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LLAVA matrix: Hypothesis driven tool to embed user and business model innovation in Living Labs Ruben D’Hauwers, VUB - SMIT Olivier Rits, VUB - SMIT Dr. Dimitri Schuurman, Ugent - MICT Prof.Dr. Pieter Ballon, VUB - SMIT

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LLAVA matrix: Hypothesis driven tool to embed user and business model innovation in Living Labs Ruben D’Hauwers, VUB - SMIT Olivier Rits, VUB - SMIT Dr. Dimitri Schuurman, Ugent - MICT Prof.Dr. Pieter Ballon, VUB - SMIT

2!

Problem Statement: Missing tools in Living Lab research (Rits, 2014)

Technological innovation

User innovation Business model innovation

Living Labs methodology!

3!

Problem Statement: Iterative innovation tracks tool (Ries, 2010)

ONLY VALUE PROPOSITION IS RESEARCHED!

!NO BUSINESS MODEL

ASPECTS ARE RESEARCHED!

(COOREVITS, 2014)!!!

4!

Problem statement: Strategy and business modeling tool (Osterwalder, 2010)

NOT SUITED FOR PROCESS ORIENTED INNOVATION!

!NOT RIGHT COMPONENTS

FOR LIVING LAB (CUSTOMER NEEDS, VALUE NETWORK, COMPETITION..)!

(RITS, 2015)!

5!

Methology: Action Research (Dick, 2002) PLAN ACT & OBSERVE REFLECT

REVISED PLAN ACT & OBSERVE REFLECT

REVISED PLAN ACT & OBSERVE REFLECT

IMinds Living Labs!

Over 40 SME cases!

6!

Value Network

Financial model

Value Propositi

on

Functional

Architecture

Cost Revenue

Activity

Resource Value

Proposition

Channel

Cust. Relatin

Customer Partner

Pain

Gain

Customer Jobs

Pain Relief

Gain Creator

Product & Service

Customer Hypothesis!

Problem Hypothesis!

Solution !Hypothesis!

Existing Competit

ors

New Entrant

Bar

gain

ing

supp

lier

Bargaining

customer

Substitute

Value proposition Design (Osterwalder)

Business Model Matrix, Ballon

Business Model Canvas, Osterwalder

Five Forces, Porter

Validation Board, Ries

7!

LLAVA matrix

8!

Purpose 1: Strategy

9!

Purpose 2: Process

LLAVATM LLAVATM LLAVATM LLAVATM

KICK-OFF MEETING

+

LLAVATM MATRIX SOTA USER

RESEARCH USER

RESEARCH FIELD TEST

STEERCO STEERCO STEERCO

PROJECT FINAL PPT

STEERCO

ITERATION

10!

Purpose 3: Assessment: 3 Laws of business modeling

FOCUS

DIFFERENTIATION

C O H E R E N C E

11!

Thank you [email protected]!