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BEGINNERS GUIDE TO BASIC CONVERSATIONAL ARABIC

OTE HUMAN RESOURCES ISSUE NO. 1/2001 1

II NN DD EEXX

Introduction

Greetings

Numbers / Days / Months

Commonly Used Words

Telephonic Communication

Common Words / Sentences in Sales Context

Common Words / Sentences in Parts Context

Common Words / Sentences in Service Context

Commonly Used Words In Automobile Field

Response Sheet


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INTRODUCTION

We are pleased to present a simple guide to enable you to acquire Basic

Conversational Skillsin the Arabic Language.

This guide will introduce you to most of the commonly used words andsentences. Additionally we have also incorporated some of the commonphrases that are used in a Sales / Service / Parts context.

Language learning for adults is a complex process. Success in this fieldhappens only when the learner is willing to shed his inhibitions and start usingthe language in his day-to-day interactions. Though a few mistakes could bemade in the initial stages, these would soon be overcome with regular

practice and usage.

This guide book has been developed by Human Resources in consultationwith some of our operating personnel and our Communication Team. Weseek your feedback on this to enable us to further improve on the same. Ifyou would like additional words / phrases to be incorporated in the futureissues of this guide, please send us these details in the response sheet whichis attached and the same will be taken up for consideration when the nextissue is made.

We do hope that you will find this guide to be a valuable reference and self-study guide.

Best wishes:

R. NandaHuman Resources


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GREETINGS

ENGLISH ARABIC

HELLO A SALAMU ALEKUMREPLY ALEKUM SALAM

GOOD MORNING SABAH ALKAIRREPLY SABAH ANOUR

GOOD EVENING MASSA ALKAIRREPLY MASA ALNOOR

GOOD NIGHT TASBA ALA KAIRREPLY WINTA MAN AHAL AL KHER

GOOD BYE MA SALA MAREPLY FEI MAN ALLAH

HOW ARE YOU ? (M) KEIF HALAKI M FINE AL HAMDULILLA/ZAIN

HOW ARE YOU ? (F)KEIF HALISH / ICHI M FINE AL HAMDULILLA/ZAIN

HOW IS YOUR HEALTH ? KAIF AL SAHA

HOW IS YOUR FAMILY ? KEF AL AYILA / KEF EL OSRA/KEF AWLADAK

HOW IS EVERYTHING ? KEF HALAK / KULSHEI TAMMAM ?

THANKS FOR THE GOD HUMDULILLAH

BY THE GRACE OF GOD INSHA ALLAH

GOD BLESS YOUMORE THAN WELCOME

HAIYAK ALLAH


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NNUUMMBBEERRSS // DDAAYYSS // MMOONNTTHHSS

1 WAHAD 11 HIDASHAR 30 TALATHINE2 ITNAIN 12 TINASHAR 40 ARBAINE3 THALATHA 13 TALATHASHAR 50 KAMSEINE4 ARBA 14 ARBATHASHAR 60 SITHEINE5 KAMSA 15 HUMUSTASHAR 70 SABEINE6 SIT-TA 16 SITHASHAR 80 TAMANEINE7 SABAA 17 SABATHASHAR 90 THISSEINE8 TAMANIYA 18 TAMANTHASHAR 100 MEYA9 TESSA 19 THISSATHASHAR

10 ASHRA 20 ISHREEN

100 MEYA 1000 ALF 10000 ASHRATHALAF200 METENE 2000 ALFAINE300 TALATHMEYA 3000 TALATHALAF400 ARBAMEYA 4000 ARBATHALAF500 KAMSAMEYA 5000 KAMSTHALAF600 SITHAMEYA 6000 SITHATHALAF700 SABAMEYA 7000 SABATHALAF

