learning to be safer through patient safety and human factors margit veveris assistant project...
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Learning to be Saferthrough patient safety and human factors
Margit VeverisAssistant Project Manager
12 August 2015
www.hee.nhs.ukwww.hee.nhs.uk
Drivers for changeHEE is all about people…
Our commitments
Ensure Human Factors is included in curricula and training frameworks – Human Factors in Healthcare Concordat
Support a culture of safety and ensure there is an increased focus on delivering safe, dignified and compassionate care - Mandate
Educate staff on how to raise and respond to concerns - Mandate
Ensure that the principles of safeguarding are integral to curricula - Mandate
Ensure the Commission makes recommendations about the education and training interventions needed to improve patient safety – Mandate
There needs to be more training, both for staff in how to raise concerns and for managers in how to receive and handle concerns – Freedom to speak up report
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Our Integrated Approach
Healthcare staff
Experts
Academics
Regulators
Patient/lay representatives
Learners
National partner organisations
Review Education and Training
Identify and evaluate good practice
Raise awareness and share good practice
Build capability across the system
Output = Commission’s Report
Learning to be Safer Programme
HEE Advisory Forums
Human Factors
Commission on
Education and Training for Patient
Safety
Safeguarding
Safe Staffing
Better Training Better Care
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• Raising and responding to concerns – how best to support all staff through training, to raise and respond to concerns about patient safety?
• Mandatory training - how can mandatory training be used effectively to improve patient safety?
• Human factors - how can we train staff to understand and apply human factors?
• Service improvement science - how do we train staff to use service improvement science for patient centred outcomes to improve patient safety?
Commission on Education and Training for Patient Safety
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Raising and responding to concerns• Development of two educational films
https://hee.nhs.uk/work-programmes/human-factors-and-patient-safety/the-commission-on-education-and-training-for-patient-safety/raising-concerns-speaking-up-about-patient-safety/
• Two e-learning packages in response to the ‘Freedom to speak up review’ – currently out to tender
• Develop guidance for a Guardian role
• 2-day Guardian Conference in April 2016
• Train the trainer modules for middle managers
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Aim: to provide input into the Patient Safety Film – Responding to Concerns
Based on the circulated HEE Brief and proposed scenarios:
1. Where do you think this film could be shown?2. What are the key messages that the scenarios should
reflect?3. What are the practical ways these messages can be
included in the scenarios?4. What are your views on the current proposed scenarios?
Workshop
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Thank you
heelearningtobesafer.org