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Learn Hay Group’s world renowned methodologieswith the ultimate range of training courses

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2013 training course schedule

Register now at www.haygroup.com/uae/training

4 Job Analysis

5 Job Evaluation

6 Reward Management

7 Talent Q

8 Emotional and social competency inventory (ESCI) accreditation

9 Leadership styles and organisational climate accreditation

11 Trainers

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Courses

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Job Analysis

1 dayUSD 900 Dubai - UAE13 January 201317 March 201319 May 201316 June 201315 September 2013

Cairo - Egypt17 February 201314 April 2013

Aligning accountabilities with organisational objectives

The Hay Group approach to job analysis provides a fundamental re-think on how strategic organisational goals can be presented within job roles. Using this method enables organisations to clearly demonstrate how jobs add value to the business.

This course teaches and demonstrates the Hay Group methodologies with a focus on developing job descriptions. It includes practical exercises and case studies as well as practice sessions on how to interview current job holders, with feedback provided by the course facilitator.

Agenda

• Job analysis techniques using the Hay Group approach

• How to prepare comprehensive job descriptions for all levels of jobs

• How to capture the nature of a job and link it to organisational goals

• How to determine accountabilities

• How to identify recruitment and development parameters

Register now at www.haygroup.com/uae/training-job-analysis

The Hay Group approach to job analysis provides a fundamental re-think on how strategic organisational goals can be presented within job roles. Using this method enables organisations to clearly demonstrate how jobs add value to the business.

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Job Evaluation

2 dayUSD 1800 Dubai - UAE14-15 January 201318-19 March 201320-21 May 201317-18 June 201316-17 September 2013

Cairo - Egypt18-19 February 201315-16 April 2013

Providing a foundation for measuring work

Organisations need a sound and straight forward method to measure and value work on an on-going basis. It doesn’t matter what sector you work in – today’s organisations benefit from using a well thought through job evaluation model. This can create transparency and a value free framework for the organisation.

The Job Evaluation methodology will provide you with the foundation to build a grading structure that matches the culture and sector of the organisation.

Hay Group’s Guide Chart® – Profile method is used worldwide as a benchmark for job evaluation.

Benefits

Once you have attended the 2 day job evaluation course you will be able to:

1. Be a member of an internal job evaluation panel/committee to support on-going evaluations.

2. Evaluate jobs within your organisation comparing and contrasting the jobs within your established job evaluation structure and grading system.

The pre-requisite for this course is that participants must be representing an organisation that is already using the Hay Group Guide Chart®– Profile methodology.

Agenda

• What is the Hay Group Guide Chart® – Profile methodology?

• How the Hay Group Guide Chart® – Profile method can be applied in your organisation

• How to evaluate job roles and the importance of evaluation

• Practiced case study work on how to evaluate jobs using the Hay Group Guide Chart® –Profile method

• How to ensure consistency and reliability in job evaluation

Register now at www.haygroup.com/uae/training-job-evaluation

Organisations need a sound and straight forward method to measure and value work on an on-going basis. It doesn’t matter what sector you work in – today’s organisations benefit from using a well thought through job evaluation model. This can create transparency and a value free framework for the organisation.

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RewardManagement

2 dayUSD 1800 Dubai - UAE16-17 January 201320-21 March 201322-23 May 201319-20 June 201318-19 September 2013

Cairo - Egypt20-21 February 201317-18 April 2013

Participants will gain a detailed understanding of the components of a pay structure: salary as part of total remuneration, grading options, pay ranges, pay progression mechanisms, and ‘traditional pay’ versus ‘new’.

The course will provide participants with tools to effectively manage and design reward programmes.

Agenda

• Developing an effective compensation strategy

• Understanding internal pay relationships

• Using market data to make reward decisions, including understanding market conditions to determine market positioning

• Developing the overall compensation architecture and salary structure(s) Launching a communication plan for ongoing implementation

Register now at www.haygroup.com/uae/training-reward-management

This course is designed for HR professionals who manage or want to gain a further understanding of reward design principles. Given the need to attract and retain the best talent, HR has been under pressure to implement creative reward schemes that support organisational strategic objectives and manage operational costs.

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Talent Q accreditation

2 dayUSD 3000 Dubai - UAE5-6 February 20136-7 May 2013

Accreditation provides training in three key areas:

• Psychologicalknowledge(theoretical background)

• Psychometrictheory (scaling, standardisation, norms, test theory, validity and reliability)

• Practitionerskill (using the tools in a work-related context and how to administer the tests)

All participants who successfully complete the accreditation (in either Assessing Ability in Organisations, or Assessing Personality in Organisations) will receive a certificate of completion provided by Talent Q.

