lexisnexis full service screening a customer’s guide to learning
TRANSCRIPT
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior written consent.
LexisNexis®
Full Service Screening A customer’s guide to learning
Customized for Group’s Church Safety Central
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 2 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Welcome
LexisNexis®
Risk & Information Analytics Group provides fast, easy, and legally compliant
screening solutions. We offer a portfolio of products that includes many services and options.
Our mission is to enable you to spend less time searching for information and waiting for
results and more time making critical decisions based on the comprehensive data we provide.
To begin the background screening process, have the applicant fill-out and sign a consent
form. Church Safety Central has included a sample consent form on their site for you to model. The directions for locating the CSC Consent Form are below:
Step Action
1 Go to www.churchsafetycentral.com
2 Click on MEMBER LOGIN and enter your email address and
password.
3
Once inside the home-page, place your cursor on
BACKGROUND SCREENING located on the left hand side
navigation bar.
4 On the background checks page scroll down to ORDERING BACKGROUND CHECKS.
5 Form is located in Step 1.
Customer Service
Group’s Church Safety Central Customer Service
Use this number when calling with questions regarding your account.
800.747.2154
LexisNexis® Customer Service
Use this number for training and login information. Please note you must
participate in a training session in order to receive login information.
800-631-8777 option 3 (Press 3 for Church Safety Central)
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 3 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Table of Contents
Customer Service ............................................................................................ 2
Login ............................................................................................................. 5
New Reports ................................................................................................... 6
General Information ........................................................................................ 7
Job Codes....................................................................................................... 8
InstaCheck®
.................................................................................................. 9
Driving Record ..............................................................................................12
Multi-State Court Search (formerly National Criminal Search) ...............................13
Search Summary............................................................................................14
Customer Service Numbers..............................................................................15
Folder Descriptions .........................................................................................17
Full Service Screening information constitutes a consumer report and is provided by LexisNexis®
Risk & Information Analytics
Group, a consumer reporting agency; as such term is defined in the Federal Fair Credit Reporting Act, 15 U.S.L.S 1681 et seq.
(“FCRA”). Users may only access Full Service Screening reports in compliance with the terms and conditions of their agreement
and as permitted by the FCRA. Nothing contained shall constitute any representation or warranty by LexisNexis®
Risk &
Information Analytics Group.
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 4 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
This guide will explain:
• The methods for obtaining required login information.
• The customer service contact information.
• The function of the reporting folders.
• How to successfully navigate through each search field.
• Search methods to help reduce errors.
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 5 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Login
Step Action
1 To begin your screening process, simply navigate to:
http://screening.lexisnexis.com/csc
2 Enter your login information.
3 Click the “Sign On” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Creating a New Report
The purpose of this tool is to help you create a new order.
Step Action
1 Click on “Create New Report” link on the left side of the
screen.
The next screen asks you to provide the applicant’s general information.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
General Information
As you tab through the fields, the text defaults to upper case. The program will populate
the fields with the appropriate slashes and dashes. Once you have populated this screen,
read over the information to make certain it is typed correctly. Notice that the navigation menu on the left side of the screen is highlighted and will continue to remain highlighted as you progress through each of the searches.
At the bottom of the screen there are two optional fields, a “Reference Code” and a “Comments” field. The “Reference Code” will allow you to
connect this report with a specified piece of data such as an internal billing
code, a department name or job title. Essentially, you can populate this field
with whatever data would be helpful in identifying this candidate.
The “Comment” field is on every page within this web application.
Step Action
1 Enter the subject’s information in the required fields.
2 Click on the “Next” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Job Codes
This tool allows you to select from a list of the packages specifically predetermined by
Group’s Church Safety Central.
