leveraging change through digital capability - lawrie phipps, terri smith and sheila macneill

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Leveraging change through digital capabilityConnect more

Welcome to this presentation for Jisc on Building digital capability.

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Building digital capability

The Digital Capability service comprises four key components:the Digital Capability FrameworkDiscovery ToolOnline OfferDigital Leadership22/06/20163Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Digital capability: the six elements

ICT proficiencyInformation,data andmedia literaciesDigitallearning andself developmentDigital creationinnovation andscholarshipCommunication,collaboration andparticipationDigital identityand wellbeing

A digital capability framework which describes the skills needed by staff in a wide range of academic, administrative and professional roles to thrive in a digital environment. This provides a structure to help managers and individuals understand what is needed and supports the development of tools. The generic framework is complete and in use in the sector.The Jisc '7 elements of digital literacy' model is well used and recognised (93% recognition from survey April 2015). Most other frameworks and definitions can be fitted comfortably into one or more of the elements as originally defined. However, since it was first devised, two issues have emerged as critical in living, learning and working effectively with technology: data literacy in an age of proliferating personal data, big/deep data and data hacking, and various aspects of 'well-being' (health, safety, work-life balance, relationships, personal safety and privacy) in an increasingly hybridised (real/virtual) environment. Some of the original elements also look a bit dated as digital practice has moved on and as discourse about digital literacy has become more nuanced and widely shared. The most significant change is to combine 'information' with 'media' literacies, as feedback suggests that users have difficulty distinguishing between the two.This version has been adapted considerably from an earlier version in response to detailed feedback from 16 stakeholders (over 40 were consulted over the initial version) and broad brush feedback from consultation events, which are ongoing. There was consensus over the need for shared language and an appetite for a shared framework, but one that was mapped carefully to other frameworks such as the SCONUL 7 pillars, CILIP, ANCIL, UK PSF, Vitae digital lens etc showing how and where these representations add detail to the broader picture.The framework was seen as most useful to:bridge staff and student digital capabilities (i.e. supporting discussion about and planning for both in departments and services)plan for embedding digital capabilities into specific subject areas (for which the 7 elements are already well used)map digital expertise across different staff22/06/20164Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

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Looking to create more profiles, encouraging organisations and sector bodies to create profiles.

Building digital capability: Example teacher profile. http://repository.jisc.ac.uk/6240/1/Digital_capabilities_teacher_profile.pdf

Building digital capability: Example researcher profilehttp://repository.jisc.ac.uk/6238/1/Digital_capabilities_researcher_profile.pdf

Building digital capability: Example learner profilehttp://repository.jisc.ac.uk/6236/1/Digital_capabilities_learner_profile.pdf22/06/20165Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

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Discovery toolWe have built a discovery tool to help staff discover their digital capability and provide them with feedback that will help them to build their capability and digital skills6/22/2016

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An individual user will be provided with a link to help them understand their own and build their digital capability.This tool will help them discover their digital capabilities and assess what they can do to build your skills and experience across the six digital capabilities, broken down into twelve sub-elements.Having answered the questions in the tool the user is provided with a diagram which reflects their current level of digital capability, which they will be able to compare with others who are similar to them.They will be provided with a series of feedback statements across the twelve sub-elements of digital capability. The focus of the statements will be about helping them to help themselves to build their own digital capability.

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Discovery tool6/22/2016

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Discovery tool pilotsAs well as large scale tests we have a number of institutions, FE, HE and skills who are undertaking small scale pilots with groups of staffIn addition we have provided the Digital capability user group of eighty plus institutions with a version of the tool for them to test with small groupsAs a result we have had further user feedback that will inform development and functionality

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Image credit: By Alan Chia (Lego Color Bricks) CC BY-SA 2.0 via Wikimedia Commons https://commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg


Digital leadership courseThe Jisc Digital leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to:Become a more effective digital leader or manager through personal and professional development Explore how their organisations can engage more effectively with the technology at their disposal at both strategic and operational levels Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams

The Jisc Digital Leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to:Become a more effective digital leader or manager through personal and professional development Explore how their organisations can engage more effectively with the technology at their disposal at both strategic and operational levels Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams Strategic challenges across the higher and further education sectors, such as those posed by the FELTAG, Area Based Reviews, teaching excellence framework and open research agenda, need embedded, organisation-wide digital capability in order to successfully implement technology-driven responses. These responses might include, increased uptake of cloud and data-driven solutions, adoption of analytics for decision-making and learner-support or improving network and learning technology access for staff and students to enable blended learning to happen more effectively. Digitally-informed and empowered leaders not only embrace the innovation, collaboration and efficiency gains these bring to their organisation, but also create an environment where others can fully exploit and embed them in their practice.