800 TAMANMEYA 8000 TAMANTHALAF900 THISSAMEYA 9000 THISSATHALAF

SATURDAY YOUM A SAPTSUNDAY YOUM AL AHADMONDAY YOUM AL ETHNEEN

TUESDAY YOUM AL THALATHAWEDNESDAY YOUM AL ARBA

THURSDAY YOUM AL KAMISE

FRIDAY YOUM AL JUMA

J ANUARY YANAYERFEBRUARY FEBRAYERMARCH MARSAPRIL APREELMAY MAYU

J UNE YOUNIYOJ ULY YOULIYOAUGUST

AGUSTUSSEPTEMBER SEPTEMBER


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OCTOBER OCTOBERNOVEMBER NOVEMBERDECEMBER DECEMBER

COMMONLY USED WORDS

I ANNA MOVE TAHARRAKYOU ANTA STOP WAQAFHE HUWA PROBLEM MUSHKILASHE HIA NO PROBLEM MA MUSHKILATHEY HUM UNDERSTAND FAHAMTHEM HUM KNOW AARAF

WE NAHNU DON'T KNOW MAI AARAFYES AIWA or NAAM SALES DEPT. KASAM AL BAIYANO LA MAFI PARTS DEPT. KASAM AL KATTHAOK TAIYYUB SERVICE DEPT. KASAM AL KHIDMAGOOD ZAIN or TAIYYUB SPEAK / TALK ZIKR / TAKALAMBAD MAFI ZAIN ASK SOAALHERE HUNA WANT OREEDTHERE HINNAK DON'T WANT MAA REEDWHERE WHEN TAKE SHEEL or IMSIKWHEN MATTA GIVE ATINI

WHAT AIYESH LOOK / WATCH SHOOVE/SHOUFHOW KEIF LISTEN ISMAWHY LEISH GO RO or ITLLATHIS HADE/HADA (M) COME TAALTHAT HADAK STAND WAQAFTHIS SIDE HADA SOAP SIT STAREIHUPSTAIRS FOAK WAIT SABAR/ISBRDOWNSTAIRS TAHAT PUT KHALLILITTLE SAQEER KEEP SHILLA/KHALLIMORE ZIYADA STOP WAQAF

BIG KABEER READ IKRASMALL AZGAR WRITE UKTOUBRIGHT YAMEEN THINK FAK-KIRLEFT ISSAR BRING JEEBCENTRE WASAT EAT KULDOOR BAAB DRINK SHRABWINDOW SHUBAAK PAPER KURTAS/WARAKADAY YOUM BOOK DAFTARMONTH SHAHAR PEN KALAMYEAR SANA MONEY FULOOUS

SIDE SOAP THANK YOU SHUKRANWORK DAWAAM WELCOME AHLAN WA SALAN


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OVER KHALAS PLEASE MIN FADLIKOPEN MUFTUH or IFTAH SORRY AASIFCLOSE BANNAD or SEKKAR NAME ISMAKSTART IBDAH

TELEPHONIC COMMUNICATION

WHEN YOU RECEIVE A CALL

1. CAN I HELP YOUAIYE KHIDMA / MUSADHA

2. WHOM DO YOU WANT ?

MINT REED

3. PLEASE WAIT, I WILL CHECK WHETHER THE PERSON IS AVAILABLEMINFADALIK INTIZER SHOIYA, ANNE REED SHOUF ISA NAFAR FIMAOUJOOTH

4. PLEASE WAIT, I WILL TRANSFER THE LINEMIN FADALIK INTIZER SHOIYA, ANNA FI HAWAL MUKHALMA

5. THE PERSON IS NOT AVAILABLENAFER MAFI MOUJOOTH

6. DO YOU WANT TO LEAVE ANYMESSAGE

HAL FI REED BALLAG RISALAH

7. CAN YOU CALL BACK LATER ?MIMKIN ITHISIL MARA THANI OR MUMKIN ITKALLAM MARATHANI ?

8. HE WILL BE AVAILABLE AFTER ________ MINUTESHUWA FI MOUJOOTH BAD __________ DAKIKA


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Contd

WHEN YOU MAKE A CALL

1. CAN I SPEAK TO MR.______________ ?MUMKIN KALLAM MR._____________ ?

2. PLEASE CONNECT ME TO EXTENSION ___________MIN FADALIK ATINI RAKKAM _____________

3. MAY I KNOW WHO IS ON THE LINE ?MUMKIN ARAF MIN ITKALLAM ?

4. PLEASE GIVE HIM THIS MESSAGE ________MIN FADALIK KHABER RISALAH __________

5. PLEASE ASK HIM TO CALL ME BACKMIN FIDALIK. KHABER ITHISHIL FEI

6. PLEASE CALL _________ EXTENSION ________MIN FADALIK ITHISIL RAKKAM MEHAWAL ____________

7. THANK YOUSHUKRAN GEZILAN


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Common Words / Sentences in Sales Context