In addition, participants will be registered with the BPS (British Psychological Society) regardless of which country they are in. Once registration has been completed the BPS and EFPA offer delegates the opportunity to be formally recognised via a test register. The BPS will automatically invoice all delegates who complete the training. Payment of these invoices is optional and only required if you wish to go on the register.

The entire training process typically tends to take about 60- 80 hours but may vary according to individual commitment and a two day face to face workshop. The e-learning study material needs to be completed before the workshop. The assignments need to be completed within one month of completing the workshop.

Register now at www.haygroup.com/uae/training-talentq

The TalentQ full accreditation provides participants with the ability to use TalentQ tools for screening, selection and development. It is suitable for individuals with no previous experience in using psychometric tools, and allows participants to request for accreditation as per the new BPS and EFPA standard (which have now replaced the old BPS Level A and B standards).

The workshop is a two day programme

Day 1: Review and feedback practice

• Review of e-learning content

• Discussion on various Dimensions reports and their applications

• Feedback practice

Day 2: Assessments

• Online exams (1 hour each on e-learning content of Assessing Ability in Organisations and

• Assessing Personality in Organisations respectively)

• Demonstration on administering Ability test

• Demonstration on administrating feedback on Dimensions Trait report

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Emotional and social competency inventory (ESCI) accreditation

2 dayUSD 3600 Dubai - UAE27-28 February 201329-30 May 2013

You'll have to do some work before the course: reading to familiarise yourself with the idea of emotional intelligence and completing your own ESCI questionnaire. Day one will mostly cover the theory side, while day two gives you a chance to practice a feedback session ahead of the accreditation exercise in the afternoon. For more details download our course flyer from our website.

The accreditation means you not only get licensed to use our 360º ESCI feedback tool, but have access to our diagnostics processing team who can support you in collecting data and producing ESCI reports for your clients. Being accredited by us means your clients, or your organisation can have confidence that you are skilled in providing feedback in the competencies that impact business and service performance.

Register now at www.haygroup.com/uae/training-ESCI

Programme requirements

To attend this programme you must meet one or more of the following criteria:

• licensed psychologist

• graduate training in psychology, social work or a related field

• 3+ years experience in coaching, executive coaching or internal HR

Developed with the acknowledged world EI expert Dr. Daniel Goleman, this two-day course is everything we know about delivering emotional intelligence feedback in a nutshell. During the course you'll learn more about the concept of emotional intelligence and how to deliver ESCI feedback to your clients (internal or external) to help them become more effective colleagues and leaders.

We're not going to teach you how to be a coach – we expect you to already have a good level of experience in delivering feedback. What this course will teach you is how to understand and deliver feedback specifically on the ESCI tool.

Become accredited to use Goleman, Boyatzis and Hay Group’s renowned feedback tool – the emotional and social competency inventory (ESCI).

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Leadership styles and organisational climate accreditation

2 dayUSD 3600 Dubai - UAE25-26 February 201327-28 May 2013

Register now at www.haygroup.com/uae/training-leadership

Hay Group has studied the issue of motivation for more than 40 years, and we know that the most effective way to improve productivity is to create a workplace climate that encourages workers to perform at their best; to give extra effort, not just enough to get by.

Research has shown that up to 30 per cent of the variance in financial results (profits and revenue) can be explained by differences in the climate leaders create for their teams. And 50-70 per cent of the variance in organisational climate can be explained by differences in the leadership styles that managers use. Our own work across industry lines – with consumer products, financial services, manufacturing and healthcare organisations - demonstrates this time and again.

Some organisations do better than others in creating positive working climates. Even within organisations, Hay Group has found wide variations in the climates experienced by different work groups. In one corner of the building people may be struggling, confused by conflicting priorities and starved of performance feedback, while others understand their priorities, have the authority to get the job done and know where they stand. This is even the case when different groups have the same mission, are faced with the same resource constraints and work under the same pressures.

You can help managers to develop and use the leadership styles that have the biggest impact on climate and performance. Effective leaders draw on six key leadership styles – in the right situations, with the right people, at the right time.

