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    Lecture 6: Methodologies (Part 2)

    Professor Mark Palmer

    Queens University Belfast

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    Lecture aim

    to provide students with an outline of

    the process of data gathering from thepreparation and organization stage tothe actual carrying out of the researchfieldwork.

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    Lecture Outcomes

    To outline the importance of the methodological

    choice for the research topic

    To identify and explain the various suitable for

    research topics

    To outline the merits and demerits of various

    methodologies

    To gain an appreciate of how to execute various

    research methods

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    Learning outcomes (Continued)

    To facilitate understanding in the differentaspects and stages in the process of datacollection.

    Preparing for the physical and mental tasksinvolved in preparing for and actually gatheringthe data

    To provide an opportunity for consideration of

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    Qualitative Methods

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    Typical Qualitative Research

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    Finding the nugget of meaning

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    Why use Qualitative Research?

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    Paths to meaning

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    1) Case Study & Vignettes

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    2) Grounded Theory

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    Example of MO

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    Example of Gift Giving

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    3) (Net) Ethnography (see Robert Kozinets)

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    4) Action Research - Solutions

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    Framing Action Research

    Critical incidents (e.g. behaviours, structures)

    Critical reports (e.g. publications of reports)

    Critical events (e.g. crisis, market entry or exit)

    Critical episodes/epochs (e.g. recession)

    Critical turning/tipping points (e.g. transitions,

    partners)

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    Qualitative Collection

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    An interview is a conversation with a purposeKahn and Cannell (1957)

    A method of collecting data in which selected

    participants are asked questions in order to find

    out what theydo, what they think or how they

    feel Collis and Hussey (2009)

    Interviewing for qualitative research

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    http://www.youtube.com/watch?v=g0b_lTEgICw&feature=related

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    Different types of interviews

    Structured interviews-associated with quantitative research,standardised questions, an alternative way of delivering a

    questionnaire. Researcher has control.

    Semi-structured-themes and issues are identified and theorder of the questions may vary according to the circumstances.

    Additional questions may be added as the interview develops.

    Researcher has some control.

    Unstructured- Informal, a general topic is identified, no

    predetermined order, non directive. Respondent has control

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    Finding rare subjects and elites

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    Questioning

    Open questions designed to encourage the

    interviewee to provide an extensive response

    What, how ,why?

    Probing questions used to explore or developkey/important issues

    Specific and closed questions confirming and

    fact or opinion

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    Focus Groups

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    Projective Techniques

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    Projective Techniques

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    Means End Analysis and Cognitive mapping

    What caused this?

    Repeat this!

    Exercise

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    Repertory Grid Technique

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    Zaltman elicitation technique

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    Different types of Observation

    Participant observation

    The researcher is immersed in the organisations or

    community

    Non Participant observation

    The researcher is outside the research context, a

    complete observer

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    Different types of observation

    Unstructured Observation

    Structured Observation

    Is systematic

    Uses a predetermined structure

    Quantifying behaviours/events

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    Observation-Gill and Johnson (1997)

    Participant asobserver

    Observer as

    participant

    Complete

    participant

    Complete

    observer

    Researcher takes part in activity

    Researchers

    Identity

    revealed

    ResearchersIdentity is

    concealed

    Researcher observes activity

    Identification of indirect indicators ofIdentification of indirect indicators of

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    Identification of indirect indicators ofIdentification of indirect indicators of

    behaviourbehaviour

    Prominence of the CEOsphotograph in the annualreport

    CEO prominence incompany press releases

    CEOs use of first personsingular pronouns (I, Me,Mine, My, Myself versusplural pronouns such as we,us, our, ourselves)

    His or her cashcompensation (salary andbonus) divided by that of thesecond highest-paidexecutive in the firm

    you

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    The Usual Suspects!: Narcissists?

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    Prominence of the CEOs photographProminence of the CEOs photograph

    in the annual reportin the annual report

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    Subtle and not-so-subtle on the website search

    under expert in ABS!

