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6/10/2015 1 LIHEAP Overview and Grantee Roles and Responsibilities Lauren Christopher and Akm Rahman June 17, 2015 Lauren Christopher Director, Division of Energy Assistance Office of Community Services (OCS) Akm Rahman Operations Branch Chief Office of Community Services 2 Speakers

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Page 1: LIHEAP Overview and Grantee Responsibilities 060515 · 2017-06-22 · 6/10/2015 1 LIHEAP Overview and Grantee Roles and Responsibilities Lauren Christopher and Akm Rahman June 17,

6/10/2015

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LIHEAP Overview and Grantee Roles and Responsibilities

Lauren Christopher and Akm Rahman

June 17, 2015

• Lauren ChristopherDirector, Division of Energy AssistanceOffice of Community Services (OCS)

• Akm RahmanOperations Branch ChiefOffice of Community Services

2

Speakers

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WHAT IS LIHEAP?

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• Low Income Home Energy Assistance Program (LIHEAP)– Federally-funded program that helps manage home energy costs

• Provides payment assistance with home heating and cooling bills

• Provides assistance during energy crises

• Provides funds for weatherization and home energy-related equipment repair and replacement

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What is LIHEAP?

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• Low Income Household Eligibility– The federal rules permit States, Tribes, and Territory LIHEAP grantees

the ability to set income eligibility for LIHEAP within a cap

– Federal Maximum• Up to the greater of:

150% of Federal Poverty Level (FPL) OR

60% of estimated State Median Income (SMI)

• Not lower than 110% of FPL

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What is LIHEAP?

Source: http://www.liheapch.acf.hhs.gov/delivery/eligibility_graph.htm

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State Examples of Eligibility Limits

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• Categorical Eligibility– LIHEAP grantees also have the option to determine certain types of

households as “categorically eligible” for LIHEAP based on the household’s participation in any of the following:

• Temporary Assistance for Needy Families (TANF)

• Supplemental Nutrition Assistance Program (SNAP)

• Supplemental Security Income (SSI)

• Means-tested veterans’ benefits– 38 USC 1315

– 38 USC 1541

– 38 USC 1542

– 38 USC 1521

– Background document: https://www.fas.org/sgp/crs/misc/RS22804.pdf

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What is LIHEAP?

• Provide the highest level of assistance to people: – With the lowest incomes

– Who have the greatest home energy need

• Reduce health and safety risks related to inadequate home heating and cooling

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LIHEAP’s Primary Goals

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HISTORY OF LIHEAP

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• 1973: Project Fuel – Helped low income homes meet increased energy costs

• 1975-1979: Emergency Energy Conservation Program (EECP)– 1975-1978:

Focused on weatherization and allowed funds for fuel vouchers

– 1979:Provided emergency assistance and weatherization largely to Department of Energy (DOE)

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History of LIHEAP

1973 1975 1979 1981 19821973 1975 1979

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• 1981: LIEAP – Deemed that funds could be used for heating bill

assistance and medically necessary cooling

– Allowed assistance to be given to vendors/utilities or directly to individuals

– Late 1981: Congress replaced LIEAP with LIHEAP

• 1982: First year of operation for LIHEAP

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History of LIHEAP

1973 19821973 1975 1981 19821973 1975 1979

Similarities to LIEAP– Block grant structure

– Same funding formula

Differences from LIEAP– Cooling programs not just based

on medical necessity

– Weatherization allowed

– Eligibility levels could be set as high as 150% Federal Poverty Guidelines or 60% State Median Income

– Overall allowed more flexibility

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History of LIHEAP

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BLOCK GRANTS

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• Federal Block Grant

– Funding allocated by the Federal government based on a formula

– Allows grantees greater flexibility when designing and administering their programs

– Only State, Tribal, Territory governments are eligible to receive funding through these grants.

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What is a Block Grant?

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• Compliance with the Assurances– LIHEAP statute has 16 assurances with broad requirements.

– The federal LIHEAP requirements are few in number compared to discretionary programs.

– This requires each LIHEAP grantee to develop state/tribe/territory specific definitions, policies and procedures.

– The U.S. Department of Health and Human Services (HHS) usually defers to the grantee’s interpretation of the federal law unless HHS considers the interpretation “clearly erroneous”.