Package 1 Includes:
• ID Verification
• Multi-State Court Search
$9.00
Package 2 Includes: • ID Verification
• Multi-State Court Search
• County Criminal Search
(1 County)
$23.00
Package 3 Includes: • ID Verification
• Multi-State Court Search
• Motor Vehicle
$24.00
Package 4 Includes:
• ID Verification
• Multi-State Court Search
• County Criminal Search
(1 County)
• Motor Vehicle
$36.00
Package 5 Includes:
• Motor Vehicle
$15.00
Remember, when utilizing this menu, that each package set up for you is associated
with a price. So, if you remove the checkmark to the left of a product that is part of
a package, it will not reduce the cost of the report. You can add products to a
package; however, you will be charged the ala carte price for each additional
selection. Contact the Group’s Church Safety Central if you have any questions
regarding pricing.
Step Action
1 Click on the drop down menu and select a package. Please Note: Package 1 will be the default package when you are
in the Job Codes menu.
2 Click on the “Next” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
InstaCheck® Results
The purpose of this tool is to help provide identification and additional addresses if we find
an association between the applicant’s name and the social security number he/she
provided.
Here is a list of the results you may see while inside of the InstaCheck®
feature:
“Verified” This is the most common result. It means we were able to find an association
between the candidates name and the social security number he/she provided.
“Has been issued by the Social Security Administration”
This result means we were able to determine the social security number provided is
valid; however, we could not find an association between it and the name the
applicant provided.
There are three reasons why
this screen may appear: 1. The candidate is new to the
country and has no public
record tied to him/her.
2. The candidate is fairly young
and has no public record tied to
him/her.
3. Our data may not be correct or
complete and you should ask
for additional identity
documents from the applicant
such as a Social Security Card,
Passport, etc.
There are three (3) results that
you may see that will raise a red flag to you. They are: 1. “Social Security Number was
issued to someone who is
deceased”
2. “Social Security Number was issued prior to the applicant’s date of birth”
3. “Social Security Number has never been issued”
IMPORTANT: InstaCheck®
is provided for identity verification and fraud detection purposes only. This information is not a
consumer report under the Fair Credit Reporting Act and may not be used as a factor in evaluating an individual for employment,
promotion, reassignment, or retention as an employee. Moreover, this information may contain errors. Recent moves and data
entry errors can cause inconsistencies and inaccuracies when comparing applicant information to database information.
In each of these cases, check your data entry and close the wizard to discuss the
results with your applicant when appropriate. The reports that were closed will now
be housed in the “Unsent Reports” section.
BE AWARE: The Instacheck®
feature is an instantaneous tool. You will be charged
for each report run.
Step Action
1 Click the “Next” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
County/Federal Criminal Search
The purpose of this search is to help identify the counties associated with the search
subject. Underneath the counties, there are multiple addresses. These are the addresses
the applicant may have been associated with in that county. To the right of the county, is a
number of days, surrounded by parenthesis. This represents the average turn-around time
in that particular county.
To add an additional city or county to your search, populate the fields at the top of the
screen and click on the “Apply” button. The information you provided is added underneath
the county of current residence. If you provided a city, we will find the associated county
and run the search.
BE AWARE: You are charged for each county you select. The only county that is
automatically selected is the one associated with the address you entered on the
general information screen.
Step Action
1 Click on the “Next” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Name Selection This screen allows you to select which name or names you would like to submit for
research. Toward the bottom of the screen, there is a list of names. The only alias that is
automatically selected is the name that was provided on the general information screen. To
the right of the name is the word “Current”, which simply indicates that it was provided on
the general information screen.
The other names listed in this table are those found associated with the applicant through
the InstaCheck®
feature. Typically, the results will include the person’s name you provided
on the general information screen and that same name without the middle initial.
The name you should submit to LexisNexis Full Service Screening is the name with
the most information or the person’s full legal name. For example, William L. Smith provides more information than William Smith.
You can add additional names by populating the fields at the top of the screen and clicking
on the “Apply” button. You should then see the additional alias in the table with a
checkmark to the left.
BE AWARE: You will be charged per name, per county that you select. Be careful to
select the only names you are interested in searching.