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    Indicating performance, too

    Observing top management teams

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    Observing top management teams

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    An example of covert observation in business

    http://www.youtube.com/watch?v=35FdUCzzt-0

    http://www.youtube.com/watch?

    feature=endscreen&NR=1&v=8SaHW6Y7_Yg

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    Qualitative techniques

    Framework for analysing qualitative

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    Framework for analysing qualitative

    data

    Data Categorisation

    Data Unitisation

    Relationship identification

    Theory/proposition development

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    Content analysis

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    Example1

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    Example 2

    3

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    Example 3

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    Example 4

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    Example building blocks

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    Data display

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    Dynamic interactions

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    Phase II: Qualitative Phase

    Tension and Conflict Dynamic Interactions Diagram

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    Data Continuum Diagram

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    Exploring without a predetermined theoretical ordescriptive framework- Template analysis

    A list of codes or categories that represent the themes

    revealed from the data that has been collected (nb datacategorisation)

    Involves categorising and unitising data

    The relationships between the data are established

    through a coding system- see the hierarchicalrelationship demonstrated in the next example

    Example-part of a template analysis used on a

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    p p p y

    managing change research project (Saunders et al )

    1.0 Contextual factors 1.1 Reasons for change 1.2 Environmental climate 1.3 Nature of the organisation

    1.3.1 Organisational objectives

    1.3.2 Culture 1.3.3 Ownership

    2.0 Nature of the change 2.1Internally driven

    2.2Externally driven 3.0 Perceptions of those affected

    3.1 Directly affected 3.2 Indirectly affected

    D i i

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    Data categorisation

    Imposing a workable structure

    Often determined by the research objectives or theestablished body of literature i.e. influential modelsand/or concepts

    Example1. Jehn.K , G. B. Northcraft , M. A. Neale (1999) Why Differences

    Make a Difference: A Field Study of Diversity, Conflict, and

    Performance in Workgroups. Administrative Science Quarterly, Vol. 44, 1999

    Q lit ti ft i t

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    Qualitative software can assist

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    Ethics

    Remember with some research methods you are

    manipulating human beings through deception

    and you do not know how long the duration of

    the treatment effect will be. It is important to get ethical approval from an

    organizational ethics department (Human

    Subjects) before conducting survey experiments.

    All respondents must be debriefed about thepurposes of the study after the experiment.

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    Exercise

    Sketch out your research design for data

    collection.

    Are you exploring or examining?

    If you are examining, jot down the sources ofyour measures for your research

    What are you control measures?

    If you are exploring, jot down the boundary

    conditions of your research?

    R fl ti Q ti

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    Reflection Questions

    How will the proposed methodology achieveresearch objectives

    What other research methodologies might be

    employed?

    Why were these methodologies rejected?

    How do you go about assembling the data

    collected during your fieldwork?

    How to recognise any gaps in the datacollection?

    What is the overall object when carrying out data

    analysis?

    R fl ti Q ti

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    Reflection Questions

    How do you consider the practical and

    operational aspects of gathering data for your

    dissertation and prepare an outline.

    How can you anticipate and plan for the possiblebarriers to the completion of your fieldwork?

    What do you do when co-operation is not

    forthcoming from key respondents?

    R f

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    References

    Gill, J. and Johnson, P. (2010) Research Methods for

    Managers, London, Paul Chapman

    Collis, J and Hussey, R. (2009) Business Research a

    practical guide for undergraduates and postgraduate

    students, London, Macmillian

    Kahn, R. and Cannell, C. (1957) The dynamics of

    interviewing, New York, Wiley

    Saunders M. et al (2009) Research Methods for

    Business Students, Harlow, Prentice Hall

    R f

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    References

    Bell J (1999) Doing your research project (3rdEdn) Buckingham:Oxford UnivPress

    Bryman A and Bell E (2003) Business Research Methods New York:OxfordUniv Press

    Easterby-Smith M et al(2002) Management Research: An IntroductionLondon:Sage Publications

    Robson C.(2002) Real World Research (2nd

    Edn) Oxford:Blackwell Saunders M. et al (2009) Research Methods for Business Students, (Edn4) Harlow, Prentice Hall

    Sekaran V (2000) Research Methods for Business: A skills buildingapproach (3rd Edn) New York:Wiley

    Ticehurst GW and Veal AJ (2000) Business Research methods: amanagerial approach NSW: Pearson Education

    R f

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    References

    Urquhart, C. (1999) Using vignettes to diagnose

    information seeking strategies: opportunities and

    possible problems for information use studies of

    health professionals, Exporing the Contexts ofInformation, pp.277-289.

    Perry, C. (1998) Processes of a case study

    methodology for postgraduate research in

    marketing, European Journal of Marketing, 32,9/10, p.785-802.