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LIHEAP as a Block Grant

FUND ALLOCATION

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• Grantees have flexibility in allocating funds, but there are certain restrictions:– 10% cap for administrative costs (note: different for Tribes)

– 15% cap for weatherization activities (up to 25% with written waiver)

– 5% cap for energy education and case management activities under Assurance 16

– Up to 10% carryover into the next federal fiscal year

– Reserve reasonable amount of crisis funding through March 15

– Remaining funds must be allocated toward direct assistance

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Grantee Allocation of Funds

• Grantees must: – Certify to 16 assurances in the LIHEAP statute [42 U.S.C. 8624(b)]

– Certification must be by the State Chief Executive Officer/Tribal Chief/Chairperson or his/her designee

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Grantee Allocation of Funds

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ROLES AND RESPONSIBILITIESGrantee LIHEAP Offices

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• Responsibilities

– Primary LIHEAP grantee has flexibility to delegate some, but not all, responsibilities in the LIHEAP statute

– Core responsibilities must be maintained by the direct LIHEAP grantee

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Delegation of Grantee Responsibilities

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• The role of each Grantee LIHEAP office is to:– Communicate with OCS

– Develop LIHEAP-Specific Policies/Procedures

– Lead Public Participation on Plan

– Submit Plan

– Negotiate Agreements and Contracts

– Monitor Program

– Develop Budget and Allocate Funds

– Report to OCS

– Draw Down Funds and Track Funds

– Process Refunds from Vendors

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Core Primary Grantee Responsibilities

• Ensure Regular Communication with OCS – Notify OCS when:

• A LIHEAP coordinator is leaving and who OCS should contact until a new coordinator is hired

• A new LIHEAP coordinator is hired - OCS will schedule a training/orientation teleconference

• Changes occur to your contact information (address, telephone number, email address, DUNS, EIN, etc.)

• Times the staff is not available for extended periods (such as vacation, subsistence harvesting periods or cultural events)

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Communicate with OCS

Contact your OCS liaison anytime you have a question about LIHEAP.

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• Must have a LIHEAP-specific manual for grantee

• Examples include:– Definition of crisis and life-threatening crisis

– Definition of administrative costs

– Definition of “obligations”

– Definition of “expenditures”

– Benefit amount

– Eligibility limits

– Fair hearing process

– Monitoring protocol

– Program integrity controls

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Develop LIHEAP-Specific Policies/Procedures

• Vary Benefit Levels by Household– Grantees must have a Benefit Matrix that varies the LIHEAP benefit by

at least three factors:• The number of members of the household

• The total household income

• At least one other factor of home energy cost or need such as fuel type or energy burden

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Develop LIHEAP-Specific Policies/Procedures

$

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• Obtain public participation and development of annual LIHEAP plan– States: Must hold a public hearing annually

– Tribes/Territories: Must get public participation annually

– Incorporate LIHEAP-specific grantee policies into the plan

– Consider public comments and adjust plan as needed

– Submit complete plan to OCS on September 1 annually through OLDC

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Lead Public Participation on Plan

• Submit and respond to OCS questions about the annual LIHEAP Plan – Set milestones with LIHEAP staff.

• Ensure a LIHEAP Plan is drafted and shared with the community well before the September 1 deadline.

– Discuss feedback on the program and draft Plan with LIHEAP staff. • Revise the Plan before submitting it to OCS in September.

– Ensure the CEO or designee has a working OLDC account. • It must be in his or her own name to timely certify and sign the Plan

electronically in the system prior to September 1.

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Submit Plan

If you need an extension to submit the Plan after September 1, you must submit a written extension request with a specific proposed date.

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• Negotiate Agreements to Administer LIHEAP Effectively

– State/Tribe agreements Voluntary, but can help Tribes and States coordinate their programs to avoid serving the same households and share resources

– Vendor agreementsNecessary to ensure that funds are processed and credited properly, that clients are treated equitably, and that strong program integrity is maintained

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Negotiate Agreements and Contracts

• Negotiate Agreements to Administer LIHEAP Effectively

– Local intake agency contracts/agreementsNecessary to ensure the program administration is consistent throughout the entire service territory

– Agreements with other grantee agencies for administrationEnsure proper use of funds for different types of LIHEAP assistance and sufficient reporting on expenditure of funds and program outcomes.