Programme requirements

To become accredited in our inventory of leadership styles (ILS) and organisational climate survey (OCS), you must be in some form of coaching or training role. This programme is offered to client organisations and the accreditation applies within that organisation only. The accreditation programme requires some pre-course work and offers a mix of practice and theory, with an accreditation exercise at the end of day two.Become accredited to use Hay

Group's leadership styles and organisational climate tools in a two-day accreditation programme that allows you to deliver results in an affordable way.

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Trainers

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Jessica GabrielJob Analysis Job Evaluation

Jessica is a consultant based in the UAE has consulted on a number of job analysis, job evaluation and grading projects for public and private sector clients in Dubai, Abu Dhabi and Qatar. She has delivered a range of services to clients including manpower planning workshops, analyses and recommendations, job analysis interviews, job measurement and ranking using the Hay Group Job Evaluation Methodology and grade structure recommendations. Jessica has also supported on organisational effectiveness interventions. Prior to joining Hay Group, Jessica worked in a management consultancy in Beirut, Lebanon. Jessica holds an MBA and a Bachelors degree in Business Administration from the American University of Beirut. She is fluent in Arabic, English and French.

Jamil QatamiJob Analysis Job Evaluation

Jamil is a senior consultant who specialises in the reward area covering job analysis, job evaluation, and reward. His areas of expertise lies in providing clients with HR related solutions that enable them to enhance the overall performance and achieve the best of people. He has consulted to major international organisations in the Middle East Prior to joining Hay Group, Jamil worked for a multinational engineering company where he was the head of HR. He has also worked as a consultant in the capacity building and institutional development for a USAID project. Jamil holds a Bachelor’s Degree of Law from Jordan and a Master’s degree in Human Resources from Australia.

Nicole MichailJob Analysis Job Evaluation

Nicole is a Consultant based in Dubai and is a part of the reward management team. Her experience lies in providing leadership and talent, and reward solutions for major clients in the region. Nicole delivers public courses in job analysis, job family modelling and Introduction to Job Evaluation Manager. Prior to joining Hay Group, Nicole worked in Greece over the last 10 years for blue chip companies Hewlett Packard, Compaq and IBM. She also worked for several years for major multinational construction contractors, CCC. Nicole has a Bachelor of Arts in Sociology from the American College of Greece. Nicole is a fully accredited Behavioural Event Interviewer and coder, is trained in understanding and administering Organisation Climate and Leadership Styles Surveys and is a Level II Intermediate Job Evaluation practitioner.

Sedef DemircanJob Analysis

Sedef works across multiple areas of human capital management ranging from talent management to compensation benchmarking and employee engagement. She has over three years of consultancy experience in the region and has worked with clients in government, media, telecommunications and retail. Prior to joining Hay Group Middle East, Sedef worked in a global consultancy firm in Geneva and Dubai. Sedef holds a Master’s degree in International Relations from the Graduate Institute of International and Development Studies in Geneva, Switzerland. She is fluent in English, French and Turkish.

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Raffaela Stutz Reward Management

Raffaela’s core expertise lies in the design of short-term and long-term incentive plans, design and review of total reward strategy, reward benchmarking, job evaluation, review of executive pay and linking performance management systems to reward. She has worked with clients from multiple and diverse sectors – banking, insurance, other financial services, telecoms and retail.

Prior to joining Hay Group in February 2012, Raffaela was a Senior Associate in Mercer’s Human Capital business in Dubai. From this she brings expertise in the areas of Executive Remuneration and Total Reward. After working in the HR Support and Development function at a German discount broker, she joined Mercer’s Frankfurt, Germany office in October 2005 before moving to Dubai in January 2008.

Raffaela graduated from the University of Bamberg, Germany and Grenoble Ecole de Management, France, with a Bachelor in Economics and Communications.

Siddharth Narula Reward Management

Siddharth has been with Hay Group since May, 2012. Siddharth’s expertise lies in organisation design; reward philosophy, benchmarking and design, variable pay design, and performance management systems.

Siddharth has over eight years experience primarily within human capital across India, the Middle East and Africa. Prior to joining Hay Group, he was a Manager at Ernst & Young, Kuwait, and a part of a core group servicing the financial services sector.

Siddharth is a Commerce graduate from Calcutta University, India and holds a Masters in Business Administration from XLRI, India with a specialisation in Human Resources.

Kartikey SinghReward Management

Kartikey has regional and global HR experience in the fields of organisational development, performance management and reward. He has diverse experience in defining reward strategies for organisations both locally and globally, and developing incentive systems linked to organisational and individual KPIs.

