live q&a session 10 with rohit agarwal
TRANSCRIPT
![Page 1: Live Q&A Session 10 with Rohit Agarwal](https://reader035.vdocument.in/reader035/viewer/2022062903/58a521bb1a28ab143f8b5e07/html5/thumbnails/1.jpg)
Introduction to the Company
Live Q&A Session with Rohit Agarwal, Finance Head, UpGrad
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Agenda for the session
What is KPI?
Developing KPI’s for your Startup
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Open Q&A3
![Page 3: Live Q&A Session 10 with Rohit Agarwal](https://reader035.vdocument.in/reader035/viewer/2022062903/58a521bb1a28ab143f8b5e07/html5/thumbnails/3.jpg)
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What are Key Performance Indicators?
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Goal specific Metric
Key Indicator
Can be – In raw numbers Measure of Progress change % etc.
![Page 4: Live Q&A Session 10 with Rohit Agarwal](https://reader035.vdocument.in/reader035/viewer/2022062903/58a521bb1a28ab143f8b5e07/html5/thumbnails/4.jpg)
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5 SMART Conditions to Select a Good KPI
Relevant
Measurable
Achievable
Time Phased
Specific
“What you measure is what you get.” (Kaplan and Norton, 1992)
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Agenda for the session
What is KPI
Developing KPI’s for your Startup
1
2
Open Q&A3
![Page 6: Live Q&A Session 10 with Rohit Agarwal](https://reader035.vdocument.in/reader035/viewer/2022062903/58a521bb1a28ab143f8b5e07/html5/thumbnails/6.jpg)
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Designing effective KPIs
Set Your Business Objectives or “Goals”
Identify the Critical success
factors to achieve those
Goals
Use the distribution of each metric to identify which are both robust (reliable) and sensitive (move with changes)
Settle on ideally one KPI per success factor, or if necessary a handful.
![Page 7: Live Q&A Session 10 with Rohit Agarwal](https://reader035.vdocument.in/reader035/viewer/2022062903/58a521bb1a28ab143f8b5e07/html5/thumbnails/7.jpg)
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Balanced Scorecard – A renowned strategy management tool
![Page 8: Live Q&A Session 10 with Rohit Agarwal](https://reader035.vdocument.in/reader035/viewer/2022062903/58a521bb1a28ab143f8b5e07/html5/thumbnails/8.jpg)
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Agenda for the session
What is KPI
KPI’s to track business health
1
2
Open Q&A3
![Page 9: Live Q&A Session 10 with Rohit Agarwal](https://reader035.vdocument.in/reader035/viewer/2022062903/58a521bb1a28ab143f8b5e07/html5/thumbnails/9.jpg)
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Open Q&A
Write Your Queries in the Chat Window