INVOICE / BILL - FATURA

DOCUMENTS - AWARAGLABOUR CARD - BATAKAWORK CARD - BATAK MAL AAMALLICENCE - ISTIMARAPASSPORT - JAWAZINSURANCE - BHEEMANAME - ISMTELEPHONE - TELEPHONEP.O. BOX - SANDOOK BARIDHGUARANTOR - KHAFILOFFICE - MAQTAB

SHOWROOM - MARADHWORK - AAMALOVER - KHALAS / KHALAASWELCOME - AHLAN WA SAHLENMAY I HELP YOU - AIYE KHIDMAWHICH CAR YOU WANT - AIYE SIYARA REED ANTE

PLEASE HAVE A LOOK AT THE VEHICLEMIN FALIK SHOOVE SIYARA

HOW MUCH ARE YOU PLANNING TO SPEND

TAKRIBAN KEM FALOOS REED EDFA

WOULD YOU LIKE TO HAVE TEA/COFFEE/COOL DRINKS ?

BAGEN SHARAB CHAI / COFEE WALA MAI/WALA BARID ?

THIS IS A VERY NICE CARHADA SIYARA WAGID ZAIN

ECONOMICAL CAR/ADVANCED CAR/TOP OF THE RANGEAHSAN NOA ! RAKAM WAHAD !

I WILL SHOW YOU THE CARTAAL, AU SHOOVE SIYARA

PLEASE WAIT / I WILL COME BACK TO YOUSABR SHOI, ANNA IGI ALHAIN

YOU WANT TO TEST DRIVE THE VEHICLEANTE REED JARRAB SIYARA


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Contd

I WILL ARRANGEANNA SOU TARTEEB

GIVE ME SOMETIMEATINI WAQT SHOI

PLEASE WAIT FOR FEW MINUTESSABR DAKIKA WAHAD

YOU WANT TO TRADE-IN YOUR OLD VEHICLEANTE REED STABDAL KADIM SIYARA

WHERE IS THE VEHICLE ?

WHEN SIYARA

PLEASE BRING THE VEHICLE TO TRADE-IN SECTIONJEEB SIYARA FIL MAKAN

OUR EXPERTS WILL EVALUATE THE CARMUHANDIS SHOOVE SIYARA AWWAL, BADEIN SOUWI KHEEMA

DON'T WORRY WE WILL HELP YOU/I WILL TRY MY LEVEL BESTLAAT FIKR, ANNA FI SOU KHIDMA

I WILL GIVE YOU A GOOD DISCOUNTANNA ATI DISCOUNT ZAIN

I WILL SPEAK TO MY MANAGERANNA FI KALAM MAL MUDIR

HOW MUCH YOU WANT TO PAY AS DOWN PAYMENT ?TAKREEBAN KEM FALOOUS REED ATI MISHAN DAFA EL AWWAL

PLEASE PAY THE CASHATI FALOOUS PIL SANDOUK

PLEASE SIGNTAUKIYA MIN FADLIK

GIVE ME THE CHEQUESATI NI CHEQAT MIN FIDLIK

WE WOULD LIKE TO HAVE YOUR PHOTOGRAPHSAT NI SURA SAMSIYA MIN FADLIK

I WILL TAKE CARE OF THE FORMALITIESANNA SOU TARTEEP MISHAN AWRAKH


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Contd

VEHICLE WILL BE READY ON (DATE)SIYARA JAHIZ YOUM EL (DATE)

YOUR CAR IS READY, PLEASE COMESIYARA JAHIZ MIN FADALIK TAAL

I WILL DEMONSTRATE THE VEHICLE FEATURES TO YOUANTE TAAL, ANNE ATI MALOUMAT MISHAN SIYARA

PLEASE FEEL FREE TO CALL ME. IF YOU HAVE ANY DOUBTS

IZA FI AI MUSHKIL, MIN FADLIK TASSAL TELEPHONE

I WILL INTRODUCE YOU TO OUR SERVICE STAFFTAAL SHOOVE MUHANDIS MAL WARSHA

PLEASE LET ME KNOW YOUR FRIENDS OR RELATIVES WHO ARE PLANNING TO BUYA NEW CARANTI NI ISAM MAL SADIK AU KHARIB MAL ANTE, IDA AIE WAHAD REED ISTRISIYARA JADID