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Negotiate Agreements and Contracts

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• Negotiate Agreements to Administer LIHEAP Effectively

– Agreements with other State or Federal agencies Try to establish verification and data exchanges to reduce paperwork and improve program integrity.

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Negotiate Agreements and Contracts

• Oversee Program Accountability through Monitoring

– Establish a monitoring schedule and protocol

– Establish separation of duties

– Ensure there is adequate staff to run the program at different points of the year

– Encourage regular communication and joint training between all staff that have a role in LIHEAP including fiscal/budget staff

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Monitor Program

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• Oversee Program Accountability through Monitoring

– Review the Plan and required OCS reports prior to submission to OCS

– Review the staff’s progress in administering the program throughout the year.

– Work with LIHEAP staff and sub-grantees on discussing audit findings and implementing changes to resolve findings.

– Participate in OCS trainings to be kept informed of federal requirements.

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Monitor Program

• Budget and Allocation– Estimating uses of funds in the plan

– Disbursing funds timely through contractors and sub-grantees

– Tracking obligations and expenditures

– Comparing obligations to the budget

– Reconciliation of funds

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Develop Budget and Allocate Funds

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• Submit required annual reports to OCS– Tracking deadlines

– Quality assurance of data

– OLDC

– Request extensions in timely manner

– Respond to OCS’ request for information

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Report to OCS

• Drawing down funds and tracking funds– Accessing Payment Management System

– Cash Management and Improvement Act

– No co-mingling of funds

– Adequate system or process for tracking by:• Type of cost

• Federal fiscal year

• Line item caps

• Obligations

• Expenditures

• CAN

• Sub-grantees

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Draw Down Funds and Track Funds

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• Processing refunds from vendors– Reconciliation of:

• Original FFY of benefit payments

• Carryover availability

• Reallotment

– Return of funds to OCS

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Process Refunds from Vendors

• Application Intake

• Eligibility Determinations

• Benefit Determinations

• Benefit Payments

• Outreach

• Independent Audits

• Fair Hearing Determinations

• Data Verification

• Systems Development

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What can be delegated?

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RESOURCES

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• OCS “Regional Liaisons”– Central office staff in Washington, D.C.

http://www.acf.hhs.gov/programs/ocs/resource/division-of-energy-assistance-federal-staff

– Assigned to each LIHEAP grantee to provide one-on-one Training & Technical Assistance (T&TA) support by:

• Phone

• Email

• In-person Meetings

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Resources

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OCS Liaison Contact Information

Region Contact Phone Email

Region I – Boston Jamia Furbush 202-401-4853 [email protected]

Region II – New York Josephine Rago-Adia 202-401-4710 [email protected]

Region III – Philadelphia Kate Haydon 202-690-5737 [email protected]

Region IV – Atlanta Jamia Furbush 202-401-4853 [email protected]

Region V – Chicago Kate Haydon 202-690-5737 [email protected]

Region VI – Dallas Rosa Chapman 202-260-6424 [email protected]

Region VII – Kansas City Rosa Chapman 202-260-6424 [email protected]

Region VIII – Denver Josephine Rago-Adia 202-401-4710 [email protected]

Region IX – San Francisco Josephine Rago-Adia 202-401-4710 [email protected]

Region X – Seattle Rosa Chapman 202-260-6424 [email protected]

• Grantee Training Meetings

• OCS-sponsored Work Groups (such as PMIWG, PI)

• Participation/training in NEADA meetings

• Presentation at Annual Conferences

• Action Transmittals, Information Memorandums, and Dear Colleague Letters

• Discussion during on-site monitoring and T/A sessions

• Regional Conference Calls

• Webinars

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OCS Training and Technical Assistance

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• T&TA Contractor– The Briljent team is contracted to support OCS on T&TA activities for

LIHEAP in federal fiscal year 2015.

– Support will include:• Peer-to-peer assistance network

• On-site technical assistance visits

• Webinars

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Resources

• Online Information– Tribal Manual

http://www.acf.hhs.gov/programs/ocs/resource/the-liheap-tribal-manual

– LIHEAP Website:http://www.acf.hhs.gov/programs/ocs/programs/liheap

– LIHEAP Clearinghouse Website:http://liheap.ncat.org

– Performance Measures Websitehttp://www.liheappm.ncat.org

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Resources

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QUESTIONS AND ANSWERS

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The next session will be

Obligations vs. Expenditures.