Prior to joining Hay Group Kartikey worked with PwC in the UAE where he worked with large government clients on organisational restructuring, job evaluation, compensation and grading structure design. He has also worked with the PwC global teams from Belgium and South Africa on delivery of modules consisting of competency frameworks and performance management frameworks for Abu Dhabi Government Services and the State Audit Institution.

Kartikey holds an MBA with specialisation in personnel management and industrial relations from XLRI in India. He also holds a Bachelor of Engineering degree with specialisation in electronics and communication engineering.

Lakna Amarasiri Job Analysis

Lakna is a Consultant based in the UAE with a diversified HR experience and other critical aspects of organisational development. Lakna’s core expertise lies in the areas of conducting job analysis, job evaluations, developing grading structures and HR policy and procedures manuals in order to facilitate effective resource planning and management. Prior to joining Hay Group, Lakna has worked for over 7 years in the apparel manufacturing sector in Sri Lanka, managing HR processes and performance management systems. Lakna has a bachelors degree in marketing and business management from Edith Cowan University – Australia.

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Priti BhaveTalent Q accreditation

Priti has over seven years experience and works on providing solutions to clients in the leadership development domain. She has worked with clients across sectors on engagements such as assessment and development of employees for leadership roles, employee effectiveness and competency development.

Priti works closely with clients in the area of leadership development and has also worked on identification, assessment and development of competencies in teams. Priti is the ‘delegated assessor’ for the TalentQ suite of psychometric products and is experienced in providing accreditations to clients in the Middle East and India. She has also has hands on experience of using TalentQ psychometric tools and providing feedback based on them. She is also an accredited trainer for Hay Group’s flagship programme ‘Making Great Leaders’.

Priti is an Electrical Engineer with an MBA from Management Development Institute, Gurgaon with a specialisation in Human Resources and Marketing. She is also an accredited MBTI practitioner and is responsible for competency coding accreditation for Hay Group India.

Barbara DarlingLeadership styles and organisational climate accreditation Emotional and social competency inventory (ESCI) accreditation

Barbara supports clients in developing competency models and frameworks and using these to integrate people processes in organisations to deliver business solutions. She has experience in designing and delivering talent management processes to support clients in managing the risk and opportunity involved in key hires and in moving people up and across the organisation, and in managing succession. She also supports clients in designing and delivering talent development programmes, including leadership effectiveness programmes at all levels, and executive coaching.

Barbara has worked for Hay Group since 1990. Prior to this she worked in the area of equal opportunities, designing and delivering positive action training programmes to address under-representation of minority ethnic groups in employment, combating racial harassment, and assisting complaints of racial discrimination. She co-authored the book “Fair Interviewing”, which gives practical advice on maintaining objectivity in selection.

Barbara has a BA (Hons) Class I in English and Related Literatures (University of York, UK), and a PGCE (London University); and holds a Diploma in Personnel Management and Employee Relations (IPM) (University of the West of England). She is registered with the British Psychological Society to administer and use a range of personality and psychometric tests.

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Africa Cape TownJohannesburg Pretoria

Asia Bangkok BeijingHong KongJakarta Kuala LumpurMumbaiNew Delhi SeoulShanghaiShenzhenSingaporeTokyo

Europe Athens BarcelonaBerlin BilbaoBirmingham

BratislavaBristolBrusselsBucharestBudapest DublinFrankfurtGlasgow HelsinkiIstanbulKievLilleLisbonLondon MadridManchesterMilanMoscowOsloParisPrague RomeStockholmStrasbourgVienna

VilniusWarsaw ZeistZurich

Middle EastDubaiRiyadh

North America AtlantaBoston CalgaryCharlotteChicagoDallasEdmontonHalifaxKansas CityLos AngelesMexico CityMontrealNew York MetroOttawaPhiladelphia

ReginaSan FranciscoSan José (CR)TorontoVancouverWashington DC Metro

Pacific AucklandBrisbaneCanberraMelbournePerthSydneyWellington

South America BogotaBuenos AiresCaracasLimaSantiagoSao Paulo

Hay Group is a global consulting firm that works with leaders to turn strategies into reality. We develop talent, organise people to be more effective, and motivate them to perform at their best. With 86 offices in 47 countries, we work with over 7000 clients across the world.

With over 20 years experience in the Middle East, our locally based experienced professionals have a first hand knowledge of the Middle Eastern market and business culture which makes us uniquely placed to work with organisations in the region. For more information, please visit www.haygroup.com/uae