lendingqb executive summary
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Executive SummaryTRANSCRIPT
EXECUTIVE SUMMARY
Who We Are – World Class Technology Company with Proven Success in Financial Services
– 100% Web-Based, End-to-End, Single Database LOS Platform
Why We Are Different – Single database is the cornerstone of a comprehensive 5-layered approach to compliance
– True Managed Services Platform for both implementation and ongoing management
– Most Experienced SaaS Vendor with the most secure platform in the industry
How We Increase Lender’s Profit – ROI-Focused approach for innovation and implementation
– Proven to dramatically improve productivity and lower lenders’ cost per loan
– Managed Services SaaS Model Lowers Technology Ownership Costs
LendingQB is part of the MeridianLink Family
75% market share of
independent credit
reporting companies
400+ Credit Unions/Banks
36% market share of top
100 credit unions
Added 25 new clients in
the last 9 months
LendingQB (MeridianLink) is a World-Class Technology Company with a long history of demonstrated success….
Meridian Link has had the same ownership structure and has been cash flow positive since it’s inception in 1998
MeridianLink founded as privately-held California corporation
Built E*Trade Mortgage
Released DecisionAPP for indirect auto lending
Launched LendingQB LOS
Released PriceMyLoan (used by CitiMortgage)
Selected as direct connect provider by Fannie Mae
MeridianLink Processes over 3 million transactions
for 20,000+ financial entities
Mortgage Credit Link attains 75% market share
among credit reporting companies
LendingQB surpasses 65 LOS customers
Released Mortgage Credit Link, first 100% online
credit reporting solution Released LoansPQ for direct lending
Released HomeLoanCenter platform which became LendingTree.com
Released XpressAccounts as part of LoansPQ
Built proprietary AUS for HUD (H4H Program)
Second non-agency AUS approved to connect to FHA Total Scorecard
Loans PQ Achieves 36% market share of top 100 credit unions
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LendingQB LOS: Web-Based, Seamless & End-to-End Consumer Portal Retail Portal Wholesale Portal
Automated Underwriting & Loan Pricing Engine
eDocument Integration & eSignatures
Automated Compliance
Title & Closing Documents
Business Rules
Workflow Automation
100% Web
Solution
Integrations THIRD-PARTY SERVICE/PRODUCT VENDOR INTEGRATION
Initial Disclosures
Closing Documents
Anti-Predatory & State High-Cost
TIL Audits
State Consumer Lending Laws
State Licensing Regulations
Identity Verification
Fraud Checks
Capital Markets
Title Fee Packages
Credit Reports
Lead Management
Appraisal Management
Appraisal Review and Scoring
DocMagic, DocuTech, IDS
DocMagic, DocuTech, IDS
DocMagic, ComplianceEase
ComplianceEase
ComplianceEase
ComplianceEase
DataVerify
DataVerify
MCT, MCM, Flatirons
FirstClose Title
All Fannie Mae Approved Vendors
Leads360, mortgageCEO
GlobalDMS
GlobalDMS
Our Single Database Platform Drives the Five Layers of Compliance
RISK ASSESSMENT CONTROL MECHANISM
LAYER 1
LAYER 2
LAYER 3
LAYER 4
LAYER 5
Rigorous protection against
operational & regulatory mistakes
Eliminate resources wasted
on poor quality loan apps
Prevent staff from
making mistakes
Automatically guide users
through workflow
Automates Issue
Identification for Management
Ensure loans meet industry,
state & federal regs
Automated Underwriting
Business Rules
Task System
Scheduled Reports
Real-Time, Automated Compliance
Full-Service Approach to Implementation: Faster Implementation Time, Less Cost
to Clients and Reliable Implementation Success
Traditional LOS Vendor Deployment
They Provide you with a project manager and they conduct user
training
Lender is Responsible for Rules and Workflow configuration
Lender configures UW guidelines and pricing
Additional training is charged per day or per hour
Lender is responsible for UAT and Go-Live
Results in Failed or Costly Implementations
Some large vendors have over 50% of their implementations
fail
Average Additional Resource Costs for implementations
range from $100K to $500K
Average Implementation Cycle Time is 6 months to one year
LendingQB’s Deployment Approach is Unique
Comprehensive system deployment is included in
pricing model
LQB is responsible for co-managing deployment process
with client
LQB configures your custom workflow and business rules
LQB configures investor and custom UW guidelines
Unlimited training included in pricing model
To Ensure Deployment Success
LendingQB has had no failed implementations
Average implementation time-frame is 90 days which is half
that of other vendors
No “Hidden” Costs to lender because lender resource
requirements are minimal
World-Class Customer Support and Ongoing Platform Management:
Higher Utilization with Lower Cost of Ownership for our Clients Traditional LOS Vendor
Support…
Vendors do not have instant support function and many
times do not have a live voice answer support calls
Five of our clients estimated that the average support response times from their
previous vendor ranged from 2 hours to 36 hours!
