learning and development strategy
DESCRIPTION
Presentation by New To HR on Learning and Development Strategy, with key performance indicators, business and people imperatives, strategic drivers,TRANSCRIPT
Customer Focus
People Imperative
To drive customer focus and
service excellence, through
sourcing the best and brightest
talent while providing an
inclusive environment which
enables people to maximize their
contributions in delivering the
best products/services
anywhere in the world.
Business Imperatives
Business Imperatives
Global Coverage and Local Strength
Integrated Capabilities and Broad Range of Solutions
People Imperatives
• Enabling the business to have
the right supply of skilled
people from around the
globe to deliver world class
performance in the
geographies we serve.
• Maintaining an organizational
infrastructure that enables
collaboration and supports
the pursuit of integrated
solutions.
L & D Strategy
Business Imperatives
Our People and Business Expertise
Our Processes and Operational Excellence
People Imperatives
• Having a broad base of
competitively advantaged skill
sets which provide the
capabilities to differentiate our
products and services.
• Delivering consistency and
productivity through commitment
to standardizing management
process best practices and
measuring follow through.
L & D Strategy
Human Resource Strategy
Human Resource Mission
People Imperatives
Group Strategy
Group Mission
Business Imperatives
L & D Strategy
1. To provide dependable tools and processes for understanding the talent
pipeline demands and progressing the associated actions.
2. To continuously seek to identify capability related barriers to success and
drive remedies which stimulate innovative thinking and encourage
collaboration.
3. To establish and maintain assessment, selection and development
processes which enable the company to have the right skills, at the right
place and at the right time.
4. To establish a one-look and one-way people development agenda that
is aligned to the most vital business imperatives.
To provide dependable tools
and processes for
understanding the talent
pipeline demands and
progressing the associated
actions.
Management Development
and Succession Review
(MDSR)
Comprehensive and
integrated Performance
Management Process
MDSR and PMP approach
STRATEGIC DRIVERS DELIVERED VIA
Globally Regionally
To continuously seek to
identify capability related
barriers to success and drive
remedies which stimulate
innovative thinking and
encourage collaboration.
Global Business Excellence
Program
Top Management forum
Business Academy
Campus
Leadership Challenge
programme
Young Leaders
programme
To establish and maintain
assessment, selection and
development processes which
enable Exel to have the right
skills at the right place and at
the right time.
Global Competency Model
and related applications for
selection and assessment
360 & Personal
Development Planning
Training & Development
Curriculum
To establish a one-look and one-way
people development agenda that is
aligned to the most vital business
imperatives.
Company training interventions
- Such as Sales Academy
Integrated global learning and
development curriculum
STRATEGIC DRIVERS DELIVERED VIA
Globally Regionally
Company training
interventions
- Such as Sales Academy
1. To provide dependable tools and processes for understanding the talent pipeline demands and progressing the associated actions.
Percentage of openings filled utilizing the MDSR
process against target
Number of short term (0-12 months) successors to
critical roles
Percentage of internal/external hires against target
2. To continuously seek to identify capability
related barriers to success and drive
remedies which stimulate innovative thinking
and encourage collaboration.
International measures being evaluated to
determine fit into KPI reporting
Attainment of training measures on utilization
3. To establish and maintain assessment,
selection and development processes which
enable Company to have the right skills, at
the right place and at the right time.
Percentage of participation in 360 feedback
process
Percentage that have a Personal Development
plan in place
4. To establish a one-look and one-way people
development agenda that is aligned to the
most vital business imperatives.
Percent participation in Training against target
GOALS KEY PERFORMANCE INDICATORS
The regional and HR KPI reporting will use
the same calculation methodology
Each measure will have an annual goal
and be reported on a quarterly basis
The KPI results should be reported in a
quarterly and year to date basis
KPI’s will be tracked and reported
Percentage of senior exec
openings …..
Number of short term…..
Percentage of internal/external….
Using MDSR bench plan charts, for
positions filled in the quarter,
determine what percent used the
successor identified on the bench
plan
For critical roles (locally
determined), how many of these
have 0-12 month backfills
For all positions filled, calculate
percentage that were
internally/externally filled
% Participation in the 360
degree …..
% participation in training
versus target
Determine % that have gone
through the Exel 360 feedback
process
For each training offering,
determine the % of
participation