Digital Leadership courseWe continue to work with Jisc training on the roll-out of the Digital leaders course following the successful pilotThe course is next scheduled to run in October, and that run will be part of the transition from project output to Jiscs service offer


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Digital capability online offerPersonalised dynamic online offerPlaylists of activities, resources, content, guidesCreation of dynamic and static playlistsBespoke institutional playlistsProfessional framework lensesSocial sharing, Twitter, Facebook, LinkedIn

In a future iteration of this tool, they will also be provided with a list of resources and activities to undertaken to help them build their capability. These will be provided through dynamic personalised playlists of guides and resources from Jisc, professional bodies, universities and colleges.

How can we ensure that the online offer has impact? http://digitalcapability.jiscinvolve.org/wp/2015/08/25/impact-impact-impact/ 22/06/201614Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Online offerWe are basing the online offer on the upcoming Jisc app and content store Development on the app and content store is now at the stage where we hope to be able to link to tagged playlists of relevant content and resources from the discovery tool results page within the next couple of weeks


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What do we understand by digital capability?6/22/2016

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Ask the question.22/06/201617Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

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We know that staff who use tools such as Twitter are more likely to be able to understand the nuance of a tool such as Yammer or Slack. Those who dont will probably struggle. The solution is not go do Twitter, but to realise that when introducing new tools, if you have an understanding of the digital capabilities of your team or staff, you can ensure that any training materials or workshops address not just the technical aspects of any new tool, but also the nuance of why it is being introduced and the ways in which it can be used.

See Go do Twitter https://digitalcapability.jiscinvolve.org/wp/2016/05/20/go-do-twitter/

Twiutter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/


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A mistake resulted in the leak of 780 e-mail addresses of patients who attended an HIV clinic in London.

The clinic blamed the breach on human error.

There are some key digital capability lessons that come out from this incident. Why was simple e-mail been used to send out a newsletter, when there was a risk of a leak of sensitive data?

The clinic were fined 180,000

Read more https://digitalcapability.jiscinvolve.org/wp/2015/09/03/focus-on-data-literacies-and-ict-proficiency-the-importance-of-digital-capabilities/22/06/201619Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

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NERC and BoatyMacBoatfaceDont ask the internet to name stuff, dont expect them to take it seriously.22/06/201620Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

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Location independent working22/06/201621Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

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DashboardBringing together information and aggregation of data from usage of the discovery toolWe are currently designing the prototype institutional dashboard based on our emerging understanding of what the institutional leads want to know about their staffs results in the discovery toolLink in with resources and services currently in use and what is available

The aggregated anonymised data will be used to provide the nominated contact in a membership organisation with an institutional view of the digital capabilities of their staff with appropriate advice and guidance on how the institution can support and build capability from an institutional perspective.22/06/201623Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

ResourcesToolsServicesAdvice and guidance


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Building digital capabilityThis is about staff digital knowledge, skills and attitudesUniversities, colleges and skills want help in:identifying the digital skills neededidentifying their skills gapsplanning, implementing and evaluating initiatives to improve skills#digitalcapability

If youre wondering why staff, and where the students have gone its largely still about student satisfaction and a high quality student experience at the end of the day


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Next stepWe will be opening the public beta of the Digital capability service to all members in the Summer 2016The Digital leadership programme will be running in October 2016


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There is the main site on the Jisc websitejisc.ac.uk/rd/projects/building-digital-capabilityWeb siteFollow the project on the bloghttp://digitalcapability.jiscinvolve.org/wp/ Project Blog6/22/2016

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There is the main site on the Jisc website.https://www.jisc.ac.uk/rd/projects/building-digital-capability

Follow the project on the blog.http://digitalcapability.jiscinvolve.org/wp/ 22/06/201630Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Follow the community using the hashtag #digitalcapabilityhttps://twitter.com/hashtag/digitalcapability?vertical=default&src=hash Twitter6/22/2016

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https://twitter.com/hashtag/digitalcapability?vertical=default&src=hash


Building digital capability

Lawrie Phipps

Senior co-design manager

[email protected] http://bit.ly/jiscdigcap

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jisc.ac.uk

Virtual Presence Terri Smith Head of Innovative Learning

INTRO

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WHAT IS VIRTUAL PRESENCE?

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https://youtu.be/EJym01sqI4Q

PROS AND CONS

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Building Virtual Presence

BUILDING VIRTUAL PRESENCE IN THE COLLEGE

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https://sway.com/4UZfCqng1sBBAvqs

EXAMPLE OF PRACTICE /COLLABORATION WITH IT

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WHAT IS IT GOING TO CHANGE?

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leveraging change through digital capability - lawrie phipps, terri smith and sheila macneill

Education