Lender must manage all configuration of rules and guidelines on an on-going basis requiring at least 1
additional FTE
Results in low vendor satisfaction/retention
Mortech estimates current LOS Vendor Satisfaction is
58%
Our clients estimate that the average annual
additional costs to maintain their previous vendors’
platforms ranged between 1-3 full time FTEs
Our Customer Support is the Best in the Industry
LQB is the only LOS Vendor with an Instant Chat Support
Function
73% of instant support chat tickets are responded within
1 minute or less
All on-going configuration for rules, workflow, guidelines
are managed by LQB, reducing lender resources by at least
1-2 FTEs
LendingQB Support SLA’s ensure rapid response times
Resulting in High Utilization at lowest cost…
93% of LQB Clients rate our LQB as good or excellent
Our clients estimate a savings of $75K to $225K in annual resource maintenance
requirements and costs
We are the Most Experienced SaaS-Based Vendor: Superior Performance,
Scalability and Security at Lower Cost of Ownership
Traditional Vendor’s SaaS experience is limited
Most “Software as a Service (SaaS) Solutions” are nothing more than web-enabled (via
Citrix) Windows applications.
Few vendors have undergone a third-party security audit and are not monitored by a major
third-party entity (e.g., VISA, MASTERCARD) for security
compliance.
Scalability is not a requirement for single-tenant software
solution providers.
Resulting in performance & security risks
SSAE 16 is the best they have to offer
Dependent on third-party for system security and
performance
The largest vendor in this field have had several incidents of system blackout within the
past 24 months.
We’re the most experienced SaaS vendor
We have been providing SaaS for 12+ years.
SaaS model allows us to perform unscheduled-releases as
necessary to meet clients’ expectations.
Our facilities and systems have been audited by multiple
security auditing firms (TruSecure, Verizon, Tevora) for
12+ years.
Our multi-tenant model means system performance is our #1
priority
Resulting in performance & security safety
TruSecure certified since 2000.
The Only LOS Vendor that is RI3PA/Payment Card Industry (PCI) compliant…. since 2008
LendingQB manages its own data center eliminating reliance
on third-party for system performance and security
protection
LendingQB Improves Your Bottom Line
End-to-End All Lending Activities on 1 Platform from 1
Vendor
ROI-Focused
Objective and measurable
results
CUSTOMer Service
We do the heavy lifting so our Lenders can focus on Lending
Lender Benefits • Reduce Annual Technology Cost
of Ownership by 25% to 50%
• Reduce Your Cost Per Loan by
$250 to $400
• Resulting in an Estimated
Annual ROI for LendingQB of
over 6-12 Times!
• View complete demonstration of platform capabilities
• Request an Enterprise Process Assessment (EPA)
• Talk to lenders currently using LendingQB
Contact LendingQB
(888) 285-3912 www.lendingqb.com
[email protected] 3080 Bristol Street, Suite 550
Costa Mesa, California 92626