legal practice management
TRANSCRIPT
#ClioWeb
Legal Practice Management
Joshua LenonLawyer in Residence
Clio
#ClioWeb
Instructor
Joshua Lenon• Lawyer in Residence at
Clio• Attorney Admitted in
New York• @JoshuaLenon
#ClioWeb
Agenda
•What can go wrong?•What is the LPM?
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WHAT CAN GO WRONG?
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Lawyers Fund for Client Protection• 79 applications• 59 approved• 20 lawyers responsible• $495,218
Washington Lawyers Make Mistakes
Source: WSBA Lawyers Fund for Client Protection – December 2015
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Malpractice litigation costs for professional litigation is $122k.
Source: Estimating the Cost of Civil Litigation - www.courtstatistics.org
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Expect a Malpractice Claim
Practice areas most likely to have a malpractice claim:• Real estate - 20.33%• Plaintiffs’ personal injury - 15.59%• Family law - 12.14%• Estate, trust and probate - 10.67% • Collection and bankruptcy - 9.2%
Source: ABA Profile of Legal Malpractice Claims - 2012
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Types of Errors
45%
30%
15%
10%
Substantive ErrorsAdministrative ErrorsClient RelationsIntentional Wrongs
Source: ABA Profile of Legal Malpractice Claims - 2012
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Fail t
o Know/Apply
Law
Planning Error
Inad Disc/In
vesti
gation
Fail t
o File Docu
ments: no deadlin
e
Fail t
o Calendar
Fail t
o Know Deadline
Procrasti
nation
Fail t
o Obtain Clie
nt Consent
Conflict of In
terestFra
ud
Fail t
o React to Calendar
Lost
File &
Document
0.00%2.00%4.00%6.00%8.00%
10.00%12.00%
Source: ABA Profile of Legal Malpractice Claims - 2012
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Nearly half of all malpractice claims can be prevented with the right tools.
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Only 46% of law firms have access to practice management software.
Source: ABA Legal Technology Report 2016
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Only 29% of law firms have access to rules-based calendaring.
Source: ABA Legal Technology Report 2016
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WHAT IS LEGAL PRACTICE MANAGEMENT?
Manage your practice.From matter and document management to time-tracking and billing, LPM helps you manage the ins
and outs of your practice.
Matters
Client Information Calendars
and Tasks
Time Tracking
Bills and Invoices
Documents
Practice Management
Client matters come first.Practice Management organizes all of a firm’s information by matter—contacts, meetings, tasks, expenses, notes, and
documents specific to that case.
Document AutomationThe average knowledge worker spends 11 hours a week generating documents. 6 of those hours are wasted time. LPM gives you that time back with easily generated documents from your own templates. Never cut and paste again.
Meet your new partner.
A personal document management system.Legal files are associated with matters or contacts and
kept all in one place—remotely view documents, collaborate with colleagues, keep track of changes,
and automate document templates.
Timing and BillingIntuitive timekeeping lets you track all of every working moment spent on a case. Start a timer on your phone, tablet, or computer and capture time as you work or record bulk entries at the end of the day. You can also create time entries directly from calendar entries, tasks, and documents.
Meet your new partner.
Present clients with polished, professional
looking invoices.Effortlessly keep track of time spent on matters so when it’s time to generate a bill,
it’s only one click away.
Compliant Trust AccountingLPM makes it easy to maintain accurate trust accounts. Assign each deposit to a client and matter for easy reporting and reconciliations.
Meet your new partner.
Keep clients in the know. Securely collaborate with clients—share important matter information, upload documents, calendar
events, payment information and tasks.
Pitfalls of desktop-based solutions:• Cost of licenses• Consultants• Upgrades• Hardware• Infrastructure• Dedicated staff• Maintenance
Advantages cloud-based solutions:• Subscriptions• Cost reduction -
30%• No servers• No IT• No ongoing costs• Up and running
fast• Disaster recovery• Built-in tools to
better service for your clients
Customizable workspace.Each firm’s practice is unique so your practice management system should
be too.
Connect a firm’s favourite legal apps.Create one centralized hub for a streamlined
workflow—connect to hundreds of web apps such as, Dropbox, Box, Chrometa, Quickbooks etc.
Smart apps for smart law firms
Access your firm’s data from any smartphone.
Available for
