Library Outreachin

NHS Ayrshire and Arran

Susan Cuthbertson

Library Service Manager

Crosshouse Library

TO BOLDLY GO….

Who uses the service?

Occupation Books/Head/Year

Medical staff 1.3

Nursing staff 0.38

AHPs 0.55

Public health 1.76

Other 0.16

Average 0.39

Who do we need to reach?

(Statistics from the circulation system on Aleph, 2009-10)

And from where?

Base Books/Head/Year

Community East 0.18

Community North 0.11

Community South 0.46

Ailsa Hospital 0.6

Ayr Hospital 0.3

Ayrshire Central Hospital 0.2

Biggart Hospital 0.11

Crosshouse 0.25

Joint initiative with HIRS

• HIRS looking to set up satellite sites within health centres

• Agreed pilot project at Cumnock HC (Community East)

• Liaison initially with health visitors and practice manager

• Presentations to GPs and staff• Follow up with NHS Community Staff• Outcomes

Activities that take staff out of the library

• Roadshows • Stalls at Staff Health Day, local

conferences• Flying Start• Workplace training• Ward walkabout• Journal clubs• Mental health service CMHT restructuring

Recent initiatives to raise our profile

• Current awareness – joint initiative with NHS Lanarkshire,

• BMJ Evidence Updates

• Involvement in Service Improvement using Lean methodology

How do our users like to receive news of our service?

Results from our recent questionnaire:

• Emails on new developments as they occur 73%• Visit our intranet site 51%• Email newsletter 40%• Library displays/roadshows 13%• Paper newsletter 7%

Don’t give up!!