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Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product Development Process Economics of New Product Development Idea Generation

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Page 1: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

Lecture 1:

New Product Introduction

LECTURE OUTLINE• Importance of New Product Development• New Product Classification• Why New Products Fail• New Product Development Process• Economics of New Product Development• Idea Generation

Page 2: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

New Products

26%

20% 10%

26%

11% 7%

New to the world products

Addition toexisting productline

Revisions/improvements to existing products

RepositioningsCost reductions

New productlines

New

to

the

com

pan

y

New to the market

LOW

HIGH

HIGH

Page 3: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

What It Takes to Launch One What It Takes to Launch One “Commercially Successful” New Product“Commercially Successful” New Product

3,000

300

200

100

0“Raw”

unwritten ideas

Ideassubmittedto firm’spatent

department

“Small” projects

“Significant” developments

“Major”developments

Commercial “productlaunches”

“Commerciallysuccessful”

new product

3,000

300

125

9 4 1.7 1

Time

Nu

mb

er o

f id

eas,

pro

ject

s, a

nd

p

rod

uct

s

Page 4: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

About 80% of New Products Fail

Reasons New Products Fail

• too small a target market or market size overestimated

• Hasty introduction without adequate information

• poor product quality

• bad timing

• bad execution of the marketing mix

Page 5: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

New Products from SonyNew Products from Sony

1950s 1960s 1970s 1980s 1990s 2000s

2000s:•MD Walkman•Cyber Shot•DVD Handycam

1995: PlayStation video-game system captures 80% of U.S. 32-bit market.

1985: 8mm Handycam arrives.

1979: Walkman revolutionizes personal stereo tape players.

1982: Compact- disc player becomes first digital consumer electronics product

1975: Betamax VCR has initial success but loses out to better-marketed VHS VCRs.

1968: Its Trinitron TV becomes and remains the standard for color TV quality.

1955: First Japanese transistor radio starts its record of successes.

1946: Sony founded in bombed-out store. Its rice cooker never gets to market.

Page 6: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

Why new product development canWhy new product development canbe a dice roll: some forecastsbe a dice roll: some forecasts

• “I think there is a world market for maybe five computers.”

Thomas Watsonchairman of IBM, 1943

• “The radio craze will die out in time.”Thomas Edison, 1922

• “There is no reason anyone would want a computer in their home.”

Ken Olsonchairman and founder

of Digital Equipment Corp., 1977

• “Video won’t be around more than six months; people will soon get tired of staring at a plywood box.”

Daryl F. Zanuckpresident of 20th Century Fox, 1946

Page 7: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

New Product Development Process

IdeaIdeaGenerationGeneration

ConceptConceptDevelopmentDevelopmentand Testingand Testing

MarketingMarketingStrategyStrategy

DevelopmentDevelopment

IdeaIdeaScreeningScreening

BusinessBusinessAnalysisAnalysis

ProductProductDevelopmentDevelopment

MarketMarketTestingTesting

CommercializationCommercialization

Page 8: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

Estimated Typical Costs of Developing Major New Products

Opportunity identification 200 100 – 500 100 50 – 200

Design 400 200 – 1,500 1,200 500 – 5,000

Testing 2,000 1,000 – 6,000 600 300 – 3,000

TOTAL DEVELOPMENT 2,600 1,300 – 8,000 1,900 850 – 8,200

Introduction 10,000 5,000 – 20,000 2,500 1,000 – 10,000

TOTAL INVESTMENT 12,600 6,300 – 28,000 4,400 1,850 – 18,200

Typical Range Typical Range

Costs for Consumer Costs for IndustrialProducts ($000’s) Products ($000’s)

Page 9: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

Estimated Time Required for DevelopmentOf New consumer Products

Opportunity identification 5 4 – 8

Design 6 2 – 15

Testing

Pretest market 3 2 – 5

Test market 9 6 – 12

Introduction setup 4 2 – 6

TOTAL TIME 27 16 – 46

AverageTime Span Range for Majority(Months) of Products

Page 10: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

Cross-Functional Integration

R&Dengineering

Marketing

Finance

ProductionInventory

Sales Forecast

Budgets

Fund requests

Budgets

Fund requests

Bud

gets

Fun

d r e

ques

t s

Customer n

eeds

Product desig

n

Design for manufacturing

Process needs

Page 11: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

Idea Generation - SourcesIdea Generation - Sources

• Employees/Managers

• Customers/Lead Users

• Competitors

• Distribution / Suppliers

• Other sources – technology, legal environment

Page 12: Lecture 1: New Product Introduction LECTURE OUTLINE Importance of New Product Development New Product Classification Why New Products Fail New Product

Idea Generation - MethodsIdea Generation - Methods

• Formal ideal generation – e.g., forms, survey

• Brainstorming

• Focus groups

• Lead user analysis

• Other creative ways