Step Action
1 Click on the “Next” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Driving Record
The purpose of this tool is to allow you to search for moving violations. The name and date
of birth that was provided on the general information screen is automatically populated. At
this point, you will need to provide us with the name exactly as it appears on the
individual’s driver license. This is important, as there are certain states who will return the
request as “not found” if the name you provide does not exactly match what they have on
file.
If the state you requested is available instantly, you will be able to view this request in your
“Pending Reports” menu once you finish entering the applicant.
Step Action
1 Enter the name exactly as it appears on the driver’s license.
2
If you completed Step 1 on the General Information screen, you will only have to add the driver’s license number
and the state.
3 Click on the “Apply” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Multi-State Court Search (formerly National Criminal Search)
The purpose of this screen is to enter the names to be searching using the Multi-State Court
Search (formerly National Criminal Search). The name you provided on the general
information screen is populated in the First name and Last name fields on this screen as
well as the “Names Selected” text box. The only name we will automatically search
is the name you provided.
If you entered additional aliases in the names selection screen earlier in the
process, you will need to duplicate those entries here. Do this by changing the
name in the first name and last name fields and click on the “Apply” button.
You will see the alias you entered with a checkmark to the left of it in the “Names Selected” box.
BE AWARE: You will be charged for each name you submit.
The “Multi-State Court Search” page will appear and you will be provided with an
instantaneous result. If the applicant has no record in this file, you will see a “Clear”
result. If the candidate has a record, you will see “Record” as the result. Records are
returned if we are able to find potential matches between the data in our files and the
applicant. You will also see the data accompanying the record we found such as
jurisdiction, offense, charge date, sentencing information, etc.
Step Action
1 Verify the information on this screen.
2 Click on the “Next” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Search Summary The “Search Summary” screen appears and list the searches that you requested. Look at
this list closely. The number of each product you requested is to the left of each product.
If this number is incorrect, you can click on the “Previous” button and change the
selection requirements before sending the report to LexisNexis Full Service
Screening.
BE AWARE: If the product is instantaneous you have already been charged.
Step Action
1 Review the summary.
2 Click on the “Finish” button to send the report.
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Pending Items Review
If you look down at the bottom of the screen, you will see information regarding when this
report was submitted, what searches were selected, and when the report will be complete.
The time stamp on each report is in Eastern Time.
LexisNexis will send you an email to let you know when this report has been completed.
Step Action
1
Click on the “Pending Reports” link.
The report that you submitted will be at the top of the
screen.
2 Click on the “Partial” link.
This will allow you to view the report in its partial status.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Viewing the Report
Full Service Screening reports are easy to read and understand and can be personalized to
meet your organization’s information needs.
Sample Report:
Step Action
1 To print your report, click on “file” then click on “print”.
2 To save these reports click on “file” and then click on
“save”.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Folder Descriptions
�Completed Reports Folder
This is the default folder for this application. This menu allows you to view available
reports that have been sent back from LexisNexis Full Service Screening. To the right
of the applicant’s name, under “View”, you will see a link titled “View”, which you
can click on in order to view the background report.
�Unsent Reports Folder
The “Unsent Reports” is essentially a draft folder. If you are in the middle of
entering an applicant and find you do not have the information you need, or if you do
not have time to complete an entry, you can close the wizard and the draft will be
saved here. You will want to keep track of what is in the menu as it has not been
sent to LexisNexis Full Service Screening for processing and is waiting work on your
side.
�Pending Reports Folder
This menu allows you to keep track of those reports which have been successfully
sent to LexisNexis Full Service Screening, but are waiting work on our side. You can
use this menu to keep track of individual applicants. There is also a link you can
click on, which allows you to view a report in its partial status.
�Deleted Folder
The “Deleted Reports” menu allows you to view the names of the individuals you
have deleted from your inbox. Once you have deleted a report, you will only be able
to see the name of the applicant, his or her social security number and the date the
report was completed in your “Deleted Reports” menu for tracking purposes. The
actual report itself is removed.
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior written consent.
