local directgov programme connecting local services to directgov
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Local Directgov Programme
LocalDirectgov ProgrammeConnecting local services to Directgov
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Local Directgov Programme
Research shows that citizens want:
• Government services that are easier to understand
• Convenient, time-saving interaction with Government
• Awareness of the different services offered
• Secure and reliable environment to transact
• A choice of channels to find the information they want
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Local Directgov Programme
Vision statement:
“Improve accessibility to public services via the internet by bringing together
Directgov and LA online services into a single offering.”
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Local Directgov Programme
Key benefits:
• Increase traffic/ cross sell of central and local government services = efficiency savings though offering cost and time savings
• Opportunity to extend the reach of online public services
• Increased citizen awareness of government activity/policy
• Through better information and tools, enable citizens to engage with different tiers of government
• Help simplify government for citizens
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Local Directgov Programme
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Local Directgov Programme
Summary of programme:
6
• Key services: The Local Directgov programme will enable citizens to directly access key local authority services through the Directgov website
• Partnership: Directgov, in partnership with Local Authorities, is the main access point for all central and local government information
• Increase Take Up: Local Directgov is designed to help increase citizen take-up of online public services
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Local Directgov Programme
WS1: Connecting Directgov to Local Authority websites:
• Developing technology to connect seamlessly from Directgov to Local Authority websites to provide citizens with quick and easy access to all public services
• Develop and implement a national standard for information sharing between Local Authorities
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Local Directgov Programme
WS2: Neighbourhood and Parish Councils: • Adding Parish and Neighbourhood tools into the ENCORE community e-publish CMS (open source)
- Enable local communities to debate and raise local issues
- Community voice and online presence
- Presence on Directgov = visibility
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Local Directgov Programme
WS3: Home and Community Franchise Team:
• Co-ordinating and developing appropriate articles across all Directgov topic areas, to support the work to connect Directgov to Local Authority websites
• Leading policy discussion to incorporate community, parish and neighbourhoods into Directgov
• Co-ordinating stakeholder, marketing and communications strategies across the programme
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Local Directgov Programme
Timetable
• Summer - Procurement and development
• Autumn - Pilots
• December - go live
• March – full roll out
April – party!
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Local Directgov Programme
Any questionsthank youLocal
Directgov ProgrammeConnecting local services to Directgov
www.localegov.gov.uk/localdirectgov