lecture 2 social web 2017 (guest lecture by dr. giulia ranzini)

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THE SOCIAL WEB: AN INTRO TO PRIVACY AND INFORMATION SHARING Giulia ranzini ([email protected])

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Page 1: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

THE SOCIAL WEB: AN INTRO TO PRIVACY AND INFORMATION SHARING

Giulia ranzini ([email protected])

Page 2: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Class Today:• A Definition of (online) Privacy• Privacy on Social Media

Page 3: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

1A DEFINITION OF (ONLINE) PRIVACY

Page 4: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Why do we talk so much about privacy?

Page 5: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)
Page 6: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Wikileaks• Born in 2006• Collects and publishes

documents leaked from single individuals including details on wrongdoings of governments and companies.

Page 7: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Prism/1In 2009, Edward Snowden, a tech employee of Dell, was assigned to protect the NSA against cyberattacks from China. In a matter of five years, he was hired by the NSA and moved to Hawaii, where he worked as a “system administrator”. In reality, he was trained as a spy.

Page 8: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Prism/2What he found was an immense program of surveillance called PRISM, developed by the US in collaboration with Austrialian and British Secret Services.

Page 9: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Prism had information on:

• Virtually all EU leaders and ministers

• Leaders of international charities, among others UNICEF and Medecins sans Frontieres

• Companies like Siemens (GER) or Petrobras

• Yahoo and Gmail users

• Gamers playing WoW, Second Life, all games on Xbox Live

Page 10: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

AND YET…

10

Page 11: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Elements of privacy

Privacy is defined by cultures…

Greece Sweden

Page 12: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Elements of privacy

Privacy is defined by time…

Page 13: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

What is privacy to you?

Page 14: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

A definition of privacy1. “The right to be left alone” (Warren &

Brandeis, 1890, p. 195)

2. The selective control of access to the self (Altman, 1975, p. 24)

3. Ability of people to determine when, how, and to what extent, information about them is communicated to others (Westin, 1968)

Page 15: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Two theories of privacy

Page 16: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Two theories of privacy

Westin (1967): From Political Science, not behavioral sciences

“People have a need for privacy”

Page 17: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Westin – four forms of privacy

Page 18: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Westin – four objectives of privacy

Page 19: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Two theories of privacy

Altman (1975): Privacy has many purposes, one of which is to give rise to identities.

Social interaction is important for the creation of cultural identities: privacy regulates that.

Page 20: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Altman – five elements of privacy

Page 21: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Boundaries?

It is also what prevents intimacy from forming in relationships.

Page 22: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

The typical example

Page 23: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Boundaries & Privacy

A boundary is most often what is put between the life that is public…

…And what needs to stay private.

Page 24: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

LET’S TRY A TINY FACEBOOK EXPERIMENT

Page 25: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

A small facebook experiment

1. Take your laptop/tablet/phone2. Log in to facebook.com (from the browser, not

eventual apps)3. Click on the lock on the right handside4. Select ”Settings”

Page 26: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

A small facebook experiment/2

5. Click on ”Adverts”6. From ”Adverts”, select ”Adverts

based on my preferences7. Click on ”Edit”

Page 27: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

What can you observe?

Page 28: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Some items are scarily accurate

Page 29: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Some items are (really) dumb

I wish…

Not true! No.

No.

Allergic.

Page 30: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Why is that?

Page 31: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

2 PRIVACY AND SOCIAL MEDIA

Page 32: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

A simple truth

The way we think about privacy, especially online, is always in a tradeoff against something else.

Page 33: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Tradeoffs/1

Page 34: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Tradeoffs/2

Page 35: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Online tradeoffs

Most of the services we use online are free to us. Of course, they are not really free.

In the tradeoff between not using such services and using them, we decide to use them. This makes our data the currency we use to pay for those services.

Page 36: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

For example…

Facebook app on your phone

Page 37: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

The privacy paradox

Page 38: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

The privacy paradox

Page 39: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

How about you?

Page 40: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

What determines privacy settings?

• Concerns in terms of privacy• Impression Management• Disposition to trust• Narcissism• Norms

Utz & Krämer (2009), 3 studies in NL and GER.

Page 41: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Institutional VS social privacy

Institutional Privacy

Social Privacy

Privacy related to institutions such as companies and institutions.

Concerns are about surveillance and loss of ownership over individual data.

Privacy related to social relationships and peers.

Concerns are about identity theft, stalking or other types of privacy-invasive behaviors.

Page 42: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Identified risks• Stalking• Identity theft• Blackmailing• Damaged reputations• Unwanted contacts• Surveillance• Misuse of data by third parties• Mixing personal and professional circles

Page 43: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Not to mention…

The Icloud hack of celebrity pictures in 2014!

Page 44: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Then why do we keep sharing?

Uses and gratifications:

Third person effect:

Ritualized Media Use

• Need for distraction and entertainment

• Need for (para) social relations• Need for identity construction

• Negative effects are considered more likely for others than for the self.

• Social Media use is a habit, and as such can hardly be controlled

Page 45: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Or are we just growing more cynical?

• Users react to risks coming from their immediate social environment (Hargittai & boyd, 2010)…

• …And yet fail to do so when it comes to institutional (i.e. company-related) risks (Raynes-Goldie, 2010; Young & Quan-Haase, 2013)

• One possible explanation for this is a recent growth in cynicism around privacy.

Page 46: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Privacy cynicism

Privacy cynicism is defined as an attitude of uncertainty, powerlessness andmistrust towards the handling of personal data by online services, rendering privacyprotection behavior meaningless.

Hoffman,Lutz & Ranzini, 2015

Page 47: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

why cynicism?

I know my data could be used against my knowledge, but what can I do?

It’s not like I could do something about it

Whatever…they already have all of my data anyway.

Page 48: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Why cynicism?

• Cynicism in general is described as a coping mechanism

• To social situations where the subject feels helpless

• To situations where the motives of others are not easy to understand.

• Privacy Cynicism acts on the tradeoff making individuals feel like their defenses are too low to take any action.

Page 49: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Questions?

Page 50: Lecture 2 Social Web 2017 (Guest Lecture By Dr. Giulia Ranzini)

Thank you!