linking the organizational vision to the individual by creating s strategic line of sight ruben...
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Linking The Organizational Vision To The Individual By Creating S Strategic Line Of Sight - Ruben DecoudTRANSCRIPT
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Linking The Organizational Vision To The Individual
Ruben Decoud
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Slide 2
Today’s Agenda
1. Mary Kay, Inc. – Brief Overview
2. BSC Experience at Mary Kay, Inc.
3. Aligning Strategic Vision
4. Follow-through and Feedback
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Mary Kay – Company Overview
Direct Seller Skin Care & Color Cosmetics
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Slide 4
Mary Kay AshFounded The Company In 1963
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Slide 5
Mary Kay – The Company
• One Of The Largest Direct Sellers Of Skin Care & Color Cosmetics In The World
• Manufacturer With Plants In The U.S. & China
• Privately Held With 4,600 Employees
• Based In Dallas, Texas
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Slide 6
Mary Kay – The Company
• 2.5 Million Independent Beauty Consultants
• 38 Markets – Top Markets Are China, Mexico, Russia & The U.S.
• $2.5 Billion In Global Wholesale Sales
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Mary Kay – The Opportunity
Independent Beauty Consultants Own Their Own Business
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Slide 8
Mary Kay – The Opportunity
• Independent Beauty Consultant Runs His/Her Own Business– Purchase From Mary Kay Inc. – Sell Directly To Consumers
• Open-ended Opportunity– Part-Time Job– Supplemental Income– Full-Time Business
Mary Kay Is A Direct Sales Company
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Slide 9
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Mary Kay – The Products
Skin Care & Color Cosmetics You Can Trust From A Company You Can Believe In
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Slide 11
Mary Kay – The Products
• Skin Care• Color Cosmetics• Body Care• Sun Care• Fragrance
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Slide 12
Pink Doing Green™
Projects Around The World
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Slide 13
Mary Kay Beauty That Counts™
• Donated Nearly $4 Million Worldwide
• Organizations That Support Women & Children
Global Cause Marketing Campaign
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BSC Experience
At Mary Kay
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Slide 16
Worked Method &
Trained BSC Coordinators
Began Cascading Strategy
Started BSC Process
2005 2007 2011
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Slide 17
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Aligning Vision to the Individual
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Slide 19
• 'Connect-the-dots' between activities related to WIGs and PIGs and bigger picture strategy & vision
• Focus on the right tasks and projects and choose the right products and services
• Employees focus on results
Why Integrate Strategic Planning & Management with a Balanced Scorecard?
Line of Sight
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Slide 20
`
Company Mission
Behaviors
Alignment
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Slide 21
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Slide 22
Role Competencies (Select One)
RelationshipSupport Specialist StrategicTransactional
Existing Job Description
Leadership (Managers)
Core Competencies
Competency Profile
How Competencies Align To Jobs
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Slide 23
Competencies Talent Acquisition
SuccessionPlanning
Diversity & Inclusion
Total Rewards
WorkforcePlanning
Training & Development
Performance Management Competencies
Recognition
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Slide 24
Mary Kay Intranet Home Page
Wow! Program• Nominate Someone For Recognition• Send WOW! eCard!• Send Occasional eCard!
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Follow-Through and Feedback
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Slide 27
Root Cause Analysis (RCS’)
• Correlations– All Items– Identifies Relationships (Covariance, r)– Preliminary Indications– Called “Key Factors / Drivers”
• Regression Analyses (r2)– Stepwise, Linear– Confidence 99.99%, Error <.01
• Path Analysis
Identifies Item(s) That Have Greatest Effect On Largest Number Of Other Items
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Slide 28
Action StepsProject Planning
Communication
Survey / Questionnaire Design
Results Rollout
Follow-up / Action Planning
Monitoring & Accountability
Link Survey to Business Outcomes
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