LexisNexis®
Full Service Screening A customer’s guide to learning
Customized for Group’s Church Safety Central
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 2 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Welcome
LexisNexis®
Risk & Information Analytics Group provides fast, easy, and legally compliant
screening solutions. We offer a portfolio of products that includes many services and options.
Our mission is to enable you to spend less time searching for information and waiting for
results and more time making critical decisions based on the comprehensive data we provide.
To begin the background screening process, have the applicant fill-out and sign a consent
form. Church Safety Central has included a sample consent form on their site for you to model. The directions for locating the CSC Consent Form are below:
Step Action
1 Go to www.churchsafetycentral.com
2 Click on MEMBER LOGIN and enter your email address and
password.
3
Once inside the home-page, place your cursor on
BACKGROUND SCREENING located on the left hand side
navigation bar.
4 On the background checks page scroll down to ORDERING BACKGROUND CHECKS.
5 Form is located in Step 1.
Customer Service
Group’s Church Safety Central Customer Service
Use this number when calling with questions regarding your account.
800.747.2154
LexisNexis® Customer Service
Use this number for training and login information. Please note you must
participate in a training session in order to receive login information.
800-631-8777 option 3 (Press 3 for Church Safety Central)
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 3 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Table of Contents
Customer Service ............................................................................................ 2
Login ............................................................................................................. 5
New Reports ................................................................................................... 6
General Information ........................................................................................ 7
Job Codes....................................................................................................... 8
InstaCheck®
.................................................................................................. 9
Driving Record ..............................................................................................12
Multi-State Court Search (formerly National Criminal Search) ...............................13
Search Summary............................................................................................14
Customer Service Numbers..............................................................................15
Folder Descriptions .........................................................................................17
Full Service Screening information constitutes a consumer report and is provided by LexisNexis®
Risk & Information Analytics
Group, a consumer reporting agency; as such term is defined in the Federal Fair Credit Reporting Act, 15 U.S.L.S 1681 et seq.
(“FCRA”). Users may only access Full Service Screening reports in compliance with the terms and conditions of their agreement
and as permitted by the FCRA. Nothing contained shall constitute any representation or warranty by LexisNexis®
Risk &
Information Analytics Group.
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 4 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
This guide will explain:
• The methods for obtaining required login information.
• The customer service contact information.
• The function of the reporting folders.
• How to successfully navigate through each search field.
• Search methods to help reduce errors.
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 5 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Login
Step Action
1 To begin your screening process, simply navigate to:
http://screening.lexisnexis.com/csc
2 Enter your login information.
3 Click the “Sign On” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Creating a New Report
The purpose of this tool is to help you create a new order.
Step Action
1 Click on “Create New Report” link on the left side of the
screen.
The next screen asks you to provide the applicant’s general information.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
General Information
As you tab through the fields, the text defaults to upper case. The program will populate
the fields with the appropriate slashes and dashes. Once you have populated this screen,
read over the information to make certain it is typed correctly. Notice that the navigation menu on the left side of the screen is highlighted and will continue to remain highlighted as you progress through each of the searches.
At the bottom of the screen there are two optional fields, a “Reference Code” and a “Comments” field. The “Reference Code” will allow you to
connect this report with a specified piece of data such as an internal billing
code, a department name or job title. Essentially, you can populate this field
with whatever data would be helpful in identifying this candidate.
The “Comment” field is on every page within this web application.
Step Action
1 Enter the subject’s information in the required fields.
2 Click on the “Next” button.
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 8 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Job Codes
This tool allows you to select from a list of the packages specifically predetermined by
Group’s Church Safety Central.
Package 1 Includes:
• ID Verification
• Multi-State Court Search
$9.00
Package 2 Includes: • ID Verification
• Multi-State Court Search
• County Criminal Search
(1 County)
$23.00
Package 3 Includes: • ID Verification
• Multi-State Court Search
• Motor Vehicle
$24.00
Package 4 Includes:
• ID Verification
• Multi-State Court Search
• County Criminal Search
(1 County)
• Motor Vehicle
$36.00
Package 5 Includes:
• Motor Vehicle
$15.00
Remember, when utilizing this menu, that each package set up for you is associated
with a price. So, if you remove the checkmark to the left of a product that is part of
a package, it will not reduce the cost of the report. You can add products to a
package; however, you will be charged the ala carte price for each additional
selection. Contact the Group’s Church Safety Central if you have any questions
regarding pricing.
