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Leveraging Generational Diversity In a Healthcare Setting September 25, 2017 1 © 2017 Vanier Institute of the Family Nora Spinks [email protected] 613-228-8500 x 214 Leveraging Generational Diversity in a Healthcare Setting Nora Spinks Vanier Institute 2 The children love luxury They have bad manners, contempt for authority, show disrespect for their elders, and Love chatter in place of exercise… ~ year?? Circa 200 BC 3 The world is passing through turbulent times The young people of today think of nothing but themselves They have no reverence for parents or old age… ~ year?? Circa 1274 4 Diversity and Inclusion

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Page 1: Leveraging Generational Diversity In a Healthcare Setting€¦ · Leveraging Generational Diversity in a Healthcare Setting Nora Spinks Vanier Institute If using the content box for

Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

1

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

If you need to re-start the title slide animation, while in slide-show mode, first press the page-up key on your keyboard, then press the FWD arrow key.

Leveraging Generational Diversity in a Healthcare Setting Nora SpinksVanier Institute

If using the content box for images, the optimum resolution: 1150 x 630 pixels @ 96 ppi

2

The children love luxury

They have bad manners, contempt for authority,

show disrespect for their elders, and

Love chatter in place of exercise…

~ year??Circa 200 BC

If using the content box for images, the optimum resolution: 1150 x 630 pixels @ 96 ppi

3

The world is passing through turbulent times

The young people of today think of nothing but themselves

They have no reverence for parents or old age…

~ year??Circa 1274

If you need to cover the bottom banner with an absolute full screen image, the optimum resolution is: 1280 x 960 pixels @ 96 ppi

4

Diversity and Inclusion

Page 2: Leveraging Generational Diversity In a Healthcare Setting€¦ · Leveraging Generational Diversity in a Healthcare Setting Nora Spinks Vanier Institute If using the content box for

Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

2

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

5 6

If you need to cover the bottom banner with an absolute full screen image, the optimum resolution is: 1280 x 960 pixels @ 96 ppi

7

Born 10 yrs old US/Canada Age today

1930s 1940s Elders/Elders ~85yrs+

1940s 1950s Traditionalist/Traditionalists ~75-85 yrs

1950s 1960s Baby Boomers/Boomers ~65-75 yrs

1960s 1970s Baby Boomers/Trailing Boomers ~55-65 yrs

1970s 1980s Gen X/Nexus, Bust ~45-55 yrs

1980s 1990s Millennials, Y, ~35-45 yrs

1990s 2000s Z, Next Gen/Gen I ~25-35

2000s 2010s ~15-25

Generational Experiences

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Agriculture to IndustrySingle Source Income

Page 3: Leveraging Generational Diversity In a Healthcare Setting€¦ · Leveraging Generational Diversity in a Healthcare Setting Nora Spinks Vanier Institute If using the content box for

Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

3

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

If you need to cover the bottom banner with an absolute full screen image, the optimum resolution is: 1280 x 960 pixels @ 96 ppi

Wars & The Great DepressionMultiple Income Sources

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Fathers at Work …. Mothers at HomeSingle Household Income

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Multi-Income Multi-Generations Multi-Households

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Building minds,

bodies, &

spirits

to live to a

100

years old

Page 4: Leveraging Generational Diversity In a Healthcare Setting€¦ · Leveraging Generational Diversity in a Healthcare Setting Nora Spinks Vanier Institute If using the content box for

Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

4

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

If you need to cover the bottom banner with an absolute full screen image, the optimum resolution is: 1280 x 960 pixels @ 96 ppi

Health will be a PRIORITYFor everyone

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Redefining aging

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Next Gens are Redefining WORK If you need to cover the bottom banner with an absolute full screen image, the optimum resolution is: 1280 x 960 pixels @ 96 ppi

© 2015 Vanier Institute of the Family Nora Spinks16

Page 5: Leveraging Generational Diversity In a Healthcare Setting€¦ · Leveraging Generational Diversity in a Healthcare Setting Nora Spinks Vanier Institute If using the content box for

Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

5

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

© 2014 Vanier Institute of the Family

Nora Spinks17

Persons with a DisabilityInclusion: Diverse Abilities

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Experience/Exposure to technology

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Safety…

19 20

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Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

6

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

21 22

23

If you need to cover the bottom banner with an absolute full screen image, the optimum resolution is: 1280 x 960 pixels @ 96 ppi

24

Born 10 yrs old US/Canada Age today

1930s 1940s Elders/Elders ~85yrs+

1940s 1950s Traditionalist/Traditionalists ~75-85 yrs

1950s 1960s Baby Boomers/Boomers ~65-75 yrs

1960s 1970s Baby Boomers/Trailing Boomers ~55-65 yrs

1970s 1980s Gen X/Nexus, Bust ~45-55 yrs

1980s 1990s Millennials, Y, ~35-45 yrs

1990s 2000s Z, Next Gen/Gen I ~25-35

2000s 2010s ~15-25

Generational Experiences

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Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

7

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

If using the content box for images, the optimum resolution: 1150 x 630 pixels @ 96 ppi

25

SeparationBetween Work and Life

IntegrationOf Work and Life

BlendingWork and Life

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26

Competition, Cooperation & Collaboration

Everybody

wins at

something

Everybody

plays,

nobody wins

Everybody

wins

Winners,

Losers

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EngageCoachEducateTrain

27

Growth & Development

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28

Recognition & Feedback

Continuous

Bi-directional

feedbackContinuous

feedback

Frequent

feedbackOccasional

feedback

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Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

8

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

If you need to cover the bottom banner with an absolute full screen image, the optimum resolution is: 1280 x 960 pixels @ 96 ppi

29

Career Advancement / Career Progression

SeizeopportunitiesAdvanceProgress

Get

promoted

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EmpowerEngageConsultInform

30

Boomers > Gen X > Gen Y > Gen I

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31Communication Diversity

Virtual

meetings

Web

meetings

Phone

meetingsFace-to-face

meetings

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Instant gratification

Delay gratification

Boomers > Gen X > Gen Y > Gen I

Page 9: Leveraging Generational Diversity In a Healthcare Setting€¦ · Leveraging Generational Diversity in a Healthcare Setting Nora Spinks Vanier Institute If using the content box for

Leveraging Generational Diversity

In a Healthcare Setting

September 25, 2017

9

© 2017 Vanier Institute of the Family

Nora Spinks [email protected] 613-228-8500 x 214

© 2015 Vanier Institute of the Family Nora Spinks33

“It is not the strongest species

that will survive

… but that which has

the greatest capacity to adapt.”Charles Darwin

For More Information…

34

Email: [email protected]

Twitter: @NoraSpinks

LinkedIn: linkedin.com/in/noraspinks

Web: www.VanierInstitute.ca

Phone: 613-228-8500 ext. 214

The Vanier Institute of the Family

94 Centrepointe Drive

Ottawa, ON K2G 6B1