lkin17: can you see the bottleneck - sutap

What is TOC?

Theory of Constraints

3rd Party

Head office

Training

Enterprises are

complex

Information Technology

Sales and MarketingLogistics

Our new products are always

late!!!

How to improve?

Where to improve?

Value Stream Mapping

New product backlog

Design Construct Ready to be deployed

Training CustomerLaunch

New product backlog

Design Construct Ready to be deployed

Training CustomerLaunch

Are the queues

visible?

Information Technology

Vendors

Marketing

Training

- New Credit card

- New Loan scheme

- New XYZ

1. Looks like training is always falling behind

2. Training department-Why they have to run after people all the time?

3. IT: can they help them with designing the training material?

4. Should we add a person who specializes in delivering trainings on the web- to all our branches in one go?

5. The bottleneck has most likely shifted…go back to step.1

CHAOS AHEAD!

NEVER GO TO STEP 4

BEFORE STEP 2 AND 3

Managing flow...

Does it require a

mindset change?

Kanban for teams.

It is more than a visualization

tool.

It is your focusing tool- to get

things done!

5 FS is part of the deal!

We got started!

Illustration source: Henrik Kniberg

Blocked! Why WIP Limits?!


Exploit! (which actually means

treat them well!)


It’s not about more helping hand!

(Step 4 comes later)


We have a nice flow!


Thanks!

lkin17: can you see the bottleneck - sutap

Education