Step Action
1 Click on the drop down menu and select a package. Please Note: Package 1 will be the default package when you are
in the Job Codes menu.
2 Click on the “Next” button.
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 9 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
InstaCheck® Results
The purpose of this tool is to help provide identification and additional addresses if we find
an association between the applicant’s name and the social security number he/she
provided.
Here is a list of the results you may see while inside of the InstaCheck®
feature:
“Verified” This is the most common result. It means we were able to find an association
between the candidates name and the social security number he/she provided.
“Has been issued by the Social Security Administration”
This result means we were able to determine the social security number provided is
valid; however, we could not find an association between it and the name the
applicant provided.
There are three reasons why
this screen may appear: 1. The candidate is new to the
country and has no public
record tied to him/her.
2. The candidate is fairly young
and has no public record tied to
him/her.
3. Our data may not be correct or
complete and you should ask
for additional identity
documents from the applicant
such as a Social Security Card,
Passport, etc.
There are three (3) results that
you may see that will raise a red flag to you. They are: 1. “Social Security Number was
issued to someone who is
deceased”
2. “Social Security Number was issued prior to the applicant’s date of birth”
3. “Social Security Number has never been issued”
IMPORTANT: InstaCheck®
is provided for identity verification and fraud detection purposes only. This information is not a
consumer report under the Fair Credit Reporting Act and may not be used as a factor in evaluating an individual for employment,
promotion, reassignment, or retention as an employee. Moreover, this information may contain errors. Recent moves and data
entry errors can cause inconsistencies and inaccuracies when comparing applicant information to database information.
In each of these cases, check your data entry and close the wizard to discuss the
results with your applicant when appropriate. The reports that were closed will now
be housed in the “Unsent Reports” section.
BE AWARE: The Instacheck®
feature is an instantaneous tool. You will be charged
for each report run.
Step Action
1 Click the “Next” button.
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. 10 of 17
InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
County/Federal Criminal Search
The purpose of this search is to help identify the counties associated with the search
subject. Underneath the counties, there are multiple addresses. These are the addresses
the applicant may have been associated with in that county. To the right of the county, is a
number of days, surrounded by parenthesis. This represents the average turn-around time
in that particular county.
To add an additional city or county to your search, populate the fields at the top of the
screen and click on the “Apply” button. The information you provided is added underneath
the county of current residence. If you provided a city, we will find the associated county
and run the search.
BE AWARE: You are charged for each county you select. The only county that is
automatically selected is the one associated with the address you entered on the
general information screen.
Step Action
1 Click on the “Next” button.
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InstaCheck is a registered trademark of LexisNexis Risk & Information Analytics Group. Recipients of this document shall not disclose information contained herein to third parties without LexisNexis Risk & Information Analytics Group’s prior
written consent.
Name Selection This screen allows you to select which name or names you would like to submit for
research. Toward the bottom of the screen, there is a list of names. The only alias that is
automatically selected is the name that was provided on the general information screen. To
the right of the name is the word “Current”, which simply indicates that it was provided on
the general information screen.
The other names listed in this table are those found associated with the applicant through
the InstaCheck®
feature. Typically, the results will include the person’s name you provided
on the general information screen and that same name without the middle initial.
The name you should submit to LexisNexis Full Service Screening is the name with
the most information or the person’s full legal name. For example, William L. Smith provides more information than William Smith.
You can add additional names by populating the fields at the top of the screen and clicking
on the “Apply” button. You should then see the additional alias in the table with a
checkmark to the left.
BE AWARE: You will be charged per name, per county that you select. Be careful to
select the only names you are interested in searching.
