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Gifts in Wills UNICEF Australia Legacy Fundraising and the Digital Frontier Melanie Verges Senior Manager, Legacy Fundraising at UNICEF Australia Track supported by

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Page 1: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Gifts in WillsUNICEF Australia

Legacy Fundraising and the Digital Frontier

Melanie VergesSenior Manager, Legacy Fundraising at UNICEF Australia

Track supported by

Page 2: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

About Melanie-originally from the Southern East Coast of the US-been a Sydney Sider for just over 3 years-10 years in fundraising, 6 in Legacy Fundraising-dog, Mandy-loves to cook, read, and trivia nights

About UNICEF Australia-work in 190 countries, top humanitarian organization-founded in 1946 after WWII to help displaced children

UNICEF Australia was established 1966.

Work with Government• Support Government’s efforts to create policies• Hold the Government accountable for its responsibility to

implement the UN Convention of the Rights of the Child • Bring issues in the lives of children and young people to the

attention of policy-makers in order to bring about change.

Work with Youth & Communities• Consulting and educating children about their rights

Page 3: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Agenda

❑ Baby Boomers – What do we know and why do they matter?

❑ UNICEF Australia legacy campaign – Nostalgia and looking back

❑ TV driving digital – proving TV works with digital

❑ Digital Marketing – examples

❑ Lead Gen ads

❑ Survey and brochure downloads

❑ Creative testing – what worked

❑ Display – what didn’t work

❑ Timeline engagement tool

❑ 2019 campaign plans

Page 4: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

What do we know about Baby Boomers?

Page 5: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

What do we know about Baby Boomers?

Page 6: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

What do we know about Baby Boomers?

Page 7: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

UNICEF Australia Legacy Fundraising Campaign ❑ Theme

Nostalgia

Page 8: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Top Line Results from 2018

• -2,322 new supporters added to the pipeline

66375327879

Page 9: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

TV ads driving digital activity

Page 10: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Digital Ads on Facebook, Display, Instagram:

Facebook short ad

Facebook ads

Lead Gen ads

Page 11: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

UNICEF Australia Legacy Fundraising Campaign ❑ Donor Journey

Supporter

Page 12: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Digital Plans and Delivery❑ For the 2018 Legacy campaign, CPA was 8% less than planned

Page 13: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Digital Marketing Traffic❑ 84% of traffic to the legacy pages was new, 93% of which was driven by our

paid media

Page 14: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Audience ❑ We focused our media on 50+, however, dwell times suggest that there is an

opportunity to engage younger users in overall UA

Page 15: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Lead Generation ads on Facebook ❑ Results improved drastically when we introduced Lead Generation

Page 16: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Lead Generation ads on Facebook

Page 17: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Lead Generation ads on Facebook

Page 18: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Lead Generation performance❑ Lead Generation out performed Click Through in volume and efficiency

Page 19: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Survey Traffic on webpage❑ Traffic to webpage strong, conversions not

Page 20: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Legacy brochure downloads

Page 21: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Creative Testing❑ We improved and maintained our CPA with new creative testing

Page 22: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Creative Testing❑ Original Slideshow

Page 23: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Creative Testing❑ New Slideshows brought down CPA

Page 24: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Creative Testing❑ Video content polarizing, but kept CPA by spending with top performers

Page 25: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

Display Advertising ❑ Display retargeting did not deliver on KPI’s

Page 26: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

2019 – Digital Engagement Tool: The Timeline

Page 27: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

2019 – Digital Engagement Tool: The Timeline

Page 28: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

2019 – Digital Engagement Tool: The Timeline

Page 29: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

2019 Campaign Plans

Page 30: Legacy Fundraising and the Digital Frontier · Agenda Baby Boomers –What do we know and why do they matter? UNICEF Australia legacy campaign –Nostalgia and looking back TV driving

UNICEF Australia

Melanie VergesLegacy Fundraising Manager

[email protected]

0246 257 390

Connect with me on LinkedIn!