I WILL GIVE THEM THE BEST POSSIBLE OFFERANNA SOUWI AHSAN KHIDMA MISSHAN HUWA

THANKYOU VERY MUCH, WISH YOU ALL THE BEST AND HAPPY MOTORINGSHUKRAN GEZILAN, ALF MABROOK


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Common Words / Sentences in Parts Context

WELCOME - AHLAN WA SAHLANYES - NAAM

MAY I HELP YOU - AIYE KHIDMA

WHAT DO YOU WANT ?EISH FI REED

WHCH VEHICLE ?AI SIYARA

WHICH MODEL ?AL NOAH

WHICH MODEL YEAR ?AI MODEL

WHERE DOES THIS PART COME IN THE VEHICLE ?WHEN ERKAB/MAKHAN

FRONT OR REAR ?HADA ERKAB KIDDAM WALLA WARA

UP OR DOWNFOAK WALL TAHAT

WHICH SIDEAI JANAB / NAHYA (LEFT ISSAR / RIGHT YEMEEN)

PLEASE WAITINTISAR SHUIYA

LET ME CHECK THE AVAILABILITYANNA SHOUF HADA KATA MOUJOOTH

IT WILL TAKE APPROXIMATELY ___________ MINUTES

INTAZAR _______ DAKIKA OR HADA SAMAN EGI _____ DAKIKA

PLEASE WAIT IN THE CUSTOMERS LOUNGEMIN FADALIK INTAZAR MINAK KURSI TELEVISION AKHBAR KULSHAI MOUJOOTH

I WILL CALL YOUWAQT SAMAN EGI ANNA KHABER

WHERE IS YOUR VEHICLEWHEN SIYARA


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Contd

I WANT TO SEE THE VEHICLEANNA REED SHOUF SIYARA

PLEASE OPEN THE BONNETBATTAL BANNAT

PLEASE COME, I WILL ISSUE THE PARTTAAL, ALEIN ANNA ATI KATAKAYAR

NOW I KNOW WHAT YOU WANT, PLEASE COMEALEIN ANNA ARIF ANTE EISH FI REED, TAAL

WHAT IS YOUR NAME ?

MIN ISMAK

PLEASE SIGN HEREWAKKA HINA

PLEASE PAY THE CASH AT THE CASH COUNTERATI FOULOUSE MINAK OR SALAM FULOUSE MINAK

PLEASE BRING THE INVOICE AFTER PAYING CASHATI FULOUSE BADEIN JEEB FATURA

THANK YOU VERY MUCHSHUKRANWHERE DID YOU GIVE YOUR VEHICLE FOR REPAIRSWHEN TASLIYA ANTE SIYARA

PLEASE ASK THE GARAGE PEOPLE TO GIVE THE CORRECT PART REQUIREDKHABER MECHANIC BATTAL SAMAN JEEB

SORRY SIR THE PART IS NOT AVAILABLE NOWHADA KATAKAYAR MA MOUJOOTH ALEIN / NOW

WEL WILL ORDER THE ITEM (IMMEDIATELY) TODAYANNA SOUWI TALAB MAL JAPAN ALYOUM

IT WILL TAKE APPROXIMATELY _______ DAYSHADA EGI BAD TAKRIBAN ________ YOUM

IT IS AVAILABLE IN ________ BRANCHHADA FI MOUJOOTH FARRA _________

IT WILL LET YOU KNOW THE MOMENT PART REACHES USWAQT KATAKAYAR EGI ANNA KHABER

Contd..


