lendingqb executive summary

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EXECUTIVE SUMMARY

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Page 1: LendingQB Executive Summary

EXECUTIVE SUMMARY

Page 2: LendingQB Executive Summary

Who We Are – World Class Technology Company with Proven Success in Financial Services

– 100% Web-Based, End-to-End, Single Database LOS Platform

Why We Are Different – Single database is the cornerstone of a comprehensive 5-layered approach to compliance

– True Managed Services Platform for both implementation and ongoing management

– Most Experienced SaaS Vendor with the most secure platform in the industry

How We Increase Lender’s Profit – ROI-Focused approach for innovation and implementation

– Proven to dramatically improve productivity and lower lenders’ cost per loan

– Managed Services SaaS Model Lowers Technology Ownership Costs

Page 3: LendingQB Executive Summary

LendingQB is part of the MeridianLink Family

75% market share of

independent credit

reporting companies

400+ Credit Unions/Banks

36% market share of top

100 credit unions

Added 25 new clients in

the last 9 months

Page 4: LendingQB Executive Summary

LendingQB (MeridianLink) is a World-Class Technology Company with a long history of demonstrated success….

Meridian Link has had the same ownership structure and has been cash flow positive since it’s inception in 1998

MeridianLink founded as privately-held California corporation

Built E*Trade Mortgage

Released DecisionAPP for indirect auto lending

Launched LendingQB LOS

Released PriceMyLoan (used by CitiMortgage)

Selected as direct connect provider by Fannie Mae

MeridianLink Processes over 3 million transactions

for 20,000+ financial entities

Mortgage Credit Link attains 75% market share

among credit reporting companies

LendingQB surpasses 65 LOS customers

Released Mortgage Credit Link, first 100% online

credit reporting solution Released LoansPQ for direct lending

Released HomeLoanCenter platform which became LendingTree.com

Released XpressAccounts as part of LoansPQ

Built proprietary AUS for HUD (H4H Program)

Second non-agency AUS approved to connect to FHA Total Scorecard

Loans PQ Achieves 36% market share of top 100 credit unions

‘98

‘00

‘01

‘03

‘04

‘05

‘06

‘09

‘10

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Page 5: LendingQB Executive Summary

LendingQB LOS: Web-Based, Seamless & End-to-End Consumer Portal Retail Portal Wholesale Portal

