
Design catalobue
Set up website
Evaluate project
Increasing transparency
To do Doing Done
Find speakers
Schedule sessions
Market event
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Design venue
Design catalobue
Set up website
Reviewing
Build Venue
Translate texts
Evaluate project
Collaborating
To do Doing Done
Find speakers
Schedule sessions
Market event
Find moderators
Describe sessions
Translate texts
Build Venue
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Design venue
Design catalobue
Set up website
Reviewing
Bo
b t
he
Bu
ide
r A
nd
reas
Translate texts
Evaluate project
Adding work
To do Doing Done
Find speakers
Schedule sessions
Market event
Find moderators
Describe sessions
Translate texts
Build Venue
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Design venue
Design catalobue
Set up website
Reviewing
Bo
b t
he
Bu
ide
r
Describe sessions
Translate texts
Describe sessions
Translate texts
Describe sessions
Translate texts
Describe sessions
Translate texts
Design catalobue
Set up website
An
dre
as
Translate texts
Evaluate project
Answering questions not asked
To do Doing Done
Find speakers
Schedule sessions
Market event
Find moderators
Describe sessions
Translate texts
Build Venue
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Design venue
Design catalobue
Set up website
Reviewing
Bo
b t
he
Bu
ide
r
Describe sessions
Translate texts
Describe sessions
Translate texts
Describe sessions
Translate texts
Describe sessions
Translate texts
Design catalobue
Set up website
An
dre
as
Translate texts
Evaluate project
Find moderators
Describe sessions
Translate texts
Find moderators
Describe sessions
Translate texts
Design venue
Design catalobue
Set up website
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Identify the valuestream
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Shorten it
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Optimize the whole
Useless by itself
Involves many people
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Optimize the whole Learning opportunities
Write draft
Review Illustrate Finalize Publish
Distribute
Are you to busy to improve?
Slide removed for copyright reasons.
Slide used during presentation can be found at https://hakanforss.wordpress.com/too-busy-to-improve/
Respect Do You...
...Support your staff
...Control your staff
”A bad system will beat a good man everytime”
Empowerment
Flow
Removing the bottle neck is the fastest way to improve
Increasing flow is the best way to get feedback
Continuous improvements
Local optimization
Unnecessary documents
Unnecessary queues & wait
Multiple approvals
Inadequate resources
Resource optimization
Resource optimization
• Produces low quality products that are delivered late
Because
• No chance of making up time
• No time to find defects
• No time to do rework
Speed optimization
• Usually translates to high quality products with higher Return on Investment
Because
• More time to find defects
• More time to make money
Different types of waste
• Mura – Uneveness
• Muri – Overburden
• Muda – Waste / Uselessness
7 types of uselessness
1. Defects 2. Overproduction 3. Damage 4. Waiting 5. Inventory 6. Movement 7. Processing & work in progress
It’s a way of thinking
”The more inventory a company has the less likely it is that it will have what it
need”
”The more work in progress a company has, the less likely it is that it can handle
changes”
How to start
Go See For Yourself
Reward the right behavior
Do you reward solving problems or maintaining status quo
Start where you are
Summary
Transparency &
Visualization
Continuous Improvement
Respect for people &
Empowerment
Value
Continous Process Flow
Organizational Learning
System’s Thinking
What industries are suitable?
”If you keep doing what you’ve always done, you will keep getting what you’ve always got”
”Learning is not compulsary,
neither is survival”
Thank you!
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