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GIVE ME YOUR TELEPHONE NUMBER (RES/OFFICE)JEEB RAKAH MAL TELEPHONE (BEIT/MAKTAB)

I WILL GIVE YOU DISCOUNTANNA ATI DISCOUNT OR ANNA ATI TAKFIDH

THIS IS THE MAXIMUM DISCOUNT I CAN GIVE YOUHADA DISCOUNT AAKAR

DO YOU HAVE THE AAA CARD ?ANTE FI MOUJOOTH BATAKA MAL NADI

FOR MORE DISCOUNT PLEASE CONTACT OUR MANAGERREED DISCOUNT FOAK MAL HADA SHOUF MUDIR

FOR CLARIFICATION PLEASE MEET OUR MANAGEREI MUSHKIL ANTE SHOUF MUDIR


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Common Words / Sentences in Service Context

WELCOMEAHLAN WA SAHLAN

MAY I HELP YOUAIYE KHIDMA / MOUSAADA

WHERE IS YOUR VEHICLEWHEN SIYARA

PLEASE BRING YOUR VEHICLE INSIDEMIN FADALIK JEEB SIYARA DAKHAL

WHAT IS THE PROBLEM WITH YOUR VEHICLE

EISH FI KARBAN SIYARA

YOU WANT FULL SERVICE / LUBRICATION SERVICE OR ANY REPAIRSANTE REED SERVICE WALLA TASLIYA SIYARA

PLEASE TELL YOUR NAME / ADDRESS/ TELEPHONE NO.MIN FADLIK ANTE ISMIK / BAREED / TELEPHONE

PLEASE NOTE THE DENT ON THE VEHICLEMIN FADLIK SHOUF HADA SABAK MAFI ZAIN

PLEASE NOTE THAT THE ____ IS NOT FUNCTIONING/IS MISSING/BROKENMIN FADLIK SHOUF HADA MAFI ISTUGAL/MA MAJOOTH/FI MAQSOOR

KINDLY TAKE ALL THE VALUABLES INSIDE THE CAR WITH YOUMIN FADLIK SHEEL KULLU DARURI SAMAN

DO NOT LEAVE ANY CASSETTES, KEYCHAINS ETC. INSIDE THE CARMAFI KALLI SHERIT, MADALIYA ETC. DAKHAL SIYARA

PLEASE SIGN HEREMIN FADALIK TAUKIYA

YOUR VEHICLE WILL BE READY BY/ON ________ANTE SIYARA FI JAHIZ _________

JOB WILL APPROXIMATELY COST YOU _________HADA SHUGAL REED TAQRIBAN ______ RIAL

I WILL INFORM YOU THE MOMENT VEHICLE IS READYWAQAT SIYARA FI JAHAZ ANNA FI KHABER MISHAN ANTE


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Contd..