Automated Underwriting & Loan Pricing Engine

eDocument Integration & eSignatures

Automated Compliance

Title & Closing Documents

Business Rules

Workflow Automation

100% Web

Solution

Page 6: LendingQB Executive Summary

Integrations THIRD-PARTY SERVICE/PRODUCT VENDOR INTEGRATION

Initial Disclosures

Closing Documents

Anti-Predatory & State High-Cost

TIL Audits

State Consumer Lending Laws

State Licensing Regulations

Identity Verification

Fraud Checks

Capital Markets

Title Fee Packages

Credit Reports

Lead Management

Appraisal Management

Appraisal Review and Scoring

DocMagic, DocuTech, IDS

DocMagic, DocuTech, IDS

DocMagic, ComplianceEase

ComplianceEase

ComplianceEase

ComplianceEase

DataVerify

DataVerify

MCT, MCM, Flatirons

FirstClose Title

All Fannie Mae Approved Vendors

Leads360, mortgageCEO

GlobalDMS

GlobalDMS

Page 7: LendingQB Executive Summary

Our Single Database Platform Drives the Five Layers of Compliance

RISK ASSESSMENT CONTROL MECHANISM

LAYER 1

LAYER 2

LAYER 3

LAYER 4

LAYER 5

Rigorous protection against

operational & regulatory mistakes

Eliminate resources wasted

on poor quality loan apps

Prevent staff from

making mistakes

Automatically guide users

through workflow

Automates Issue

Identification for Management

Ensure loans meet industry,

state & federal regs

Automated Underwriting

Business Rules

Task System

Scheduled Reports

Real-Time, Automated Compliance

Page 8: LendingQB Executive Summary

Full-Service Approach to Implementation: Faster Implementation Time, Less Cost

to Clients and Reliable Implementation Success

Traditional LOS Vendor Deployment

They Provide you with a project manager and they conduct user

training

Lender is Responsible for Rules and Workflow configuration

Lender configures UW guidelines and pricing

Additional training is charged per day or per hour

Lender is responsible for UAT and Go-Live

Results in Failed or Costly Implementations

Some large vendors have over 50% of their implementations

fail

Average Additional Resource Costs for implementations

range from $100K to $500K

Average Implementation Cycle Time is 6 months to one year

LendingQB’s Deployment Approach is Unique

Comprehensive system deployment is included in

pricing model

LQB is responsible for co-managing deployment process

with client

LQB configures your custom workflow and business rules

LQB configures investor and custom UW guidelines

Unlimited training included in pricing model

To Ensure Deployment Success

LendingQB has had no failed implementations

Average implementation time-frame is 90 days which is half

that of other vendors

No “Hidden” Costs to lender because lender resource

requirements are minimal

Page 9: LendingQB Executive Summary

World-Class Customer Support and Ongoing Platform Management:

Higher Utilization with Lower Cost of Ownership for our Clients Traditional LOS Vendor

Support…

Vendors do not have instant support function and many

times do not have a live voice answer support calls

Five of our clients estimated that the average support response times from their

previous vendor ranged from 2 hours to 36 hours!

Lender must manage all configuration of rules and guidelines on an on-going basis requiring at least 1

additional FTE

Results in low vendor satisfaction/retention

Mortech estimates current LOS Vendor Satisfaction is

58%

Our clients estimate that the average annual

additional costs to maintain their previous vendors’

platforms ranged between 1-3 full time FTEs

Our Customer Support is the Best in the Industry

LQB is the only LOS Vendor with an Instant Chat Support

Function

73% of instant support chat tickets are responded within

1 minute or less

All on-going configuration for rules, workflow, guidelines

are managed by LQB, reducing lender resources by at least

1-2 FTEs

LendingQB Support SLA’s ensure rapid response times

Resulting in High Utilization at lowest cost…

93% of LQB Clients rate our LQB as good or excellent

Our clients estimate a savings of $75K to $225K in annual resource maintenance

requirements and costs

Page 10: LendingQB Executive Summary

We are the Most Experienced SaaS-Based Vendor: Superior Performance,

Scalability and Security at Lower Cost of Ownership

Traditional Vendor’s SaaS experience is limited

Most “Software as a Service (SaaS) Solutions” are nothing more than web-enabled (via

Citrix) Windows applications.

Few vendors have undergone a third-party security audit and are not monitored by a major

third-party entity (e.g., VISA, MASTERCARD) for security

compliance.

Scalability is not a requirement for single-tenant software

solution providers.

Resulting in performance & security risks

SSAE 16 is the best they have to offer

Dependent on third-party for system security and

performance

The largest vendor in this field have had several incidents of system blackout within the

past 24 months.

We’re the most experienced SaaS vendor

We have been providing SaaS for 12+ years.

SaaS model allows us to perform unscheduled-releases as

necessary to meet clients’ expectations.

Our facilities and systems have been audited by multiple

security auditing firms (TruSecure, Verizon, Tevora) for

12+ years.

Our multi-tenant model means system performance is our #1

priority

Resulting in performance & security safety

TruSecure certified since 2000.

The Only LOS Vendor that is RI3PA/Payment Card Industry (PCI) compliant…. since 2008

LendingQB manages its own data center eliminating reliance

on third-party for system performance and security

protection

Page 11: LendingQB Executive Summary

LendingQB Improves Your Bottom Line

End-to-End All Lending Activities on 1 Platform from 1

Vendor

ROI-Focused

Objective and measurable

results

CUSTOMer Service

We do the heavy lifting so our Lenders can focus on Lending

Lender Benefits • Reduce Annual Technology Cost

of Ownership by 25% to 50%

• Reduce Your Cost Per Loan by

$250 to $400

• Resulting in an Estimated

Annual ROI for LendingQB of

over 6-12 Times!

Page 12: LendingQB Executive Summary

• View complete demonstration of platform capabilities

• Request an Enterprise Process Assessment (EPA)

• Talk to lenders currently using LendingQB

Contact LendingQB

(888) 285-3912 www.lendingqb.com

[email protected] 3080 Bristol Street, Suite 550

Costa Mesa, California 92626