leadership.vincent phipps.2.24.2014
DESCRIPTION
Leadership Educational Class PowerPoint from Vincent Ivan Phipps, Owner of Communication VIP, www.CommunicationVIP.comTRANSCRIPT
www.CommunicationVIP.com [email protected]
Book Vincent! Need an upbeat speaker or
interactive trainer at your event?
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Vincent is a Communication Coach and a Professional Motivational Speaker. He is Founder and Owner of the multi-award nominated training company, Communication VIP. Vincent’s accomplishments include: • Bachelors in Speech/Language Comm. • Masters in Leadership & Management • Member of the National Speakers Assoc. • Author of four books • Spoken in over 300 cities • Instructor at University of TN at Chattanooga • Nominated Entrepreneur of the year • Nominated Small Business Owner of 2014
www.CommunicationVIP.com
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L
E
A
D
Laid Back & Low Key
Energetic & Emotional
Analytical & Accurate
Dominant & Direct
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Introvert Extrovert
• Think first, speak second • Cautious to decisions • Concerned with changes • Low Risk
• Speak first, think second • Quicker to decisions • Excited by changes • High Risk
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People Focused Task Focused
• Relationships • Feelings • Emotions
• Results • Facts • Accomplishments
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Laid Back & Low Key
TRAITS
CHALLENGES
GOALS
Reserved Loyal
Team Players
Supportive
Handling altercations Trusting an unproven
Stay the course Be on board
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Laid Back & Low Key
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Laid Back & Low Key
DO
Provide deliberation time
Emphasize team
Allow time for questions
Give them next steps
Suggest follow up times
Build trust
Reassure
Start with social conversation
Rushing
Singling them out
Demanding
Leaving them solo
Follow up only when it’s due
Assuming
Selling without validating
Excluding their input
AVOID
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Energetic & Emotional
TRAITS
CHALLENGES
GOALS
Talkative Sociable
Gregarious
Excited
Details Follow through
Be liked Find the fun
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Energetic & Emotional
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Energetic and Emotional
DO
Bring your personality
Show interest in your voice
Address them personally
Give the big picture
Involve their emotions
Let them talk
Set follow up dates and times
Being drab
Speaking monotone
Being too formal
Focusing on details
Being all facts
Doing all the talking
Letting them follow up with you
AVOID
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Accurate & Analytical
TRAITS
CHALLENGES
GOALS
Pessimistic Detailed
Organized
Logical
Flexibility Spontaneity
Be right Get the facts
Cautious Calculating
Accurate
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Accurate & Analytical
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Analytical & Accurate
DO
Be specific
Research first
Focus on facts
Provide in writing
Give due dates
Allow time to decide
Organize Content
Respect personal space
Save the charm
Being vague & ambiguous
Making assumptions
Using opinions
Saying “trust” “hope” “try”
Allowing unlimited review time
Forgetting to give parameters
Going randomly
Dodging their questions
Trying to “warm up” to them
AVOID
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Direct & Dominant
TRAITS
CHALLENGES
GOALS
Bottom-liners Blunt
Risk Takers
Competitive
People skills Patience
Accomplish Control
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Direct & Dominant
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Direct & Dominant
DO
Be blunt
Be clear
State purpose up front
Ask solution “what” questions
Use short sentences
Stick to the goal
Provide a challenge to conquer
Be logical
Show abbreviated facts
Answer directly
Fearing hurting their feelings
Using long explanations
Being analytical
Dodging accountability
Using “and” or “because”
Taking it personally
Challenging them personally
Leading with emotions
Provide excessive detail
Using vague answers
AVOID
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What type of leader are YOU
choosing to be?
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THANK YOU! Vincent Ivan Phipps, M.A. “The Attitude Amplifier!”
Leadership Team Building
Public Speaking Customer Service
Interpersonal Communication
www.CommunicationVIP.com
(423) 485-3465 or (703)TALK-VIP
• Keynote speeches • Educational Classes • Interactive Seminars • Individual Coaching
Contact us to Amplify your next event!
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