Step Action
1 Click on the “Next” button.
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Driving Record
The purpose of this tool is to allow you to search for moving violations. The name and date
of birth that was provided on the general information screen is automatically populated. At
this point, you will need to provide us with the name exactly as it appears on the
individual’s driver license. This is important, as there are certain states who will return the
request as “not found” if the name you provide does not exactly match what they have on
file.
If the state you requested is available instantly, you will be able to view this request in your
“Pending Reports” menu once you finish entering the applicant.
Step Action
1 Enter the name exactly as it appears on the driver’s license.
2
If you completed Step 1 on the General Information screen, you will only have to add the driver’s license number
and the state.
3 Click on the “Apply” button.
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written consent.
Multi-State Court Search (formerly National Criminal Search)
The purpose of this screen is to enter the names to be searching using the Multi-State Court
Search (formerly National Criminal Search). The name you provided on the general
information screen is populated in the First name and Last name fields on this screen as
well as the “Names Selected” text box. The only name we will automatically search
is the name you provided.
If you entered additional aliases in the names selection screen earlier in the
process, you will need to duplicate those entries here. Do this by changing the
name in the first name and last name fields and click on the “Apply” button.
You will see the alias you entered with a checkmark to the left of it in the “Names Selected” box.
BE AWARE: You will be charged for each name you submit.
The “Multi-State Court Search” page will appear and you will be provided with an
instantaneous result. If the applicant has no record in this file, you will see a “Clear”
result. If the candidate has a record, you will see “Record” as the result. Records are
returned if we are able to find potential matches between the data in our files and the
applicant. You will also see the data accompanying the record we found such as
jurisdiction, offense, charge date, sentencing information, etc.
Step Action
1 Verify the information on this screen.
2 Click on the “Next” button.
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Search Summary The “Search Summary” screen appears and list the searches that you requested. Look at
this list closely. The number of each product you requested is to the left of each product.
If this number is incorrect, you can click on the “Previous” button and change the
selection requirements before sending the report to LexisNexis Full Service
Screening.
BE AWARE: If the product is instantaneous you have already been charged.
Step Action
1 Review the summary.
2 Click on the “Finish” button to send the report.
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Pending Items Review
If you look down at the bottom of the screen, you will see information regarding when this
report was submitted, what searches were selected, and when the report will be complete.
The time stamp on each report is in Eastern Time.
LexisNexis will send you an email to let you know when this report has been completed.
Step Action
1
Click on the “Pending Reports” link.
The report that you submitted will be at the top of the
screen.
2 Click on the “Partial” link.
This will allow you to view the report in its partial status.
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Viewing the Report
Full Service Screening reports are easy to read and understand and can be personalized to
meet your organization’s information needs.
Sample Report:
Step Action
1 To print your report, click on “file” then click on “print”.
2 To save these reports click on “file” and then click on
“save”.
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Folder Descriptions
�Completed Reports Folder
This is the default folder for this application. This menu allows you to view available
reports that have been sent back from LexisNexis Full Service Screening. To the right
of the applicant’s name, under “View”, you will see a link titled “View”, which you
can click on in order to view the background report.
�Unsent Reports Folder
The “Unsent Reports” is essentially a draft folder. If you are in the middle of
entering an applicant and find you do not have the information you need, or if you do
not have time to complete an entry, you can close the wizard and the draft will be
saved here. You will want to keep track of what is in the menu as it has not been
sent to LexisNexis Full Service Screening for processing and is waiting work on your
side.
�Pending Reports Folder
This menu allows you to keep track of those reports which have been successfully
sent to LexisNexis Full Service Screening, but are waiting work on our side. You can
use this menu to keep track of individual applicants. There is also a link you can
click on, which allows you to view a report in its partial status.
�Deleted Folder
The “Deleted Reports” menu allows you to view the names of the individuals you
have deleted from your inbox. Once you have deleted a report, you will only be able
to see the name of the applicant, his or her social security number and the date the
report was completed in your “Deleted Reports” menu for tracking purposes. The
actual report itself is removed.