PLEASE CONTACT MAIN RECEPTION FOR VEHICLE DELIVERIES

MIN FADALIK RO ISTABAL DAFA FALOUSE SHEEL SIYARA

PLEASE WAIT, I WILL ARRANGE FOR GATE PASSMIN FADLIK SABR SHOI ANNA FI ATI TASRIYA MISHAN BAB

YOU REQUIRE A GATE PASS TO TAKE YOUR VEHICLE OUTSIDEANTE LASAM FI HASAL TASRIYA MAL BAB

GATE PASS WILL BE ISSUED AT MAIN RECEPTIONTASRIYA MAL BAB FI ATI MAL ISTAKBAL

PLEASE TELL YOUR VEHICLE REGISTRATION NUMBERMIN FADALIK KEM RAKAM SIYARA

YOUR VEHICLE IS READYANTE SIYARA FI JAHIZ

YOU HAVE TO PAY R.O. ________MIN FIDALIK DAFA ______ RIAL

PLEASE PAY THE AMOUNT AT THE CASH COUNTERMIN FADALIK DAFA FALOOSE MAL MOHASEB

SORRY SIR, WE DO NOT ACCCEPT CHEQUESASIF CHEKAT MAFI KABOOL

FOR MORE DISCOUNT PLEASE CONTACT OUR MANAGERMISHAN TANZEEL MIN FADALIK SHOUF MUDIR

FOR FURTHER CLARIFICATIONS PLEASE CONTACT OUR MANAGERMISHAN TAHKIKAT MIN FADALIK SHOUF MUDIR

SORRY SIR, JOB CARD IS NOT AVAILABLEFUTARA MAL SHUGAL MAFI HASAL BAAD

PLEASE CONTACT OUR FLOOR INCHARGE OR RECEPTIONMIN FADALIK SHOUF OR KHABER FOREMAN OR ISTAKBAL

THESE ARE THE PARTS REPLACEDHADA KATAKAYAR FI TABDEEL

THESE ARE THE VARIOUS JOBS DONEHADA SHUGAL MAL SIYARA FI SOUWI


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Contd

COST FOR PARTS IS ________ RIALS

KHEEMA MISHAN KATKAYER _________ RIALS

COST FOR LABOUR IS ____________ RIALSKHEEMA MAL SHUGAL _________ RIALS

AFTER PAYING CASH PLEAE BRING THE BILLMIN FADALIK DAFA FULOOSE JEEB FATURA

PLEAE TAKE YOUR GATE PASS AND THE BILLMIN FADALIK SHEEL TASRIYA MISHAN BAB, MAL FATURA

DO YOU HAVE THE POLICE REPORTFI TAKREER MAL SHURTHA

PLEASE BRING THE POLICE REPORTMIN FADALIK JEEB TAKREER MAL SURTHA

AFTER SEEING THE POLICE REPORT WE WILL PREPARE THE ESTIMATEAWAL SHOUF TAKREER MAL SHURTHA, BADEIN ATIN ESTIMATE

ESTIMATE WILL BE READY IN _________ DAYSESTIMATE FI JAHIZ _____ YOUM

PLEASE CONTACT INSURANCE COMPANYMIN FADALIK KHABER SHARIKA TAMEEN

WE CAN START THE JOB ONLY AFTER RECEIVING INSURANCE CO. APPROVALANA FI ISTUGAL SIYARA WAQT HASAL TASRIYA MAL BHEEMA

WE HAVE RECEIVED THE APPROVALANNA HASAL TASRIYA MAL BHEEMA

WE WILL START THE JOB TODAY/TOMORROW/ _______ DAYSANA FI SHUGAL SIYARA IL YOUM/BUKRA/BAD ________ YOUM

WE WILL TRY AND FINISH THE JOB FASTANNA YA HAWAL YI KALAS SHUGAL BISURA

CERTAIN PARTS ARE NOT AVAILABLESAMAN MAL SIYARA MA MOUJOOTH

WE WILL START THE JOB AFTER RECEIVING THE PARTSANNA FI SHUGAL SIYARA BAD SAMAN FI EGI

ANY CLARIFICATIONS ON EXCESS/DEPRECIATION CONTACT INSURANCE CO.

ISA FI REED MALU MAT AN MUSA HAMA MAL BEEMA MIN FADALIK RO SHIRAKAMAL TAMEEN


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COMMONLY USED WORDS IN AUTOMOBILE FIELD

NOISE SOATVIBRATION HAZZARIGHT YAMEENLEFT ISSARTOP FOAKBOTTOM TAHATINSIDE DAKHALOUTSIDE BARRA

SCRATCH SHAKABITACCIDENT KHABIRMINOR SAGHIRTIME WAQTSPEED SOORAENGINE MAKINABRAKE BRAKESHOCK ABSORBERS JAMBEENBUMPER BUMPERHEADLAMP LATE MAL GIDDAMTAIL LAMP STOP LATE

STEERING STEERINGDASH BOARD TABLONTYRE TYREBRAKE PADS SAFAIF MAL BRAKERIM RINGGEAR BOX GEARGLASS/MIRROR GAMAEXHAUST EXHOOSESPEEDOMETER ADAD MAL SOORAOVERHEATING HARARAFUEL CONSUMPTION SAR FIAT MAL PETROLCLUTCH CLUTCHACCELERATOR PETROLAIRCONDITIONER MUKHAIFDOOR BABSPARK PLUGS PLAKATEWASHING GHASEELCLEANING TANDHIF


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OTE HUMAN RESOURCES ISSUE NO 1/2001 18

RESPONSE SHEET

FROM TO :

Name : HR Dept. , OTE, HOEmp. Code

Sub : Basic Conversational Arabic

I request you to consider inclusion of the following words / sentences in the futureissue of this guide.

Signature

English words / sentence Equivalent in Arabic **

** pl fill this up if you can it will be reviewed by our translator

learn arabic quick

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