Slide 45

Life cycle events around a field instrument

Selection

Specification

Operation

Commissioning

Engineering

Configuration

Order tracking

Installation

Maintenance

-Planned

-Unplanned

Procurement

Replacing

spare parts

Re-order

Spare part

planning

Calibration

Documentation

management

Configuration

Condition

monitoring

Plant Asset Management should not be a static system/approach.

An installed base is “alive” and undergoes a constant change.

The life cycle of an instrument:

Slide 46

Is your information always up to date?

� Documentation

� User manuals, Technical information,

Safety statements

� Manufacturer certificates

� Safety, Calibration, 3.1b Material

� Product status

� Supplier specific events, Software versions,

Product condition, product availability

� Spare part information

� Spare part drawings, Spare part lists,

Product history, Calibration events,

Service events, Maintenance events

Slide 47

� A unique range of

internet based solutions,

on site tools and services

to support you along the

life cycle of your plant.

The equipment record at the heart of W@M

n Every Endress+Hauser device produced has its own unique

record that can be accessed twenty four hours a day seven

days a week giving you specific information on model

number exact specification, device history, operating manuals, certificates and spare parts.

W@M Life Cycle Management - Definition

Slide 48

W@M technology and infrastructure overview

Internet

Customer IntranetCustomer Intranet

Local DB

WAI

Customer

ERP

W@M

Enterprise

3rd party,

e.g. Maximo,

Datastream ...

Documents,

Installed Base,

Projects, ...

Custo

merSecurity

FieldCare

CompuCal

https://portal.endress.comhttps://portal.endress.com

W@M Applications W@M DatabasesSAP R/3“Equipment

Record”

Spare

Parts

Endre

ss+

Hauser

Product

Status

Docu-

mentation

Applicator Online shop Order status

Slide 49

Building an open information platform

Endress+Hauser Product centre

• Serial number

• Order code

• Manuals• Certificates

• Purchase info

Events

• Production info

• Calibration info• Repair info

Endress+Hauser

Sales Centre• Maintenance reports

• Calibration reports

• Service reports

• Repair reports

• Inspection reports within maintenance or

calibration contracts

Flow

Pressure

Level

Temperature

Analysis

Internet

Customer• Standard operating

procedures

• internal certificates

• Pictures

• Memos• any other device related

documents

3rd party service company

• Service reports• Calibration reports

• Repair reports

• etc

Slide 50

W@M Portal – single point of entry

http://portal.endress.com

• W@M Lite• User ID wamlite

• Password endress

• W@M Standard• User ID e34xxxx

• Password xxxxxx

Free of Charge service Paid service

Slide 51

The key performance indicators give you a quick

overview of the criticality and maintainability of all assets in your installed base.

W@M Standard – Key performance indicators

Slide 52

Plant location tree structure populated

with customer instruments and new purchases by Tags.

A wide range of

information around all Endress+Hauser products is available and updated automatically. The

data is maintained by Endress+Hauser but can be changed or completed by the customer.

3rd party assets can also be imported and managed.

W@M Standard – Device details

Slide 53

Under the spare part section you find all relevant spare parts fitting to a specific instruments. Exploded views

allow quick identification of the right parts.

The spare parts can be ordered directly in the

embedded online shop (if an online shop is available).

W@M Standard – Spare parts

Slide 54

Transparency from field device to W@M

FieldCarePlant Asset Management

Monitoring &Visualisation

Office LAN

PROFIBUS-DP

Fieldgate FXA720PROFIBUS PAP

ETHERNET

PROFIBUS-PA

Fieldgate FXA520HART PAP